Occidental Roca Negra – Adults Only - Reviews, Photos & Rates

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VIP Access

Choose dates to view prices

Dates

December 2024

January 2025

Outdoor pool, pool umbrellas, pool loungers

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar

Pool

Parking available

24/7 front desk

Gym

All-inclusive

Explore the area

Avenida Alfredo Kraus 42, Urbanización El Turman, Agaete, Gran Canaria, 35480

Agaete Natural Pools
7 min walk
Playa La Caleta
10 min walk
Las Palmas Beaches
15 min walk
Las Palmas (LPA-Gran Canaria)
47 min drive

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Double Room, Terrace, Pool View

43 sq m
Sleeps 3
2 Twin Beds

Double Room, Ocean View

43 sq m
Ocean view
Sleeps 3
2 Twin Beds

Double Room

43 sq m
Sleeps 3
2 Twin Beds

Junior Suite

57 sq m
Sleeps 3
2 Twin Beds and 1 Twin Sofa Bed

Similar properties

Pool

Hot tub

Breakfast included

Parking included

for 1 night

includes taxes & fees

7 Dec - 8 Dec

About this property

Occidental Roca Negra – Adults Only

Adults-only hotel with 2 restaurants and a full-service spa

Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.

Occidental Roca Negra – Adults Only offers 140 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

During your stay at Occidental Roca Negra – Adults Only, you're just a quick walk from Agaete Natural Pools. Free WiFi in public areas, 2 restaurants, and a full-service spa are available.

Free WiFi
Drinking and dining options include 2 restaurants, a poolside bar, and a bar/lounge
Self parking available for a fee
Take a swim in the outdoor pool
Treat yourself to massages, body wraps, or body treatments at the spa
Amenities include free lobby newspapers, a front-desk safe, and a business center
Onsite recreation includes a gym, a sauna, and bike rentals
Within a 15-minute walk of Agaete Natural Pools and Playa La Caleta

Some rates at Occidental Roca Negra – Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Occidental Roca Negra – Adults Only offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

You'll find a business center on site. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Occidental Roca Negra – Adults Only. For a fee, parking is available. A complete renovation of Occidental Roca Negra – Adults Only was completed in January 2019.

This 4-star Agaete hotel is smoke free.

El Juncal - Onsite buffet restaurant.

RockTop Agaete - This restaurant overlooks the ocean and specializes in international cuisine. Open daily.

Poolbar - Onsite bar. Open daily.

All-inclusive details

All-inclusive room rates at Occidental Roca Negra – Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking on site (EUR 10 per night)
Wheelchair-accessible parking available

Food and drink

2 restaurants
1 poolside bar and 1 bar

Restaurants on site

El Juncal
RockTop Agaete
Poolbar

Things to do

Bike rentals
Fitness centre
Full-service spa
Outdoor pool
Sauna

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Business services

Business centre

Outdoors

Garden
Pool sunloungers
Pool umbrellas
Terrace

Spa

3 treatment rooms
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Massages
Massage/treatment rooms
Sauna
Spa open daily
Steam room
Turkish bath/hammam

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Lift door width (centimetres): 80
Handrails in stairwells
Stairwell handrail height (centimetres): 103
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (centimetres): 84
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)

Renovated entire property – January 2019
Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets

Bathroom

Hairdryer
Private bathroom
Rainfall showerhead
Shower
Towels

Entertainment

32-inch LCD TV
Satellite channels

Food and drink

Electric kettle
Minibar

Access via exterior corridors
Desk
Desk chair
Iron/ironing board (on request)
Local maps
Phone
Safe
Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Self parking fee: EUR 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property uses solar energy

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
This is an adults-only property and guests under 16 years old aren't allowed.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Occidental Roca Negra

Hotel Spa Cordial Roca Negra

Occidental Roca Negra – Agaete

Occidental Roca Negra – Adults Only Hotel

Occidental Roca Negra – Adults Only Agaete

Occidental Roca Negra – Adults Only Hotel Agaete

Occidental Roca Negra – Adults Only Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

DIANA, Mason

Travelled with partner

19 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Soooo relaxing with views of the mountains and ocean that are indescribable…..a paradise!!

Stayed 5 nights in Jun 2024

8/10 Good

ellen

12 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Interesting place- lots to like, but not the "Zen Spa" experience expected. Still very enjoyable. The drive from LPA was pretty easy for a US driver - I wouldn't shy away from renting a car - it was a straight and easy ride. I parked on the street, no issue there. Room was super clean, lovely view, comfortable, Netflix on TV. No wash cloths. Shower was nice, great shampoos and plentiful amenities. There were 2 bottle of water in the mini-fridge but they were not replenished, a little stingy considering the style of hotel. The facility really was very nice. Pools and outdoor furnishings clean, lovely and plentiful. 2 issues slight down side; the pools close early - around 7pm. And most of the time it was very, very loud. I understand that this may be a cultural difference - and certainly this is not a criticism. People were wonderful; friendly, warm, and enjoying themselves. But not a traditional spa-like atmosphere, so just be aware if this will color your visit. People having a good time is a good thing - yes! In the spa there were signs for "silencio". This lasted for about 5 minutes into my visit, after which people were yelling to each other in constant conversation over the whirlpool jets as I chuckled to myself in the "zen pool". No silencio. But great water jets in the whirlpool. The walk to the natural ocean pool is very very steep, long, was cold in May. But beautiful! But not for elderly or frail. Check your bill leaving, 2 dinners charged by mistake to my room.

Stayed 3 nights in May 2024

10/10 Excellent

darwin

Travelled with group

15 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Liked the views from the top, and the pools nearby

Stayed 9 nights in Feb 2024

8/10 Good

Verified traveller

5 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel was beautiful but because the property was a bit far from restaurants etc., I felt they took advantage of their customers by charging outrageous prices for beverages and while there was plenty of food, the quality was never better than average. It was very much like being on a cruise ship quite honestly. Great views though.

Stayed 3 nights in Jan 2024

6/10 Okay

P K

14 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Moderate stay

It was ok, not as I had hoped for, it’s far from the airport and really expensive cab fairs. Nothing to do and charges to use sauna and not much food for vegetation’s.

Stayed 2 nights in Jan 2024

10/10 Excellent

sophie

Travelled with partner

12 Dec 2023

Liked: Amenities

Absolutely amazing hotel! Would recommend to anyone.

Stayed 5 nights in Dec 2023

10/10 Excellent

Verified traveller

2 Dec 2023

Liked: Cleanliness, property conditions & facilities, room comfort

Great relaxing spot

Overall excellent hotel. Extremely scenic spot and very peaceful I slept with the sound of waves. Not walkable to many shops but great for a relaxing break. They only give you water and amenities the first day. Few British tourists most German and peaceful.

Stayed 3 nights in Nov 2023

6/10 Okay

Kendrick

Travelled with partner

27 Nov 2023

Liked: Cleanliness, staff & service, property conditions & facilities

The food quality and service in the restaurant was poor. we would not recommend the food

Stayed 9 nights in Nov 2023

2/10 Terrible

Verified traveller

15 Nov 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

17 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with wonderful service and a beautiful view. The staff was very kind, hard working, and helpful. The price for half board was definitely worth the price and I highly recommend it. The same can be said about the hot stone massage at the hotel spa. We were very happy with our stay here, and in fact spent most of our time on the island at the hotel.

Stayed 6 nights in Jun 2023

8/10 Good

Horacio

7 Jul 2023

Stayed 1 night in Jul 2023

10/10 Excellent

Quang

20 May 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful quiet hotel.

Wonderful hotel. Beautiful quiet, relaxing location. Spacious comfortable room. Great sea view from our room. Breakfast is good with hundreds of choices. Highly recommended if you want to relax and stay away from crazy crowd

Stayed 4 nights in Apr 2023

6/10 Okay

Kate

Travelled with partner

9 May 2023

Fabulous location on the coast with lovely views. Easy walk down to the port and to the sea pools. Breakfast - lots of choice including lots of lovely fresh fruits etc. Dinner - a weird selection of things - perhaps themed nights would be better to prevent the general mish mash. Lovely big pool, lots of sun loungers but very few (approx 10!!) parasols. Some very negative points however No drawers at all in the bedroom so it got very cluttered. (Very strange in a good sized bedroom - masses of room for drawers) Two separate beds with no zip link facility so big gap. Dreadful smell of damp and the air conditioning was not working. Engineer said all over the hotel was an issue. The damp was really bad - I partially cured it by putting laundry detergent down the drain and pouring boiling water down. Bedroom was not well cleaned - lots of grime generally. The strangest thing was that above the bed there was a huge rectangle of glowing light when we put the lights out.. so irritating as it made the room light. Also because of no air con we had sliding balcony door open and there was lots of light pollution from lights outside. Getting a bath towel - the most ridiculous procedure.. have to pay ten euros cash, go and get a voucher then go and get a towel from reception... what a performance. No live music as promised on rooftop terrace (which is lovely) Waitresses were lovely but other staff surly and did not seem well trained. Restaurant is like underground car park

Stayed 7 nights in May 2023

10/10 Excellent

Verified traveller

23 Apr 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The place to stay in Agaete

Fantastic breakfast to start the day, great setting, quiet at night, breathtaking landscape.

Stayed 4 nights in Apr 2023

10/10 Excellent

Don

8 Apr 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

We enjoyed our stay at this hotel. The reception staff, particularly Alfredo and Edwardo (I may their names wrong) helped us when I accidently booked your two day stay for one person, when it should have been two people. Quite frankly they could have ripped us off to make the change but they did not do that. Instead they waived a penalty and provided us with a comparable price that we previously had, adjusted up for the extra meals. The location is terrific, we enjoyed the entertainment, grounds, pool and especially the walk across the sand doons to the beautiful beach.

Stayed 4 nights in Mar 2023

10/10 Excellent

Peter

Travelled with partner

5 Apr 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel in a blustery but pretty part of the island, we would definitely recommend

Stayed 2 nights in Apr 2023

10/10 Excellent

Anthony

24 Feb 2023

Stayed 3 nights in Feb 2023

10/10 Excellent

Claude

Travelled with partner

17 Jan 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Hon Ting

Travelled with family and small children

3 Sept 2022

Liked: Staff & service, amenities, property conditions & facilities

We stayed here for 10days and had two connecting rooms. Both were a great size and as a young family of 5 had so much space. We were on the same floor as the pool and access to the pool was brilliant. It was a lovely pool area, with a small childrens pool and an adult only bubble pool. There is also a pool side bar which you can get drinks and light snacks from the day and carlos was brilliant-friendly. I have to mention all the hotel generally appeared clean there was an issue with cockroaches. We found main dead in the corridor outside our room and had to kill two ourselves inside the room. We notified management, and "extra cleaning" offered for the next day although we had to remind them and follow this up due to staff stortage. I also spoke about this on check out and after the reception staff told management whilst we sat in reception for 45 mins waiting for taxi, no further interaction was made to us. That was very disappointing. We also did notice many smaller "baby" cockroaches which we exterminated after the two huge invaders. This was a shame as most other things were fine. It could have helped if the door had a brush on the bottom but it looked like this was removed and not replaced (both rooms). Breakfast was well-stocked and pretty much the same for 10days. Would have liked poached eggs and hollandaise to be an option but couldnt see this. The hotel is a fairly long way to the village area bit is worth it. The walk back has a very steep hill. Good 3 star not a 4

Stayed 10 nights in Aug 2022

8/10 Good

Dean

31 Aug 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2022

10/10 Excellent

Giles

28 Aug 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fantastic, off the beaten track hotel.

We've just returned from a fantastic week here. The location is stunning, the hotel is very comfortable and the food is wonderful. The staff are very friendly and very eager to please. We had a upper floor room with a king size bed, great modern bathroom, a balcony and amazing sea views. I can't recommend this lovely hotel enough.

Stayed 7 nights in Aug 2022

2/10 Terrible

Luigi

3 Aug 2022

Liked: Cleanliness, room comfort

Disliked: Staff & service

BAD EXPERIENCE!!

I bought a present stay for my friends anniversary and they didn’t accept my vip status ( free spa ) for them I spoke with the sun director and she was so rude and unprofessional!

Stayed 2 nights in Jul 2022

2/10 Terrible

Luigi

2 Aug 2022

Stayed 1 night in Aug 2022

8/10 Good

Richard

29 Jun 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient stay for those wishing to explore north

Spent 3 enjoyable nights in one of the hotels jnr suites (their largest rooms) It was very bright and airy, spacious, with a comfortable bed, decent rainfall two man shower, beautiful view from the terrace. Service was good and efficient as well as friendly.

Stayed 1 night in Jun 2022

10/10 Excellent

sharon

Travelled with group

17 May 2022

Liked: Cleanliness, staff & service

Not enough coffeee machines at breakfast , even with limited number of guests , not enough toilets in the pool area, again with limited number of ppl

Stayed 1 night in May 2022

Occidental Roca Negra – Adults Only

Choose dates to view prices

Photo gallery for Occidental Roca Negra – Adults Only

Reviews

Excellent

Popular amenities

Explore the area

Room options

View all photos for Double Room, Terrace, Pool View

Double Room, Terrace, Pool View

View all photos for Double Room, Ocean View

Double Room, Ocean View

View all photos for Double Room

Double Room

View all photos for Junior Suite

Junior Suite

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About this property

Occidental Roca Negra – Adults Only

All-inclusive details

Languages

Property amenities

Internet

Parking and public transport

Food and drink

Restaurants on site

Things to do

Conveniences

Guest services

Business services

Outdoors

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Optional extras

You need to know

We should mention

Property is also known as

Occidental Roca Negra – Adults Only Reviews

Reviews

Excellent

9.0/10

8.8/10

8.6/10

8.8/10

8.4/10

Reviews

10/10 Excellent

DIANA, Mason

DIANA

8/10 Good

ellen

ellen

10/10 Excellent

darwin

darwin

8/10 Good

Verified traveller

Verified traveller

6/10 Okay

P K

Moderate stay

P K