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4.7 out of 5

"Big shout out to the welsh bar maid! Please give her a pay rise, she deserves it xxx " More

By a verified traveller on Mon 28 Oct 2019

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King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Single Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Hotel Description

CitizenM Amstel Amsterdam's great location gets high marks from our customers. During your stay, you're just a quick walk from Royal Theater Carre. Features include free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 2 meeting rooms
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of ARTIS and Rembrandt Square

citizenM Amstel Amsterdam ratings based on 20 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for citizenM Amstel Amsterdam

Everyone (12) Couples (5)
5 out of 5
Big shout out to the welsh bar maid! Please give her a pay rise, she deserves it xxx

Posted by on 28 Oct 2019

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5 out of 5
Everything was amazing couldn't think anything bad to say

Posted by on 10 Sep 2019

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5 out of 5

Posted by on 15 Aug 2024

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Comment from Hotel Management

24 Aug 2024 by Diana

Thank you for taking the time and telling us about your stay - we are very happy to read you had a memorable experience!

4 out of 5

Posted by on 13 May 2024

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Comment from Hotel Management

16 May 2024 by entire team at citizenM Amstel Amsterdam

Thank you citizen Andreas for your response and pleased to read that overall you did enjoy your recent stay. We would be keen to hear your recommendations for improvement - please do share as only through comments such as yours we can continue improving ourselves. Wishing you safe onward travels for now and a good weekend. Warm regards from the

5 out of 5

Posted by on 13 Jan 2024

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Comment from Hotel Management

26 Jan 2024 by from the entire team at citizenM Amstel Amsterdam

Thank you citizen Sibylle - We are proudly colorful, confident and arty, a hybrid hotel that isn't just a place to sleep, but somewhere to work, relax, and play. To meet like-minded people and get inspired. Somewhere to feel at home the moment you walk through the door. Somewhere with free Wi-Fi, comfortable furniture, and a great bed to crash in at the end of a long day. It seems we have found in you a true "mobile citizen" - looking forward welcoming you back anytime soon.Kind regards,

5 out of 5
Great location very close to key city transports, nice quiet rooms, delicious hot/cold breakfast

Posted by on 19 May 2023

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Comment from Hotel Management

24 May 2023 by the entire team at citizenM Amstel Amsterdam

Thank you citizen Elke for your response - we are delighted to read that you have enjoyed your recent stay.Looking forward welcoming you back in the not too distant future and wishing you safe onward travels.Warm regards from

5 out of 5
Loved it! very nice staff, the food was really good and the room is perfect for two people.

Posted by on 30 Dec 2022

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Comment from Hotel Management

30 Dec 2022 by from the entire team at citizenM Amstel Amsterdam

Thank you so much citizen Gina Luana for your wonderful response - it really means the world to us.Your positive mention on the team is much appreciated and will be shared with them to further create memorable experiences for our guests. Thank you.Looking forward welcoming you back in the near future and wishing you safe onward travels.A happy, healthy New Year in good health for you and family.Warm regards

5 out of 5

Posted by on 30 Nov 2022

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4 out of 5

Posted by on 23 Jul 2022

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5 out of 5

Posted by on 29 Mar 2020

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About the citizenM Amstel Amsterdam

Location Sarphatistraat 47, Amsterdam, 1018 EW

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A 24-hour business centre, 2 meeting rooms, and coworking spaces are available. Public spaces have free WiFi. The business-friendly citizenM Amstel Amsterdam also features multilingual staff, express check-in, and express check-out. This 4-star Amsterdam hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 4 levels
  • Built in 1928
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Transport

  • Train station: Amsterdam Amstel Station (2.1 km / 1.3 mi)
  • Metro station: Weesperplein Station (0.2 km / 0.1 mi)

Room Amenities

CitizenM Amstel Amsterdam offers 88 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. Smart televisions come with premium digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers. This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include fans and blackout curtains. Housekeeping is offered on request and an iron/ironing board can be requested.

  • Pillowtop beds
  • iPad
  • iPod dock
  • Smart television
  • Digital channels
  • Premium channels
  • Fridge
  • Luxury bedding
  • Shower
  • Hydromassage showerhead
  • Housekeeping (on request)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Climate control
  • Fan
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11 AM.

CanteenM – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival. Guests are recommended to download the property's CitizenM mobile app before check-in. For more details, please contact the property using the information on the booking confirmation.

Guests traveling with a service animal must contact the property prior to arrival.

Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival. Guests are recommended to download the property's CitizenM mobile app before check-in. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

This property uses solar energy, plus eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts credit or debit cards, Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. This property uses solar energy, plus eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

  • One child stays free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Comprehensive food waste policy
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Contactless check-out is available
  • Car not required
  • Security system
  • Staffed front desk
  • Children stay free - maximum age 10
  • Property mobile app recommended for guests
  • Guest will receive an email before arrival 24 hours
  • Contactless check-in is available
  • Property mobile app name CitizenM
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • LGBTQ friendly
  • Smoke detector
  • Children stay free
  • Renewable energy source - solar
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18.00 per person
  • Late check-out fee: EUR 29 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • citizenM Amsterdam Amstel Hotel
  • citizenM Amstel Hotel
  • citizenM Amstel
  • citizenM Amstel Amsterdam Hotel
  • citizenM Amstel Amsterdam Amsterdam
  • citizenM Amstel Amsterdam Hotel Amsterdam

You should know

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

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