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Novotel Toronto North York

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Novotel Toronto North York

Exterior
Lobby
Premium bedding, down duvets, in-room safe, desk
City view from property
Executive Room, 2 Double Beds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool
  • Parking available
  • Gym

Explore the area

Map
3 Park Home Avenue, Toronto, ON, M2N6L3
  • North York City Centre
    ‪1 min walk‬
  • Toronto Centre for the Arts
    ‪4 min walk‬
  • Mel Lastman Square
    ‪4 min walk‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, Balcony

Room, Balcony

Room, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (High Floor)

Superior Room, 1 King Bed (High Floor)

Superior Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(117 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Executive Room, 1 King Bed

8.2 out of 10
Very good
(30 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

8.2 out of 10
Very good
(51 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, in-room safe, desk

Executive Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(25 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

Pan Pacific Toronto

Pool
Spa
Pet-friendly
Free WiFi
4.1 out of 5, Very good, (2681)
The price is €164
for 1 room
includes taxes & fees
1 Feb - 2 Feb
Pan Pacific Toronto

About this property

Novotel Toronto North York

Eco-certified hotel connected to a shopping center in North York with a fitness center
Along with an indoor pool, this hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Housekeeping is available once per stay.
Novotel Toronto North York offers 260 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium digital channels and pay movies. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Novotel Toronto North York's great location gets high marks from our customers. During your stay, you'll be connected to a shopping center, and just a quick walk from North York City Centre. Free WiFi in public areas, an indoor pool, and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and bike rentals
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 7 minutes by car from Yorkdale Shopping Centre and 9 minutes from Paramount Ice Complex
  • Pets welcome for a fee (restrictions apply)
Novotel Toronto North York offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and 8 meeting rooms are available. Event space at this hotel measures 6500 square feet (604 square meters) and includes conference space. A library, a vending machine, and multilingual staff are also featured at the eco-certified Novotel Toronto North York. Parking is available for a fee.

Trio - This restaurant serves breakfast and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, English, Filipino, German, Italian, Japanese, Russian, Serbian, Slovak, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CAD 21.00 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • 1 restaurant
  • 1 bar

Restaurants on site

  • Trio

Things to do

  • Bike rentals
  • Fitness centre
  • Indoor pool
  • Shopping

Family friendly

  • Children's games
  • Children's toys
  • Indoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Hair salon
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (6500 square feet)
  • Meeting rooms - 8

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Premium bedding

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 21.00 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Toronto North York
Novotel Toronto North York
Toronto North York Novotel
Accor North York
North York Novotel
Novotel North York
Novotel Toronto North York Hotel North York
Novotel Toronto North York Hotel
Novotel Toronto York Toronto
Novotel Toronto North York Hotel
Novotel Toronto North York Toronto
Novotel Toronto North York Hotel Toronto

Novotel Toronto North York Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 580 out of 1367 reviews" "
Rating 8 - Good. 378 out of 1367 reviews" "
Rating 6 - Okay. 223 out of 1367 reviews" "
Rating 4 - Poor. 107 out of 1367 reviews" "
Rating 2 - Terrible. 79 out of 1367 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay! Very clean and downtown Toronto is easily accessible. 10/10 would recommend and come back again!
Stayed 4 nights in Oct 2024

8/10 Good

Don

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff there was great!
Stayed 2 nights in Oct 2024

6/10 Okay

Robert

Liked: Cleanliness
A nice enough hotel however furniture and amenities were below a regular standard. No USB outlets, difficult wi-fi access, cheap amenities.
Stayed 1 night in Oct 2024

8/10 Good

Terry

Stayed 1 night in Sep 2024

8/10 Good

Kang nam

Stayed 6 nights in Oct 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location location location
Stayed 1 night in Oct 2024

6/10 Okay

Collin

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overpriced for what the hotel offers.
Stayed 2 nights in Sep 2024

2/10 Terrible

WooJin, Montreal

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Unfortunately, there were multiple issues. My first evening in my hotel room, two men knocked on my door at around 10 - 10:30pm. Neither of them were wearing a hotel uniform so I was scared as to why two men whom I did not know were knocking on my door so late. One of the men said that he was the housekeeping manager and asked if there was something left behind by a previous guest by the coffee machine, to which I said "NO". I did not open the door. They left and I immediately called reception, after describing the two men, the person at the reception confirmed at the man was the housekeeping manager. I suggested that in the future, if there is a need to contact a guest at 10:30pm, it would be better for hotel staff - especially staff that do not wear a hotel uniform - to NOT randomly knock on their door, but to call in advance to be able to forewarn the guest. The person at reception apologized and offered a complimentary breakfast. Upon reflection, I called back and spoke with a different person. I explained to this person what happened and said that upon reflection I would accept the complimentary breakfast. The person kindly apologized and said the breakfast coupon would be ready for me the next morning. I went to reception the next morning and the person at the reception said there was NOTHING in the system for n the system for me in regards to a complementary breakfast. Why offer a complimentary breakfast if this offer won't be honoured?
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Stayed 2 nights in Sep 2024

6/10 Okay

Hazel

Stayed 2 nights in Aug 2024

8/10 Good

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Linda and David, Cornwall

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Food was delicious at the Trio restaurant!
Stayed 1 night in Oct 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Sep 2024

4/10 Poor

LIBING

Disliked: Property conditions & facilities
Average, check in was extremely slow
Stayed 1 night in Aug 2024

6/10 Okay

Stephen

Travelled with partner
Liked: Staff & service
When you spend $300 for a night here you would expect that all the tv channels would work and that the washroom door would properly close but no and no. Many channels wont load or the quality is poor. Not happy about this as a returning guest.
Stayed 1 night in Oct 2024

4/10 Poor

CYNTHIA

Stayed 1 night in Sep 2024

6/10 Okay

Nabil

Disliked: Property conditions & facilities
Needs renovations
Stayed 1 night in Oct 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed several times at the Hotel, overall satisfied with my stays!
Stayed 1 night in Oct 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I would compain about is the toilet height. It might seem minor bu we were in an accessable room and I would think code would require a height of 18" at least. Only thing I can complain about so pretty minor.
Stayed 1 night in Oct 2024

10/10 Excellent

Ronald J.G.

Liked: Cleanliness, staff & service, property conditions & facilities
Close to subway line.
Stayed 2 nights in Sep 2024

6/10 Okay

Haemi

Travelled with group
Disliked: Amenities, property conditions & facilities
I liked the coffee maker. I didn’t like the shower. The facilities are old and need to be changed. I didn’t think I was worth for the money
Stayed 1 night in Sep 2024

10/10 Excellent

Howard

Stayed 1 night in Sep 2024

10/10 Excellent

Claude

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and pleasant location easy going and safe good stay
Stayed 3 nights in Sep 2024

4/10 Poor

Gi Sung

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Alexis

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our wedding weekend. This was the perfect spot to stay at. Very clean. Very friendly and helpful staff. Our wedding was at the city hall there(2min walk) and our dinner reception at the restaurant was like a 10min walk. Highly recommend staying here if you’re looking to do stuff in the general vicinity.
Stayed 2 nights in Sep 2024