See all properties

Hotel The Exchange

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel The Exchange

Front of property
Property grounds
Suite, 1 Double Bed
Interior
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Damrak 50, Amsterdam, 1012 LL
  • Madame Tussauds
    5 min walk
  • Dam Square
    5 min walk
  • Royal Palace
    5 min walk
  • Amsterdam (AMS-Schiphol)
    33 min drive

Room options

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Economy Double Room, 1 Double Bed

Economy Double Room, 1 Double Bed

Economy Double Room, 1 Double Bed

  • 8 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room

Comfort Double or Twin Room

  • 10 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Front of property

Hotel CC

Free WiFi
Air conditioning
Breakfast available
Business services
4.2 out of 5, Very good, (1000)
The price is €271
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Hotel CC

About this property

Hotel The Exchange

Hotel with a 24-hour front desk, a short walk to Dam Square
A 24-hour front desk, express check-out, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Additionally, wedding services, a front-desk safe, and multilingual staff are onsite.
Hotel The Exchange offers 61 air-conditioned accommodations with laptop-compatible safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature down comforters. 26-inch LCD televisions come with satellite channels. This Amsterdam hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
Our customers tell us they can't get enough of Hotel The Exchange's great location. During your stay, you're just a quick walk from Dam Square. Free WiFi in public areas is available.
  • Free WiFi
  • Services include tour or ticket assistance, luggage storage, and wedding services
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute walk from Dam Square and 12 minutes by foot from Anne Frank House
As a guest of Hotel The Exchange, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. The boutique Hotel The Exchange also features express check-out, a front-desk safe, and an elevator.

This 3-star Amsterdam hotel is smoke free.

Languages

Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 26-inch LCD TV
  • TV/satellite channels

More

  • Connecting rooms available
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 65.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 65.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Exchange Amsterdam
Exchange Hotel
Hotel Exchange
Hotel Exchange Amsterdam
Hotel The Exchange Hotel
Hotel The Exchange Amsterdam
Hotel The Exchange Hotel Amsterdam

Hotel The Exchange Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 383 out of 1005 reviews" "
Rating 8 - Good. 374 out of 1005 reviews" "
Rating 6 - Okay. 133 out of 1005 reviews" "
Rating 4 - Poor. 73 out of 1005 reviews" "
Rating 2 - Terrible. 42 out of 1005 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Heather

Liked: Cleanliness, staff & service
Was a bit noisy and basic but all in all good for what I needed
Stayed 1 night in Jul 2024

8/10 Good

Brent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was fine. Do not expect it to be a full service hotel. It is not. Our room was very clean.
Stayed 4 nights in Aug 2024

6/10 Okay

Laura

Stayed 2 nights in Aug 2024

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Lamai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location but was confusing between the floors.
Stayed 1 night in Aug 2024

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!!!
We had looked and looked for a hotel to stay at in Amsterdam and took a chance on this one because of the locations. I have nothing but good to say Checkin- was prompt and the man who checked us in was so friendly and helpful Location- this was the perfect location from the train station and all downtown activities Comfort- the room was perfect, it was clean and had everything g we needed including a safe and air conditioning
Stayed 2 nights in Aug 2024

6/10 Okay

Vilma

Business traveller
Disliked: Staff & service
Probably won’t stay there again
The location of this hotel is in a pretty prime spot! That part I really enjoyed. However, the front desk service was pretty unfriendly and not super welcoming. Additionally, I had Just booked the hotel and a couple hours later I realized I had accidentally selected the wrong dates and tried to amend the reservation. They refused to reimburse me. The two additional nights had been reserved by accident even though it had only been about 30 minutes. Typically, hotels will work with you, given the circumstances, and how far away in advance the reservation was made, but they seemed more interested in taking my money than helping me. When I got to the room, it was very very, very basic. It wasn’t super uncomfortable, but it definitely was not cozy cozy. I probably would not stay there again.
Stayed 4 nights in Apr 2024

8/10 Good

Donna

Travelled with group
Liked: Staff & service, room comfort
Great location but basic room
Great location but very very basic room. No kettle or anything like that. Staff were friendly & helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Santosh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, budget-friendly hotel
Great location, just right for the budget. AC works great as Amsterdam was quite hot and the AC really helped. Staff is very friendly and helpful. No breakfast facility in the hotel, but they offer coffee and free fruit.
Stayed 2 nights in Jul 2024

4/10 Poor

Pamela

Stayed 3 nights in Jul 2024

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint older property with character. Since there was no air conditioning it was nice to have a fan available and windows that opened. Very clean!
Stayed 2 nights in Jul 2024

6/10 Okay

Ellis

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Place was in the centre really handy, they stored our bags etc which was helpful. However they didn’t have a twin room which we booked, The room was tiny and there were tissues on the floor. It didn’t really look like the photos but was decent.
Stayed 2 nights in Jul 2024

4/10 Poor

Brittany

Travelled with group
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Julia

Travelled with partner
Liked: Staff & service, property conditions & facilities
The hotel room and the hotel itself is decorated beautifully and very unique. The bathroom was okay, not the cleanest I've had in a hotel and there's no separate shower floor area - it is all one floor so the entire bathroom gets quite wet. No fan as well. The beds were comfortable but the two single beds wouldn't stay together at all so as a couple it was difficult to sleep next to each other. Overall it was a good stay and a convenient location for walking everywhere we wanted to go. The hotel is unique and quiet and staff are kind.
Stayed 5 nights in Jul 2024

8/10 Good

Erlyn, Edison

Travelled with partner
Liked: Staff & service
Convenient location easy for uber and train
Stayed 3 nights in Jul 2024

8/10 Good

Thomas

Liked: Cleanliness
Stayed 3 nights in Jul 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky but good location
Quirky hotel. Every room is different. Some much smaller than others. Was clean and beds were comfortable. The entry is not fancy but in a great spot to walk to everything. plenty of food and drink right outside the door. Good value for the price.
Stayed 3 nights in Jun 2024

6/10 Okay

Verified traveller

Great Location, did the job!
Great location near De Wallen, and the central station. Nothing amazing but was perfectly fine for a few nights. Would definitely stay again
Stayed 2 nights in Jul 2024

6/10 Okay

Roger

Disliked: Room comfort
No amenities at all, room did not even have tissues. No spce in bathroom, no shelves, no room on sink, no towel rack. We have all been in lots of hotel rooms with poor lighting, but this was the worst ever. Room was very very dark, even in day time. A/C worked very well. Did not expect a luxury hotel at the price paid but this was absolutely bare bones
Stayed 3 nights in Jul 2024

4/10 Poor

Jessica, Audubon

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities
Property was near the centralized train station which is convenient for traveling. The room we felt like a small jailcell. There were stains on the walls and the curtains left a sticky residue when touched. It was very surprising how the room looked nothing like the hotel’s website. I wish I paid a third of the cost and stayed at a hostel instead.
Stayed 3 nights in Jul 2024

8/10 Good

Gurman

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel in a great location for a good value. Friendly staff too!
Stayed 1 night in Jun 2024

2/10 Terrible

Santiago

Travelled with partner
Disliked: Amenities
I didn’t expect that the room is way too far from the photo at the website. The room is so tiny that it is hard for me and my wife to move around. The water drains too slow from the sink. Definitely not coming back to this hotel.
Stayed 4 nights in Jul 2024

2/10 Terrible

Bhupinder

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room had hair- others hair- on the toilet, bath towels and on shower floor; it also had stains (looked like makeup) all over the pillow case. I took photos when I got into my room, showed the Supervisor who told me she could downgrade me or upgrade me with a charge. We asked to speak to the Manager and requested a full refund. After a 3 HOUR exchange (excuse the pun), we received a refund and booked a different hotel (having to, of course, pay more money). Terrible service- check in was a nightmare, disorganized and no sense of urgency on hotel staff's part. Is unfortunate because the location, although very busy and noisey on Damark, could be a better experience. The Exchange Hotel needs a lot of work for the price they charge and the positives they claim for their hotel. The only positive that came about was that after 3 hours of patience and negotiations, we received a full refund on a non-refundable room. This was a result of "threatening" Visa policy and consequences they could incur. After a 9.5 hours flight, this was a HUGE pain in the ass.
Stayed 4 nights in Jul 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy check in/checkout, quiet, clean, perfect place to stay
Stayed 2 nights in Jul 2024