The Highlander

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Highlander

Double Room, 1 King Bed
Property amenity
Lake
Double Room, 1 King Bed | Floor plan
View from property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
Nieuwezijdsvoorburgwal 98-100, Amsterdam, 1012 SG
  • Royal Palace
    4 min walk
  • Dam Square
    5 min walk
  • Madame Tussauds
    6 min walk
  • Amsterdam (AMS-Schiphol)
    24 min drive

Room options

Deluxe Double Room, 1 King Bed

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

Double Room, 1 King Bed

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Triple Room

  • 24 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

Deluxe Suite, 1 King Bed

  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

The Highlander

Art Deco Amsterdam hotel in Amsterdam City Centre with a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and 24-hour room service.
The Highlander offers 31 air-conditioned accommodations with tablet computers and minibars. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. LED televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Amsterdam hotel provides complimentary wireless Internet access. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at The Highlander. During your stay, you're just a quick walk from Dam Square. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 5-minute walk from Dam Square and 6 minutes by foot from Madame Tussauds
  • Airport and local-area shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the eco-certified The Highlander. A complete renovation of The Highlander was completed in October 2019.

This Art Deco Amsterdam hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
The Highlander has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, German, Italian, Macedonian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 1 mi (EUR 30 per day); discounts available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 25 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Bike rentals
  • Designer shops
  • Shopping centre

Family friendly

  • Art supplies
  • Children's books
  • Children's games
  • High chair
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Hand-held shower head
  • Handrails in stairwells
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance

More

  • Renovated entire property – October 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV channels
  • LED TV
  • Tablet computer

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per accommodation, per stay
  • An effective city/local tax rate of 12.50 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 30 per day (3281 ft away)
  • Late check-out fee: EUR 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
The Highlander offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 3 stars.

Property is also known as

Citadel Amsterdam
Citadel Hotel
Hotel Citadel
Hotel Citadel Amsterdam
Citadel Hotel Amsterdam
The Highlander Hotel
The Highlander Amsterdam
The Highlander Hotel Amsterdam

The Highlander Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 198 out of 318 reviews" "
Rating 8 - Good. 87 out of 318 reviews" "
Rating 6 - Okay. 19 out of 318 reviews" "
Rating 4 - Poor. 4 out of 318 reviews" "
Rating 2 - Terrible. 10 out of 318 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, great shower. Loved the wireless speaker. Room very small. Would be a problem for the larger person.
Stayed 2 nights in Aug 2024

10/10 Excellent

KUMAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent… loved it.
Stayed 2 nights in Aug 2024

10/10 Excellent

Abdoul Razack Farid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it, just that my room facing the street couldn’t enjoy the sunlight
Stayed 1 night in Jun 2024

10/10 Excellent

Alyssa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Bryan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Walking distance to Central train station. Centrally located. Public transportation (tram) runs on the street the hotel is on. Friendly staff.
Stayed 4 nights in Jun 2024

10/10 Excellent

Kevin, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location, great choice for breakfast. Comfy beds, lovely rooms.
Stayed 3 nights in Aug 2024

8/10 Good

Claudette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful made us feel welcome and at home. Great location and ambience. Most definitely will come again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Karl

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property within walking distance to the best of Amsterdam. Staff were great and the rooms were perfect. Will definitely visit again
Stayed 2 nights in May 2024

10/10 Excellent

Agatha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel, great room decor
Stayed 1 night in Jul 2024

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Highlander was very quaint and unique . It was centrally located. We had a king room and it was the perfect size. Would highly recommend.
Stayed 2 nights in Aug 2024

2/10 Terrible

Anna

Travelled with partner
Disliked: Cleanliness
The shower smelled like mold. We had no light in the room. The room was not cleaned well.
Stayed 1 night in Aug 2024

10/10 Excellent

Eduardo, Managua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well runned, cool property, greart design, convenient location.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will book again
Nice concept. Nice decor. Larger room than normal for Amsterdam centre.
Stayed 1 night in Jul 2024

10/10 Excellent

Brenda, Lithia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and polite. Rooms were very clean and comfortable. We enjoyed the room so much. The first night we extended our stayed to a second night.
Stayed 1 night in Jul 2024

10/10 Excellent

Khalid

Stayed 4 nights in Jul 2024

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking distance to restaurants especially The Seafood Bar which was amazing. The staff were fantastic and hotel was so quiet
Stayed 4 nights in Jul 2024

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great choice in Amsterdam
Charming small hotel convenient to Amsterdam’s attractions.
Stayed 2 nights in Jul 2024

8/10 Good

Kelly, Maclellans brook

Travelled with group
Liked: Cleanliness, staff & service, amenities
Location was perfect! Hotel and rooms were clean and the complimentary coffee upon arrival was a nice touch. Staff were polite and helpful. The AC however was not in working order despite their computer system saying that it was working. The room was very warm and we were unable to even open the window to get some relief from the very warm, stuffy air, as a result sleeping was difficult. This was our only complaint with the property, everything else was great.
Stayed 1 night in Jul 2024

10/10 Excellent

Alexandra

Stayed 1 night in Jul 2024

2/10 Terrible

Dylan

Disliked: Staff & service, amenities
less than average at a very premium price point. rooms are dark and depressing, shower had a very strong ammonia smell that would not go away, bed was very sqeaky, there was only 1 elevator for the entire hotel - we waited 5 minutes for the elevator to arrive on the morning of check out. the hotel had quite an unprofessional vibe, no staff uniforms, no greetings, do designated reception… this hotel is not worth the price, find something else…
Stayed 3 nights in Jul 2024

10/10 Excellent

Brenda, Lithia

Stayed 1 night in Jul 2024

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Before i arrived at the Highlander i had reason to contact them several times. On every occasion the Reception staff were most helpful. This conitinued for the duration of our stay. With the chaos of the crowdstrike outage the staff were most helpful in checking flight info and accommodation options in event of delay. This was most appreciated. The bed was very comfortable and apart from the light switches everything was great. More options on the TV would be an improvement. The breakfast was fresh & substantive in a relaxed atmosphere. The location is good with easy access to transport, food, shops etc. Highly recommend but the credit must go to all the Reception staff. Once again thank you for makjng our stay more relaxed, comfortable & pleasant.
Stayed 3 nights in Jul 2024

10/10 Excellent

bethany, South Melbourne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with nice clean rooms and friendly staff. The area wasn’t our favourite, we prefer Leidseplein, but still okay. Lots around the property but the property itself is the highlight.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jennifer

Stayed 1 night in Jul 2024