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Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection

4.5 star property

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Photo gallery for Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection

Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Marina
Outdoor wedding area
Hypo-allergenic bedding, minibar, in-room safe, desk
Presidential Suite, Sea View (Spa Access) | Living room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Parking available

Explore the area

Map
Paseo de Illetas s/n, Illetas, Calvia, Mallorca, 7181
  • Ses Illetas Beach
    ‪8 min walk‬
  • Illetas Beach
    ‪11 min walk‬
  • Cala Mayor Beach
    ‪8 min drive‬
  • Palma de Mallorca (PMI)
    ‪25 min drive‬

Room options

Double Room with Sea View & Spa Access - High Floor - 2 adults - 1 child

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Double Room with Sea View & Spa Access - High Floor - 2 adults

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Sea View (Spa Access)

Double Room, Sea View (Spa Access)

Double Room, Sea View (Spa Access)

  • Sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Presidential Suite with Sea View & SPA access - 2 adults

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Junior Suite with Sea View & Spa Access - 3 adults - 1 child

  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

Junior Suite with Sea View & Spa Access - 1 adult - 3 children

  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

Junior Suite with Sea View & Spa Access - 1 adult

  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Junior Suite with Sea View & Spa Access - 2 adults - 2 children

  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

Junior Suite with Sea View & Spa Access - 3 adults

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Junior Suite with Sea View & Spa Access - 1 adult - 1 child

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Junior Suite with Sea View & Spa Access - 1 adult - 2 children

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Junior Suite with Sea View & Spa Access - 2 adults - 1 child

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Junior Suite with Sea View & Spa Access - 2 adults

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Double Room with Sea View & Spa Access

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Double Room with Sea View & Spa Access - High Floor - 1 adult - 1 child.

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Double Room with Sea View & Spa Access - High Floor - 1 adult

  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Double Room with Sea View & Spa Access - High Floor - 3 adults

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, Sea View (Spa Access)

Junior Suite, Sea View (Spa Access)

Junior Suite, Sea View (Spa Access)

  • 56 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

Presidential Suite with Sea View & SPA access - 1 adult - 3 child

  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

Presidential Suite with Sea View & SPA access - 3 adults - 1 child

  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

Presidential Suite with Sea View & SPA access - 2 adults - 2 children

  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

Presidential Suite with Sea View & SPA access - 3 adults

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Sea View (2 Adults - Spa Access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room, Sea View (2 Adults - Spa Access)

  • 27 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Presidential Suite with Sea View & SPA access - 1 adult - 2 children

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room Single Use, Sea View (Spa Access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room Single Use, Sea View (Spa Access)

  • 27 sq m
  • Sea view
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Presidential Suite with Sea View & SPA access - 2 adults - 1 child

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Presidential Suite, Sea View (Spa Access)

Presidential Suite, Sea View (Spa Access)

Presidential Suite, Sea View (Spa Access)

  • 76 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

Presidential Suite with Sea View & SPA access - 1 adult

  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Presidential Suite with Sea View & SPA access - 1 adult - 1 child

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Sea View (2 Adults + 1 Child - Spa Access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room, Sea View (2 Adults + 1 Child - Spa Access)

  • 27 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Sea View (3 adults - Spa Access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room, Sea View (3 adults - Spa Access)

  • 27 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection

Stylish beach retreat with 2 outdoor pools
Guests of this beach hotel will appreciate convenient onsite amenities such as a hot tub and a health club.
Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection offers 285 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Calvia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection. During your stay, you'll be connected to the convention center, and just a quick walk from Ses Illetas Beach. You'll find features like free breakfast and free WiFi in public areas, plus 2 outdoor pools.
  • Free continental breakfast served daily
  • Free WiFi
  • For dining with ocean views, stop by Bonavista Restaurant, one of the property's 2 restaurants and 2 bars/lounges
  • Self parking available for a fee
  • Take a swim in the indoor and 2 outdoor pools or soak in the hot tub
  • Treat yourself to manicures and pedicures, facials, or body treatments at the spa
  • Services include babysitting, free supervised childcare, and a lifeguard on site
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • 6 minutes by car from Port of Palma de Mallorca and 5 minutes from Porto Pi Centro Comercial
  • Casino and shopping center shuttle service available for a fee
Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and an indoor pool. There are 2 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 5382 square feet (500 square meters) and includes a conference center. A health club, a nightclub, and a hot tub are also featured at the luxury Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Calvia hotel is smoke free.

Guests are served free continental breakfast daily from 7:30 AM to 10:00 AM.
Bonavista Restaurant - This restaurant overlooks the ocean and pool.
Krystal Restaurant - Overlooking the ocean and pool, this restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 15 per night)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:30 AM–10:00 AM
  • 2 restaurants and 2 coffee shops
  • 2 bars/lounges
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Bonavista Restaurant
  • Krystal Restaurant

Things to do

  • 2 outdoor pools
  • Access to nearby health club
  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Arcade/games room
  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Lifeguards on-site
  • Mini golf
  • Nightclub
  • Outdoor tennis court
  • Parasailing
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • A hot tub
  • Steam room

Family friendly

  • 2 outdoor pools
  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Arcade/games room
  • Babysitting (surcharge)
  • Free rollaway/extra beds
  • Free supervised childcare
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (5382 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free rollaway beds
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rate plans receive breakfast and dinner. Drinks are not included.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 15 per night
  • Late check-out fee: EUR 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property has a dress code: Men are required to wear long pants in the dining area.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Playa Bonanza
Riu Palace Bonanza Playa Spa

Palace Bonanza Playa Resort & SPA by Olivia Hotels Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 557 out of 1000 reviews
Rating 8 - Good. 352 out of 1000 reviews
Rating 6 - Okay. 61 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Stayed 4 nights in Oct 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and clean. You were able to walk nearby restaurants or small shops. Outside by the pool you basically had your own beach. The cleaning ladies were super nice and helpful with our wedding event as well.
Stayed 6 nights in Oct 2024

8/10 Good

Makarem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the bed room is beautiful. Bus just outside the hotel. Food and service are good . Didn’t like the layout of the room , AC was not working properly and I didn’t have good night sleep because of that. We took half board and in the evening meal , the restaurant doesn’t provides tap water , they charge £3 for a bottle of water ! I found this is totally unnecessary as they do put water in the morning free of charge but not in the evening Overall is nice hotel
Stayed 5 nights in Oct 2024

10/10 Excellent

Stephanie

Stayed 4 nights in Oct 2024

10/10 Excellent

Nicola

Travelled with family
Liked: Property conditions & facilities
This is our 4th visit, we come every year with our son (11). The location is just perfect bus journey to Palma in 20 mins, walk to Illetas beach along the rocks 10 mins. The hotel itself is 4 star but amazingly clean, well maintained and the staff are outstanding. Always greet you with a smile and nothing is too much trouble. The same staff have been here for 4 years. The hotel pool is so clean, on a fantastic spot going right out to the sea. It has a shallow lido to the side of the pool to swim in the sea. This area is perfect for snorkelling and keeps my son and husband amused for hours! We love this place, it simply ticks all the boxes. Thank you again Hotel Bonanza playa, you did not disappoint ❤️
Stayed 5 nights in Oct 2024

6/10 Okay

Hayley

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Reception staff awful
Stayed 6 nights in Sep 2024

10/10 Excellent

Marisa

Stayed 3 nights in Sep 2024

6/10 Okay

Peter

Travelled with family
Liked: Staff & service
Not as good as usual.
Stayed at least 10 times before. This was the worse. New manager has cancelled all live entertainment on ground floor. Shut the krystal restaurant early. Stopped theme nights in restaurant with welcome drinks. This was all usually available in our October annual stays. Looks like the hotel is declining in standards.
Stayed 7 nights in Oct 2024

4/10 Poor

Mary

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

8/10 Good

Samuel, Delray Beach

Liked: Staff & service, property conditions & facilities
Clean. Good service.
Stayed 3 nights in Oct 2024

6/10 Okay

John

Liked: Cleanliness
Stayed 3 nights in Sep 2024

8/10 Good

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Chrystalla

Travelled with group
Liked: Staff & service
Stayed 4 nights in Sep 2024

2/10 Terrible

Jaime

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Left on the front door with no options.
They said my reservation was not in the System, so I got charged the going rate, I showed them the confirmation email they didn't care, they blamed it on Hotels.com I got Discounted the last 2 days, but I did end up paying aproximately 150 euros more.
Stayed 3 nights in Sep 2024

8/10 Good

TAMARA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get around Mallorca on the bus, 2 euros one-way. Bus stop is right outside of the hotel. There are two properties across from each other. The one across the street has mini-golf. Love the access to the ocean, even though there isn't really a beach, and love the pool. Only thing was the AC wasn't working our first 2 nights, so we had to sleep with the balcony open because it was too hot. Also, they never informed of us this. However, I would go back and I would recommend.
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room overlooking the sea and easy access to swim in the sea which is what we wanted. Good breakfast but quite crowded at times. Helpful and kind staff. Used the municipal car park which is very close.
Stayed 4 nights in Sep 2024

4/10 Poor

Alexander, norton

Liked: Cleanliness
Stayed 12 nights in Sep 2024

10/10 Excellent

Stephen

Stayed 2 nights in Aug 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Clay

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Sep 2024

8/10 Good

GERARDO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the property and the staff all were very friendly the only thing I did not like was the food served it was not very good.
Stayed 2 nights in Sep 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I found some of the staff friendly especially the bar staff , but some seemed pained to help you . They could do with more staff at busy times .
Stayed 8 nights in Sep 2024

8/10 Good

Christopher, Frodsham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good bus route to Palma. Pool area great. Staff Fab.
Stayed 5 nights in Sep 2024

10/10 Excellent

Clay

Liked: Staff & service, property conditions & facilities
Will definitely stay again
Stayed 5 nights in Sep 2024

10/10 Excellent

Daniel

Stayed 7 nights in Aug 2024