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Hotel Di Ann Amsterdam City Centre

2.0 star property

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Photo gallery for Hotel Di Ann Amsterdam City Centre

Exterior
Exterior
Triple Room (Triple Room)
Twin Room with Balcony | Balcony
Economy Twin Room

Reviews

5.8 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Raadhuisstraat 27, Amsterdam, North Holland, 1016 DC
  • Anne Frank House
    ‪4 min walk‬
  • Dam Square
    ‪6 min walk‬
  • Amsterdam Museum
    ‪10 min walk‬
  • Amsterdam (AMS-Schiphol)
    ‪23 min drive‬

Room options

View all photos for Small Double Room with Balcony

Small Double Room with Balcony

Small Double Room with Balcony

  • 7 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Twin Room

Economy Twin Room

Economy Twin Room

  • 7.5 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for Twin Room with Balcony

Twin Room with Balcony

Twin Room with Balcony

  • 9 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

  • 9 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Twin Room (Twin Room)

Twin Room (Twin Room)

Twin Room (Twin Room)

  • 7 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room (Triple Room)

Triple Room (Triple Room)

Triple Room (Triple Room)

  • 11 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room (Single Room)

Single Room (Single Room)

Single Room (Single Room)

  • 6 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, 1 Double Bed (Double Room, Balcony)

Double Room, 1 Double Bed (Double Room, Balcony)

Double Room, 1 Double Bed (Double Room, Balcony)

  • 7 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room (Double Room)

Basic Double Room (Double Room)

Basic Double Room (Double Room)

  • 7 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room with Balcony

Single Room with Balcony

Single Room with Balcony

  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Twin Room

Economy Twin Room

Economy Twin Room

  • 8 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bunk Bed

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About this property

Hotel Di Ann Amsterdam City Centre

Hotel with a 24-hour front desk, steps from The 9 Streets
Along with a 24-hour front desk, this smoke-free hotel has tour/ticket assistance and free WiFi in public areas. Other amenities include multilingual staff assistance and a vending machine.
Hotel Di Ann Amsterdam City Centre offers 41 accommodations with safes and complimentary toiletries. Televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Our customers tell us they can't get enough of the helpful staff at Hotel Di Ann Amsterdam City Centre. During your stay, you're just a quick walk from Anne Frank House. Features include free WiFi in public areas.
  • Free WiFi
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from The 9 Streets and 4 minutes by foot from Anne Frank House
As a guest of Hotel Di Ann Amsterdam City Centre, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi.

This Amsterdam hotel is smoke free.

Languages

Arabic, Dutch, English, French, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Visual fire alarm

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 21-inch TV with cable channels

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 percent will be charged

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

We should mention

  • Children 17 years old and younger aren't allowed at this property.

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Di Ann Amsterdam City Centre
Di Ann Amsterdam
Di Ann Hotel
Hotel Di Ann
Hotel Di Ann Amsterdam
Hotel Di Ann
Di Ann Amsterdam City Centre
Di Ann
Hotel Hotel Di Ann Amsterdam City Centre Amsterdam
Amsterdam Hotel Di Ann Amsterdam City Centre Hotel
Hotel Hotel Di Ann Amsterdam City Centre
Hotel Di Ann Amsterdam City Centre Amsterdam
Ann Amsterdam City Amsterdam
Hotel Di Ann Amsterdam City Centre Hotel
Hotel Di Ann Amsterdam City Centre Amsterdam
Hotel Di Ann Amsterdam City Centre Hotel Amsterdam

Hotel Di Ann Amsterdam City Centre Reviews

Reviews

5.8
Rating 10 - Excellent. 122 out of 913 reviews
Rating 8 - Good. 201 out of 913 reviews
Rating 6 - Okay. 224 out of 913 reviews
Rating 4 - Poor. 178 out of 913 reviews
Rating 2 - Terrible. 188 out of 913 reviews

5.6/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Loved it! A room in Amsterdam with a balcony?! AMAZING. Beds were super soft. They cleaned/gave fresh towels and bedding everyday! 24/7 reception. Stairs are fine- clearly people haven’t stayed in other Amsterdam hotels before- as the stairs are typical for an old Amsterdam building. Shower was perfect. Could do with a lick of paint and some minor cosmetic bits to the room but honestly prefer it the way it is. A proper Amsterdam hotel
Stayed 3 nights in Dec 2024

2/10 Terrible

Giovanni

Disliked: Staff & service, property conditions & facilities
From what looks like evidence of a female’s menstrual cycle on the bed sheets to mold and dampness in the room, holes in the laminate flooring and no less than 100 steps at a 90 degree angle. It was horrendous. Walked in and walked out. Location is absolutely tremendous but it doesn’t constitute the atrocities of this slum. Avoid and pay a little more.
Stayed 3 nights in Dec 2024

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service
We stayed here for the weekend, it’s 2 star you get what you pay for for the area you’re in I suppose. It’s just a basic room, bed toilet shower and that’s it really but it was very clean and stay were lovely. Only bad thing I could say was how steep the stairs are to walk up to the reception and rooms. But I’m guessing all the hotels am like this but don’t quote me on it. Overall good hotel, great place to stop as all the attractions am 10-20 mins walk away. Would defiantly stop here again if I went back.
Stayed 2 nights in Dec 2024

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

junaid

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I booked Hotel Di Ann and was extremely dissatisfied with the state of my room and bathroom (bed bugs, sewage smell). I reported my concerns to the staff, checked out and did not stay the night.
Stayed 1 night in Nov 2024

2/10 Terrible

Grace

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
to be honest it’s terrible … doesn’t look like the photos at all, i could’ve cried when we walked in. there was marks all over the wall & dust everywhere, window was propped open with a wooden block? we didn’t pull it out just in case it was dangerous so had to sleep with the trams blaring all night, staff eventually closed the window and didn’t make a difference to the noise somehow. the guy at the desk was clearly stoned, which wasn’t an issue for me but others could take it the wrong way (although i’m not sure how weed & the workplace works in amsterdam). bed is like a rock, sleeping on the wooden floor would’ve been comfier. no bin, no kettle, no fridge etc … (only thing that bothered me was no bin but i know some others like to have a kettle and fridge). Bathroom is fine, basic and shower impossible. stairs didn’t bother us but do not stay here if you have limited mobility, struggle to walk, are older etc… you will not be able to get up the stairs and there is no lift!! (i know this is what amsterdam is like) HOWEVER… the location is great, and no one dodgy was staying there (to my knowledge anyway).
Stayed 3 nights in Nov 2024

8/10 Good

Azhar

Travelled with group
Liked: Cleanliness, staff & service
Mrs
Good time and it was nice to stay there but the problem is the stairs, a bit scary and not safe for the visitors.
Stayed 2 nights in Nov 2024

2/10 Terrible

Cam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldn’t wait to get out of this hotel after 3 nights of stay. It’s the worse hotel I’ve been to so far. Its freezing and there’s no heat. It’s not sound proof so you can hear everything. There’s no elevator just a very steep stairs case. If you’re an elderly I don’t think you should stay here. The only good thing is it’s walkable to City Centre.
Stayed 3 nights in Nov 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The stairs as everyone who's stayed are dangerous. Impossible if you're disabled, over 100 steps. The real positives are great location, good view, friendly and helpful staff. I would probably stay again, as long as I'm fit!
Stayed 3 nights in Nov 2024

4/10 Poor

Helen

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
On arrival we didn’t spot it at first as it is a single door between shops. The stairs up to the property are steep and not for the faint hearted. People with large bags might find it awkward. The staff were polite friendly and happy to help, despite our later arrival time. Our room was up some further stairs, although it looked clean in the corridor it did look dated. Our room was at the end of the corridor, it was small (we knew this when booking) very plain and in need of TLC, it did have some issues a couple of which we raised the next morning and they were dealt with others were cosmetic and they need sorting. Cleanliness was poor, on the surface it was ok the linen and towels were clean, however we found tissue and cotton buds on the floor someone’s old socks in the wardrobe. It was warm too, despite it feeling like the radiator was never on. The windows were single glazed so you could hear the trams passing, I was still able to sleep. The position of the hotel was very good we walked most places. It was nice and central. We only wanted to sleep and get changed there and this is all we did. If you want to sit in your room relax watch tv, and have home from home comforts then this is not for you. It had a lounge area on the main reception floor with a smoking balcony. Coffee facilities were on this floor too- non in the room. It served our purpose for a few nights but, knowing what i know now I wouldn’t consider it for a longer stay.
Stayed 4 nights in Nov 2024

6/10 Okay

Kieran

Liked: Cleanliness, staff & service
Disliked: Amenities
It was nice and quiet but no food options at the hotel, very steep stairs, and the bed wasnt anything to write home about
Stayed 3 nights in Nov 2024

8/10 Good

Kjha-Louise

Travelled with partner
Liked: Amenities
Easy to get to centre nice staff couldn’t go wrong really
Stayed 3 nights in Nov 2024

8/10 Good

Howard

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very central - clean but needs a little up-keep. No kettle in rooms. Friendly and helpful staff. No lifts so you have to carry bags up 1 or 2 very steep and narrow flights of stairs. Overall good.
Stayed 1 night in Nov 2024

6/10 Okay

Sam

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
I think the other reviews on this place are quite harsh, yes the hotel isnt exactly a 5 star palace but for what it is everything was fine. There were no bedbugs as people suggested, room was kept to a relatively good standard, the staff are friendly and the location is amazing. Defo not too bad for the price in my opinion
Stayed 4 nights in Oct 2024

8/10 Good

Danielle

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jade

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic
Stayed 4 nights in Oct 2024

2/10 Terrible

Jonathon

Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic stay. C.S
The reviews do not match the stay. This was my first time in a low star hotel i picked it for the location but had a good feeling from choosing the good reviews over the bad. Perfectly clean room beds changed daily. Nice balcony. Tv although alot of channels wasnt in my language but it was fine. Snacks to buy if you left it too late to go shop. Came home and booking my next visit cant wait
Stayed 3 nights in Oct 2024

8/10 Good

Andrew

Liked: Cleanliness
Location
Stayed 2 nights in Sep 2024

2/10 Terrible

Eric

Stayed 2 nights in Jul 2024

2/10 Terrible

Curtis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
wouldn’t ever stay again
Don’t really even know where to start… I will start off by saying the two and only two good points - it’s a brilliant location! And our room had a balcony - that is all I have to say that is positive! Upon checking in, we arrived to two guests very upset (in actual tears) because they had a bed bug infestation in their room! This put me off straight away I asked for a refund and they refused. They ask for an extra fee when you arrive so my partner refused to pay this until we had seen our room…. We went up, stripped that bed down to the base! Granted there was no evidence of bed bugs in our room personally, still very off putting. But the room itself was horrible, it absolutely stinks! The bathroom smells awful and the room smells like stale smoke. There is nothing in the room other than a bed and and small tv, no bin, kettle, fridge, literally nothing whatsoever. The sheets were clean but everything else was dirty, even the walls covered in marks and filth and the floors. I actually couldn’t even bring myself to shower because I didn’t want my skin touching the tiles or the shower curtain… the stairs I know is a common thing in Amsterdam but they could offer help if you have a lot of baggage as it is a very high, steep stair case. Whole building is in need of a big lump of money spent on it as I feel like it could be a prime hotel. But unfortunately I would never stay here again neither would i ever recommend.
Stayed 3 nights in Oct 2024

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities
This property is not what it bills itself as. If there’s one piece of advice I can give, it’s to read the reviews, as they are accurate, and I learned a valuable lesson moving forward! It was so incredibly bad, we looked elsewhere to stay. While we did not stay,we still had our card key, since it was paid for, for the two days. Upon returning a day later, we found they had rented the room we paid for, since our key no longer worked, and they refused to credit us for the day they double-rented it. We caught them, which they didn’t expect. Totally shady place. We will be taking further action. Let this review serve as a stark warning.
Stayed 2 nights in Sep 2024

6/10 Okay

Rebecca

Travelled with partner
Disliked: Staff & service
Had a horrible check in but everything else OK
Stayed 2 nights in Oct 2024

6/10 Okay

Sandra

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No recomendado para las personas con muchas maletas y muy grandes. Las escaleras demaciodo chiquitas.
Stayed 3 nights in Sep 2024

6/10 Okay

Emily

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff were very friendly and someone was always at the desk to help. The bed was very comfortable and the hotel is situated in a very convenient area with lots of shops and transport. The room was cleaned every day. Some things I would improve were that the shower head sprayed water in all directions and there was no storage at all in the room except for a small beside table, so we couldn’t hang clothes anywhere.
Stayed 4 nights in Sep 2024