citizenM Amstel Amsterdam

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for citizenM Amstel Amsterdam

Exterior
Lobby sitting area
Point of interest
Check-in/check-out kiosk
King Room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Sarphatistraat 47, Amsterdam, 1018 EW
  • Royal Theater Carre
    ‪4 min walk‬
  • ARTIS
    ‪11 min walk‬
  • Rembrandt Square
    ‪14 min walk‬
  • Amsterdam (AMS-Schiphol)
    ‪25 min drive‬

Room options

King Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Single Room, 1 Double Bed

  • 9 sq m
  • Sleeps 1
  • 1 Double Bed

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About this property

citizenM Amstel Amsterdam

Hotel with a 24-hour business center, near Van Gogh Museum
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and a 24-hour front desk. Housekeeping is available on request.
CitizenM Amstel Amsterdam offers 88 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. Smart televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

CitizenM Amstel Amsterdam's great location gets high marks from our customers. During your stay, you're just a quick walk from Royal Theater Carre. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and 2 meeting rooms
  • Guests have great things to say about the location and the helpful staff
  • 15 minutes by foot from Heineken Experience and a 3-minute drive from Rijksmuseum
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A 24-hour business center, 2 meeting rooms, and coworking spaces are available.

Public spaces have free WiFi. The business-friendly citizenM Amstel Amsterdam also features multilingual staff, express check-in, and express check-out.

This 4-star Amsterdam hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.
CanteenM - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM: EUR 19.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • CanteenM

Things to do

  • Art gallery

Family friendly

  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking spaces
  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • iPad
  • iPod dock
  • Premium channels
  • Smart TV

Food and drink

  • Fridge

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 29
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.00 per person
  • Late check-out fee: EUR 29 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

citizenM Amsterdam Amstel Hotel
citizenM Amstel Hotel
citizenM Amstel
citizenM Amstel Amsterdam Hotel
citizenM Amstel Amsterdam Amsterdam
citizenM Amstel Amsterdam Hotel Amsterdam

citizenM Amstel Amsterdam Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 486 out of 619 reviews" "
Rating 8 - Good. 102 out of 619 reviews" "
Rating 6 - Okay. 16 out of 619 reviews" "
Rating 4 - Poor. 9 out of 619 reviews" "
Rating 2 - Terrible. 6 out of 619 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jagjit Singh, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

EKTEFAA

Travelled with family
Liked: Cleanliness, staff & service
Location, staff welcoming, cleaning.
Stayed 5 nights in Oct 2024

8/10 Good

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient hotel. Staff were extremely friendly
Stayed 2 nights in Oct 2024

10/10 Excellent

Pamella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located near transportation and walkable to town center. The staff was amazing. Kind, professional and knowledgeable. I would stay again
Stayed 3 nights in Oct 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the nice big bed in a modern room in the center of old cities. The rain shower is great. The room is controlled by an iPad. The rooms are compact and not for every couple. The atmosphere downstairs is large and comfortable with a nice bar. Perfect for small business meetings and working during the day. Also a comfortable atmosphere for groups to visit or play games. The check in and out is via computer in lobby. An employee is available to help and answer questions about city. Check in and out
Stayed 3 nights in Oct 2024

10/10 Excellent

Ali

Stayed 2 nights in Sep 2024

10/10 Excellent

Quincy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location was within walking distance. Rooms were clean and comfortable
Stayed 2 nights in Oct 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Great beds ! Great sleeps
Stayed 6 nights in Oct 2024

10/10 Excellent

Edison

Stayed 1 night in Sep 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Benjamin, Ashland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time in Amsterdam! I was willing to spend a little more to get a good location, and this place did not disappoint. It’s just a few meters away from the Weesperplein stations, so you can easily access the Metro (eg. M51) to get to Centraal Station (to get to the airport via NS train), and the GVB tram (eg. 1, 7, 19) to get to the popular tourist destinations, such as the Van Gogh Museum and Rijksmuseum. If you don’t feel like taking public transport, there’s plenty of restaurants and tourist destinations within walking distance (usually 30 minutes). Don’t forget that the Dutch like to plan everything, so make sure you make reservations for all the places that you really want to go to. At the hotel, the technology and the sweet employees are very Millennial/GenZ. I checked in pretty late so I ordered the seafood dish from the kitchen, and it was so, so good. The room itself is pretty standard, but I’m not trying to spend all day in my room anyways. All in all, I had a good time, and I would do it again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Louise

Liked: Staff & service, property conditions & facilities
I didn’t like the tech part - just to turn on lights was a pain - didn’t like to bother with having to set up something to just turn on the tv or have the room cleaned - I didn’t want the big breakfast but couldn’t buy something small like toast and an egg - and the room was freezing and it was a hassle To figure out how to turn up the temperature
Stayed 3 nights in Sep 2024

10/10 Excellent

Nilesh

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Connected with metro and walkable to all attractions
Stayed 1 night in Sep 2024

10/10 Excellent

Amir

Stayed 2 nights in Aug 2024

8/10 Good

Blanca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was pretty small but clean. Amazing location. Average food.
Stayed 1 night in Sep 2024

10/10 Excellent

Leila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we loved it. my daughter is now a Citizen M fan
Stayed 2 nights in Sep 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED this hotel. It was one of the funnest places I’ve ever stayed. The room was small but very well appointed and very, very comfortable. Everything had a nice vibe and I felt super relaxed and pampered. The electric day and night blinds, lights, TV could be controlled from an iPad that was in the room. My bed was super stylish and very very very comfortable. It was a quick walk to restaurants and museums. This is my new go to when in Amsterdam.
Stayed 2 nights in Sep 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is amazing. I stayed there in a solo travel after camping at Tomorrowland. This hotel has every thing and more than you need to come back to the real world. Very clean, very neat, new, beautiful, staff was excellent and made me feel comfortable and welcome. Would definitely book there again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Claire Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a clever hotel. My first time here but loved the speedy check in and helpful staff. Everything is designed to be easy and stress free and it's so refreshing! Really comfortable bed, clean room and great shower.
Stayed 4 nights in Sep 2024

10/10 Excellent

ONUR

Loved the hotel, great interior design.
Stayed 3 nights in Sep 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , excellent rwception and hous keeping service with smile. Do all they can make your stay pleasant.and comfortable. Thankbyou for getting a/c working quickly.
Stayed 1 night in Aug 2024