Mövenpick Hotel Amsterdam City Centre

4.0 star property

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Photo gallery for Mövenpick Hotel Amsterdam City Centre

Exterior
Aerial view
Aerial view
Self-parking (surcharge) 51.60 per day
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service

Explore the area

Map
Piet Heinkade 11, Amsterdam, 1019 BR
  • Passenger Terminal Amsterdam
    ‪1 min walk‬
  • Nemo Science Museum
    ‪17 min walk‬
  • ARTIS
    ‪4 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪26 min drive‬

Room options

Superior Twin Room, 2 Single Beds, View

  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Superior Room, 1 King Bed

  • 26 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Twin Room, 2 Single Beds (Sleep)

  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

Superior Twin Room, 2 Single Beds

  • 26 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

Superior Room, 1 King Bed, View

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Twin Room, 2 Single Beds, View

  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Twin Room, 2 Single Beds, View (Sleep)

  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

Junior Suite, 1 King Bed

  • 38 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Classic Twin Room, 2 Single Beds, View

  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Classic Twin Room, 2 Single Beds

  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

Executive Twin Room, 2 Single Beds

  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Executive Room, 1 King Bed, View

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, View

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Mövenpick Hotel Amsterdam City Centre

Eco-certified Amsterdam hotel in Amsterdam East with a full-service spa
Along with a full-service spa, this smoke-free hotel has a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Mövenpick Hotel Amsterdam City Centre offers 408 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, Swedish massages, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us they can't get enough of the breakfast at Mövenpick Hotel Amsterdam City Centre. During your stay, you're just a quick walk from Passenger Terminal Amsterdam. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Enjoy international cuisine while dining at Silk Road Restaurant
  • Buffet breakfast served daily for a fee
  • Wired Internet for a fee
  • Self parking available for a fee
  • Treat yourself to deep-tissue massages, reflexology, or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a sauna, and scooter/moped rentals
  • Guests have great things to say about the location and the breakfast
  • Steps from Passenger Terminal Amsterdam and a 4-minute drive from ARTIS
Mövenpick Hotel Amsterdam City Centre offers its guests a full-service spa, a health club, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 9817 square feet (912 square meters) and includes a conference center. Spa services, a terrace, and a vending machine are also featured at the eco-certified Mövenpick Hotel Amsterdam City Centre. Parking is available for a fee.

This 4-star Amsterdam hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Silk Road Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (EUR 15 per day)
  • Available in some public areas: Free WiFi, Wired Internet (EUR 15 per day)

Parking and public transport

  • Secured covered self parking on site (EUR 51.60 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Off-site parking within 1148 ft (EUR 15 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 26.5 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Silk Road Restaurant

Things to do

  • Fitness centre
  • Full-service spa
  • Sauna
  • Scooter/moped hire

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre (9817 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Height-adjustable showerhead
  • Portable shower seat
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per night
  • An effective city/local tax rate of 12.50 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 26.5 per person
  • Fee for in-room wired internet: EUR 15 per day (rates may vary)
  • Fee for wired internet in public areas: EUR 15 per day (rates may vary)
  • Covered self parking fee: EUR 51.60 per day
  • Nearby parking fee: EUR 15 per day(1148 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Hotel Moevenpick Amsterdam City Centre
Moevenpick Amsterdam City Centre
Moevenpick Amsterdam City Centre Hotel
Moevenpick City Centre
Moevenpick Hotel
Moevenpick Hotel City Centre
Moevenpick Hotel Amsterdam City Amsterdam
Movenpick Hotel Amsterdam
Mövenpick Amsterdam City Centre
Mövenpick

Mövenpick Hotel Amsterdam City Centre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 581 out of 1002 reviews
Rating 8 - Good. 268 out of 1002 reviews
Rating 6 - Okay. 74 out of 1002 reviews
Rating 4 - Poor. 46 out of 1002 reviews
Rating 2 - Terrible. 33 out of 1002 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Laura, Ryde

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and great service from staff. Very convenient for us as we were also going on a Viking cruise and they have staff inside the hotel.
Stayed 2 nights in Oct 2024

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception admin and deposit
Good stay overall. On arrival I paid the requested deposit of Eur 50 - and enquired about the breakfast charge, which was Eur 25. I told the receptionist, make sure I am on the breakfast list in the morning. Take the Eur 25 from my "deposit". Come morning time, refreshed and looking smart I present myself at the door of the 2nd floor restaurant. No... I am not on the list. Haven't paid. Which is always embarrassing in front of the small queue behind me. So, off I go back to reception. "the system is down.. blah blah" .. but I have paid I said. Take the money from my room deposit. Telephone call made to the restaurant and I was allowed in. The breakfast buffet is very good. Checked out, can I have the refund of my deposit? No... it's the system. Might take a week etc... Can I have a receipt for my room? Showing the transactions? No. The system is down. Annoying. Was told I would get an email with the receipt later in the day. Nothing turned up. Telephoned the hotel the next day, questioned why I takes so long to refund me? And... oh look, 20 mins later... my refund arrived in my account. As of now, still no email with my receipt. But, overall a lovely hotel. Great location for the view and a nice room on the 6th floor.
Stayed 1 night in Nov 2024

4/10 Poor

Janet, hollywood

Travelled with group
Long wait at check in. Old used hotel key. Not central located.
Stayed 1 night in Nov 2024

10/10 Excellent

Sofia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Andhika Feri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staying experience
Room was super nice and spacious with a great view. Amenities was great. Breakfast was amazing and have plenty choices. Staffs were super friendly and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Met all expectations
Beautiful property with a very nice restaurant.
Stayed 1 night in Nov 2024

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located right at the port. The place to be if you are preparing for a cruise up the Rhine River
Stayed 1 night in Nov 2024

8/10 Good

Elaine

Stayed 3 nights in Oct 2024

2/10 Terrible

Fredrik

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
BEDBUGS! DO NOT STAY HERE! We woke up to them crawling and feeding on us, full of our blood! Hotel management have said they would compensate us, then when we reached out to them they’re refusing to get back. We have received no compensation for having to treat our luggage and throw away thousands of dollars worth of items that were not practical to treat. Absolutely disgusting.
Stayed 2 nights in Oct 2024

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for us since we were taking a Viking cruise. The cruise terminal is walking distance.
Stayed 2 nights in Oct 2024

10/10 Excellent

gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in friendly staff, clean rooms.
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Stay.at the Cruise oort
Great stay with wonderful breakfast in a perfect location for our cruise departure
Stayed 1 night in Aug 2024

10/10 Excellent

ANDREA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View was beautiful and room was perfect.

8/10 Good

Tim

Travelled with family
Liked: Cleanliness, property conditions & facilities
Rhe bed too uncortable and the pillow are horrible. I still have a neck pain from my staying there
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to cruise terminal and central station
Stayed 2 nights in Oct 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Sherry, San Diego

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The reception clerk was very helpful in arranging transportation for me. The check-in is very slow, not sure why because there was a lot of staff, but not efficient like most fancy hotels. But the staff was very nice and helpful.
Stayed 2 nights in Oct 2024

6/10 Okay

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were not able to get into our room until 5PM after a10AM arrival and a request to return at 3PM to access our room. We were exhausted from travel and this was unacceptable. They did somewhat reluctantly grant us a complimentary breakfast, but only after we said we expected it.
Stayed 2 nights in Oct 2024

10/10 Excellent

Diane

Stayed 2 nights in Sep 2024

6/10 Okay

Susan

No hot water in basin
Stayed 1 night in Oct 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Farther from central city than we thought Concierge was helpful
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the boat port. Nice clean rooms.
Stayed 2 nights in Oct 2024

10/10 Excellent

Landra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service!
They were so accommodating. We arrived early, tired from a long flight. They found a room for us. Super nice folks. If you’re going on a river cruise, it’s the best place to stay. A close walk to the boat!
Stayed 1 night in Oct 2024

10/10 Excellent

RAMZI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 2 nights in Oct 2024