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The Highlander

3.0 star property

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Double Room, 1 King Bed
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Lake
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Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Nieuwezijdsvoorburgwal 98-100, Amsterdam, 1012 SG
  • Royal Palace
    ‪4 min walk‬
  • Dam Square
    ‪5 min walk‬
  • Madame Tussauds
    ‪6 min walk‬
  • Amsterdam (AMS-Schiphol)
    ‪24 min drive‬

Room options

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed

Double Room, 1 King Bed

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • 24 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Room

Monet Garden Hotel Amsterdam

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
4.8 out of 5, Exceptional, (1524)
The price is €230
for 1 room
includes taxes & fees
6 Mar - 7 Mar
Monet Garden Hotel Amsterdam

About this property

The Highlander

Art Deco Amsterdam hotel in Amsterdam City Centre with a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and 24-hour room service.
The Highlander offers 31 air-conditioned accommodations with tablet computers and minibars. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. LED televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Amsterdam hotel provides complimentary wireless Internet access. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at The Highlander. During your stay, you're just a quick walk from Dam Square. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 5-minute walk from Dam Square and 6 minutes by foot from Madame Tussauds
  • Airport and local-area shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the eco-certified The Highlander. A complete renovation of The Highlander was completed in October 2019.

This Art Deco Amsterdam hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
The Highlander has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, German, Italian, Macedonian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 1 mi (EUR 30 per day); discounts available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 25 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Bike rentals
  • Designer shops
  • Shopping centre

Family friendly

  • Art supplies
  • Children's books
  • Children's games
  • High chair
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Hand-held shower head
  • Handrails in stairwells
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance

More

  • Renovated entire property – October 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV channels
  • LED TV
  • Tablet computer

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per accommodation, per stay
  • An effective city/local tax rate of 12.50 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 30 per day (3281 ft away)
  • Late check-out fee: EUR 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
The Highlander offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 3 stars.

Property is also known as

Citadel Amsterdam
Citadel Hotel
Hotel Citadel
Hotel Citadel Amsterdam
Citadel Hotel Amsterdam
The Highlander Hotel
The Highlander Amsterdam
The Highlander Hotel Amsterdam

The Highlander Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 232 out of 363 reviews
Rating 8 - Good. 96 out of 363 reviews
Rating 6 - Okay. 21 out of 363 reviews
Rating 4 - Poor. 4 out of 363 reviews
Rating 2 - Terrible. 10 out of 363 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Sophie

Stayed 1 night in Nov 2024

8/10 Good

terri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
quiet room
Stayed 2 nights in Nov 2024

10/10 Excellent

Uwayemwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very beautiful and well located hotel. We had a layover in Amsterdam and spent the night here. Walked everywhere while we were here. Check in process was quick aMs smooth. The staff provided restaurant recommendations and were very pleasant throughout our stay. Triple room was spacious with upgraded amenities. When we return to Amsterdam for a full trip, we will definitely stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Gretchen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and lovely staff defo recommend
Stayed 2 nights in Oct 2024

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trendy hotel in a great location. The staff were friendly and welcoming, and the hotel is walkable to everything. We had our son, under 1 years old, with us and a cot was available for him. Our family will stay here again when visiting Amsterdam next.
Stayed 3 nights in Oct 2024

8/10 Good

Stuart

Stayed 3 nights in Sep 2024

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is within close proximity to most of the popular sites in Amsterdam.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Great room, great location
Stayed 1 night in Oct 2024

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service
The property was nice and very centrally located, but the rooms were 'minimalist' meaning that there were very few surfaces to put stuff. No bedside tables, no bathroom (sink in the bedroom, separate toilet stall, shower around a corner). It was hard to settle in without ways to unpack. But the staff was nice. It's a very noisy location, but we slept fine anyway.
Stayed 4 nights in Oct 2024

10/10 Excellent

Joseph, Renton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

6/10 Okay

Carolyn

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good hotel. Just a bit cheap to raise expectations saying everything in the mini bar was free but then to find out there was one bottle of water for each of us, two mini bottles of soda pop, one small bag of mini Doritos and one Halloween, snack size snickers bar. For such a fancy hotel, that looked cheap. Sounds small but put a downer on the experience for sure.
Stayed 1 night in Oct 2024

8/10 Good

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at The Highlander. Rooms were clean, nice and convenient. Breakfast was excellent as well. I would definitely come back again next time I visit.
Stayed 3 nights in Sep 2024

10/10 Excellent

Moshe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and team Thanks you
Stayed 3 nights in Sep 2024

6/10 Okay

Deidra

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
I do want to start by highlighting the staff as they were friendly and helpful. To be honest, this hotel was not worth the price I paid. In terms of location, the hotel was walking distance to most places which was very convenient. The issues I had revolved around cleanliness and the room. The shower is weirdly designed so when you take a hot shower the humidity circulates the room. It was unbearable to get ready at times as it was extremely hot. We then realized the vent above our shower was not working - we asked the hotel to send someone to fix it which they did. After fixing the vent, we asked to have our room clean specifically the shower as the repair man was stepping in our shower with his shoes as well as fallen debris from the ceiling when he repaired the vent. The hotel assured us that the cleaning staff would ensure a clean shower upon our return. A few hours later, we returned to the room to refresh for the evening and of course, the shower had no been clean, all of our empty bottles were still in the room, and the bed was made in a very rushed manner. Granted, I was upset but had no time to wait for someone to clean it. The next morning we went to breakfast and were gone for a few hours, we returned to our room in the afternoon and it still had not been cleaned. I called the reception to ensure we would have our room cleaned as well as removing the days old garbage and bottles. At last on our second to last day - they finally cleaned but the shower was not.
Stayed 5 nights in Sep 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice small hotel.
Stayed 9 nights in Sep 2024

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stsy
Stayed 1 night in Sep 2024

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, near to everything yet still quiet. Comfortable and liked the quirky decor.
Stayed 2 nights in Sep 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good central base to visit main Amsterdam attracti
Convenient, central location. Clean and very comfy bed and pillows. The room was quite small and a little dark. The toilet cubicle was tiny and claustrophobic but the shower was good and spacious. Breakfast was ok, not particularly varied or exciting.
Stayed 3 nights in Sep 2024