Union Square Plaza Hotel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Union Square Plaza Hotel

Room, 2 Double Beds | View from room
Deluxe Room
Theatre show
Reception
Theatre show

Reviews

7.0 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
432 Geary St, San Francisco, CA, 94102
  • Union Square
    3 min walk
  • Westin St Francis Hotel Glass Elevators
    3 min walk
  • Warfield Theatre
    7 min walk
  • San Francisco, CA (JCC-China Basin Heliport)
    18 min drive

Room options

Standard Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

Room, 1 Queen Bed (Extended Stay)

  • Sleeps 3
  • 1 Queen Bed

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

Deluxe Room

  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About this property

Union Square Plaza Hotel

Hotel with a 24-hour front desk, a short walk to Union Square
Along with concierge services, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Housekeeping is available on request.
Union Square Plaza Hotel offers 72 accommodations with hair dryers and irons/ironing boards. Cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Our customers tell us they can't get enough of the helpful staff at Union Square Plaza Hotel. During your stay, you're just a quick walk from Union Square. Features include free WiFi in public areas and concierge services.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 3-minute walk from Union Square and 12 minutes by foot from San Francisco Museum of Modern Art
Union Square Plaza Hotel offers its guests tour/ticket assistance and concierge services. WiFi is free in public spaces.

This San Francisco hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Height restrictions apply for on-site parking
  • Off-site parking within 528 ft (USD 45 per day)

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Fan
  • Heating
  • Portable fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • TV

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay
  • Breakage deposit: USD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 45 per day (528 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Union Square Plaza
Union Square Plaza
Union Square Plaza Hotel
Union Square Plaza San Francisco
Union Square Plaza Hotel Hotel
Union Square Plaza Hotel San Francisco
Union Square Plaza Hotel Hotel San Francisco

Union Square Plaza Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 229 out of 1028 reviews" "
Rating 8 - Good. 314 out of 1028 reviews" "
Rating 6 - Okay. 267 out of 1028 reviews" "
Rating 4 - Poor. 126 out of 1028 reviews" "
Rating 2 - Terrible. 92 out of 1028 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony Wai Chin

Fast check in
Stayed 4 nights in Aug 2024

8/10 Good

Dennis

Very nice place in union square
Hansel was great and helpful forna potential long term stay another time.
Stayed 9 nights in Jul 2024

2/10 Terrible

Nica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Tim

Liked: Cleanliness, property conditions & facilities
This isn't in union square, it's in the tenderloin, on the border. that said, it was a legit hotel.
Stayed 1 night in Jul 2024

8/10 Good

Matthew

Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not terrible
The hotel is overall a good option if you’re not looking for an extended stay, as the room lacked air conditioning.
Stayed 1 night in Jul 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hansel at the front desk was very helpful with directions and places to eat. The Holtel is old but the price and area was nice.
Stayed 2 nights in Jul 2024

2/10 Terrible

Carmen Astrit

Stayed 1 night in Jul 2024

10/10 Excellent

Ivan

Stayed 2 nights in Jun 2024

4/10 Poor

Michael

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
My room was located over an alley where very noisy construction was going on all night. i was reluctantly moved, but it was clear the staff knew. Also no washcloth or coffee maker
Stayed 2 nights in Jun 2024

8/10 Good

Eller Jr

Liked: Cleanliness, amenities, property conditions & facilities
Having at least a free coffee in the morning would be better.
Stayed 1 night in Jun 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Rebecca

Travelled with family
Disliked: Amenities
Clean bed. Windows thin. You can hear everything in the street that is going on.
Stayed 1 night in Jun 2024

4/10 Poor

Hemal, Edison

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No AC in entire hotel , had to sleep with fan
Stayed 1 night in Jun 2024

2/10 Terrible

Brenda

Stayed 1 night in May 2024

2/10 Terrible

Izamar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No a/c available on the room, room super duty
Stayed 1 night in May 2024

10/10 Excellent

Jimena

Travelled with group
Liked: Amenities
Very well kept, clean, good service and hospitality, rooms were great too with room service
Stayed 3 nights in May 2024

6/10 Okay

Avik

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

6/10 Okay

Luis

Liked: Cleanliness
Stayed 2 nights in May 2024

2/10 Terrible

juan

Stayed 3 nights in May 2024

10/10 Excellent

Garret

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid hotel. Solid room. Solid service.
Stayed 1 night in May 2024

10/10 Excellent

Saifullah

Liked: Amenities
Satisfy
Stayed 1 night in Apr 2024

6/10 Okay

Franz

Liked: Cleanliness
Disliked: Staff & service
Very noisy during the night. Working crews on the street not sound tight rooms.
Stayed 1 night in Apr 2024

2/10 Terrible

Wendell

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed from 3/25 to 3/30 2024. Room had mice and cockroaches. We called Expedia for help, they could not help us. I ask for refund and was told no refund. Rug and floor had a big hole in them. Window was very dangerous opens all the way down to floor almost and straight out , do not stay here if you have small children they can fall out of this window no screens. No grab bars in bathtub very slick and uneven. Room was wet the entire stay. Water running down windows, and we felt damp whole stay. They do NOT have washcloths. And they do not put clean towels in rooms, you must go down to front desk to ask for towels. There is no night person at desk so if you have emergency you are on your own. Beds so uncomfortable, and very small. My granddaughter and I are small people and almost couldn't fit in the bed. No latch on the door, light shows under the door and around the door at night so door doesn't fit well.. The ONLY good thing about this place was the day desk clerk he was amazing, and a joy to talk to and work with in whatever we needed. Hostels are near by, transportation is near by, Dave's Deli is just to the right of the front of the Front Door , it is a WONDERFUL place to eat. We didn't have a car so not sure about parking. The noise at night from the street 6 floors below us was pretty crazy, people screaming and playing horns, but we didn't mind that part. Expedia has never been so uncaring when I use them, but this time they didn't even care. Never again.
Stayed 5 nights in Mar 2024