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4.0 out of 5

"I've stayed at Somerset a number of times. The only downside is the building works on Bencoolen Street " More

By a verified traveller on Mon 31 Oct 2016

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Deluxe Room, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Premier Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Somerset Bencoolen Singapore, you're just a quick walk from Bugis Street Shopping District. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant. Built in 2004, this upmarket aparthotel has 110 apartments over 12 floors. Each apartment offers free WiFi and a kitchen.

  • Each apartment offers a kitchen, a living room and a dining area
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Steps from Bugis Street Shopping District and a 4-minute drive from Gardens by the Bay

Somerset Bencoolen Singapore ratings based on 7 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Somerset Bencoolen Singapore

Everyone (5) Family (1)
4 out of 5

Value for money

I've stayed at Somerset a number of times. The only downside is the building works on Bencoolen Street

Posted by , from London on 31 Oct 2016

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Comment from Hotel Management

2 Nov 2016 by With Heartfelt Appreciation

Dear Carole, Greetings and welcome back! The team at Somerset Bencoolen sincerely thanks you for your valued support and we are heartened to know you had another enjoyable and comfortable stay at our serviced residence. We deeply regret to learn the only detraction of your otherwise perfect stay was the inconvenience caused to you by the ongoing construction works for the upcoming subway station and line. All of us sincerely seek your kind patience over this matter as we are very confident the new Bencoolen MRT station and Downtown Line will bring much value to our residents when these works are completed and the new Downtown Line comes into operation next year. It has been our great pleasure being of service to you and we earnestly look forward to welcoming you back and being of service to you again soon. Thank you. Kind regards, Cynthia Lim, Resident Relations Manager

4 out of 5
Gutes Hotel in hervorragender Lage Sehr freundliches Personal

Posted by on 17 Mar 2018

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Comment from Hotel Management

19 Mar 2018 by With Heartfelt Appreciation

Dear Valued Resident, Greetings from your friendly team at Somerset Bencoolen! Thank you for choosing our centrally located serviced residence and for your positive feedback. We are delighted you enjoyed most aspects of your stay with us and have found our location convenient and ideal for your holiday here. It has been our great pleasure to have been of service to you and we earnestly look forward to welcoming you back in the near future. We are at your service. Thank you. Kind regards, Cynthia Lim, Resident Relations Manager

4 out of 5
Huone oli luvatun kaltainen.Ehkä hieman pienempi mitä kuvista saattoi odottaa mutta luvatut asiat olivat siellä. Emme valitettavasti voi julkaista arvosteluja, joissa on loukkauksia tai kirosanoja tai joissa mainitaan huonehinta, henkilökohtaisia tietoja, nettisivuosoite tai puhelinnumero.

Posted by on 11 Jan 2018

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Comment from Hotel Management

18 Jan 2018 by With Sincere Appreciation

Dear Valued Resident, Thank you for choosing our serviced residence and for letting us know you had a comfortable stay with us. We humbly admit we are perplexed with your comments regarding materials you post and we would appreciate it if you could kindly write to us if you have any concerns. We assure you we value our residents' privacy, safety and security and will not compromise on these matters. Thank you. Kind regards, Cynthia Lim, Resident Relations Manager

4 out of 5
Kiva, todella tilava huoneisto, jossa paljon säilytystilaa, toimiva keittiö, erillinen makuuhuone, olohuone ja kylpyhuone. Siisti huoneisto, hyvä palvelu, perusvalikoiman aamiainen. Sijainti kätevä ostosten kannalta.

Posted by , from Helsinki on 23 Oct 2017

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Comment from Hotel Management

26 Oct 2017 by With Heartfelt Appreciation

Dear Virpi, Greetings from your friendly team at Somerset Bencoolen! Thank you for choosing our serviced residence and for your positive feedback. All of us are delighted you had an enjoyable and comfortable stay with us. We are indeed thrilled to learn you have been impressed with our spacious apartment and have found our location convenient. We sincerely hope you will make our residence your choice accommodation whenever your travels bring you back. It has been our great privilege and pleasure to have been of service to you. All of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays with us. We are at your service. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager

5 out of 5

Große Zimmer in sehr guter Lage

Das Hotel ist sehr zentral gelegen mit gutem Anschluss zum ÖV. ( Bus und MRT) Unser Apartment war sehr großzügig bemessen und gut ausgestattet. Auffallend die Freundlichkeit und Hilfsbereit aller Mitarbeiter. Mit dem offerierten Frühstück waren wir auch sehr zufrieden.

Posted by , from Bern, Schweiz on 16 Oct 2017

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Comment from Hotel Management

24 Oct 2017 by With Heartfelt Appreciation

Dear Roger, Greetings from your friendly team at Somerset Bencoolen! Thank you for choosing our centrally located serviced residence and for your lovely complement for our service. All of us are indeed heartened to learn you have found our location ideal and convenient. It has been our great pleasure to have been of service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager

4 out of 5

Viikon lomamatka Singaporessa

Pros: Sijainti oli erinomainen lähellä metroa ja useita nähtävyyksiä. Huoneisto oli hyvin varusteltu ja siisti.
Cons: Sänky saisi olla pehmeämpi ja aamiainen voisi olla monipuolisempi.
Location: Bras basahin metroasema on lyhyen kävelymatkan päässä ja lähistöllä on useita nähtävyyksiä ml. Kansallismuseo ja Fort Canning -puisto.
Vietimme viikon loman Singaporessa ja majoituimme Somerset Bencoolen -huoneistohotelliin, joka osoittautui hinta-laatusuhteeltaan varsin hyväksi valinnaksi. Huoneisto oli hyvin varusteltu ja todella siisti (siivottiin päivittäin). Erillinen vaatehuone oli mukava yllätys. Hotellin sijainti oli erinomainen lähellä metroa ja kävelymatkan päässä useista nähtävyyksistä. Ainoan ison miinuksen tuo kivikova sänky. Aamiainen oli perustasoa ja se sisältyi hintaan.

Posted by , from Helsinki on 6 Feb 2017

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Comment from Hotel Management

8 Feb 2017 by With Heartfelt Appreciation

Dear Tuomas, Greetings! The team at Somerset Bencoolen is delighted you had a great stay at our serviced residence and that you have found your recent stay with us to be of great value. We deeply regret to learn the only detraction of your stay was the firmness of our mattress and we are truly sorry for the discomfort caused to you. Kindly allow us to share that our Housekeeping team would be most pleased to place a mattress topper on the beds of residents who prefer a less firm support and we sincerely hope you will approach us for this mattress topper when you next stay with us. Do feel free to drop us a note when you make your reservations or approach our friendly Guest Service team when you arrive at our residence. It has truly been our great pleasure hosting you at Somerset Bencoolen and all of us earnestly look forward to being of service to you again in the near future. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager

3 out of 5

Prima Lage und praktische Ausstattung

Pros: Der Pool und die Dachterrasse!
Cons: Die Zimmer könnten etwas stilvoller eingerichtet sein.
Location: Mitten in der Stadt, zwischen diversen Einkaufszentren, State Library und Museen. Alles super fußläufig zu erreichen.
Für Familien sehr praktisch, in der Küche hat man alles, was man braucht. Frühstück eher einfach, aber OK. Service sehr nett, schöner Stadtblick und der Pool auf der Dachterrasse ist sowieso toll. Nur das Zimmer ist vom Mobiliar etwas unansehnlich für den Preis. Wir waren trotzdem zufrieden für 3 Tage, weil wir mit Baby unterwegs waren und vom Babybett bis zu Herd und Mikrowelle alles vorhanden war.

Posted by on 23 Jan 2017

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Comment from Hotel Management

26 Jan 2017 by With Heartfelt Apprecaition

Dear Valued Resident, Greetings! Thank you for choosing our serviced residence for your recent holiday in Singapore. all of us are heartened to learn our spacious and fully-equipped apartment was ideal for your stay requirements especially as you were traveling with your baby. We sincerely appreciate your valuable feedback on the condition of our apartments and we would like to assure you our management shall be working with the relevant persons to seek improvements. It has been our great pleasure hosting your family and you. We earnestly look forward to being of service to you again. Thank you. Kind regards, Cynthia Lim, Resident Relations Manager

About the Somerset Bencoolen Singapore

Location No 51 Bencoolen Street, Singapore, 189630

Property Features

There's a restaurant on site. WiFi is free in public spaces. Somerset Bencoolen Singapore offers its guests a kids' pool, an outdoor pool, and a fitness centre. The business-friendly Somerset Bencoolen Singapore also features a terrace, a garden, and concierge services. For a fee, parking is available. This 4-star Singapore aparthotel is smoke free.

  • 110 guestrooms or units
  • 12 levels
  • Built in 2004
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Newspapers for purchase
  • Lift
  • No smoking on site
  • Water dispenser
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Separate living room
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Separate dining area
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Metro station: Bencoolen Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Somerset Bencoolen Singapore offers 110 air-conditioned accommodations with a safe and complimentary dressing gowns. 32-inch LCD televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on weekdays only.

  • In-room kitchen
  • Separate bedroom
  • Dining room
  • LCD television
  • Cable channels
  • Fridge
  • Microwave
  • Stovetop
  • Electric kettle
  • Kitchenware
  • Bath or shower
  • Housekeeping (weekdays only)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Wardrobe or cupboard
  • Toothbrush and toothpaste
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

Somerset Bencoolen Singapore has a restaurant on site.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchairs available on site
  • Stair-free path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

This property provides housekeeping services Monday-Saturday. Housekeeping is not available on public holidays.

Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SGD 129.6 per day.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Somerset Bencoolen Singapore

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and mobile payments; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated that there is a smoke detector on the property

Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and mobile payments. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. The property is professionally cleaned.

  • One child stays free
  • Mobile payments
  • UnionPay
  • Credit card pre-authorization
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Comprehensive recycling policy
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Water dispenser use by guests actively encouraged
  • Security system
  • Staffed front desk
  • Children stay free - maximum age 5
  • Guest will receive an email before arrival 24 hours
  • Contactless check-in is available
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately SGD 15 per person
  • Self-parking fee: SGD 26 per day
  • Rollaway bed fee: SGD 129.6 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bencoolen Somerset
  • Bencoolen Somerset Singapore
  • Singapore Somerset Bencoolen
  • Somerset Bencoolen
  • Somerset Bencoolen Apartment
  • Somerset Bencoolen Apartment Singapore
  • Somerset Bencoolen Singapore
  • Somerset Singapore
  • Somerset Singapore Bencoolen
  • Somerset Bencoolen Singapore Aparthotel
  • Somerset Bencoolen Aparthotel
  • Somerset Bencoolen Singapore Singapore
  • Somerset Bencoolen Singapore Aparthotel
  • Somerset Bencoolen Singapore Aparthotel Singapore

You should know

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
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