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5.0 out of 5

"Awesome place friendly staff " More

By a verified traveller on Wed 15 Sep 2021

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Room, 2 Queen Beds (No Jacuzzi Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Basic Single Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed (No Jacuzzi Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Arena Hotel, you're just a quick walk from SAP Center at San Jose. Free WiFi in public areas, free self-parking and laundry facilities are available.

  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a computer
  • 6 minutes by foot from SAP Center at San Jose and a 2-minute drive from San Jose Convention Center

Arena Hotel ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Arena Hotel

Couples (1)
5 out of 5
Awesome place friendly staff

Posted by on 15 Sep 2021

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Renovations + Closures

The following facilities are closed on Friday and Saturday:

  • Restaurant

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:

  • Restaurant

Property Features

Arena Hotel offers its guests complimentary newspapers in the lobby, laundry facilities, and a front desk safe. A computer station is on site and WiFi is free in public spaces. Free self parking is available. This San Jose hotel is smoke free.

  • 89 guestrooms or units
  • 3 levels
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Computer for guest use
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking

Transport

  • Train station: San Jose Diridon Station (0.6 km / 0.4 mi)
  • Metro station: San Jose Diridon Tram Stop (0.5 km / 0.3 mi)
  • Parking: Free self parking

Room Amenities

Arena Hotel offers 89 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. Guests can make use of the in-room fridges and microwaves. Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Fridge
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout curtains
  • Climate control
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arena Hotel
  • Arena Hotel San Jose
  • Arena San Jose
  • Arena Hotel Hotel
  • Arena Hotel San Jose
  • Arena Hotel Hotel San Jose

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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