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Union Square Plaza Hotel

2.0 star property

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Photo gallery for Union Square Plaza Hotel

Room, 2 Double Beds
Room, 2 Double Beds | View from room
Property entrance
Reception
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • 24/7 front desk

Explore the area

View in a map
432 Geary St, San Francisco, CA, 94102
  • Place, Westin St Francis Hotel Glass Elevators
    ‪2 min walk‬
  • Place, Union Square
    ‪3 min walk‬
  • Place, SF Masonic Auditorium
    ‪6 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.4 out of 10
Very good
(7 reviews)
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Queen Room

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Queen Room

  • Sleeps 2

View all photos for Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Double Room

  • Sleeps 2

View all photos for Queen Room

Desk, iron/ironing board, free WiFi, bed sheets

Queen Room

  • Sleeps 2

View all photos for Double Room with 2 Double Beds

Desk, iron/ironing board, free WiFi, bed sheets

Double Room with 2 Double Beds

  • Sleeps 4

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(23 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

7.2 out of 10
Good
(9 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

7.0 out of 10
Good
(21 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Union Square Plaza Hotel

Hotel with a 24-hour front desk, 3-minute walk to Union Square
Along with concierge services, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Housekeeping is available on request.
Union Square Plaza Hotel offers 72 accommodations with hair dryers and irons/ironing boards. Cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Our customers tell us they can't get enough of the helpful staff at Union Square Plaza Hotel. During your stay, you're just a quick walk from Union Square. Features include free WiFi in public areas and concierge services.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 3-minute walk from Union Square and 12 minutes by foot from San Francisco Museum of Modern Art
Union Square Plaza Hotel offers its guests tour/ticket assistance and concierge services. WiFi is free in public spaces.

This San Francisco hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 45 per day)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping on request
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Built in 1913
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay
  • Breakage deposit: USD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 45 per day (528 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Union Square Plaza
Union Square Plaza
Union Square Plaza Hotel
Union Square Plaza San Francisco
Union Square Plaza Hotel Hotel
Union Square Plaza Hotel San Francisco
Union Square Plaza Hotel Hotel San Francisco

Union Square Plaza Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 255 out of 1002 reviews
Rating 8 - Good. 316 out of 1002 reviews
Rating 6 - Okay. 231 out of 1002 reviews
Rating 4 - Poor. 109 out of 1002 reviews
Rating 2 - Terrible. 91 out of 1002 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Tamra

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Giber

Stayed 1 night in Sep 2025

6/10 Okay

Emmanuel

Stayed 4 nights in Sep 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and value. Easy access to all modes of ground transportation, inckuding trolley. Walkable to T Mobile Park. Nice dining options very close. However, very noisy. Homeless people are common, but not prolific.
Stayed 1 night in Sep 2025

2/10 Terrible

Sahak

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I want a refund. No a/c. Very stuffy in the hotel and the room. I couldn’t breathe. I left and got another hotel. I need a refund.
Stayed 1 night in Sep 2025

8/10 Good

Sean

Liked: Property conditions & facilities
Room was just not 100% clean.
Stayed 2 nights in Sep 2025

8/10 Good

Rosamaria

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The zone is very down full of homeless and dirty neighborhoods.
Stayed 2 nights in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jeffery

Liked: Amenities
Service was excellent especially Hansel at the desk
Stayed 3 nights in Aug 2025

10/10 Excellent

Mauricio

Business traveller
Liked: Staff & service
Grungy and old
Stayed 1 night in Aug 2025

6/10 Okay

Paula

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Didn't like the location. No where to park.
Stayed 1 night in Aug 2025

6/10 Okay

Brian

Liked: Staff & service
Disliked: Amenities
No microwave or a/c and heating in room
Stayed 4 nights in Jul 2025

8/10 Good

Thomas, Carlsbad

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Property is old, however beds were clean and bathrooms and shower was updated. In room carpets looked dirty. Staff was very welcoming and helpful navigating the neighborhood. It’s a great location to visit most sights by food. We enjoyed the location. Nice to see SF recovering post COVID. City felt much better in summer of 2025 vs last year
Stayed 2 nights in Aug 2025

8/10 Good

Michael, Clackamas

Liked: Cleanliness, staff & service
For the location, the price was OK, but it's a bare bones place. Room was clean, and the bed and shower were decent, but they don't even have coffee.
Stayed 1 night in Aug 2025

2/10 Terrible

Alexander

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom is completely covered in black mold ! But the guy who seems to be the owner made up for it so i’m sorry to him for this review I don’t blame him. Goodnight!
Stayed 1 night in Jul 2025

8/10 Good

Marc

Liked: Cleanliness
Stayed 4 nights in Jul 2025

6/10 Okay

EVELYN

Liked: Staff & service
No on place to eat . Room cold .No personal thermostat in order to heat my room. The whole building needed to be heated . Which they did with reservation. The day I arrived it was in the low 50"s and rainy no sunshine. room was on the cool side.
Stayed 5 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Tony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Walking distance from Union square
Stayed 2 nights in Jul 2025

2/10 Terrible

Matthew, Forest Grove

Disliked: Cleanliness, staff & service, property conditions & facilities
Unsafe area
Stayed 2 nights in Jul 2025

8/10 Good

David

Liked: Cleanliness
Stayed 1 night in Jun 2025

8/10 Good

josef

Property was what I expected and was perfect for what I needed
Stayed 2 nights in Jun 2025

6/10 Okay

Jarnail

Stayed 1 night in May 2025

8/10 Good

Amir, Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice budget hotel in the heart of San Fran. Clean, basic and well-furnished room. Convenient to Union Square and other areas. Just be mindful of vagrants and definitely park in a safe garage.
Stayed 1 night in May 2025

8/10 Good

Murray

Business traveller
Liked: Cleanliness, staff & service
Great value, friendly staff. Room was clean as I would expect. Neighborhood is convenient block up from Union square, Easy walk to market, moscone, ferry building, financial district, and Chinatown.
Stayed 1 night in Jun 2025