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Swissôtel Amsterdam

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Swissôtel Amsterdam

Junior Suite, 1 King Bed
Lobby sitting area
Exterior
Reception
Bar (on property)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Housekeeping
  • Room service

Explore the area

Map
Damrak 96, Amsterdam, 1012 LP
  • Dam Square
    2 min walk
  • Restaurant Roode Leeuw De
    1 min walk
  • Dam Stop
    2 min walk
  • Amsterdam (AMS-Schiphol)
    30 min drive

Room options

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 King Bed, City View

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Balcony

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Swiss, Room, 1 Double Bed

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Swiss, Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin Room, 2 Single Beds

Premium Twin Room, 2 Single Beds

Premium Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Park Plaza Victoria Amsterdam

Pool
All-inclusive
Spa
Pet-friendly
4.5 out of 5, Wonderful, (1607)
The price is €344
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Park Plaza Victoria Amsterdam

About this property

Swissôtel Amsterdam

Eco-certified Amsterdam hotel in Amsterdam City Centre with a 24-hour fitness center
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area, and 24-hour room service are onsite. Housekeeping is available on request.
Swissôtel Amsterdam offers 114 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets. A pillow menu is available. Televisions come with digital channels. Refrigerators and espresso makers are provided. Bathrooms include bathtubs or showers, slippers, designer toiletries, and complimentary toiletries.

This Amsterdam hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Swissôtel Amsterdam. During your stay, you're just a quick walk from Dam Square. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Guests have great things to say about the helpful staff and the central location
  • Steps from BODY WORLDS Amsterdam and Dam Square
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center, meeting rooms, and limo/town car service.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Swissôtel Amsterdam. Parking is available for a fee.

This 4-star Amsterdam hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM and 10:00 AM.
Swissôtel Amsterdam has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (EUR 39.95 per day)
  • On-site parking options include a garage
  • Off-site parking within 984 ft (EUR 55 per day); discounts available; booking required
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee weekdays 7:00 AM–10:00 AM: EUR 23.50 for adults and EUR 11.75 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Bike rentals
  • Bike parking

Family friendly

  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Minibar
  • Fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4 AM
Late check-in subject to availability
Late check-in fee for check-in between noon and midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50.00 per night
  • An effective city/local tax rate of 12.50 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 23.50 for adults and EUR 11.75 for children
  • Valet parking fee: EUR 39.95 per day
  • Nearby parking fee: EUR 55 per day (984 ft away)
  • Late check-in fee for check-in between noon and midnight
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Additional fees may apply to children over 5 years when use is made of the bedding.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Amsterdam Swissotel Hotel
Swiss Hotel Amsterdam
Swissôtel Amsterdam
Swissotel Amsterdam Hotel Amsterdam
Swissotel Hotel Amsterdam
Swissôtel Hotel Amsterdam
Swissôtel Amsterdam Hotel
Swissôtel Amsterdam Hotel
Swissôtel Amsterdam Amsterdam
Swissôtel Amsterdam Hotel Amsterdam

Swissôtel Amsterdam Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 617 out of 1003 reviews" "
Rating 8 - Good. 254 out of 1003 reviews" "
Rating 6 - Okay. 75 out of 1003 reviews" "
Rating 4 - Poor. 32 out of 1003 reviews" "
Rating 2 - Terrible. 25 out of 1003 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Edwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location
Stayed 3 nights in Sep 2024

10/10 Excellent

Zaneta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay
Stayed 2 nights in Sep 2024

6/10 Okay

Jesse

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great location, nice clean hotel. Absolutely terrible customer service, the manager is incredibly rude. Overall a good stay once check in was complete
Stayed 3 nights in Sep 2024

10/10 Excellent

Moshe

Stayed 4 nights in Sep 2024

8/10 Good

Vivek

Travelled with partner
Great location
Stayed 1 night in Sep 2024

10/10 Excellent

Keyur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time with the Swiss Hotel group anywhere in the world. The hotel in Amsterdam was great with friendly staff and very good rooms. The hotel is walkable to many sites such as the Ann Frank House. Overall, the staff made it very easy to enjoy the hotel. I highly recommend this hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Valeriy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly and helpful staff, very quiet. Room was clean and nice. Very good hotel, strongly recommend for staying in Amsterdam.
Stayed 2 nights in Aug 2024

6/10 Okay

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here previously and wanted to give the hotel another chance as previous stays didn’t go well. First the hotel is a quick and staring walking from central station, 3 seconds from Adam square and royal palace, shops and other sites such as Anne frank house. The staff were friendly and welcoming and happy to assist where they could. However on checking I felt the need to mention in front of other guests that our room “was already paid in full via Expedia” this was not necessary and almost felt like shaming guests who hadn’t cooked direct with the hotel. We noticed this also happened with other guests when checking in, all staff need to say is your stay is already paid in full, how it was booked/paid is of no one else’s concern. Hotel has been refurbed a while ago but besides corridors looking nice, rooms and gym need renewal urgently. We had a premium room but it didn’t feel very premium to be honest. There is no real atmosphere given size of lobby and no open bar area. The gym was not replaced when other works were completed so we didn’t use the gym as it was so old. Room was very noisy due to housekeeping staff not being considerate of guests sleeping, throwing bags of linen or similar against walls, doors slamming, carts and hoovers dragged and banging against walls and doors, completely ignorant of people sleeping on holiday. Our room also wasn’t cleaned out penultimate day despite having sign on door, same happened on my last stay.
Stayed 3 nights in Aug 2024

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service
breakfast is average not worth to add it on
Stayed 4 nights in Aug 2024

10/10 Excellent

Timothy

Stayed 4 nights in Aug 2024

10/10 Excellent

Dharmesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service by staff and management - very accommodating - great rooms and awesome location
Stayed 2 nights in Aug 2024

10/10 Excellent

Dharmesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and service . Very nice rooms and super clean. Front desk staff and management very helpful in accommodating our date change and connecting rooms. Right there in Dam square with all the action
Stayed 2 nights in Aug 2024

10/10 Excellent

Bhavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy with construction locally but not the hotels fault. Pleasant experience otherwise
Stayed 3 nights in Aug 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and staff!!
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, comfortable, clean rooms. Friendly and very helpful staff at the front desk. Excellent location.
Stayed 1 night in Aug 2024

10/10 Excellent

salma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best everything love it highly recommended to stay
Stayed 2 nights in Aug 2024

4/10 Poor

Marianne

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointing
I really expected a lot more from a Swissôtel .i would say that specially housekeeping has a lot of work to do! Restaurant staff could try to be friendly.
Stayed 4 nights in Aug 2024

8/10 Good

Adriana, Miami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ideal for touring
Stayed 4 nights in Aug 2024

8/10 Good

Diana, Newark

Liked: Cleanliness, staff & service, property conditions & facilities
Nono
Stayed 2 nights in Aug 2024

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smallish room but excellent bed and shower
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, spacious, and comfortable in best location
Very clean, very comfortable and spacious rooms, with amazing location. WOuld definitely stay again.
Stayed 3 nights in Aug 2024

8/10 Good

Chiamaka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location of this hotel as there are so many restaurants and attractions close by. This location does require a bike ride, bus, or taxi/uber to get to the Heineken Experience, Van Gogh Museum, and Rijksmuseum. The only down side is the shower/tub, specifically the guard when taking a shower. Due to the positioning on the retractable shower head, water does leak through the guard to create puddling on the floor. The hotel does provide coffee, tea, iron/ironing board, 2 free glass water, and a mini bar for purchase. There is air conditioning.
Stayed 1 night in Aug 2024