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Citadines Canal Amsterdam

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Citadines Canal Amsterdam

Reception
Exterior
Lobby
Lounge
Studio Executive

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Noorderstraat 46, Amsterdam, 1017 TV
  • Heineken Experience
    7 min walk
  • Rembrandt Square
    9 min walk
  • Flower Market
    9 min walk
  • Amsterdam (AMS-Schiphol)
    31 min drive

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

Coffee and/or coffee maker

Superior Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio

Premium bedding, in-room safe, laptop workspace, blackout curtains

Studio

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Executive

Coffee and/or coffee maker

Studio Executive

  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for One-Bedroom Apartment

Coffee and/or coffee maker

One-Bedroom Apartment

  • 38 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for One-Bedroom Executive Apartment

Coffee and/or coffee maker

One-Bedroom Executive Apartment

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds OR 2 Twin Beds

View all photos for Classic Room

Coffee and/or coffee maker

Classic Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Room

Monet Garden Hotel Amsterdam

Free WiFi
Air conditioning
Gym
Breakfast available
4.8 out of 5, Exceptional, (1308)
The price is €288
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Monet Garden Hotel Amsterdam

About this property

Citadines Canal Amsterdam

Eco-certified Amsterdam hotel in Amsterdam City Centre with a fitness center
This smoke-free hotel features a fitness center, a bar/lounge, and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, a meeting room, and dry cleaning are onsite. Weekly housekeeping is available.
Citadines Canal Amsterdam offers 93 air-conditioned accommodations with espresso makers and safes. Beds feature premium bedding. 50-inch Smart televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Citadines Canal Amsterdam. During your stay, you're just a quick walk from Heineken Experience. You'll find features like free WiFi in public areas, plus a gym and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym and bike rentals
  • Just a 4-minute walk from Amstelkerk and 7 minutes by foot from Utrechtsestraat
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Citadines Canal Amsterdam, you'll find a fitness center, a vending machine, and multilingual staff. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The eco-certified Citadines Canal Amsterdam also features tour/ticket assistance, coffee/tea in a common area, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Citadines Canal Amsterdam was completed in March 2024.

This 4-star Amsterdam hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7 AM to 10 AM and on weekends from 7:30 AM to 10:30 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Uncovered self parking on site (EUR 50 per day)
  • Limited on-site parking
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Food and drink

  • Continental breakfast available for a fee 7 AM–10 AM on weekdays and 7:30 AM–10:30 AM on weekends: EUR 19 for adults and EUR 9.50 for children
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Bike rentals
  • Bike parking
  • Bike storage
  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 95
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Step-free path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 80
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated entire property – March 2024
  • Reusable cups only
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch smart TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Mini fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 19 for adults and EUR 9.50 for children
  • Uncovered self parking fee: EUR 50 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Amsterdam Arthur Frommer
Mercure Amsterdam Arthur Frommer
Mercure Frommer
Mercure Hotel Amsterdam Arthur
Mercure Hotel Amsterdam Arthur Frommer
Mercure Hotel Frommer
Accor Amsterdam Arthur Frommer
Mercure Amsterdam Arthur Frommer Hotel Amsterdam
Mercure Hotel Amsterdam Centre Canal District
Mercure Hotel Canal District
Mercure Amsterdam Centre Canal District
Mercure Canal District
Citadines Canal Amsterdam Hotel
Citadines Canal Amsterdam Amsterdam
Citadines Canal Amsterdam Hotel Amsterdam
Mercure Hotel Amsterdam Centre Canal District
Mercure City Amsterdam Centre Canal District Hotel

Citadines Canal Amsterdam Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 158 out of 223 reviews" "
Rating 8 - Good. 48 out of 223 reviews" "
Rating 6 - Okay. 8 out of 223 reviews" "
Rating 4 - Poor. 4 out of 223 reviews" "
Rating 2 - Terrible. 5 out of 223 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel really clean and in a quiet area, all the staff we saw were friendly and welcoming, I would stay there again should I ever visit.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ryan

Stayed 3 nights in Aug 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Citadines hotel was very nice, all the staff were very kind and it was nicely decorated, making it cozy and comfortable. I stayed with my family for 4 nights and throughout our stay the staff were giving recommendations on interesting places to visit, and making sure we had everything we needed for a comfortable stay. As well as the staff, the facilities were also very nice, the dining room was cozy and was a quiet place to enjoy a meal. The gym and other facilities seemed very clean.
Stayed 4 nights in Aug 2024

10/10 Excellent

Tinyawee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ths staff were so friendly and helpful.The room was very new and clean. close to Metro Station.I would recommend to my friends to stay here.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sylwia

Stayed 2 nights in Jul 2024

6/10 Okay

Vivian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The AC wasn't working in the middle of the night. The ventilation completely stopped working and the room was hot and felt lack of air. The front desk give me a fan and fixed it the next day. However, it was very difficult to sleep that night. There is also a lot of outside noise early in the morning (before 8 am). Would not recommend if you are a light sleeper and want to sleep in. On the bright side, the coffee/tea and filter water in the lobby was appreciated. Staff are nice too.
Stayed 2 nights in Aug 2024

8/10 Good

Heiko

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice place in a quiet street away from all the hustle but still in walking distance of the canals and with access to the metro. The hotel staff was very friendly and helpful. However, the air conditioning in our room barely worked. It was not a huge problem because the weather was relatively cool, but on a hot day this could be an issue.
Stayed 3 nights in Jul 2024

10/10 Excellent

Michaël

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

8/10 Good

Ekaterina

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Alessandro, Saratoga Springs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place.
Stayed 3 nights in Apr 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. Staff helpful and friendly.
Stayed 2 nights in Jul 2024

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern apartments. The rooms are very well designed - plug sockets near mirrors, plenty of storage. Facilities were excellent. Within walking distance to main attractions and public transport options.
Stayed 3 nights in Jul 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay here! It’s off of a quiet street just off the canals and a super close walk to restaurants and cafes. We were easily able to walk to all the attractions and then able to have a quiet break in the hotel neighborhood! The room is great- we loved having the fridge as we were able to go to the grocery store nearby and get fresh fruit and snacks for breakfast etc.
Stayed 4 nights in Jul 2024

10/10 Excellent

Rohini

Stayed 5 nights in Jul 2024

10/10 Excellent

Carys Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn’t fault anything - great place to stay.
What an amazing find! All areas were immaculate and clean. Staff were always helpful. Complimentary tea and coffee machine in reception and dining area was a really nice touch. Would highly recommend.
Stayed 2 nights in Jul 2024

10/10 Excellent

Yaser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Miranda Beatrix Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful visit and woukd not hesitate to recommend it to anyone.
Stayed 4 nights in Jul 2024

10/10 Excellent

Miranda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a lovely area, perfect for the canals and museums and was clean, had friendly and considerate staff and excellent facilities. Totally recommend it!
Stayed 1 night in Jul 2024

10/10 Excellent

Baber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and very new. Convenient little features in the room that made out very practical.
Stayed 2 nights in Jul 2024

10/10 Excellent

Troy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

8/10 Good

Usman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place. The front desk people were very kind and helpful. My only negative was the bar. The upstairs bar closes early and has a different line up of drinks from the lobby bar. And maybe it’s because I’m just used to New York service speed, but the bartenders were slow and inattentive. Still though, a good spot to stay. And a relatively close walk to many things.
Stayed 2 nights in Jul 2024

10/10 Excellent

Meredith

Stayed 2 nights in Jul 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wouid definitely stay again
Check in took an extra amount of time and lack of communication about the room being ready was the only draw back to this clean and recently renovated hotel. Near so many things— except for the very loud drunken crowds that can pack the downtown plazas. We missed that exactly zero percent. Our room even came with a tiny galley kitchen.
Stayed 3 nights in Jul 2024