Disney Hotel Cheyenne

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Dates

December 2024

January 2025

In-room safe, blackout curtains, soundproofing, iron/ironing board

Overview
Rooms
Location
Policies

Very good

Popular amenities

24/7 front desk

Laundry

Bar

Parking available

Housekeeping

Breakfast available

Explore the area

Rue du Bœuf Agile, Coupvray, Seine-et-Marne, 77700

Disney Village
10 min walk
Disneyland® Paris
17 min walk
Val d'Europe
4 min drive
Paris (CDG-Roissy-Charles de Gaulle)
41 min drive

Room options

Woody's Standard (2 Double)

Sleeps 4
2 Double Beds

Woody's Roundup Standard Room - River side

21 sq m
Sleeps 4
2 Double Beds

Woody's Roundup Standard Room (Trundle)

21 sq m
Sleeps 4
1 Double Bed and 1 Double Trundle Bed

Woody's Roundup Standard Room near Hotel facilities (Trundle)

21 sq m
Sleeps 4
1 Double Bed and 1 Double Trundle Bed

Similar properties

Free WiFi

Restaurant

Breakfast available

Parking available

for 1 night

includes taxes & fees

3 Jan - 4 Jan

About this property

Riverwalk hotel with area shuttle service and a 24-hour front desk

This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas, a free area shuttle, and a free theme park shuttle are also provided. Other amenities include early theme park entry, theme park character encounters, and self parking.

Disney Hotel Cheyenne offers 1000 air-conditioned accommodations with safes and complimentary toiletries. Premium cable television is provided.

Bathrooms include shower/tub combinations. This Coupvray hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Disney Hotel Cheyenne. During your stay, you'll be within walking distance of Disney Village. You'll find features like free WiFi in public areas and a free area shuttle, plus a restaurant.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Buffet breakfast served daily for a fee
Self parking available for a fee
Services include babysitting, dry cleaning/laundry, and a concierge
Guests have great things to say about the helpful staff and the clean accommodations
10 minutes by foot from Disney Village and a 4-minute drive from Val d'Europe
Free theme park and local-area shuttle service

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An area shuttle within 100 meters and a theme park shuttle are free. A terrace, early theme park entry, and theme park character encounters are also featured at Disney Hotel Cheyenne. For a fee, parking is available.

This 3-star Coupvray hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Chuck Wagon Café - This buffet restaurant serves breakfast and dinner.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking on site (surcharge)
Return airport shuttle (surcharge) from 10 AM to 6 PM
Airport shuttle at scheduled times
Free local area shuttle up to 100 metres
Train station pick-up shuttle (surcharge)
Free theme park shuttle

Food and drink

Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 21 for adults and EUR 14 for children
1 restaurant
1 bar

Restaurants on site

Chuck Wagon Café

Things to do

Shopping

Family friendly

Babysitting (surcharge)
Free area shuttle
Free cots/infant beds
Free theme park shuttle
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

Front-desk safe
Vending machine

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Outdoors

Garden
Picnic area
Terrace

Accessibility

This property does not have any lifts

Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Ceiling fan
Free cots/infant beds

Bathroom

Free toiletries
Hairdryer (on request)
Private bathroom
Shower/bath combination
Towels

Entertainment

TV channels
Premium channels
TV

Connecting rooms available
Iron/ironing board (on request)
Phone
Safe
Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

For more details, please contact the property using the information on the booking confirmation

Please note: Modifications, such as adding meal plans or park tickets, cannot be made after booking is complete.

Guests must pre-book Magical Shuttle, a transfer service from the Paris airports to the hotel. For more details and to book transfer service, contact Magical Shuttle service directly.

Guests who are planning to visit Disneyland® Paris must register tickets or purchase dated park tickets in advance of travel due to the park’s limited capacity. Park entrance tickets are not available for sale onsite.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately EUR 21 for adults and EUR 14 for children
Airport shuttle fee: EUR 23 per person (one-way)
Airport shuttle fee per child: EUR 10 (one-way), (from 2 to 12 years old)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Disney's Cheyenne® Coupvray

Disney's Hotel Cheyenne®

Disney's Hotel Cheyenne® Coupvray

Disney's Hotel Cheyenne Coupvray

Disney's Hotel Cheyenne

Disney's Cheyenne Coupvray

Disney's Cheyenne

Disney's Hotel Cheyenne

Disney Hotel Cheyenne Hotel

Disney Hotel Cheyenne Coupvray

Disney Hotel Cheyenne Hotel Coupvray

Disney Hotel Cheyenne Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Marci

14 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was perfect distance to the parks and was so relaxing to come back to. I enjoyed my stay!

Stayed 2 nights in Sep 2024

10/10 Excellent

Cheryl

Travelled with family and small children

1 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good location, clean and adequate room , buffet breakfast nice .

Stayed 2 nights in Aug 2024

6/10 Okay

David Michael

Travelled with family and small children

25 Aug 2024

Liked: Cleanliness, staff & service

The property was ok but there was mould in the bathroom and the bed sheets had yellow stains on them. I think the place needs sprucing up a bit

Stayed 4 nights in Aug 2024

4/10 Poor

Jackie, Hillsboro

Travelled with partner

20 Aug 2024

Disliked: Cleanliness

The hotel at best is a 2.5 star equivalent to a Comfort Inn or Extended Stay America. It was NOT worth paying $600 for 1 night. The breakfast at the Chuckwagon Cafe was a cattle call…food was cold and environment was one of those that you wanted to get in and get out. Overall, sorely disappointed about this Disney property. It’s a lower cost alternative than its Disneyland brand hotel (which we did stay at for the second night)…they tried with the western theme and some of it worked in the main buildings but the room buildings were basically comfort inns or worst. Shower had no water pressure, beds were hard and small…and it just looked like it was cheaply done. Once and done…never again.

Stayed 1 night in Aug 2024

6/10 Okay

Sarah

Travelled with family

20 Aug 2024

Liked: Cleanliness, staff & service

Comfort of room is average. Tricky/inconvenient to get to front of hotel/breakfast from the room. Breakfast is really mediocre for the price.

Stayed 2 nights in Aug 2024

10/10 Excellent

Darryl

Travelled with family

19 Aug 2024

Liked: Staff & service, property conditions & facilities, room comfort

Disney Hotel Stay.

The Main photo was what first attracted me to us staying there - the wild west (in a modern way). Its a lovely quiet village effectively and was just what we needed. The buffet meal on the evenings were great with so much choice.

Stayed 3 nights in Aug 2024

10/10 Excellent

Nicholas

Travelled with family and small children

18 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great spacious property, close to Disney with regular free shuttle bus. Woody themed room nice and bed mattress really comfortable after a day wandering around the park! Breakfast good quality but really busy as you might expect.

Stayed 1 night in Aug 2024

4/10 Poor

Nina

Travelled with partner

13 Aug 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

I have really mixed feelings writing this review as I so wanted it to be a magical experience, but it wasn't as good as it could have been. I went during a heatwave. I knew it was going to be hot so booked this hotel rather than Santa Fe as it had air con. Arrived to find hot air coming out of the air con. Complained. Maintenance came and said it was broken, now fixed, will take half an hour. Well it never kicked in. We had to sleep under wet towels, it was that hot. By the third day the air con was unbearable. I asked again for it to be looked at before we went to the park. When we returned it was hotter than outside so I complained again. I have been back two weeks and I am still waiting for the manager to contact me, who was meant to contact me on this third day. Maintenance came and said it was going to take 3 to 4 hours to fix but we could go to another room down the corridor. We agreed to move. We waited and waited for new cards. We rung again and were told they were ready but we would need to wait for someone to bring them. Eventually I gave up and went to get the cards. I picked up the keys and had no offer of help to move us. We started looking for the room, up and down the corridors, only to find it wasn't even in the same block which made the lack of offer to help even worse. We were now finally is a cool room but half the holiday had been ruined and was miserable. Breakfast and breakfast staff were fab though! I hope it is better for others.

Stayed 4 nights in Jul 2024

10/10 Excellent

richard

Travelled with family

9 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Woody good hotel

Disney seem to have thought of everything, the little touches really make it a special place to stay. Check in could have been quicker but there were a lot of people arriving at the same time as us.

Stayed 1 night in Aug 2024

10/10 Excellent

MARIA

Travelled with family and small children

9 Aug 2024

Liked: Cleanliness, staff & service

It would be nice if they had more options for dinner, but in general really good, as usual with Disney

Stayed 1 night in Aug 2024

8/10 Good

Elizabeth

9 Aug 2024

Liked: Staff & service

Stayed 3 nights in Aug 2024

4/10 Poor

Jason

8 Aug 2024

Liked: Cleanliness

rubbish

Stayed 2 nights in Aug 2024

10/10 Excellent

Karla

6 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

6 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

2/10 Terrible

EMILY

2 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jul 2024

8/10 Good

Rob

Travelled with family

23 Jul 2024

Liked: Cleanliness, staff & service, amenities

Elizabeth was awesome checking us in. We had three rooms in three different buildings but she found us rooms together in one building. Breakfast was great, free shuttle to the park. Only complaint was the shower pressure was non existent.

Stayed 2 nights in Jul 2024

10/10 Excellent

Harold G

Travelled with family

13 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jul 2024

10/10 Excellent

Daniel

6 Jul 2024

Stayed 3 nights in Jun 2024

10/10 Excellent

Deborah

Travelled with family

18 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The front desk staff, Rodman, Baptiste and Kevin made magic happen for us when we were struggling with our reservation. Love them and this hotel, will be back

Stayed 1 night in Jun 2024

8/10 Good

Lisa Jane

17 Jun 2024

Stayed 3 nights in Jun 2024

10/10 Excellent

Darryl

Travelled with family

14 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great getaway

Stayed 4 nights in Jun 2024

8/10 Good

Naomi

3 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night solo stay

A 2 night stay at Cheyenne began with online check in a week before. On arrival, everything was ready and I was able to access my room which was large and clean. Accommodation is in 2 story blocks and I’d requested a ground floor room when checking in online, which I got. There are no lifts. The site is large and my room was about a 3 minute walk from reception and the Chuck Wagon restaurant, where breakfast is served. This is fine when dry but a disadvantage when it’s raining. There is a frequent shuttle bus service to the parks running every 15 minutes or you can enjoy a 15 minute stroll along the river and through the Disney Village instead. Overall, a pleasant stay with enough amenities for the short time spent in the hotel. The Wild West / Toy Story theming is fun.

Stayed 2 nights in May 2024

8/10 Good

gary

Travelled with family

3 Jun 2024

Liked: Cleanliness, staff & service, amenities

Rooms very basic

Stayed 4 nights in May 2024

2/10 Terrible

Tori

Travelled with family

2 Jun 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Really gross. There was used floss on the floor. Insane price compared to the value resorts at Disney World and for a much grosser accomodation. Insanely outdated. I wish I booked somewhere else and coughed up the extra $100 to stay at what I assume are the moderate hotels. 1/10 save your money and stay somewhere else even if it’s off property.

Stayed 1 night in May 2024