See all properties

The Bank Hotel

3.0 star property

Choose dates to view prices

Photo gallery for The Bank Hotel

Penthouse, City View | View from room
Double Room, Terrace | Terrace/patio
Reception
Penthouse, City View | Balcony view
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Haarlemmerstraat 120, Amsterdam, 1013 EX
  • Anne Frank House
    ‪10 min walk‬
  • Dam Square
    ‪14 min walk‬
  • Leidseplein
    ‪6 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪30 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 35 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Penthouse, City View

Penthouse, City View

Penthouse, City View

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Terrace

Double Room, Terrace

Double Room, Terrace

  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Property amenity

Standard Double or Twin Room

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Triple Room

Comfort Triple Room

Comfort Triple Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 35 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 11 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior

Park Plaza Victoria Amsterdam

  • Pool
  • All-inclusive
  • Spa
  • Pet-friendly
4.5 out of 5, Wonderful, (1791)
The price is €487
for 1 room
includes taxes & fees
26 Mar - 27 Mar
Park Plaza Victoria Amsterdam

About this property

The Bank Hotel

Hotel with a 24-hour front desk, near Anne Frank House
Along with a restaurant, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front-desk safe.
The Bank Hotel offers 20 air-conditioned accommodations with laptop-compatible safes and hair dryers. Flat-screen televisions come with cable channels.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at The Bank Hotel. During your stay, you're just a quick walk from Keizersgracht. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include tour or ticket assistance and luggage storage
  • Onsite recreation includes hiking/biking trails and bike rentals
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Anne Frank House and The 9 Streets
There's a restaurant on site. WiFi is free in public spaces. The Bank Hotel also features tour/ticket assistance, a front-desk safe, and an elevator.

This 3-star Amsterdam hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.
The Bank Hotel has a restaurant on site.

Languages

Dutch, English, Greek, Portuguese, Romanian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 15 for adults and EUR 9 for children
  • 1 restaurant

Things to do

  • Bike rentals
  • Hiking/biking trails

Family friendly

  • Fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Fridge

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Local maps
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 9 for children
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Bank Hotel Amsterdam
The Bank Hotel Hotel
The Bank Hotel Amsterdam
The Bank Hotel Hotel Amsterdam

The Bank Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 270 out of 530 reviews
Rating 8 - Good. 184 out of 530 reviews
Rating 6 - Okay. 52 out of 530 reviews
Rating 4 - Poor. 17 out of 530 reviews
Rating 2 - Terrible. 7 out of 530 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Clare

Liked: Staff & service, room comfort
Small room
Room was small and full of damp although had the most comfy bed
Stayed 2 nights in Dec 2024

10/10 Excellent

Gabrielle Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staff!
Stayed 2 nights in Nov 2024

8/10 Good

Sikun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning view of Amsterdam from the Panthouse! The elevator only reached one level below the panthouse so we had to carry our luggage up on the narrow stairway.
Stayed 3 nights in Nov 2024

6/10 Okay

Pamela

Liked: Staff & service, room comfort
The location was amazing and the bed and bathroom great but the room was tired looking and the walls were very scuffed and there was a big stain on the chair.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay loved this hotel and especially the penthouse room
Stayed 2 nights in Nov 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Kerry

Stayed 2 nights in Oct 2024

8/10 Good

Paul, Fullaton

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 5 nights in Oct 2024

6/10 Okay

Amy

Travelled with partner
Liked: Staff & service
Staff was very nice and friendly. I dont necessarily thi k the room was dirty but the look of the shower handle and sink made it seem like it is. Also the floor was a bit dirty so we only walked around with shoes on. Honestly my biggest issue though was that you cant control air in your room. They had turned on the heat so the best we could do was open a window and i was sweating the whole time.
Stayed 1 night in Sep 2024

10/10 Excellent

Lynn, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a 10 minute walk from the train station and in a quiet, foodie neighbourhood. We picked the perfect spot- and the resident cat greeted us!
Stayed 4 nights in Sep 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
The desk staff were exceptional. Very helpful and one in particular went out of her way to help us. Thank you. Nice location, close to train and great dining
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large room for 4 - Excellent
The staff was friendly and the rooms are comfortable and clean. Central location was great. Highly recommend The Bank Hotel.
Stayed 2 nights in Oct 2024

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, staff really friendly and helpful, location less attractive.
Stayed 1 night in Aug 2024

10/10 Excellent

Abigail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
The room was really spacious and had tons of natural light. The staff really helpful & welcoming! I loved the location, it was walking distance to so much.
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Cathrine

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is in a perfect location! It has a lot of potential if it were better maintained & the staff more knowledgeable. We booked with Hotels.com, & the photos led us to believe we reserved a room with a balcony; the only reason we chose the hotel, as an outdoor space was essential for our six-day stay. Upon arrival, we were informed our room did not have a balcony. Although the receptionist said they would look into the photos, we were not offered any compensation. We asked to change rooms, but all the rooms with balconies were already booked. The hotel could really use a deep clean. The walls in the stairwell leading to the rooms are dirty, the place needs fresh paint, & the housekeeping staff needs improvement. Our bathroom had a musty smell, with moldy caulk around the shower. The sink did not drain properly, & the overflow pipe was taped up, which seemed to be the source of the bad odor. We mentioned this to reception, but nothing was done. The bathtub hadn't been cleaned from the previous guests, & despite bringing this to the staff’s attention, it was never cleaned, so we didn’t use it. The floors were “clean” except for the dust and dirt under the furniture, which looked like it was never moved, leaving dust on the wood floors. Redeeming factors were the comfortable bed & the prime location. If the hotel improved its cleanliness, ensured the photos were accurate, & provided staff with more training, this place could be a gem! Truly not sure we would return.
Stayed 6 nights in Aug 2024

10/10 Excellent

Brendon

Stayed 3 nights in Aug 2024

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

4/10 Poor

Jennifer

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
I picked this property for it's safe and convenient location and upgraded to the Penthouse as the photos and description (on this platform and others) showed a decorative tub overlooking the city and a balcony view- perfect for Amsterdam, right? Well first off, you can only take the lift to the 4th floor and then you have to lug your suitcase up narrow flight of stairs. While this is somewhat normal in Europe, the website didn't provide that information. Luckily, that didn't cause an issue- more of an inconvenience. The real problem was when we entered our room and immediately noticed there was no tub in the room and no balcony. I called down to the front desk right then and expressed my concern that we had the wrong room. I was told that there are two different penthouses, one with the tub and one without, but that neither had a balcony. The front desk told me they'd look into the issue and follow back up. They never did. They never offered to move us to a room with a balcony, and didn't offer to move us into the penthouse we booked when available. Additionally, the shower handle was broken and so was the sink (huge crack where the drain is). What made matters worse is that in the middle of our stay (about 5 days), we hear them checking someone into the other penthouse for one night!!!! So essentially, they could've made things right and moved us into the correct room for a shorter amount of time so we could have the room we booked, and they did not. They didn't care enough
Stayed 4 nights in Aug 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so helpful in giving dining suggestions and directions. They also provided us with convenient and timely taxi service. Rooms were also very nice. Location a plus for walking and shopping.
Stayed 1 night in Jul 2024

8/10 Good

Manuelita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place
The hotel room was nice. The staff was friendly. The hotel was close to a lot of stores and restaurants.
Stayed 1 night in Jul 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but Adequate
The hotel staff was friendly and check in was smooth . Though the main door is not so obvious but you will feel safe as the door is locked and you will need to ring the bell.
Stayed 1 night in Jul 2024

10/10 Excellent

Cristian, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay here. Reserved a single bed room for one person (myself). Excellent location close to Amsterdam Central station. Plenty of closeby places to eat and have a drink. While the street was full of action, my room was super quiet thanks to the noise cancelation windows. Lovely view of the city from my room as well along with a modern design for the room. The staff was very kind and courteous. Overall, two enthusiastic thumbs up.
Stayed 1 night in Jul 2024

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a great location, it is walking distance to Buckingham Palace. The hotel is also close to Victoria station so it is easy to get around. There are many pubs and restaurants near the hotel. The rooms in the hotel are a bit small but the bathroom is renovated. The staff are great and very friendly. We asked for slippers and bath robes which were provided. We also requested a late check out and were able to check out at 1:00 pm at no extra charge.
Stayed 4 nights in Jun 2024