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Sanctuary Hotel New York

4.5 star property

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Photo gallery for Sanctuary Hotel New York

Frette Italian sheets, premium bedding, down duvets, pillow-top beds
Reception
Suite, 1 King Bed
Terrace/patio
3 bars/lounges

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Pet-friendly
  • Free WiFi

Explore the area

Map
132 West 47th Street, New York, NY, 10036
  • Times Square
    ‪2 min walk‬
  • Broadway
    ‪2 min walk‬
  • Rockefeller Center
    ‪4 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪63 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Delux)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed (Delux)

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Queen Room

Superior Queen Room

Superior Queen Room

  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Queen Room, 1 Queen Bed

Deluxe Queen Room, 1 Queen Bed

Deluxe Queen Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Cozy Queen

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Cozy Queen

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Reception

45 Times Square Hotel

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
4.3 out of 5, Excellent, (1595)
The price is €326
for 1 room
includes taxes & fees
29 Mar - 30 Mar
45 Times Square Hotel

About this property

Sanctuary Hotel New York

Luxury hotel with bars and a fitness center
Along with a restaurant, this smoke-free hotel has 3 bars/lounges and a fitness center. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and a business center.
Sanctuary Hotel New York offers 115 accommodations with iPod docking stations and minibars. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 36-inch LED televisions come with premium cable channels, first-run movies, and video-game consoles. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Sanctuary Hotel New York. During your stay, you're just a quick walk from Times Square. You'll find features like free WiFi in public areas, plus 3 bars and a restaurant.
  • Free WiFi
  • Enjoy American cuisine while dining at Haven Rooftop Restaurant
  • Self parking and RV/bus/truck parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the clean accommodations
  • Steps from Times Square and Broadway
  • Local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can unwind with a drink at one of the 3 bars/lounges. Business amenities include a business center, meeting rooms, and limo/town car service.

WiFi is free in public spaces. A fitness center, a library, and multilingual staff are also featured at the luxury Sanctuary Hotel New York. For a fee, parking is available.

This 4.5-star New York hotel is smoke free.

Haven Rooftop Restaurant - This restaurant specializes in American cuisine and serves brunch, lunch, and dinner.
Chemestry Room - This restaurant specializes in sushi and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Sushi Lab Rooftop - This sushi bar specializes in sushi and serves lunch and dinner. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Hindi, Italian, Portuguese, Russian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 55 per day)
  • Area shuttle (surcharge)
  • Limo/town car service
  • Secured, covered parking on site (USD 55 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Onsite parking includes off-street options

Food and drink

  • 3 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chemestry Room
  • Haven Rooftop Restaurant
  • Sushi Lab Rooftop

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 36-inch LED TV with premium cable channels
  • First-run films
  • IPod dock
  • Pay films
  • Video game console

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 180 per pet, per stay, plus a deposit of USD 250 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 10 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 34.42 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Breakfast
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 55.00 per day
  • Nearby parking fee: USD 55 per day (984 ft away)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 180 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Children under 18 years old are not allowed in the offsite pool.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel New York Sanctuary
Hotel Sanctuary
Hotel Sanctuary New York
New York Hotel Sanctuary
New York Sanctuary
New York Sanctuary Hotel
Sanctuary Hotel
Sanctuary Hotel New York
Sanctuary New York
Sanctuary New York Hotel
Sanctuary Hotel New York Hotel
Sanctuary Hotel New York New York
Sanctuary Hotel New York Hotel New York

Sanctuary Hotel New York Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 563 out of 1003 reviews
Rating 8 - Good. 254 out of 1003 reviews
Rating 6 - Okay. 103 out of 1003 reviews
Rating 4 - Poor. 56 out of 1003 reviews
Rating 2 - Terrible. 27 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Vivien

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great checkin, got our room upgraded for free!
Stayed 1 night in Dec 2024

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff and experience. Loved the continental breakfast as well.
Stayed 4 nights in Dec 2024

10/10 Excellent

Anthony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, all staff was friendly and very helpful! restaurants have great food and decent price.
Stayed 1 night in Dec 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Jasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely love the property. The staff was beyond superb. They took that extra little step to make it extremely memorable for me and my daughter every single person that worked there the doorman the front desk the workers at breakfast the Bellman they really made you feel like family I will recommend the sanctuary to everybody that I know, and we will definitely be going back in the future That will be our hotel when we go to Manhattan thank you to everyone that made it special. Jimmy ,Spencer , Vinchette,Johnathan and Dustin(forgive me to the others that I didn’t get their names, but you are all WONDERFUL!!!!! and knowing that it was my daughter‘s birthday and for you guys to put a beautiful slice of pie for her in the room was just the icing on the cake thank you thank you thank you!!!!A
Stayed 3 nights in Dec 2024

4/10 Poor

Nina

Business traveller
Disliked: Staff & service, property conditions & facilities
Expensive, rooms were very small and dark. Windows faced brick wall. Bathrooms weird with curtains . Halls dark.
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Great
Stayed 1 night in Dec 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful and the location was excellent
Stayed 2 nights in Dec 2024

10/10 Excellent

Susan

Stayed 4 nights in Dec 2024

4/10 Poor

Areeg

Disliked: Cleanliness
Stayed 2 nights in Dec 2024

6/10 Okay

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and perfectly located for walking to all the favorite destinations - amazing staff!
Stayed 3 nights in Nov 2024

10/10 Excellent

Alberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great the location was amazing and the staff were very friendly and helpful.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel in a great location. Will suggest to everyone.
Stayed 1 night in Dec 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

8/10 Good

Giorgio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel. Price is appropriate for the area.
Stayed 2 nights in Nov 2024

8/10 Good

kuimeuy

Travelled with family
Liked: Cleanliness, staff & service
Guests talking in the hallway is very noisy from the inside. You can hear everything from the Conversation. And rhe other doors closing is very noisy as well. Other than that it is a great hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Eva Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
It was a great stay. Very accommodating to our specific needs.
Stayed 1 night in Nov 2024

4/10 Poor

Jude

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is well located but needs to be refurbished. Not well maintained. Not as clean as one would expect for the price.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeffrey

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I like how effective that the staff was. Very nice staff. I like the opening of the door and carrying our bags for us. I didn’t like how small the room was. I also didn’t like how they had literally no extra amenities. It was just a small room and continental breakfast. There was no hot breakfast whatsoever. It was good maybe average definitely not excellent. The area was quite safe and convenient though. A decent walk to anywhere around New York or to the subway. Not worth $500 a night at all. Why would I pay $500 a night when they don’t give me extra amenities at all and I have to pay for the stuff that is in the fridge? Staying at the Moxy or Margaritaville next time.
Stayed 2 nights in Nov 2024

2/10 Terrible

Earl

Liked: Cleanliness, staff & service
This property was clean, and the staff was polite and professional. However the rooms were much smaller than advertised and although clean not well maintained, The room the that I had had an air conditioner that did not work on an 80 degree so staff tried to repair the unit and had us wait for hours only to tell us that the unit could not be fixed, We were moved to another room at 3:45 am and the fire alarm was going off further interrupting our sleep we were told someone would return to stop the alarm but they never did. I deserve a refund because I did not sleep at all.
Stayed 1 night in Nov 2024

8/10 Good

jeremy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean property they is centrally located. Nice staff.
Stayed 2 nights in Nov 2024

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Of course, Times Square is a busy, active area. And the Sanctuary Hotel does its best to provide a refuge from the hustle and bustle. The rooms are small. The updated styling helps to mask the aged architecture. And the staff does a great job of filtering visitors and of recognizing guests.
Stayed 6 nights in Nov 2024