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Citadines Canal Amsterdam

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Citadines Canal Amsterdam

Reception
Studio Executive
Lounge
Lobby
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Gym
  • Parking available
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
Noorderstraat 46, Amsterdam, 1017 TV
  • Heineken Experience
    7 min walk
  • Sukhothai Thanee
    1 min walk
  • Vijzelgracht Station
    5 min walk
  • Amsterdam (AMS-Schiphol)
    31 min drive

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

Coffee and/or coffee maker

Superior Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio

Premium bedding, in-room safe, laptop workspace, blackout curtains

Studio

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Executive

Coffee and/or coffee maker

Studio Executive

  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for One-Bedroom Apartment

Coffee and/or coffee maker

One-Bedroom Apartment

  • 38 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for One-Bedroom Executive Apartment

Coffee and/or coffee maker

One-Bedroom Executive Apartment

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds OR 2 Twin Beds

View all photos for Classic Room

Coffee and/or coffee maker

Classic Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Room

Monet Garden Hotel Amsterdam

Free WiFi
Air conditioning
Gym
Breakfast available
4.8 out of 5, Exceptional, (1405)
The price is €188
for 1 room
includes taxes & fees
17 Jan - 18 Jan
Monet Garden Hotel Amsterdam

About this property

Citadines Canal Amsterdam

Eco-certified Amsterdam hotel in Amsterdam City Centre with a fitness center
This smoke-free hotel features a fitness center, a bar/lounge, and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, a meeting room, and dry cleaning are onsite. Weekly housekeeping is available.
Citadines Canal Amsterdam offers 93 air-conditioned accommodations with espresso makers and safes. Beds feature premium bedding. 50-inch Smart televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Citadines Canal Amsterdam. During your stay, you're just a quick walk from Heineken Experience. You'll find features like free WiFi in public areas, plus a gym and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym and bike rentals
  • Just a 4-minute walk from Amstelkerk and 7 minutes by foot from Utrechtsestraat
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Citadines Canal Amsterdam, you'll find a fitness center, a vending machine, and multilingual staff. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The eco-certified Citadines Canal Amsterdam also features tour/ticket assistance, coffee/tea in a common area, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Citadines Canal Amsterdam was completed in March 2024.

This 4-star Amsterdam hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7 AM to 10 AM and on weekends from 7:30 AM to 10:30 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Uncovered self parking on site (EUR 50 per day)
  • Limited on-site parking
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Food and drink

  • Continental breakfast available for a fee 7 AM–10 AM on weekdays and 7:30 AM–10:30 AM on weekends: EUR 19 for adults and EUR 9.50 for children
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Bike rentals
  • Bike parking
  • Bike storage
  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 95
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Step-free path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 80
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated entire property – March 2024
  • Reusable cups only
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch smart TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Mini fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 19 for adults and EUR 9.50 for children
  • Uncovered self parking fee: EUR 50 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Amsterdam Arthur Frommer
Mercure Amsterdam Arthur Frommer
Mercure Frommer
Mercure Hotel Amsterdam Arthur
Mercure Hotel Amsterdam Arthur Frommer
Mercure Hotel Frommer
Accor Amsterdam Arthur Frommer
Mercure Amsterdam Arthur Frommer Hotel Amsterdam
Mercure Hotel Amsterdam Centre Canal District
Mercure Hotel Canal District
Mercure Amsterdam Centre Canal District
Mercure Canal District
Citadines Canal Amsterdam Hotel
Citadines Canal Amsterdam Amsterdam
Citadines Canal Amsterdam Hotel Amsterdam
Mercure Hotel Amsterdam Centre Canal District
Mercure City Amsterdam Centre Canal District Hotel

Citadines Canal Amsterdam Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 174 out of 244 reviews" "
Rating 8 - Good. 52 out of 244 reviews" "
Rating 6 - Okay. 8 out of 244 reviews" "
Rating 4 - Poor. 4 out of 244 reviews" "
Rating 2 - Terrible. 6 out of 244 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Triantafyllia, Dübendorf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will come again :)
Stayed 2 nights in Dec 2024

10/10 Excellent

Sarah

Stayed 3 nights in Sep 2024

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Tiny rooms but well fitted our
Stayed at this hotel years ago when it was called something else. It’s now like an apartment. Rooms Still tiny but well fitted out
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was compact but comfortable and convenient. Loved having the kitchenette
Stayed 4 nights in Sep 2024

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jul 2024

10/10 Excellent

Choi Wai Bridget

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it is centrally located and that kitchen appliances and laundry were readily available. Please consider having the laundry and gym open for 24/7.
Stayed 3 nights in Sep 2024

10/10 Excellent

Nitish

Stayed 3 nights in Sep 2024

10/10 Excellent

Anthony

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
Great hotel for getting in and out of central. Short walk or tram to busy night spots too.
Stayed 4 nights in Sep 2024

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

4/10 Poor

Hui

Liked: Property conditions & facilities
Disliked: Staff & service
The hotel agreed to change my room at noon. But the room was not ready till 4 pm. Nobody seemed to care. One person pushed another but no one helped to solve the problem
Stayed 4 nights in Sep 2024

10/10 Excellent

Fernanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful renovation, efficient staff, great location and fair pricing for such a costly city. Thank you. Would definitely stay there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Great staff .
Stayed 6 nights in Sep 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Dorcas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy walking distance to the main sights. Close to Metro so super easy to get to airport. Staff very friendly and helpful. Room clean and the little kitchenette was a nice touch. Would recommend
Stayed 3 nights in Sep 2024

10/10 Excellent

Carlos A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Maher, Beverly Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Sep 2024

6/10 Okay

Miltos

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in May 2024

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, comfortable bed and bathroom.
Stayed 2 nights in Aug 2024

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel really clean and in a quiet area, all the staff we saw were friendly and welcoming, I would stay there again should I ever visit.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ryan

Stayed 3 nights in Aug 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Citadines hotel was very nice, all the staff were very kind and it was nicely decorated, making it cozy and comfortable. I stayed with my family for 4 nights and throughout our stay the staff were giving recommendations on interesting places to visit, and making sure we had everything we needed for a comfortable stay. As well as the staff, the facilities were also very nice, the dining room was cozy and was a quiet place to enjoy a meal. The gym and other facilities seemed very clean.
Stayed 4 nights in Aug 2024

10/10 Excellent

Tinyawee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ths staff were so friendly and helpful.The room was very new and clean. close to Metro Station.I would recommend to my friends to stay here.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sylwia

Stayed 2 nights in Jul 2024

6/10 Okay

Vivian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The AC wasn't working in the middle of the night. The ventilation completely stopped working and the room was hot and felt lack of air. The front desk give me a fan and fixed it the next day. However, it was very difficult to sleep that night. There is also a lot of outside noise early in the morning (before 8 am). Would not recommend if you are a light sleeper and want to sleep in. On the bright side, the coffee/tea and filter water in the lobby was appreciated. Staff are nice too.
Stayed 2 nights in Aug 2024