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Sheraton Xian Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Xian Hotel

Exterior
Indoor pool, open 6 AM to 11 PM, pool loungers
48-inch TV with satellite channels, iPod dock
Club Suite, 1 King Bed
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Air conditioning
  • Breakfast available

Explore the area

Map
No. 262 Feng Hao East Road, Xi'an, Shaanxi, 710077
  • Northwest University
    4 min drive
  • 小杨烤肉
    15 min walk
  • Xi'an West Railway Station
    13 min drive
  • Xi'an (XIY-Xianyang Intl.)
    38 min drive

Room options

View all photos for Premier Room, 1 King Bed

1 bedroom, premium bedding, down duvets, minibar

Premier Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Suite, 1 Bedroom

1 bedroom, premium bedding, down duvets, minibar

Club Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

1 bedroom, premium bedding, down duvets, minibar

Executive Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds

1 bedroom, premium bedding, down duvets, minibar

Premier Room, 2 Single Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

1 bedroom, premium bedding, down duvets, minibar

Deluxe Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed

Club Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed

Club Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Club Room, 2 Single Beds

Club Room, 2 Single Beds

  • Sleeps 3
  • 2 Twin Beds

Similar properties

Living room

Sheraton Xi'an North City Hotel

Pool
Spa
Kids pool
Parking included
4.5 out of 5, Wonderful, (255)
The price is €61
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Sheraton Xi'an North City Hotel

About this property

Sheraton Xian Hotel

Luxury Xi'an hotel in Lianhu with 3 restaurants
3 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Sheraton Xian Hotel offers 365 air-conditioned accommodations with iPod docking stations and minibars. These individually decorated accommodations have separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. Satellite television is provided. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Microwaves, refrigerators, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Shine Spa for Sheraton has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
During your stay at Sheraton Xian Hotel, you'll be within walking distance of Sculptures of Silk Road. Features include free WiFi in public areas and free self parking, plus 3 restaurants.
  • Free WiFi and wired Internet
  • Free self parking
  • For dining with garden views, stop by Gate West Restaurant, one of the property's 3 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Treat yourself to facials, detox wraps, or body wraps at Shine Spa for Sheraton
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Just a 4-minute drive from Northwest University and a few minutes from Great Mosque of Xi'an
  • Airport, train station pick-up, and train station drop-off shuttle service available for a fee
Sheraton Xian Hotel offers its guests a full-service spa, an indoor pool, and a spa tub. There are 3 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this hotel measures 12917 square feet (1200 square meters) and includes a conference center. A 24-hour fitness center, a sauna, and a rooftop terrace are also featured at the luxury Sheraton Xian Hotel. An airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Xi'an hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
Gate West Restaurant - This buffet restaurant overlooks the garden.
Tang Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Marco Polo Lounge - This lobby lounge specializes in local and international cuisine and serves light fare only. Happy hour is offered. Open daily.
Bistro - This restaurant serves lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, German, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Return train station shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: CNY 165 per person
  • 3 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Gate West Restaurant
  • Tang Chinese Restaurant
  • Marco Polo Lounge
  • Bistro

Things to do

  • 24-hour fitness centre
  • Fitness classes
  • Designer shops
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • A hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave (on request)
  • Fridge (on request)
  • Rollaway/extra beds (surcharge)
  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (12917 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Rooftop terrace
  • Vegetable garden

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Low-height worktop and sink
  • Low-height plug sockets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • 48-inch TV
  • iPod dock
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Free bottled water
  • Microwave (on request)
  • Minibar
  • Fridge (on request)

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers
  • Individually decorated
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Washing machine
  • Water-efficient showers only

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 368.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 800 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 165 per person
  • Airport shuttle fee: CNY 400 per vehicle (one way)
  • Rollaway bed fee: CNY 368.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Sheraton Xian Hotel offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6 AM to 11 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Sheraton Hotel Xian
Sheraton Xian
Sheraton Xian Hotel
Xian Sheraton
Xian Sheraton Hotel
Sheraton Xi'An Hotel China/Shaanxi
Xi An Sheraton
Sheraton Xian Hotel Hotel
Sheraton Xian Hotel Xi'an
Sheraton Xian Hotel Hotel Xi'an

Sheraton Xian Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 38 out of 105 reviews" "
Rating 8 - Good. 46 out of 105 reviews" "
Rating 6 - Okay. 14 out of 105 reviews" "
Rating 4 - Poor. 4 out of 105 reviews" "
Rating 2 - Terrible. 3 out of 105 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

BRIAN T, Hilo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It supposed to be a nonsmoking hotel but somebody smokes in the room and the smoke comes to my room.
Stayed 7 nights in Jun 2024

10/10 Excellent

Jennie

Stayed 3 nights in Jun 2024

10/10 Excellent

Maximiano, McAllen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and awesome buffet
Stayed 2 nights in Apr 2024

10/10 Excellent

Poh Kean

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Peijun

Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel,top services, great location. Friendly and obliging staff, will be back
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great 5 star hotel, top service, daily room services, only issue I have is the wifi does not working well in the day time
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 2 nights in Oct 2019

8/10 Good

Jussi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value but nothing supricing
I spent 4 nights on a business trip in this hotel, it was basic global chain resort with clean and nice rooms. The buffet breakfast and dinner opportunities in house brought ease since Xian is not that touristy place so other dinner options where not that close
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is good in this hotel, only one thing not 100% perfect is the location, it is a lille bit far from city center.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great services. Hotel is little outdated. Especially at the fitness center.
Stayed 3 nights in May 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing but great service!
great hotel experience. Very comfortable stay!
Stayed 5 nights in Apr 2019

8/10 Good

Chandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Arian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Everything was great except I couldn’t get the Wi-Fi to work.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very friendly, Jerry Gao n Jennifer at biz lounge. My suite was spacious and clean. The bed was very comfortably bathroom spacious n bright. I will certainly come back. Wish they were more seafood at the buffet. Overall very happy, clean, smells great n lovely friendly people.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
One of my reasons for choosing the hotel was that it had a pool. I was disappointed when I arrived to find out that the pool was under maintenance for the duration of my stay. It would have been helpful to know before =hand that this was the case.
Stayed 6 nights in Nov 2018

8/10 Good

Lokadjaja

Actually it's nice hotel, good services, good & quite complete breakfast, nice interior of the room 7 comfort bed, very clean, good pool but not for the location
Stayed 3 nights in Nov 2018

8/10 Good

carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Short, Positive Review
Our stay was outstanding, in general, and regarding the hotel, OK. The issue with the hotel is it’s location, obviously something that can’t be remedied. Maybe as a business traveler this isn’t an issue, but as a tourist, the remote location is a negative. Otherwise, the ambiance and services at the hotel were very good and the price was great.
Stayed 3 nights in Oct 2018

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Clean Comfortable and Convenient
Im a regular at the sheraton. It's comfortable clean and convenient. Getting a taxi from there is a bit slow but that because of chimese taxis, not the hotel. Very good breakfast and very helpfull staff
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent facilities with nice lobby, good restaurant and good rooms .
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in good location. Had a little difficulty with the restaurant service (took a long time for one order)
Stayed 1 night in Apr 2018

8/10 Good

Chris, Geelong, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value Sheraton in Xi'an
Quite pleasant overnight stay. Check-in took fair time. Breakfast not up to normal Sheraton standard - limited array of western food.
Stayed 1 night in Oct 2017

8/10 Good

Jamie, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very good even though it's old.
Staffs are very helpful and acting quickly when we encountered room issues.
Stayed 3 nights in Jun 2017