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Hotel Hermitage Amsterdam

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Hermitage Amsterdam

Family Room
Front of property
Standard Room
Garden
Reception

Reviews

7.0 out of 10

Good

Popular amenities

  • Laundry
    Laundry
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Nieuwe Keizersgracht 16, Amsterdam, 1018 DR
  • Royal Theater Carre
    4 min walk
  • Rembrandt Square
    7 min walk
  • ARTIS
    9 min walk
  • Amsterdam (AMS-Schiphol)
    21 min drive

Room options

View all photos for Family Room

Family Room

Family Room

  • 22 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 15 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 15 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Room, 2 Single Beds

Basic Room, 2 Single Beds

Basic Room, 2 Single Beds

  • 10 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Basic Room, 1 Double Bed

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Ozo Hotels Armada Amsterdam
Free WiFi
Housekeeping
24/7 front desk
Soundproof rooms
3.6 out of 5, Good, (864)
The price is €88
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Ozo Hotels Armada Amsterdam

About this property

Hotel Hermitage Amsterdam

Hotel in Amsterdam, a short walk to Rembrandt Square
Coffee/tea in a common area, concierge services, and dry cleaning are available at this hotel. WiFi in public areas is free. Additionally, laundry facilities, tour/ticket assistance, and a garden are onsite.
Hotel Hermitage Amsterdam offers 22 accommodations with safes and hair dryers. 32-inch flat-screen televisions come with cable channels. This Amsterdam hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Hermitage Amsterdam, you're just a quick walk from Rembrandt Square. Features include free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Within a 15-minute walk of Rembrandt Square and Flower Market
As a guest of Hotel Hermitage Amsterdam, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Hotel Hermitage Amsterdam also features a garden, coffee/tea in a common area, and concierge services.

Smoking is allowed in designated areas at this Amsterdam hotel.

Room service is available.

Languages

Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 2133 ft (EUR 50 per day)

Food and drink

  • Room service available
  • Coffee/tea in a common area

Things to do

  • Bike rentals

Family friendly

  • Laundry facilities

Conveniences

  • Front-desk safe
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden

Accessibility

  • This property does not have any lifts

More

  • At least 80% of lighting from LEDs
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Hairdryer
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

More

  • Desk
  • Iron/ironing board (on request)
  • LED light bulbs
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 50 per day (2133 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
The front desk at this property is open daily from 8:00 AM - midnight.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Amsterdam Hermitage Hotel
Hermitage Amsterdam Hotel
Hermitage Hotel Amsterdam
Hotel Hermitage Amsterdam
Hermitage Amsterdam Amsterdam
Hotel Hermitage Amsterdam Hotel
Hotel Hermitage Amsterdam Amsterdam
Hotel Hermitage Amsterdam Hotel Amsterdam

Hotel Hermitage Amsterdam Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 64 out of 429 reviews" "
Rating 8 - Good. 168 out of 429 reviews" "
Rating 6 - Okay. 113 out of 429 reviews" "
Rating 4 - Poor. 54 out of 429 reviews" "
Rating 2 - Terrible. 30 out of 429 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location in a building with character
It’s a great location. Walking distance to sites and a short walk to a bus tour stop, but the area is quiet and less crowded. It’s an old building and the rooms reflect that but they were clean and upgraded as much as possible. No elevator! And the stairs are old, spiral and narrow. We enjoyed the courtyard garden at the end of the day. As a family of 4 I booked the 4 single beds. But beware, these beds are more narrow than North American twin beds. My youngest fell off twice and I even fell off one night while sleeping!
Stayed 4 nights in Jul 2024

10/10 Excellent

Johnny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
Excellent location, very walkable location. No elevator so pack lite. Staff wwnt above and beyond to accommodate my very late arrival, he even helped with luggage up 4 flights of stairs. I'd definitely stay again.
Stayed 3 nights in Jun 2024

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service
Clean and friendly. Really pretty townhouse in lovely location. Room was a little tatty and very noisy as was ground floor so people walked past and noise from room above.
Stayed 2 nights in Jul 2024

10/10 Excellent

Roshan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money and very nice staff. Very walkable area. Tiny room but comfy and cosy. (Beware the lack of elevator with luggage!! Only to be expected from a lovely old building in Amsterdam.)
Stayed 1 night in Jun 2024

4/10 Poor

Shadrach

Disliked: Staff & service, property conditions & facilities, room comfort
Not worth it
If you choose this place, I’m betting you’re like me in that it’s one of the few places in central Amsterdam that goes for under $200 a night. Just take advantage of the excellent public transit and avoid it. The front desk is not manned at night, which had me at the mercy of a loud group surrounding me on the fourth floor that was carrying on well after 2 am the whole time I was there, slamming the doors constantly. Had to pay over 50 Euros in local tax on check-in, which further defeats any delusion this is a “value” choice. Shower was unworkable. And while local building culture is such I understand the lack of an elevator, the extremely narrow stair treads and sharply curved staircases are a warning to anyone over 40 with luggage.
Stayed 3 nights in Apr 2024

2/10 Terrible

Sukhveer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst service worst stay
Stayed 2 nights in Dec 2023

8/10 Good

Amar

Travelled with group
Liked: Cleanliness, staff & service, amenities
I liked the location and honestly didn’t mind the stairs I think it makes it more fun getting up and down. But the bathroom is quite small and caused couple problems there. Other than that it was a great stay! Thank you!
Stayed 3 nights in Nov 2023

10/10 Excellent

Paolo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Had a great stay in this hotel. Easy and near access to the centre of town. A very quiet sourounding. Friendly staff and a clean hotel. I highly recommend hermitage hotel, Amsterdam.
Stayed 2 nights in Nov 2023

8/10 Good

Edith Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

6/10 Okay

Alfredo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Sep 2023

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good location
The hotel is in a good location opposite the Hermitage Museum. You have free access to the gardens and coffee shop in the garden, which was lovely as we had sunny weather. We were able to walk to the flower market and plenty of bars and restaurants. You are just a 5 minute walk away from the metro, 2 stops from Central Station. The tram was a longer walk because renovations were being carried out on the bridge. We, 3 friends had the triple room on the second floor overlooking the canal and Museum. It was just a base for us, to explore the Museums, it was clean and reasonably spacious. The shower room was a bit snug but no problem for us. I would recommend this hotel if you don't have mobility problems, there is no lift and with all 16th century properties in Amsterdam the staircase is steep and quite narrow. All in all, for us it was perfect, we would stay here again.
Stayed 3 nights in May 2023

6/10 Okay

harrison

Travelled with group
Liked: Cleanliness, staff & service, amenities
Good hotel. Nothing crazy here though.
Stayed 2 nights in May 2023

8/10 Good

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walls paper thin; if you have noisy neighbours you'll know about it. Otherwise, great. Decor a bit tired but who cares.
Stayed 3 nights in May 2023

8/10 Good

Wagd

Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect! You can have a short walk to the city center. The rooms are clean and helpful staff. The only downside is that the building is old with thin walls so you might not have a good night sleep if there was a noisy guests near in the rooms near you.
Stayed 5 nights in Mar 2023

10/10 Excellent

Avigdor

Stayed 1 night in Mar 2023

8/10 Good

Dustin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean, tiny bathroom, no breakfast. Overall good experience

6/10 Okay

Teegan

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very overpriced for what you get. Rooms rather run down, blinds were broken when we arrived. No cups, milk or tea bags in room despite there being a kettle. Mattresses hard and prone to sliding off bed. Pillows lumpy. Often very noisy at night from other guests. The only good thing I can say about this accommodation is the location. A 10 minute walk to the red light district and Rembrandtplein it’s very conveniently located. I wouldn’t stay here again most likely unless no other choice.
Stayed 3 nights in Jul 2022

4/10 Poor

Miss Leah Louise

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room wasn’t cleaned for our arrival. It was still messy from the previous occupants. We were told to move to another hotel or wait a few hours for it to be cleaned. We were only staying for a few days so we didn’t have the time to waste moving round several hotels so we had to settle for the next one. Because we accepted this dark tiny room In another hotel they are refusing us any compensation which I think is out of order. Don’t recommend and won’t stay here or the ITC Hotel again.
Stayed 3 nights in May 2022

8/10 Good

Leslie, Leader

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very old building (1733). However, no lift, and five stories of stairs. Not for the weak.
Stayed 1 night in May 2022

6/10 Okay

Joseph

Liked: Staff & service, amenities
Stayed 3 nights in May 2022

6/10 Okay

Tom

Liked: Cleanliness, staff & service
I liked that it was in a classice Dutch canal house. Was close to a metro station and area was safe. What i didnt like was the fact that there were things that needed to be fixed. Cracks in the walls, bathroom toles missing, a window that had a gap at the bottom so small bugs and rain could get in. I believe there also might of been black mold in the shower. On the grout, there were black marks scattered about.
Stayed 4 nights in Apr 2022

8/10 Good

brendan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
decent hotel
decent hotel and good location, good breakfast, Nice staff
Stayed 3 nights in Apr 2022

2/10 Terrible

Tee, London

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff was RUDE and out of order. Did not let us stay the first night had to stay somewhere else. Once we did stay they did not help us with anything at all. Still Paid for 5 nights although only allowed to stay for 4. Kicked us out early on the final day and had no manners
Stayed 4 nights in Oct 2020

4/10 Poor

Hugo

Disliked: Cleanliness, room comfort
Book only if there are no other hotels available
Great location. Room not much bigger than a large walk-in closet. No amenities to speak of. Only one wall outlet and it was on the wall to connect the tv and a small ledge to try and charge electronics. Cramped shower, miniature sink that was difficult to access. No air conditioning and the room was noisy being adjacent to the street. I stayed for approximately 12 hours out of a 4 day booking. Requested a refund for at least one day but front desk refused. Would not recommend unless it’s a dire necessity to have quick room for a short nap and a quick shower.
Stayed 4 nights in Jun 2020

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, good location, would stay again
A ways away from the train station, but close to nearby transport. Close enough to walk to numerous things like the National Theater, Anne Frank House, Cheese Museum, etc. Narrow hall and steep stairs as expected of Amsterdam hotels, no elevator. Room was clean but had tiny flaws which don't really matter. Our room was next to the stairs and we did hear some footsteps at times. We happened to be here on the last portion of our Europe trip during the COVID-19 shutdown of all sit down restaurants and a number of stores in Amsterdam. Hotel was more than willing to help us make sure we were able to find things to do that were still open and make sure we could find food as well. Great hotel breakfast similar to hostel style, lots of options, best breakfast of our four hotels. I'd stay here again 100% due to the staff handling everything during the trying times.
Stayed 3 nights in Mar 2020