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Acostar Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Acostar Hotel

Economy Twin Room
Reception
Front of property
Reception
Deluxe Double Room | Bathroom

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Kerkstraat 45-49, Amsterdam, 1017GB
  • Flower Market
    5 min walk
  • Leidseplein
    5 min walk
  • Melkweg
    6 min walk
  • Amsterdam (AMS-Schiphol)
    37 min drive

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 13 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room (Souterrain)

Twin Room (Souterrain)

Twin Room (Souterrain)

  • 15 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 21 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Economy Twin Room

Economy Twin Room

Economy Twin Room

  • 15 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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The price is €223
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includes taxes & fees
7 Dec - 8 Dec
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About this property

Acostar Hotel

Hotel with a 24-hour front desk, a short walk to Leidseplein
Along with valet parking, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Housekeeping is available on request.
Acostar Hotel offers 30 accommodations with safes and hair dryers. 32-inch LCD televisions come with cable channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Acostar Hotel. During your stay, you're just a quick walk from Leidseplein. Features include free WiFi in public areas, plus dry cleaning service and a roundtrip airport shuttle (surcharge).
  • Free WiFi
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute walk from Flower Market and 5 minutes by foot from Leidseplein
  • Airport shuttle service available for a fee
As a guest of Acostar Hotel, you'll find a vending machine, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. An airport shuttle during limited hours is available for a fee. Acostar Hotel also features concierge services, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This Amsterdam hotel is smoke free.

Languages

Arabic, Chinese (Mandarin), Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (EUR 40.00 per day)
  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 7:30 AM to 9:00 PM

Things to do

  • Bike rentals
  • Bike parking

Family friendly

  • Laundry facilities

Conveniences

  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in stairwells
  • Upper floors accessible by stairs only

More

  • At least 80% of lighting from LEDs
  • Local culture and ecosystem education
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Portable fan

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

More

  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 60.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 percent will be charged
  • A damage deposit of EUR 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 18.50 per person (one-way)
  • Valet parking fee: EUR 40.00 per day
  • Rollaway bed fee: EUR 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • One child 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Acostar Hotel Amsterdam
Acostar Hotel
Acostar Amsterdam
Acostar
Acostar Hotel Hotel
Acostar Hotel Amsterdam
Acostar Hotel Hotel Amsterdam

Acostar Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 78 out of 593 reviews" "
Rating 8 - Good. 191 out of 593 reviews" "
Rating 6 - Okay. 169 out of 593 reviews" "
Rating 4 - Poor. 90 out of 593 reviews" "
Rating 2 - Terrible. 65 out of 593 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Corey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Bad Experience
My husband and I were very disappointed in this hotel. We got to the hotel late due to train issues, got our room and the second we walked in to our room we both started streaming sweat it was so hot. There was no air conditioning and you could clearly hear the noise from the club across the street and it was 11:00 at night when you opened a window to try to cool the room. The room looked NOTHING like the photos, it was much smaller and the bed was not comfortable. After about 5minutes of discussing what to do we left the room and went downstairs and asked for a refund and spent the night at the train station until we could get into another hotel the next morning. Absolutely awful experience and would not recommend in any way. Bottom line the room was not livable and there was zero chance of actually getting any sleep.
Stayed 4 nights in Jul 2024

8/10 Good

Oliver

Stayed 1 night in Jun 2024

8/10 Good

Alessia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staff.
Stayed 5 nights in Jul 2024

8/10 Good

Antony

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay suited our needs perfectly. And was a good walking distant from the attractions we were visiting. The hotel also provided a bike rental service.
Stayed 4 nights in Jun 2024

8/10 Good

nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely staff , hotel room was very clean
Stayed 2 nights in Jun 2024

4/10 Poor

Mitchell T

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
Not good for the price.
Mis-advertised an airport shuttle, did not respond to 3 seperate email enquires about a shuttle. 5 stories tall and no lift. Very low ceiling on top floor, which at 6'1" led to a pretty hard hit on the head. Bathroom sink was clogged and leaked. No air-conditioning. Hilton prices and less than super 8 quality. Good location though.. The bars next door and across the street are amazing.
Stayed 3 nights in Jun 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

2/10 Terrible

Robert

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
i would like a refund for the bed bugs and bites all over my body and this was not acceptable. i am unhappy with the stay
Stayed 1 night in Apr 2024

6/10 Okay

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024

8/10 Good

Richard

Travelled with group
Liked: Staff & service
Stayed 3 nights in Feb 2024

8/10 Good

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Good location, 25 minute walk from central station. Lots of food and shop options near by. Room was comfy and clean however it did have some mould that needs to be addressed.
Stayed 4 nights in Oct 2023

4/10 Poor

Liane

Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not like advertised
The room was smaller that the one i have reserved and paper walls, you could hear every little thing from the next room. The road in front of the hotel was under work so you hear every noise. We leave the hotel right after even knowing i won't have a refund for my two nights.
Stayed 2 nights in Oct 2023

2/10 Terrible

Mohammed

Travelled with family
Disliked: Amenities, property conditions & facilities
This is one of the worst properties that I ever stayed in You think you in jail Room is too small Tv not working Towels dirty Noise till 5am from next door neighbors
Stayed 1 night in Sep 2023

4/10 Poor

Ryan

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our stay in Amsterdam only lasted three nights but it was a memorable experience for bad reasons. During our stay, the temperature in Amsterdam was consistently 30° at a high, our room was at the 4th floor with no air conditioning and facing the afternoon sun. Our room became an oven in the night time that we had no choice but to stay in. If not for a hard-working fan in the corner of the room we couldn't have stayed there without risking heat stroke. On top of that, there was no elevator which is mentioned no where on their Expedia page. We paid about $600nzd (~€300) for a twin room which was more cramped than a shoebox, and not at all what we expected from the photos on Expedia. The staff were lovely and helpful, and the location was very good. But if you're coming to Amsterdam in the summer or the early autumn stay away, it's dangerously hot.
Stayed 3 nights in Sep 2023

10/10 Excellent

Reuben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very solid hotel. Front desk staff is extremely helpful. Cleaning staff likes to clean every day. It's an old building, it makes sense. Wifi is good. Bring your own towel. Bring Flip Flops. The location is excellent. Food everywhere. Tram. Museums. Sheets are worn but clean.

2/10 Terrible

Eddy

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Bed was filthy full of hair and stains , toilette bowl brush had feceses , outright disgusting place never recommend to my worst enemy

6/10 Okay

Suliman

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Stay there after knowing the facts !
Hotel location is ok where it is close to shops and restaurants. However, the hotel is not having an elevator which very bad when you are given a room in the third floor, so imagine dragging your luggage all the way up. Also, in the details written in hotels it is mentioned that they are having safes available in the room, which is not true at all. If your visit is in Summer, stay away as there is no air conditioning and windows are not designed in a good way to provide proper ventilation.
Stayed 2 nights in Jul 2023

10/10 Excellent

nicholas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean nice staff and not far from the main town
Stayed 2 nights in Jun 2023

8/10 Good

Jon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Cheap and cheerful
Stayed 3 nights in Apr 2023

4/10 Poor

Casey

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It was a great location however room was absolutely tiny and looked nothing like the pictures. Also extremely noisy and certain staff weren’t at all friendly
Stayed 3 nights in Apr 2023

8/10 Good

Chi Yuen

Liked: Staff & service
The hotel is centrally located and near to tram stops, though the convenience implies that sometimes you may have to bear the nosie outside. There is no lift in the hotel, so the climb may be a bit tough if your room is on the top floor. Free coffee at the reception in the morning is a bonus. In the room, the furnishings are basic and a bit old-fashioned but usable. The black certains cannot be fully closed and light leaks in. The shower area in the bathroom is spacious and the water pressure is excellent, but it would be nicer if there is a door to prevent the water from splashing out. I did encounter a couple of issues in my room, and the staff have eventually fixed them for me.

2/10 Terrible

Robert

Disliked: Cleanliness, amenities, property conditions & facilities
Centrally located but very noisy and cold. Old furnishings and terrible beds, towels and cheap toiletries, There was an empty box of pringles left in the room by the window by previous guests that hadn’t been cleared. Building work on the corner started before 8 and it was very noisy so don’t plan on having a lie in! The black curtains are also inadequate and let in a lot of light
Stayed 2 nights in Apr 2023