"Hotel is in good area beside river with lots of bars, cafes, restaurants within walking distance. Tram/bus stop right outside with direct bus to Schon ... " More
6 Sep 2023 by Katrin Kraske, Guest Relations Manager
Dear guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regards,
15 Oct 2018 by Simone Bücklein
Dear Guest, We are delighted that you enjoyed your stay with us. Thank you for taking the time to review our hotel. We hope to see you soon again in one of our pentahotels. Best regards - YOUR Team from the pentahotel Berlin-Koepenick Simone Bücklein Sales Manager
16 Apr 2018 by Simone Bücklein
Dear Guest, We are delighted that you enjoyed your stay with us in general. Thank you for taking the time to review our hotel. First of all we would like to apologize for the circumstances during your stay. We are very sorry about the behavior of our staff and the situation you described and we definitely will talk to our team member to improve ourselves. We hope to see you soon again in one of our pentahotels. Best regards - YOUR Team from the pentahotel Berlin-Koepenick Simone Bücklein Sales Manager
24 Jun 2024 by Katrin Kraske, Guest Relations Manager ClusterEast
Dear Janica, Your feedback about the air conditioning is important to us. It's unfortunate to hear that it did not function as expected during your stay. Our aim is to ensure our guests enjoy a comfortable and pleasant environment at all times. We hope that this experience will not deter you from choosing us in the future. Our ultimate goal is to provide an ideal stay, and we are committed to improving where necessary. Best regards,
8 Jul 2024 by Katrin Kraske, Guest Relations Manager ClusterEast
Hallo Markus, Es freut uns, dass es Ihnen bei uns gefallen hat und wir Ihnen einen angenehmen Aufenthalt ermöglichen konnten. Viele Grüße,
5 Apr 2024 by Katrin Kraske, Guest Relations Manager ClusterEast
Hallo Heidi, Vielen Dank für Ihre positive Einschätzung und bis zum nächsten Aufenthalt verbleiben wir mit freundlichen Grüßen,
10 Jan 2024 by Katrin Kraske, Guest Relations Manager ClusterEast
Hallo Kurt, danke für Ihre Zeit unser Hotel zu bewerten. Schön, dass es Ihnen bei uns so gut gefallen hat. Sehr gern möchten wir Sie wieder als Gast bei uns im Hotel Berlin Köpenick by Leonardo begrüßen dürfen und wünschen Ihnen alles Gute. Viele Grüße,
28 Nov 2023 by Katrin Kraske, Guest Relations Manager ClusterEast
Dear Saara, Big thank you for your great review after staying with us! I hope we could see you once again very soon! Best regards,
27 Nov 2023 by Katrin Kraske, Guest Relations Manager ClusterEast
Hello Saara, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regards,
6 Sep 2023 by Katrin Kraske, Guest Relations Manager
Dear Steven, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regards,
Hotel Berlin Köpenick by Leonardo Hotels offers its guests a full-service spa and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 15 meeting rooms available. The business-friendly Hotel Berlin Köpenick by Leonardo Hotels also features a terrace, room service (during limited hours), and a lift. Parking is available for a fee. This Berlin hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: WiFi (surcharge)
Long-term parking (surcharge) , Self parking (surcharge) , Parking (limited spaces) , Free parking nearby
Hotel Berlin Köpenick by Leonardo Hotels offers 190 accommodations with a hairdryer and free toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include a bath. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:00 AM.
Hotel Restaurant – On-site restaurant.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness centre.
Guests aged under 18 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, JCB International, Union Pay, Barclaycard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a smoke detector in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.