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Chelsea Hotel, Toronto

4.0 star property

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Photo gallery for Chelsea Hotel, Toronto

Lobby
Exterior
Sun deck
City view
2 indoor pools, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Pool

Explore the area

Map
33 Gerrard St W, Toronto, ON, M5G1Z4
  • Downtown Yonge
    ‪1 min walk‬
  • Ryerson University
    ‪2 min walk‬
  • The Hospital for Sick Children
    ‪4 min walk‬
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    ‪17 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Kitchenette

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Studio, 1 King Bed with Sofa bed, Kitchenette

  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Executive Double Room

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (Chelsea)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds (Chelsea)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Chelsea)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Chelsea)

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Chelsea)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed (Chelsea)

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Holiday Inn Toronto Downtown Centre by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.2 out of 5, Very good, (3542)
The price is €144
for 1 room
includes taxes & fees
6 Mar - 7 Mar
Holiday Inn Toronto Downtown Centre by IHG

About this property

Chelsea Hotel, Toronto

Family-friendly Toronto hotel in Downtown Toronto with 2 restaurants
Along with 2 restaurants, this hotel has 2 indoor pools and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Chelsea Hotel, Toronto offers 1590 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.
The sightseeing around Chelsea Hotel, Toronto gets high marks from our customers. During your stay, you're just a quick walk from CF Toronto Eaton Centre. Free WiFi in public areas, 2 indoor pools, and 2 restaurants are available.
  • Free WiFi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and a bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the 2 indoor pools or soak in the hot tub
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a gym and a sauna
  • Guests really like the accommodations for the cleanliness, comfy beds, and low noise level
  • Within a 10-minute walk of Yonge-Dundas Square and CF Toronto Eaton Centre
  • Cats and dogs welcome for a fee (restrictions apply)
Chelsea Hotel, Toronto offers its guests 2 indoor swimming pools, a hot tub, a sauna, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center, 15 meeting rooms, and limo/town car service are available. Event space at this hotel measures 5199 square feet (483 square meters) and includes conference space. A children's pool, a rooftop terrace, and a complimentary children's club are also featured at the family-friendly Chelsea Hotel, Toronto. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Toronto hotel.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Chelsea Hotel, Toronto has 2 restaurants serving breakfast, lunch, and dinner.
The Market Garden - This restaurant serves brunch and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Elm Street Bar & Lounge - This restaurant specializes in Indian cuisine and serves breakfast, lunch, and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

Arabic, Chinese (Mandarin), Croatian, Dutch, English, Filipino, Finnish, French, German, Greek, Hebrew, Hungarian, Icelandic, Italian, Japanese, Korean, Lao, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (CAD 39 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 27-33 for adults and CAD 8-16 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • The Market Garden
  • Elm Street Bar & Lounge

Things to do

  • 2 indoor pools
  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Sauna
  • Shopping
  • A hot tub

Family friendly

  • 2 indoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (5199 square feet)
  • Meeting rooms - 15

Outdoors

  • Pool sunloungers
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This hotel will enact the following policy for stay dates during Caribana Toronto and New Year's Eve: Each guest must register with the hotel and receive a wristband; no more than 3 wristbands per room. A wristband is required for room access after 9 PM.

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 30.0 per stay.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 27 to 33 for adults, and CAD 8 to 16 for children
  • Covered self parking fee: CAD 39 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chelsea Eaton
Eaton Chelsea
Eaton Chelsea Hotel
Eaton Chelsea Hotel Toronto
Eaton Chelsea Toronto
Chelsea Hotel Toronto
Chelsea Toronto
Delta Chelsea Toronto
Delta Chelsea Hotel Toronto
Chelsea Hotel, Toronto Hotel
Chelsea Hotel, Toronto Toronto
Chelsea Hotel, Toronto Hotel Toronto

Chelsea Hotel, Toronto Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 4608 out of 10546 reviews
Rating 8 - Good. 3130 out of 10546 reviews
Rating 6 - Okay. 1625 out of 10546 reviews
Rating 4 - Poor. 730 out of 10546 reviews
Rating 2 - Terrible. 453 out of 10546 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Blake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only other thing that would have made it perfect is more pillows!
Stayed 1 night in Nov 2024

10/10 Excellent

Lori

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here in the last. Lovely hotel and great staff. Definitely recommend.
Stayed 2 nights in Nov 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
As a Torontonian I was Impressed with my staycation I will definitely come back again 💯
Stayed 2 nights in Nov 2024

6/10 Okay

Carlos Felippe

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
External windows/doors bad insulated. Draft cold air passing from the into the room! Need to put heating very high to compensate. Low pressure water on the shower
Stayed 2 nights in Nov 2024

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Eknoor

Stayed 2 nights in Oct 2024

8/10 Good

Joseph

Stayed 1 night in Nov 2024

10/10 Excellent

Ruby Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy access to most tourist spots!
Stayed 2 nights in Nov 2024

2/10 Terrible

Laurie

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I was cat-fished. Picked this hotel because it was the top recommended hotel by Expedia. I pick out a king bed room but when I checked in they had changed me to a queen and told me “it’s a newly remodeled room with more space and a big walk-in shower”, so I accepted the keys only to find it’s an out-dated handicap room. Toilet was super low, bed was almost on the floor and it definitely hasn’t been remodeled as there was rust in the shower drain and the wallpaper was peeling off. Definitely not the room I booked and not worth what I paid.
Stayed 1 night in Nov 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for two nights. Although the check in line was long (Taylor effect) it moved quickly. The room was very nice, beds comfortable. We couldn't really get the heat turned down, we like a cold room for sleeping. Overall I would definitely stay again and suggest to friends.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2024

8/10 Good

Aporna

Stayed 4 nights in Oct 2024

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location near shopping and food. Close to subway for easy access to CN Tower, Rogers Centre, aquarium.
Stayed 2 nights in Nov 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Room was good but bathroom needs to be upgraded
Stayed 2 nights in Nov 2024

6/10 Okay

Loen

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
My Sister and I recently stayed at the Chelsea Hotel Toronto for five nights, and I couldn’t be more disappointed with my experience. From the moment I arrived, the staff at CHECK-IN were incredibly RUDE {Rolled eyes to us} definitely NOT at ALL WELCOMING! Also, they wanted $124 to CHECK-IN 2 hours early although there were rooms ready. In general even with this unfavorable impression is a good hotel and has a great location, walkable to near restaurants, shops, and transport.
Stayed 4 nights in Nov 2024

8/10 Good

PING PING

Liked: Cleanliness, staff & service
The shower head was broken and did not get fixed
Stayed 3 nights in Oct 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Great property! Close to everything! And great staff
Stayed 1 night in Nov 2024

4/10 Poor

harvey

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
unfortunately, the air/heating system is as old as the property.had it down ro 65,but heat stayed on.closed the unit altogether….heat stayed on.got a lousy night’s sleep.cannot justify returning there.( but most of the rest of the property was updated)
Stayed 1 night in Nov 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
This was a first time to Toronto for me and it was great to have a central location to navigate from. The concierge was helpful. I liked the convenience of having an option to store my bag before check in time and after check out time. The room was clean and bed was comfortable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stefanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Bruk

Stayed 1 night in Oct 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good solid convenient hotel - the Swifties livened it up a bit
Stayed 4 nights in Nov 2024

2/10 Terrible

Dexton

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel, good location, good price. Too bad about the idiot front doorman. Chelsea spent good money to put in an EV charger to attract that clientele. I drove from Kingston to Toronto and purposely picked this hotel for EV charging. But despite Chelsea spending all that money, the doorman put a big truck there instead blocking the EV charger. The owner coincidentally was at his big truck when I said to the doorman, please ask him to move so I can charge. Nope. “I am dumb duh and parked that truck there.” But I can ONLY charge THERE, he can park ANYWHERE. “I am dumb, duh, nope.” Idiot. Chelsea please update your webpage saying, no EV charging because we hired a dumb doorman.
Stayed 1 night in Nov 2024

10/10 Excellent

Tanja

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience!
Stayed 2 nights in Nov 2024