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Cambridge Suites Toronto

4.0 star property
VIP Access

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Photo gallery for Cambridge Suites Toronto

Front of property
Exterior
Interior entrance
Reception
Interior entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
15 Richmond St E, Toronto, ON, M5C1N2
  • Downtown Yonge
    ‪1 min walk‬
  • CF Toronto Eaton Centre
    ‪4 min walk‬
  • Elgin and Winter Garden Theatres
    ‪4 min walk‬
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed

  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Suite, 1 King Bed

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed

  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Cambridge Suites Toronto

Eco-certified Toronto hotel connected to a shopping center, steps from Elgin and Winter Garden Theatres
Self parking, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite. Weekly housekeeping is available.
Cambridge Suites Toronto offers 230 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with digital channels and pay movies. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, designer toiletries, and hair dryers.

This Toronto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Our customers tell us they can't get enough of Cambridge Suites Toronto's great location. During your stay, you'll be connected to a shopping center, and just a quick walk from CF Toronto Eaton Centre. Enjoy features like free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free WiFi and wired Internet
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests really like the accommodations for the comfy beds, low noise level, overall comfort, and cleanliness
  • Steps from Elgin and Winter Garden Theatres and 4 minutes by foot from CF Toronto Eaton Centre
Cambridge Suites Toronto offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi and wired Internet. The eco-certified Cambridge Suites Toronto also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This Toronto hotel is smoke free.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (CAD 27 per day; includes in/out privileges)

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathroom (partially open)
  • Designer toiletries
  • Hairdryer
  • Separate bath and shower
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV/satellite channels
  • Films for purchase

Food and drink

  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 27 per day (in/out privileges)
  • Rollaway bed fee: CAD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
No visitors or unregistered guests are allowed in guestrooms.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cambridge Hotel Toronto
Cambridge Suites
Cambridge Suites Hotel
Cambridge Suites Hotel Toronto
Cambridge Suites Toronto
Cambridge Toronto Hotel
Toronto Cambridge
Toronto Cambridge Suites
Toronto Suites
Toronto Suites Hotel

Cambridge Suites Toronto Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 4035 out of 5800 reviews
Rating 8 - Good. 1275 out of 5800 reviews
Rating 6 - Okay. 308 out of 5800 reviews
Rating 4 - Poor. 100 out of 5800 reviews
Rating 2 - Terrible. 82 out of 5800 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Devin, Halifax

Travelled with family
Disliked: Property conditions & facilities
The development notice outside stating they plan to replace the hotel with a residential complex explains the lack of investment in funding any kind of refresh. Other clues include the popcorn ceilings, dated & worn furniture (a pull-out couch with well faded cushions where the sleeper can feel the springs. chipped tables & nightstands), loose tub faucet, squeaky doors, chipped tub & counter. The pictures did not match the room - perhaps they refreshed a couple for the websites and gave up.
Stayed 3 nights in Nov 2024

10/10 Excellent

Nadine

Liked: Cleanliness, amenities
Very clean. Friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Monica

Liked: Cleanliness
Great room!
Stayed 2 nights in Nov 2024

8/10 Good

Jeehyun

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Allison

Travelled with family
Liked: Cleanliness
We stayed for the Taylor Swift concert. They had friendship bracelets at the front desk and a cute set up for pictures. Room was spacious and clean. The bed was comfortable. The room was nosy with some sort of rumbling in the ceiling every 5-10 minutes. May have been the elevator? I put in ear plugs and put on white noise and it was ok. The bed sheets and towels had a strong detergent or fabric softener smell which I did not like.
Stayed 1 night in Nov 2024

10/10 Excellent

Karlena

Travelled with family
Liked: Cleanliness, room comfort
Would stay again
Very friendly staff and clean. Quiet rooms.
Stayed 2 nights in Nov 2024

10/10 Excellent

lynn, chicago

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Laura, Owego

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very busy hotel due to Taylor Swift concert. Staff was friendly. Wish we could have gotten into our room a little earlier, but I understand they were super busy. The room was very large for a city hotel. The bed was comfy. Overall, a good experience, though the price was outrageous (again this was likely because of the concert). No dining option at the hotel. The lobby is quite small.
Stayed 1 night in Nov 2024

10/10 Excellent

Slavica

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Nicholas

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel. Comfortable bed, easy parking, walkable to many things in the city.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
They were very accommodating; holding our bags before and after checkout, so we were free to explore the city. Complimentary tea, coffee, and a small selection of muffins were provided each morning. Great central location to the subway, drugstore, shopping, and dining. Very friendly staff. 10/10 would absolutely stay here again!!
Stayed 2 nights in Nov 2024

6/10 Okay

Kit

Liked: Cleanliness, amenities
Definitely close to everything
Stayed 1 night in Nov 2024

10/10 Excellent

Caitlin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay from start to finish - my room was spacious and clean and everyone who helped me throughout my stay were incredibly kind.
Stayed 2 nights in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Cassidy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The cleaning staff was really on top of it, thank you!
Stayed 3 nights in Nov 2024

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were older but kept in great shape. The workers were friendly.
Stayed 3 nights in Nov 2024

8/10 Good

Steve

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Had issues with television not working.
Stayed 2 nights in Oct 2024

10/10 Excellent

Allison

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Nice property and staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Joseph

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Stayed 1 night in Nov 2024

8/10 Good

Glenn Joseph Stefan

Travelled with partner
Liked: Cleanliness, amenities
Just needs some tlc
Stayed 1 night in Nov 2024

10/10 Excellent

Morgan

Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2024