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The Highlander

3.0 star property

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Double Room, 1 King Bed
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Property amenity
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Lake

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Nieuwezijdsvoorburgwal 98-100, Amsterdam, 1012 SG
  • Dam Square
    ‪5 min walk‬
  • Anne Frank House
    ‪9 min walk‬
  • Van Gogh Museum
    ‪5 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪24 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed

Double Room, 1 King Bed

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • 24 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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Exterior

Park Plaza Victoria Amsterdam

  • Pool
  • All-inclusive
  • Spa
  • Pet-friendly
4.5 out of 5, Wonderful, (1898)
The price is €460
for 1 room
includes taxes & fees
12 Apr - 13 Apr
Park Plaza Victoria Amsterdam

About this property

The Highlander

Art Deco hotel with a 24-hour front desk and a coffee shop
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and 24-hour room service.
The Highlander offers 31 air-conditioned accommodations with tablet computers and minibars. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. LED televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Amsterdam hotel provides complimentary wireless Internet access. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at The Highlander. During your stay, you're just a quick walk from Dam Square. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 5-minute walk from Dam Square and 6 minutes by foot from Madame Tussauds
  • Airport and local-area shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the eco-certified The Highlander. A complete renovation of The Highlander was completed in October 2019.

This Art Deco Amsterdam hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
The Highlander has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, German, Italian, Macedonian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 30 per day); discounts available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Designer stores
  • Shopping centre

Family friendly

  • Art supplies
  • Children's books
  • Children's games
  • Highchair
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels
  • Tablet computer

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per accommodation, per stay
  • An effective city/local tax rate of 12.50 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 30 per day (3281 ft away)
  • Late check-out fee: EUR 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
The Highlander offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 3 stars.

Property is also known as

Citadel Amsterdam
Citadel Hotel
Hotel Citadel
Hotel Citadel Amsterdam
Citadel Hotel Amsterdam
The Highlander Hotel
The Highlander Amsterdam
The Highlander Hotel Amsterdam

The Highlander Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 238 out of 378 reviews
Rating 8 - Good. 103 out of 378 reviews
Rating 6 - Okay. 21 out of 378 reviews
Rating 4 - Poor. 6 out of 378 reviews
Rating 2 - Terrible. 10 out of 378 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andres

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Indrawan

Stayed 4 nights in Nov 2024

10/10 Excellent

Vivienne, Diamond Bar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Highlander is a perfect hotel for exploring Amsterdam. The tram is about a couple of minutes walking from the hotel. Amsterdam Centraal Station is about 13 minutes waling and only 5 minutes via tram from the hotel. Anne Frank House is about 10 minutes walking also. The hotel offers breakfast buffet, is very clean and the staff are genuinely hospitable. There are many options for shopping and a variety of restaurants to choose from close to and around the hotel. The only thing is that the hotel lobby is accessible by going down a short flight of stairs, which may be inconvenient for those who are handicapped or have a lot of luggages. Other than that, the hotel is awesome!
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeremy

Stayed 6 nights in Aug 2024

10/10 Excellent

Clea

Liked: Cleanliness, staff & service, property conditions & facilities
Love the breakfast, the staff and the area
Stayed 2 nights in Nov 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a great location. Absolutely recommend!
Stayed 2 nights in Nov 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable, chic.
Very walkable. Adorable, chic boutique hotel. Typical European room size SUPER small. Good breakfast spread and drinks available 24/7. NOT handicap accessible. It does have elevators/lift but you need to go down a half flight of stairs to access it. Otherwise, I would recommend.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station and multiple restaurants and sights.
Stayed 2 nights in Nov 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and great location. Rooms pretty tiny and decorated a bit dark but covered the badics
Stayed 3 nights in Nov 2024

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel in the centre of Amsterdam
We were delighted with our three nights stay at the Highlander. We were welcomed with a beverage which was very welcome after our journey. After this we were shown to our room and all the facilities explained to us. The room was comfortable and had all we needed for our stay. The bed was very large and comfortable. the heating was adjustable to our needs. Breakfasts were served and cooked freshly by a very efficient and friendly chef. They had everything available that you could desire. Nothing was too much trouble for the staff and they were very helpful with local information. Check out was easy and we were able to leave our luggage securely until the evening of our departure. The situation was very convenient for trams shops and restaurants. Overall we thoroughly recommend this hotel and we would be happy to return if the need arose.
Stayed 3 nights in Nov 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, staff very polite and helpful also kept our bags safe on day of checkout
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Staff & service, amenities, property conditions & facilities
Truly a special place in the heart of it all, a cozy and charming space that made the stay so worthwhile.
Stayed 4 nights in Nov 2024

10/10 Excellent

Kim

Stayed 2 nights in Nov 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Sophie

Stayed 1 night in Nov 2024

8/10 Good

terri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
quiet room
Stayed 2 nights in Nov 2024

10/10 Excellent

Uwayemwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very beautiful and well located hotel. We had a layover in Amsterdam and spent the night here. Walked everywhere while we were here. Check in process was quick aMs smooth. The staff provided restaurant recommendations and were very pleasant throughout our stay. Triple room was spacious with upgraded amenities. When we return to Amsterdam for a full trip, we will definitely stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Gretchen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and lovely staff defo recommend
Stayed 2 nights in Oct 2024

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trendy hotel in a great location. The staff were friendly and welcoming, and the hotel is walkable to everything. We had our son, under 1 years old, with us and a cot was available for him. Our family will stay here again when visiting Amsterdam next.
Stayed 3 nights in Oct 2024

8/10 Good

Stuart

Stayed 3 nights in Sep 2024

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is within close proximity to most of the popular sites in Amsterdam.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Great room, great location
Stayed 1 night in Oct 2024