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Hotel Royal Neptun

4.0 star property
VIP Access

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Photo gallery for Hotel Royal Neptun

Premium Suite | Balcony view
2 bars/lounges, poolside bar, beach bar
View from property
Lobby sitting area
Luxury Double or Twin room, Sea view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Breakfast included
  • Parking available

Explore the area

Map
Kardinala Stepinca 31, Dubrovnik, 20000
  • Copacabana Beach
    ‪10 min walk‬
  • Lapad Beach
    ‪16 min walk‬
  • Dubrovnik Ferry Port
    ‪6 min drive‬
  • Dubrovnik (DBV)
    ‪37 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Room

LCD TV

Classic Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Suite

Premium Suite

Premium Suite

  • 54 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Double Room

  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Balcony, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, Balcony, Sea View

  • 27 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Sea View Room with Balcony

Sea View Room with Balcony | View from room

Sea View Room with Balcony

  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Room with Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room with Balcony

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Double or Twin Room, Balcony, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Panoramic Double or Twin Room, Balcony, Sea View

  • 21 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, Balcony, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, Balcony, Sea View

  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Premium Suite

Premium Suite

Premium Suite

  • 70 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed, 1 Large Twin Sofa Bed and 2 Twin Beds

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About this property

Hotel Royal Neptun

On beach with 3 outdoor pools, near Lapad Beach
Catch some rays at the beach or spend the day relaxing at Hotel Royal Neptun's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Hotel Royal Neptun offers 91 air-conditioned accommodations with minibars and laptop-compatible safes. LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Dubrovnik hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna, a fitness center, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ariston Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of Hotel Royal Neptun's great location. During your stay, you're just a quick walk from Poluotok Lapad. Enjoy features like free breakfast and free WiFi in public areas, plus 3 outdoor pools.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • For dining with a beachfront location, stop by Mediterraneo, one of the property's 3 restaurants and 2 bars/lounges
  • Self parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with facials, body treatments, or body scrubs at Ariston Spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • 6 minutes by car from Dubrovnik Ferry Port and 6 minutes from Gruz Harbor
  • Airport and ferry terminal shuttle service available for a fee
Hotel Royal Neptun offers its guests a full-service spa, 3 outdoor swimming pools, an indoor pool, and a sauna. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

A business center, meeting rooms, and limo/town car service are available. A children's pool, a seasonal outdoor pool, and a fitness center are also featured at the business-friendly Hotel Royal Neptun. An airport shuttle (available 24 hours) and a ferry terminal shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Dubrovnik hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
Mediterraneo - This beachfront buffet restaurant serves breakfast, lunch, and dinner.
Zoe - This beachfront restaurant serves brunch, lunch, and dinner. Open daily.
La Castile - Overlooking the ocean, this fine-dining restaurant serves breakfast, lunch, and dinner. Open daily.
On the Rocks - This cocktail bar is located by the pool. Open daily.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily.

Languages

Croatian, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Secured, covered parking on site (EUR 10 per day)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of EUR 37

Restaurants on site

  • La Castile
  • Mediterraneo
  • On the Rocks
  • Zoe

Things to do

  • 3 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Personal motorised watercraft
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 March, EUR 1.85 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 April - 30 September, EUR 2.65 per person, per night for adults; EUR 1.33 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 2)
  • Covered self parking fee: EUR 10 per day (in/out privileges)
  • Hosted evening meal: EUR 37

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Royal Neptun offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
This property's swimming pools are subject to closure periodically due to weather conditions.

We should mention

  • The seasonal pool will open in April and close in October.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Neptun Dubrovnik
Hotel Neptun Dubrovnik
Neptun Hotel
Hotel Neptun
Hotel Royal Neptun Hotel
Hotel Royal Neptun Dubrovnik
Hotel Royal Neptun Hotel Dubrovnik

Hotel Royal Neptun Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 570 out of 856 reviews
Rating 8 - Good. 237 out of 856 reviews
Rating 6 - Okay. 37 out of 856 reviews
Rating 4 - Poor. 5 out of 856 reviews
Rating 2 - Terrible. 7 out of 856 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Zbigniew

Liked: Cleanliness, staff & service
Stayed 5 nights in Oct 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort hotel on the Adriatic. Convenient bus line to Dubrovnik old town.
Stayed 2 nights in Oct 2024

10/10 Excellent

Marc

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better then expected. Photographs online do not serve it well. Lot's of space to be round pool or in bar. Room was fabulous. Staff were kind and helpful and breakfast was fresh and delicious
Stayed 4 nights in Oct 2024

10/10 Excellent

Georgia A, Minnetonka

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff and service. Loved the location and viewsvof the Adratic Sea.
Stayed 8 nights in Sep 2024

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to old town and the properties were extensive!
Stayed 2 nights in Oct 2024

10/10 Excellent

Dylan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's like a resort. Cliff jumping, pools, bars, beaches. Walking distance to town and Ubers everywhere.
Stayed 5 nights in Sep 2024

10/10 Excellent

Johana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

margaret agnes

Stayed 7 nights in Sep 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
It’s got beautiful views, and offers a great breakfast. And has access to a waterfront pedestrian path, and many restaurants.
Stayed 1 night in Sep 2024

10/10 Excellent

Katy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really nice property, friendly staff, fantastic breakfast, with the benefit of being able to use the facilities of the other hotels in the chain.
Stayed 6 nights in Sep 2024

10/10 Excellent

Francisco

Stayed 7 nights in Aug 2024

10/10 Excellent

Claire

Stayed 5 nights in Aug 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not have been more satisfied with Royal Neptune, Staff was courteous and helpful, room was clean and comfortable, the view was spectacular, restaurants were easily accessible and food was delicious, transport was quickly available, Spa, Gym, 7 swimming pools, we had no disappointments.
Stayed 6 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful ocean view, best breakfast. Customer service is cold and careless .
Stayed 3 nights in Sep 2024

10/10 Excellent

BoBae

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property and we enjoyed our stay! Front desk staff wasn’t really friendly except for the bellmen. Breakfast buffet staff was nice though!
Stayed 2 nights in Sep 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Royal Neptun. The bed was big and our balcony view was out of this world. The complimentary breakfast and private beach also added greatly to our experience. A few minor nitpicks include that the shower pressure was poor and it was hard to get the right temperature. Additionally, the mini fridge was stocked so full that when we opened it, several glass beer bottles fell out and shattered all over the floor. Maintenance took a while to come, and when they were done cleaning, there was still beer and a few shards of glass remaining. Aside from these things, we would definitely consider staying here again.
Stayed 3 nights in Sep 2024

8/10 Good

Jaime Eduardo

Travelled with family
Liked: Cleanliness
Space and building
Stayed 2 nights in Sep 2024

8/10 Good

Lou

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I give this about a 3.5, mostly due to the cost vs. value. First the good. Clean, modern hotel with enough decoration to provide nice ambience. Hotel is in Lapad, on a beautiful point with gorgeous, panoramic views of the Adriatic and the two island lighthouses guarding the harbor. About 15-20 euro to old town Dubrovnik. Or 2.5 euro per person by bus. Bus is directly on main road by hotel-less than 5 minute walk. Hotel has 3 pools and is part of a complex of 3 hotels by same company. Lowest pool is down by the rocks next to the sea. Lots of chairs among the rocks and entrances along a 200meter seashore and swimming area. No beach, just some access points between rocks to the water. One metal stair to water to the far left facing the water. Service is good. Room is ok. Big with large balcony. Smells strongly of cigarette smoke, don’t appear to be no smoking rooms. We had a Jr. Suite and the sofa pull out to bed was a humpback disaster. My daughter ended up sleeping sidewise on the bed with her feet hanging off. AirCond only goes to 20c, afternoon sun makes room hot even with shades Big bath, lots of closet space. Breakfast is buffet for all 3 hotels- super busy. Expect to wait 5-10minutes for coffee machines. Only 4 coffee machines and they are very slow, so long lines in busy period. Food is good, not great, with many options including gluten free bread, vegetables, etc. a bit light on fruit and no fresh juice. Almost Four Seasons level prices so i expected more.
Stayed 2 nights in Sep 2024

6/10 Okay

Stacey

Average hotel, basic, definitely not a 4 or 5 star hotel. Friendly, nice staff,
Stayed 1 night in Aug 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel right on the beautiful Croatian coastline. The staff are all very helpful and friendly (special thanks to Dora on Reception who helped us sort out an injured pigeon on the roof - long story!). Breakfast is lovely. Rooms excellent. There is more than one pool and we liked the pool by the bar and the padded sunbeds are very comfy with no rushing to put towels down. We took ubers to Dubrovnik old town and paid about 9 euros each way. The number 6 bus goes there but looked very full coming home. If you walk down the path opposite the hotel, within 5 minutes you reach a few nice shops - souvenir, mini markets, icecreams and 2 or 3 nice cafes/restaurants we went to. We walked the old town wall which was great and we went when it first opened at 8 am as it got so hot later on. Highly recommend this excellent hotel.
Stayed 7 nights in Jul 2024

10/10 Excellent

Angela Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting overlooking the sea. Easy stroll to numerous restaurants. Bus service to Dubrovnik city just a few minutes walk away.
Stayed 5 nights in Jul 2024

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay here last week. Beautiful and stunning location with great service. Our maid Marina was the sweetest ever, so friendly and welcoming to us every time we saw her! Thank you!
Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 4 nights in Jul 2024