Sonesta ES Suites San Jose Airport

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonesta ES Suites San Jose Airport

Lobby
Exterior
Outdoor pool, pool loungers
Premium bedding, pillow-top beds, desk, laptop workspace
Full-sized fridge, microwave, stovetop, dishwasher

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning

Explore the area

Map
1602 Crane Ct, San Jose, CA, 95112
  • Casino M8trix
    15 min walk
  • PayPal Park
    4 min drive
  • San Jose Flea Market
    4 min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    6 min drive

Room options

Suite, 1 King Bed (One Bedroom)

  • 49.6 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • 49.6 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

  • 49.6 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • 49.6 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, 2 Queen Beds, Accessible (Mobility Tub Two Bedrooms)

  • 69.4 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, Multiple Beds (Two Bedroom)

  • 69.4 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds (Two Bedroom)

  • 69.4 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

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About this property

Sonesta ES Suites San Jose Airport

San Jose hotel in Trimble Business Area with free breakfast and a 24-hour fitness center
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk. Weekly housekeeping is available.
Sonesta ES Suites San Jose Airport offers 114 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This San Jose hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of the helpful staff at Sonesta ES Suites San Jose Airport. During your stay, you'll be within walking distance of Casino M8trix. Free breakfast, free WiFi in public areas, and an outdoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and convenience store
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute drive from PayPal Park and 6 minutes from SAP Center at San Jose
  • Cats and dogs welcome for a fee (restrictions apply)
Sonesta ES Suites San Jose Airport offers its guests an outdoor pool and a 24-hour fitness center. WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. The business-friendly Sonesta ES Suites San Jose Airport also features a fireplace in the lobby, laundry facilities, and a convenience store. For a fee, parking is available.

This 3-star San Jose hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 9:00 AM.

Languages

Chinese (Cantonese), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 10 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–9:00 AM

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Full-sized fridge
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Separate living room

Conveniences

  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Ceiling hoist
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Fridge
  • Stovetop
  • Toaster

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 10 per day
  • Pet fee: USD 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 6 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn San Jose
Holiday Inn Staybridge Suites
Holiday San Jose
San Jose Holiday
San Jose Holiday Inn
Staybridge Suites San Jose Aparthotel
Staybridge Suites Holiday Inn
Staybridge Suites Holiday Inn San Jose
Staybridge Suites Holiday San Jose
Staybridge Suites by Holiday Inn San Jose
Staybridge Suites Jose
Staybridge Suites San Jose Hotel San Jose
San Jose Staybridge Suites

Sonesta ES Suites San Jose Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 457 out of 824 reviews" "
Rating 8 - Good. 179 out of 824 reviews" "
Rating 6 - Okay. 88 out of 824 reviews" "
Rating 4 - Poor. 53 out of 824 reviews" "
Rating 2 - Terrible. 47 out of 824 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Kenta, San Jose

Stayed 9 nights in May 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Extended trip
This was a last minute booking and overall was a good experience once we got to the room. One not so good experience was they told us we can check in early and the room would be ready but instead made us wait 3hours until finally checking in because “they only had 1 maid and she wasn’t done with all the rooms”. The other was the $250 security deposit which was inconvenient for the rest of the trip. The location and room was very nice and spacious. They also had very good complementary breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Amber

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Hotel was located very close to the airport and there were lots of shopping and dining options nearby. The continental breakfast was also good. I didn’t like that there wasn’t a room option for the two bedroom that had two queens or doubles in each bedroom as I was traveling as a party of 5. Front desk staff was also very helpful with helping me find a specific stores I was searching for in the area.
Stayed 3 nights in Aug 2024

4/10 Poor

Richard

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Construction and cleanliness woes
We’ve stayed at this location before and have loved it. This time was different and we will likely not stay there again. They are remodeling the rooms, so there is construction going on. It looks like it will be very nice with fresh colors and new fixtures. We checked in and the first room had black mold in the bathroom. The lovely staff Reina upgraded us to another room. She was very welcoming and solved our issue quickly. Unfortunately, that upgraded room had a rat. When we told the staff, they said it as due to the construction. The maintenance worker put in rat traps and was checking periodically. Before the rat encounter, I was walking around like normal and my feet were black from the carpet.
Stayed 4 nights in Aug 2024

4/10 Poor

Richard

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Construction and cleanliness woes
We’ve stayed at this location before and have loved it; the room layout, the kitchen, the BBQ and pool! This time was different and we will likely not stay there again. They are remodeling the rooms, so there is construction going on. It looks like it will be very nice with fresh colors and new fixtures. We checked in and the first room had black mold in the bathroom. The lovely staff Reina upgraded us to another room. She was very welcoming and solved our issue quickly. Unfortunately, that upgraded room had a rat it in. When we told the staff, they said it as due to the constructions and they ar run the walls. They get into rooms from the bathroom sliding door frame. The maintenance worker put in rat traps and was checking periodically. They could not move us to another room. I felt nasty staying in the same room as a rat. Before the rat encounter, I was walking around like normal and my feet were black from the carpet.
Stayed 4 nights in Aug 2024

10/10 Excellent

Paulina, San Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Joshua

Stayed 1 night in Aug 2024

8/10 Good

EDWARD

Stayed 2 nights in Jul 2024

2/10 Terrible

gary

Stayed 4 nights in Jul 2024

8/10 Good

Timothy

Stayed 1 night in Jul 2024

2/10 Terrible

Jessica

Stayed 5 nights in May 2024

2/10 Terrible

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The hotel is under construction so they don’t have as many units available. The breakfast is excellent. I called many times to request a downstairs room and put in my request because my father was having surgery and needed a downstairs room, and what did they give me? An upstairs room. I ended falling and spraining my ankle moving our luggage out of that hotel and to another hotel that COULD accommodate my request. Making a stressful time with my father’s surgery even more stressful. I would never stay at Sonesta again.
Stayed 7 nights in Jul 2024

10/10 Excellent

Nga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was OK!
Stayed 3 nights in Jul 2024

10/10 Excellent

yougui, Brookfield

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place to stay. Staff ( Miss. Venus) is nice.
Stayed 3 nights in Jul 2024

10/10 Excellent

Reene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

William

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 18 nights in Jun 2024

4/10 Poor

Dudley

Travelled with family
Disliked: Property conditions & facilities
Our room was infested with Flies and furniture,floor and bathroom were dirty. Bathroom was only supplied with 2 bath towels for a 2 night stay and only a half roll of toilet paper with no spare. As well as no hair dryer!
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 5 nights in Apr 2024

6/10 Okay

Darryl Bernard

Stayed 3 nights in Jul 2024

4/10 Poor

cristina

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Terrible
My room is very dirty, the furniture and the floors bathroom I had a 3 nights double suite reservation for 4 people and only have a 2 towels I ask for towels toilet paper, and coffe machine at the first day. And I ended have, at the last night outside is a very dirty with spiderweb all the stairs to my room. I love stay at sonesta. . Always , look first for sonesta for first option in all my trips because I love the suites, but this time be so bad,
Stayed 3 nights in Jul 2024

2/10 Terrible

Irene

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Roger

Stayed 3 nights in Jun 2024