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"Property & rooms very nice, however rooms were impractical in their furnishings & wasn't keen on the glass door to bathroom. " More
6 Sep 2022 by Claire
Hi there Phillip,Thank you for your generous rating. I am pleased to see that overall you had a great stay with us here at the Hard Rock Hotel Amsterdam American, even tho our quirkiness may not have rocked your boat. We do hope that you will still come and stay with us next time your plans bring you to Amsterdam.Warm regardsClaire van Campen, General Manager
7 Nov 2023 by Shawn McKay - Guest Relations Manager
Dear Jacqueline, thank you for your top scoring of your recent stay at the hotel. I am plead to infer that you enjoyed your time with us and we hope to welcome you back again soon. Respectfully,
3 Oct 2023 by Shawn McKay - Guest Relations Manager
Dear Nelson, it is always wonderful to see a perfect score of 5 out of 5. I trust that you enjoyed your stay with us and we hope to welcome you back to the hotel in the near future. Sincerely,
21 May 2023 by Ken Theuns
Dear Melanie, We thank you so much for taking the time to give us your feedback! I have shared your feedback with our internal departments so we can improve our service. We are happy to read that you will come back when you will be in amsterdam!With kindest regards, Ken TheunsOperations Manager
9 May 2023 by Ken Theuns
Dear Paul,thank you for leaving us your feedback.Hopefully we'll have the chance to see you soon when you will be Amsterdam.With kindest regards, Ken TheunsOperations Manager
9 May 2023 by Ken Theuns
Dear Yvette,thank you for leaving us your feedback after your experience at The Hard Rock Hotel. We are pleased to read that our hotel is central and cool!We can't wait to welcome you back the next time you will be in Amsterdam!.With kindest regards, Ken TheunsOperations Manager
11 Jun 2022 by Claire
Hi Pauli, Thanks so much for taking the time to review your recent stay with us here at the Hard Rock Hotel Amsterdam American and we are thrilled that you had such a great time. We look forward to welcoming you back again next time your plans bring you to Amsterdam. Kind regards Claire van Campen, General Manager **We are delighted to offer our Hard Rock Hotel Amsterdam American guests a Hard Rock goodie and a free welcome drink in our Bar Americain when staying with us.**
25 Jun 2020 by FO
Dear Mario, Thank you so much for your 5 star review! We are glad to hear that you like the building and the location. Together with our guests we create authentic experiences that rock! Looking forward to welcome you soon. With kind regards,
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the luxury Clayton Hotel Amsterdam American. A complete renovation of Clayton Hotel Amsterdam American was completed in December 2019. This Art Deco Amsterdam hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi , Internet access - wireless
Offsite parking reservations required
Clayton Hotel Amsterdam American offers 173 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 26-inch LCD televisions come with cable channels and Netflix. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Café Americain – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Bar Americain – On-site bar. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include a 24-hour fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.
For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.
