Hotel Neutraal

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Neutraal

Exterior
Exterior
Room
Interior
Restaurant

Reviews

5.0 out of 10

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Housekeeping
    Housekeeping

Explore the area

Map
Damrak 8, Amsterdam, 1012LG
  • Madame Tussauds
    7 min walk
  • Dam Square
    8 min walk
  • Royal Palace
    8 min walk
  • Amsterdam (AMS-Schiphol)
    28 min drive

Room options

Standard Room

  • Sleeps 2
  • 1 Double Bed

Standard Room

  • Sleeps 3
  • 3 Twin Beds

Standard Room

  • Sleeps 4
  • 4 Twin Beds

Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Hotel Neutraal

Hotel with a 24-hour front desk, a short walk to Dam Square
Along with a microwave in a common area, this hotel has a refrigerator in a common area and a 24-hour front desk. Additionally, a TV in a common area, a front-desk safe, and a vending machine are onsite. Bathrooms are shared.
Hotel Neutraal offers 34 accommodations. Satellite television is provided. Guests have access to shared bathrooms. Housekeeping is offered daily and hair dryers can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Neutraal, you're just a quick walk from Dam Square.
  • Amenities include a front-desk safe, a vending machine, and TV in a common area
  • Within a 15-minute walk of Dam Square and Anne Frank House
As a guest of Hotel Neutraal, you'll find a vending machine, room service (during limited hours), and a front-desk safe. Hotel Neutraal also features a television in a common area, a microwave in a common area, and a refrigerator in a common area. The front desk is open around the clock.

Smoking is allowed in designated areas at this Amsterdam hotel.

Room service (during limited hours) is available.

Languages

Arabic, Dutch, English, German, Hungarian, Polish, Romanian, Serbian, Slovak, Spanish

Property amenities

Parking and public transport

  • On-site parking includes off-street options

Food and drink

  • Room service available

Conveniences

  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas
  • Shared microwave
  • Shared fridge
  • TV in lobby

Room amenities

Bedroom

  • Heating

Bathroom

  • Hairdryer (on request)
  • Shared bathroom (in-room sink)
  • Towels

Entertainment

  • 20-inch TV
  • Satellite channels

More

  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 percent will be charged

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for the first night's rate for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Neutraal
Hotel Neutraal Amsterdam
Neutraal
Neutraal Amsterdam
Neutraal Hotel Amsterdam
Hotel Neutraal Hotel
Hotel Neutraal Amsterdam
Hotel Neutraal Hotel Amsterdam

Hotel Neutraal Reviews

Reviews

5.0
Rating 10 - Excellent. 4 out of 73 reviews" "
Rating 8 - Good. 10 out of 73 reviews" "
Rating 6 - Okay. 22 out of 73 reviews" "
Rating 4 - Poor. 14 out of 73 reviews" "
Rating 2 - Terrible. 23 out of 73 reviews" "

5.6/10

Cleanliness

5.6/10

Staff & service

4.0/10

Amenities

4.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Soo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place would recommend
Great view to watch the world from, breakfast was included and was cereal, meat cheese bread tea coffee etc, all youciulc need on the doorstep you would struggle to find s better location at such a great price
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
The shared bathroom lacked a toilet seat, and the bathroom down the hall was out of order. Guests are forced to walk through a disgusting trash storage area to access rooms. The TV got one channel, an Arabic broadcast. SAD!
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Unsafe hotel, items went missing from my room, staff are unhelpful and very very rude, I wouldn’t recommend this hotel to anyone
Stayed 3 nights in Feb 2019

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Ideal Location
Fantastic location, adequate breakfast and friendly staff. However, the room was very small for a double and although clean was very old and tired. Renovations were taking place in the corridors so there was a lot of building materials just left around.
Stayed 2 nights in Oct 2018

6/10 Okay

Terry

Disliked: Cleanliness, room comfort
Great location, better than hostel but expensive.
Great location very close to central station on main busy tourist street. small upstairs hotel above macca's. stairs to room difficult to navigate with bag but not uncommon in Amsterdam. renovations taking place a bit messy with that -but didnt effect us. 1 small shower and 1 small toilet to share with many rooms on our floor-sometimes awkward. bed not so great, nearly always tending to fall out of bed as very soft edge. Basic breakfast-just ok. check in good. have to leave key at reception when going out.
Stayed 2 nights in Oct 2018

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything goog. The power went out and front desk did not know because they still had power
Stayed 2 nights in Sep 2018

2/10 Terrible

Bizzy, NY

Disliked: Staff & service, property conditions & facilities
The woman at the front desk was so rude. I asked if I could leave my bag until check in time and she said yes and to just leave it on a table in the public dining area. She wouldn’t put it behind the desk. I might as well have left it outside the front door with a sign that said “take me” on it. She said if I don’t like it then I could “go somewhere else”. An “I’m sorry but that’s the only place I have” would have been a little nicer customer service. Anything that closely resembled a smile might have helped too. She was just cold and nasty. The room was fine for someone who doesn’t actually need to sleep. I could hear everything outside of the room. The floors were loud so whenever anyone walked by the room it woke me up. Doors were slamming closed all night long. If the woman at check in was in any way nice, I would have been able to look past everything else.
Stayed 1 night in Sep 2018

6/10 Okay

Clive

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
hotel for doing it hard
Small room with no A/C - toilet & bathroom comunial
Stayed 2 nights in Jul 2018

8/10 Good

Bheka

Liked: Cleanliness, staff & service, room comfort
A Positive for Hotel Neutraal
Overall it was a pleasant stay. The reception area seems a little old, but overall it is clean. The room I was very nice and comfortable for the price. The shared bathroom was also clean and not a problem for a single guy. The best part about the place is its central location. Very close (walking distance) to the train station and tram lines. It's also pretty close to everything you can need during your stay in Amsterdam.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible & Dirty Hotel ( only Location )
No phone in the room to call the reception ,No weake up call system,No TV Remort Control in the Room ,No Drinking Glass in the room,No Glasses on the sink to put your tooth paste & tooth brush ,No Soaps , No Hand & Dusch gel, No slipers in the Room,Very old dirty Floor carpet in the Room and in the eintire hotel ,walls are painted very simple without any anti Bactria,No cloth Wardrobe,No table napkins ,same Breakfast every day,very simple one Star Not 3 Stars Hotel....!!
Stayed 3 nights in Jan 2018

6/10 Okay

lynn, richmond hill Ontario canada

Good located hotel
Hotel is in the city center so that very convenient to go everywhere in Amsterdam. Home make breakfast is great for traveller. If we could get someone help us to lift up and down our luggages on those stairs when we check-in/check-out then we would be very happy.
Stayed 2 nights in Nov 2017

2/10 Terrible

Becca, Wales

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
Hotel was falling apart. it was filthy and full of random people. we had to lock the door just to go to the toilet. I don't feel threatened easily but this hotel was like something from a horror movie. The coffee in the Moring was ok, but didn't eat anything because the cat was all over the tables and reception. Faulty towers has nothing on this hotel.
Stayed 1 night in Nov 2017

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not worth the money
The hotel is very run down. But was clean and in an excellent location. Checking in staff weren't the friendliest but the staff in the morning were lovely. Next time, I will probably save money and stay in a hostel instead.
Stayed 1 night in Sep 2017

6/10 Okay

edgar

Disliked: Property conditions & facilities
Neutral
No lift, so expect to climb stairs Place has seen its better days it's more like a single room hostel
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't complain since it was such a convienient location. We only stayed a night and didn't have any bother at all
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Nice Hotel very close Amsterdam City center
It is budget hotel. The personnel were very friendly. The room was clean and quiet. The bed were comfortable. There was a lot of cruise facility nearby the hotel.
Stayed 1 night in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shody place
Amsterdam is always nice but Hotel Neutraal is awful. everything about that hotel was wrong except the location
Stayed 1 night in Jul 2017

10/10 Excellent

Laura

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 5 nights in Apr 2017

6/10 Okay

Ma. Felina

A Good Bargain
For a price you have to pay, and with a good and free breakfast, the hotel is ok considering that you are in Amsterdam. Its location is its best asset.

10/10 Excellent

bc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location, good breakfast. very close to Amsterdam Central Station. Recommended. Will come back again !

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good One night stopover
Was a good stay. Good wifi. Some maintenance is required. Bit noisy from outside and birds on the rood. But all in all very good.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities