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citizenM Amstel Amsterdam

4.0 star property

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Photo gallery for citizenM Amstel Amsterdam

Exterior
Check-in/check-out kiosk
Lobby sitting area
King Room
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
Sarphatistraat 47, Amsterdam, 1018 EW
  • ARTIS
    ‪11 min walk‬
  • Rembrandt Square
    ‪14 min walk‬
  • Heineken Experience
    ‪15 min walk‬
  • Amsterdam (AMS-Schiphol)
    ‪21 min drive‬

Room options

View all photos for King Room

King Room

King Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 Double Bed

Premium bedding, pillow-top beds, in-room safe, desk

Single Room, 1 Double Bed

  • 9 sq m
  • Sleeps 1
  • 1 Double Bed

Similar properties

Room

Monet Garden Hotel Amsterdam

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
4.8 out of 5, Exceptional, (1529)
The price is €180
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Monet Garden Hotel Amsterdam

About this property

citizenM Amstel Amsterdam

Hotel with a 24-hour business center, near Rijksmuseum
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and a 24-hour front desk. Housekeeping is available on request.
CitizenM Amstel Amsterdam offers 88 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. Smart televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

CitizenM Amstel Amsterdam's great location gets high marks from our customers. During your stay, you're just a quick walk from Royal Theater Carre. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and 2 meeting rooms
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of ARTIS and Rembrandt Square
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A 24-hour business center, 2 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. The business-friendly citizenM Amstel Amsterdam also features multilingual staff, express check-in, and express check-out.

This 4-star Amsterdam hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.
CanteenM - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM: EUR 19.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • CanteenM

Things to do

  • Art gallery

Family friendly

  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking spaces
  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • iPad
  • iPod dock
  • Premium channels
  • Smart TV

Food and drink

  • Fridge

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 29
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.00 per person
  • Late check-out fee: EUR 29 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

citizenM Amsterdam Amstel Hotel
citizenM Amstel Hotel
citizenM Amstel
citizenM Amstel Amsterdam Hotel
citizenM Amstel Amsterdam Amsterdam
citizenM Amstel Amsterdam Hotel Amsterdam

citizenM Amstel Amsterdam Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 489 out of 625 reviews
Rating 8 - Good. 105 out of 625 reviews
Rating 6 - Okay. 16 out of 625 reviews
Rating 4 - Poor. 9 out of 625 reviews
Rating 2 - Terrible. 6 out of 625 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Haydee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to tram and metra. Bakery next door is of next level- one of Amsterdam’s best. Facility is chic and modern. Major attractions are walkable as well.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Cian

Stayed 3 nights in Oct 2024

10/10 Excellent

Felice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in. They got me in a room early at 10:00 a.m. because they had a room ready, which was wonderful. Staff is very helpful and service-oriented. Loved the free sparkling water and the very comfortable king-size bed, which is uncommon in European hotels. Very high tech- everything in the room is controlled by an iPad. The location is great- close to everything, including public transportation.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ievgen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay. Conveniently located, clean, amazing design.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jake

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always my solid go to for work travel. Excellent location for our clients in South Amsterdam and great distance to De Pijp for dinner. Highly recommend due to the location, staff friendliness and great cleanliness.
Stayed 2 nights in Nov 2024

10/10 Excellent

Keegan, saskatoon

Stayed 2 nights in Oct 2024

8/10 Good

Drew

Travelled with family and small children
Liked: Property conditions & facilities
Would have liked if it was easier to bring into food to this location. There were fridges in the room which was nice.
Stayed 2 nights in Nov 2024

10/10 Excellent

Joel

Stayed 4 nights in Sep 2024

10/10 Excellent

Kirse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

6/10 Okay

Vivianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean, quiet
Such a good location, outside the "seedier" and more crowded area close to Amsterdam Centraal Station. We walked from the station to the hotel in just under 30 minutes, but the Metro station is only 3 stops from the railway station and less than a 1-minute walk from the hotel. The room was compact but had everything we needed and was clean and quiet. We slept really well.
Stayed 4 nights in Oct 2024

10/10 Excellent

Dagan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael, Manistee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Citizen M Amstel is a very nice hotel located in a good area. Walkable to the Leidseplein and many good restaurants.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Gibson

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cool - games in the lobby and great service! Very fun!
Stayed 6 nights in Oct 2024

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cracking stay near the Amstel
Great situation near the Amstel and close to plenty of great restaurants Easy walk to old town and town centre Excellent hotel- breakfast and evening meal good and value for money
Stayed 3 nights in Oct 2024

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying there, everything was perfect!
Stayed 6 nights in Oct 2024

10/10 Excellent

Jagjit Singh, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

EKTEFAA

Travelled with family
Liked: Cleanliness, staff & service
Location, staff welcoming, cleaning.
Stayed 5 nights in Oct 2024

8/10 Good

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient hotel. Staff were extremely friendly
Stayed 2 nights in Oct 2024

10/10 Excellent

Pamella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located near transportation and walkable to town center. The staff was amazing. Kind, professional and knowledgeable. I would stay again
Stayed 3 nights in Oct 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the nice big bed in a modern room in the center of old cities. The rain shower is great. The room is controlled by an iPad. The rooms are compact and not for every couple. The atmosphere downstairs is large and comfortable with a nice bar. Perfect for small business meetings and working during the day. Also a comfortable atmosphere for groups to visit or play games. The check in and out is via computer in lobby. An employee is available to help and answer questions about city. Check in and out
Stayed 3 nights in Oct 2024

10/10 Excellent

Ali

Stayed 2 nights in Sep 2024

10/10 Excellent

Quincy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location was within walking distance. Rooms were clean and comfortable
Stayed 2 nights in Oct 2024