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Sanctuary Hotel New York

4.5 star property

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Photo gallery for Sanctuary Hotel New York

Frette Italian sheets, premium bedding, down duvets, pillow-top beds
Suite, 1 King Bed
Reception
Terrace/patio
3 bars/lounges

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Pet-friendly
  • Free WiFi

Explore the area

Map
132 West 47th Street, New York, NY, 10036
  • Times Square
    ‪2 min walk‬
  • Broadway
    ‪2 min walk‬
  • Rockefeller Center
    ‪4 min walk‬
  • New York, NY (JRB-Downtown Manhattan Heliport)
    ‪27 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Delux)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed (Delux)

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Queen Room

Superior Queen Room

Superior Queen Room

  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Queen Room, 1 Queen Bed

Deluxe Queen Room, 1 Queen Bed

Deluxe Queen Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Cozy Queen

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Cozy Queen

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Room

45 Times Square Hotel

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
4.3 out of 5, Excellent, (1506)
The price is €232
for 1 room
includes taxes & fees
2 Mar - 3 Mar
45 Times Square Hotel

About this property

Sanctuary Hotel New York

Luxury New York hotel in Manhattan with bars
Along with a restaurant, this smoke-free hotel has 3 bars/lounges and a fitness center. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and a business center.
Sanctuary Hotel New York offers 115 accommodations with iPod docking stations and minibars. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 36-inch LED televisions come with premium cable channels, first-run movies, and video-game consoles. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Sanctuary Hotel New York. During your stay, you're just a quick walk from Times Square. You'll find features like free WiFi in public areas, plus 3 bars and a restaurant.
  • Free WiFi
  • Enjoy American cuisine while dining at Haven Rooftop Restaurant
  • Self parking and RV/bus/truck parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the clean accommodations
  • Steps from Times Square and Broadway
  • Local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can unwind with a drink at one of the 3 bars/lounges. Business amenities include a business center, meeting rooms, and limo/town car service.

WiFi is free in public spaces. A fitness center, a library, and multilingual staff are also featured at the luxury Sanctuary Hotel New York. For a fee, parking is available.

This 4.5-star New York hotel is smoke free.

Haven Rooftop Restaurant - This restaurant specializes in American cuisine and serves brunch, lunch, and dinner.
Chemestry Room - This restaurant specializes in sushi and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Sushi Lab Rooftop - This sushi bar specializes in sushi and serves lunch and dinner. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Hindi, Italian, Portuguese, Russian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (USD 55.00 per day)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • On-site parking includes off-street options
  • Off-site parking within 984 ft (USD 55 per day)
  • Local area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • 1 restaurant
  • 3 bars/lounges
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Haven Rooftop Restaurant
  • Chemestry Room
  • Sushi Lab Rooftop

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 36-inch LED TV
  • TV channels
  • First-run films
  • iPod dock
  • Films for purchase
  • Premium channels
  • Video game console

Food and drink

  • Minibar
  • Fridge

More

  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 180 per pet, per stay, plus a deposit of USD 250 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 10 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 34.42 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Breakfast
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 55.00 per day
  • Nearby parking fee: USD 55 per day (984 ft away)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 180 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Children under 18 years old are not allowed in the offsite pool.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel New York Sanctuary
Hotel Sanctuary
Hotel Sanctuary New York
New York Hotel Sanctuary
New York Sanctuary
New York Sanctuary Hotel
Sanctuary Hotel
Sanctuary Hotel New York
Sanctuary New York
Sanctuary New York Hotel
Sanctuary Hotel New York Hotel
Sanctuary Hotel New York New York
Sanctuary Hotel New York Hotel New York

Sanctuary Hotel New York Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 558 out of 1005 reviews
Rating 8 - Good. 258 out of 1005 reviews
Rating 6 - Okay. 107 out of 1005 reviews
Rating 4 - Poor. 55 out of 1005 reviews
Rating 2 - Terrible. 27 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Mercedes

Stayed 1 night in Nov 2024

10/10 Excellent

Connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and cleanliness. Nice casual breakfast included. Great options for onsite dining/drinks.
Stayed 3 nights in Nov 2024

10/10 Excellent

Emma

Stayed 4 nights in Oct 2024

8/10 Good

Rashawndra D

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and staff were great. However, for $30 plus the breakfast was lacking. It caters it a more European style breakfast. I required something more substantial to start my day.
Stayed 2 nights in Nov 2024

8/10 Good

Alejandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Continental breakfast could have more variety and fresh products
Stayed 3 nights in Nov 2024

10/10 Excellent

Shelley

Stayed 1 night in Oct 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed three nights and was more than pleased. Close to shows, museum exhibits, shopping and dining. Had an early dinner at the rooftop and enjoyed the food, amazing atmosphere and excellent service. Room was fairly quiet given the location, cleverly designed to maximize the space, comfortable bed and very clean. Received excellent service by all hotel staff and they kept my bag for an extra hour before heading to the airport. Great experience! I’ll stay there again.
Stayed 3 nights in Oct 2024

10/10 Excellent

SHABANA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and good loctaion
Stayed 3 nights in Oct 2024

10/10 Excellent

SHABANA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and nice location
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Very overrated.
Bedroom has no window, so it feels like you're in a small box. Staff were rude and unhelpful. No one to help with luggage or opening of heavy front door. Gym is tiny, and really only can be used by one person at a time. Adjustable dumbbells were broken, and barely any equipment or machines.
Stayed 1 night in Oct 2024

6/10 Okay

tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Service and hospitality was great - a bit slow and unconscious of the lines of guest but once greeted, the service was great. Breakfast was slim pickings and the rooms were really small especially given the price per room.
Stayed 1 night in Oct 2024

8/10 Good

Jeremy, Kahnawake

Liked: Cleanliness
Good for one night to sleep, the room was about the size of my walk in closet. Tiny!
Stayed 1 night in Oct 2024

8/10 Good

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located property; tiny rooms.
Stayed 2 nights in Oct 2024

10/10 Excellent

Keven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I booked a room for 1 night for our 15th wedding anniversary. The experience was a pleasure from start to finish. Linz and Eddie at the front desk were especially helpful. I couldn't recommend more. It's also quite reasonably priced compared to other hotels in the area.
Stayed 1 night in Oct 2024

10/10 Excellent

ILCHA

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location.
Stayed 5 nights in Oct 2024

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and worth going appreciate bday cake slice
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would be great if it was cheaper.
It was fine. Continental breakfast was as you would expect, rooms were cozy but very noisy. Not just because of the city, the hotel itself is noisy. There is no coffee in the room but they do have it in the lobby.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sanctuary lived up to its name. Just 1 block away from the hustle and bustle of Time Square. As soon as you walk through those double doors you enter peace and tranquility. It’s 1 block away from the a metro stop as well. Beautiful rooftop restaurant in the Haven. Try the Penne ala Vodka. Excellent.
Stayed 3 nights in Oct 2024

8/10 Good

Ralph D.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
SUPER small room but nice. Great location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer, Chandler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was inviting and helpful. Room was clean, large, and very cute! Close to everything!!
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Quiet Hotel with a Decorator’s Touch
We stayed in an absolutely beautiful room: great bed with fluffy bedding, very striking bathroom with a super dark-tiled floors and shower. Everything about the hotel was exactly as the name suggests - a Sanctuary in the middle of Manhattan Island! We loved the Sanctuary Hotel in all ways!
Stayed 3 nights in Sep 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Name Fits!
This is a hidden gem of the theatre district! I have rarely stayed where I felt welcomed like I did at Sanctuary. The name is fitting! All the charm of a smaller hotel with all the perks of a larger hotel!
Stayed 2 nights in Oct 2024

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A couple in their late 80s
All in all excellent. The only drawback was bed was too low for an elderly couple like we are.
Stayed 1 night in Sep 2024

10/10 Excellent

Latricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property’s decor was spot on.
Stayed 2 nights in Sep 2024

10/10 Excellent

Eszter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024