White Oaks Resort & Spa

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Dates

December 2024

January 2025

Premium bedding, minibar, in-room safe, desk

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Bar

Explore the area

253 Taylor Rd, Niagara-on-the-Lake, ON, L0S1J0

Outlet Collection at Niagara
1 min walk
Niagara College Niagara-on-the-Lake Campus
4 min walk
Royal Niagara Golf Club
12 min walk
St. Catharines, ON (YCM-Niagara District)
6 min drive

Room options

Luxury Executive Suite, 1 King Bed

60 sq m
Sleeps 3
1 King Bed

Superior Double Room, 2 Double Beds

35 sq m
Sleeps 4
2 Double Beds

Luxury Deluxe Suite

60 sq m
Sleeps 3
1 King Bed

Standard Room, 2 Queen Beds, Tower

39 sq m
Sleeps 4
2 Queen Beds

Superior Room, 1 King Bed

35 sq m
Sleeps 3
1 King Bed

Similar properties

Pool

Spa

Kids pool

Waterslide

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Eco-certified Niagara-on-the-Lake resort in Glendale with 3 restaurants

Along with 3 restaurants, this smoke-free resort has a full-service spa and an indoor pool. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.

White Oaks Resort & Spa offers 220 accommodations with minibars and safes. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Niagara-on-the-Lake resort provides wireless Internet access for a surcharge. Additionally, rooms include coffee/tea makers and hair dryers. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

3 indoor tennis courts and a health club are featured at the resort. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at White Oaks has couples treatment room(s). Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a spa tub. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Our customers tell us they can't get enough of the comfortable beds at White Oaks Resort & Spa. During your stay, you're just a quick walk from Outlet Collection at Niagara. Enjoy features like 3 restaurants, a full-service spa, and an indoor pool.

Drinking and dining options include 3 restaurants, a coffee shop, and a bar/lounge
Full breakfast served daily for a fee
WiFi for a fee
Valet parking and self parking available for a fee
Take a swim in the indoor pool or soak in the spa tub
Indulge with body treatments, body wraps, or facials at The Spa at White Oaks
Services include babysitting, supervised childcare, and dry cleaning/laundry
Onsite recreation includes 3 indoor tennis courts, a gym, and a steam room
Guests really like the accommodations for the comfy beds and cleanliness
10 minutes by car from Fallsview Casino and 10 minutes from Clifton Hill
Local-area and shopping center shuttle service available for a fee

White Oaks Resort & Spa offers its guests a full-service spa, indoor tennis courts, and an indoor pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

A business center and meeting rooms are available. A health club, a spa tub, and a sauna are also featured at the eco-certified White Oaks Resort & Spa. Parking is available for a fee.

This Niagara-on-the-Lake resort is smoke free.

For a fee, guests can enjoy full breakfast daily from 7 AM to 11:00 AM.

LIV - This fine-dining restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Play Bar & Grill - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

Grow Kitchen & Cafe - This café serves breakfast, lunch, and light fare. Open daily.

Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

Available in all rooms: WiFi (CAD 15 per night)
Available in some public areas: WiFi (CAD 15 per night)

Parking and public transport

Self parking on site (CAD 15 per day)
Valet parking on site (CAD 20 per day)
On-site parking includes off-street options
Local area shuttle (surcharge)
Shopping centre shuttle (surcharge)

Food and drink

Full breakfast available for a fee daily 7 AM–11:00 AM: CAD 18-30 for adults and CAD 8-25 for children
3 restaurants and 1 coffee shop/cafe
1 bar
Room service available

Restaurants on site

LIV
Play Bar & Grill
Grow Kitchen & Cafe

Things to do

3 indoor tennis courts
Fitness classes
Fitness centre
Full-service spa
Indoor pool
Pilates classes
Racquetball/squash
Sauna
A hot tub
Steam room
Tennis
Volleyball
Yoga classes

Family friendly

Babysitting (surcharge)
Indoor pool
Fridge (on request)
Snack bar/deli
Supervised childcare (surcharge)

Conveniences

ATM/banking services
Banquet hall
Lift
Front-desk safe
Gift shop/newsstand
Vending machine

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Luggage storage
Porter/bellhop
Tennis lessons
Tour/ticket assistance
Wedding services

Business services

Business centre
Computer station
Conference space
Meeting rooms

Outdoors

Garden
Terrace

Spa

Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Hot tub

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible (may have limits)

Fireplace in reception
Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Hypo-allergenic bedding
Premium bedding

Bathroom

Dressing gowns
Eco-friendly toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

37-inch LCD TV
TV channels
Films for purchase
Premium channels

Food and drink

Coffee/tea maker
Minibar
Fridge (on request)

Connecting rooms available
Desk
Iron/ironing board
Recycling
Safe
Slippers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

Late check-out fee: CAD 50

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for CAD 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Breakage deposit: CAD 50.00 per night
Resort fee: CAD 16.95 per accommodation, per night

The resort fee includes:

Fitness center access
Parking
Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately CAD 18 to 30 for adults, and CAD 8 to 25 for children
Fee for in-room wireless internet: CAD 15 per night (rates may vary)
Fee for wireless internet in public areas: CAD 15 per night (rates may vary)
Self parking fee: CAD 15 per day
Valet parking fee: CAD 20 per day
Late check-out fee: CAD 50 (subject to availability)
An in-room refrigerator is available for an additional fee
Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Property Registration Number 105670954RT0001

We should mention

Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from Canada Select.

Property is also known as

White Oaks

White Oaks Niagara-on-the-Lake

White Oaks Resort

White Oaks Resort Niagara-on-the-Lake

White Oak Resort Anbd Spa

White Oaks Hotel Niagara-On-The-Lake

White Oaks Spa

White Oaks Conference Resort And Spa

White Oaks Conference Hotel

Niagara On The Lake White Oaks

White Oaks Resort Spa

White Oaks Resort & Spa Resort

White Oaks Resort & Spa Niagara-on-the-Lake

White Oaks Resort & Spa Resort Niagara-on-the-Lake

White Oaks Resort & Spa Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Excellent

Danielle

Travelled with partner

22 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful. Lovely place to stay when visiting Niagara Falls if you dont mind the 10-15 minute drive to falls/clifton hill. Great service, nice rooms and very reasonable pricing

Stayed 2 nights in Aug 2024

10/10 Excellent

Kris

Travelled with partner

22 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was amazing. If it wasn't so expensive I would stay again!

Stayed 1 night in Jun 2024

10/10 Excellent

vikki

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The restaurants are awesome

Stayed 3 nights in Aug 2024

10/10 Excellent

Rungrat

22 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Robin

Travelled with family

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Just across from the outlet mall and short drive to Niagara on the Lake

Stayed 1 night in Aug 2024

10/10 Excellent

Dave

Travelled with group

21 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

White Oaks Resort First Visit

We were traveling with friends to see a play at The Shaw Theatre, a 15-20 minute drive. The location also has a large outlet mall across the road which pleased the ladies in our group. The hotel itself exceeded our expectations… all staff were very friendly and helpful. Our room was quite large, very clean, and had a very comfortable bed. The robes were also nice. The hotel offers a more formal dining room or a pub… we chose the latter and had a good experience. We did not use the spa, pool, or the other sports facilities. The grounds were very nice. We will stay again on our next visit.

Stayed 2 nights in Aug 2024

10/10 Excellent

Suzanne

Travelled with family

21 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I would recommend to others. The only thing I would suggest is to book Spa appts before your arrival. I was disappointed that I could not get the services that I wanted. Especially if your guests are from out of town

Stayed 2 nights in Aug 2024

10/10 Excellent

Tajinderpal Singh

Travelled with family

20 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel staff were exceptional which made our stay so enjoyable. Nice and clean, with a lovely atmosphere. Highly recommended.

Stayed 1 night in Aug 2024

10/10 Excellent

Frank

20 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

greg

20 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Aug 2024

8/10 Good

Joan

Travelled with partner

19 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location was great, room was great. Only thing missing is an outdoor pool or lounge area. Wouldn’t hesitate in going back. Also did the wine tour arranged through the hotel. I’m sure you could do tours cheaper(this one was $125 each), however, we had fun, visited 3 small wineries and got a charcuterie board to share. I wouldn’t hesitate in staying here again. Staff were great!

Stayed 2 nights in Jul 2024

8/10 Good

Monique

19 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stay was good, thank you!!

Stayed 1 night in Aug 2024

10/10 Excellent

michael

Travelled with partner

19 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved everything

Stayed 3 nights in Aug 2024

10/10 Excellent

DR SUSAN IRENE

Travelled with family

19 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

tamara

Travelled with group

19 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It's an excellent hotel.

Stayed 1 night in Aug 2024

10/10 Excellent

Elena

19 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

martin

Travelled with partner

19 Aug 2024

Liked: Staff & service, amenities, property conditions & facilities

Service was excellent and dining options were excellent

Stayed 2 nights in Aug 2024

8/10 Good

Carol

18 Aug 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Patricia

18 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Aug 2024

10/10 Excellent

Pamala

17 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean. Every single staff person was very polite and all offered to assist us in any way. Never have I ever experienced such great hospitality.

Stayed 1 night in Aug 2024

10/10 Excellent

Brad

Travelled with partner

17 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful place, well cared for, stunning gardens. Perfect place for a getaway with your significant other.

Stayed 3 nights in Aug 2024

8/10 Good

Kerrine, Oakville

Travelled with partner

16 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our room was lovely, met all expectations. Only issue was that I stubbed my toes getting out of the hot tub, causing bleeding and toes badly injured. The staff were very helpful and kind. The manager came to see us to report the incident. No permanent damage to me, just a disappointing accident. The tub steps were very high so likely the cause. My husband stubbed his toes on it too but no injury (tougher skinned I guess). Probably just an older pool that needs the steps redone to reduce the risk. Also noticed the pool deck was very slippery, could use a painting to make a rough finish on the tiles. Otherwise a great stay - room, pool, spa, breakfast, and Starbucks coffee for the road home. We visited the spa which was very nice. We would stay here again if in the area. Staff was friendly and helpful.

Stayed 1 night in Apr 2024

10/10 Excellent

Sabine

Travelled with family and small children

16 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff are very friendly, it starts feom when they welcome you when u get out of the car and offer you a bottle of cold water. It makes the whole difference. Overall experience was great, its in between yhe falls and niagara on the lake. So we got to do both while being comfortable in the hotel.

Stayed 2 nights in Aug 2024

10/10 Excellent

Kendra

Travelled with group

16 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was really nice. It smelled delightful when you entered the lobby. We have a very nice concierge that helped us with our bags. I think his name was Martin he was awesome. We did have an issue at the on site restaurant. We waited extremely long to get out food finally I had to speak with hostess who gladly comped our meal over than that our stay was great. The woman’s sauna the pool and hot tub were fantastic!

Stayed 1 night in Aug 2024