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Aparthotel

Marriott Vacation Club®, San Francisco

3.0 star property

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Photo gallery for Marriott Vacation Club®, San Francisco

Property amenity
Lounge
Lobby
Reception
Fitness facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
2620 Jones St, San Francisco, CA, 94133
  • Place, Lombard Street
    ‪5 min walk‬
  • Place, Ghirardelli Square
    ‪8 min walk‬
  • Place, Pier 39
    ‪8 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Courtyard View

Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed, Courtyard View

9.2 out of 10
Wonderful
(34 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Urban, View)

Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed (Urban, View)

9.8 out of 10
Exceptional
(23 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (View)

Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 2 Queen Beds (View)

9.4 out of 10
Exceptional
(113 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Courtyard View

Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 2 Queen Beds, Courtyard View

9.4 out of 10
Exceptional
(51 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (No View)

Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed (No View)

9.4 out of 10
Exceptional
(26 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Urban, View)

Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed (Urban, View)

8.8 out of 10
Excellent
(29 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (View)

Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 2 Queen Beds (View)

9.4 out of 10
Exceptional
(36 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Courtyard View

Suite, 1 Bedroom, Courtyard View | Living area

Suite, 1 Bedroom, Courtyard View

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Double Bed (View)

Room, 1 Double Bed (View)

Room, 1 Double Bed (View)

  • 31 sq m
  • Sleeps 6
  • 1 Double Bed

View all photos for Room, 2 Queen Beds, Courtyard View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 2 Queen Beds, Courtyard View (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Marriott Vacation Club®, San Francisco

This smoke-free aparthotel features a 24-hour fitness center, valet parking, and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk and multilingual staff assistance are onsite. Each apartment offers free WiFi, premium bedding, and an LED TV with cable channels. Free local calls, a hair dryer, and a safe are among the other amenities that guests will find.
Marriott Vacation Club®, San Francisco offers 234 accommodations with safes and hair dryers. Beds feature premium bedding. LED televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This San Francisco aparthotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the aparthotel include a 24-hour fitness center.
Marriott Vacation Club®, San Francisco's great location gets high marks from our customers. During your stay, you're just a quick walk from Ghirardelli Square. Free WiFi in public areas, a 24-hour gym, and laundry facilities are available. Built in 1974, this comfortable aparthotel has 234 apartments on 3 floors. Each apartment includes amenities such as free WiFi and an LED TV.
  • Each apartment offers an LED TV, premium bedding, and free local calls
  • Free WiFi
  • Valet parking available for a fee
  • Amenities include laundry facilities, a multilingual staff, and an elevator
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 10-minute walk of Ghirardelli Square and Lombard Street
Marriott Vacation Club®, San Francisco offers its guests a 24-hour fitness center, multilingual staff, and laundry facilities. WiFi is free in public spaces. For a fee, parking is available.

This 3-star San Francisco aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 80 per day)
  • Limited on-site valet parking

Bedrooms

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Outdoor areas

  • Outdoor entertainment area
  • Outdoor furniture

Laundry

  • Laundry facilities

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Daily housekeeping
  • Free local calls
  • Iron/ironing board
  • Multilingual staff
  • Phone
  • Safe

Location highlights

  • In a historical district
  • Near the airport

Things to do

  • 24-hour gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting
  • Fire extinguisher

General

  • 1 building
  • 234 units
  • 3 floors
  • Built in 1974
  • Connecting units available

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from April 8 2026 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 80 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and outdoor lighting
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Vacation Club® San Francisco
Marriott Vacation Club Pulse San Francisco
Marriott Vacation Club®, San Francisco Hotel
Marriott Vacation Club®, San Francisco San Francisco
Marriott Vacation Club®, San Francisco Hotel San Francisco

Marriott Vacation Club®, San Francisco Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 900 out of 1217 reviews
Rating 8 - Good. 210 out of 1217 reviews
Rating 6 - Okay. 52 out of 1217 reviews
Rating 4 - Poor. 25 out of 1217 reviews
Rating 2 - Terrible. 30 out of 1217 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff, spotless room, good location
Stayed 3 nights in Jan 2026

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay, staff was friendly and we were allowed to check-in early!
Stayed 3 nights in Jan 2026

10/10 Excellent

COLIN E

Stayed 1 night in Jan 2026

10/10 Excellent

Elaine

Liked: Cleanliness, amenities, property conditions & facilities
Staff! Friendly, accommodating and knowledgeable.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ronald, Draper

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room and very friendly staff. Fitness room was nice and clean.
Stayed 1 night in Jan 2026

8/10 Good

Kacey

Stayed 5 nights in Jan 2026

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service
Yes the room was clean and the beds were made every day. The staff was friendly and helpful.
Stayed 4 nights in Jan 2026

8/10 Good

DEMETRICE

Liked: Cleanliness, staff & service, amenities
Great Hospitality. Wish they had the free morning Breakfast buffet.
Stayed 2 nights in Jan 2026

10/10 Excellent

Dana

Stayed 3 nights in Jan 2026

8/10 Good

Claudia

Stayed 1 night in Jan 2026

4/10 Poor

Lizeth

Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel was not familiar with the listing via hotels.com and were not transparent with mandatory valet parking.
Stayed 1 night in Jan 2026

10/10 Excellent

Landon, Manteca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a gift for my granddaughters 21st bday! After talking with her, she said it was very nice, modern, great valet parking, and a good location to the wharf area!
Stayed 1 night in Jan 2026

10/10 Excellent

Germain

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes. Bell Hop staff was courteous and helpful. Only have valet parking option for the hotel so you may want to prepare for that if you want to. Other than that, everything has been great.
Stayed 1 night in Jan 2026

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities
Awesome stay! Great customer service and clean comfortable hotel!
Stayed 4 nights in Jan 2026

6/10 Okay

Emily

Liked: Cleanliness, amenities
Staff was great- I requested a blanket and it was at my door within 15 mins and was responsive to a loud neighbor that was enjoying loud music aftwr 11:30pm.. The room above our room had a squeaky floorboard and it was so loud!
Stayed 2 nights in Jan 2026

10/10 Excellent

Anika

Liked: Cleanliness, amenities, property conditions & facilities
Nice room/bed, the staff was very nice and helpful. 10 minute walk to fisherman’s wharf.
Stayed 3 nights in Jan 2026

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed over NYE after attending a big party and it was just what we were looking for, quiet, nice, and relaxing. We loved all the Holiday decorations too, and the staff was nice and friendly. Our room was a good size with a king bed and a foldout sofa. The bathroom was nice and roomy, we had no issues whatsoever. Coffee was great the next morning too and there was a complimentary focaccia tasting in the lobby area which we gladly participated in and enjoyed! Overall a great stay and would definitely come back!
Stayed 1 night in Dec 2025

10/10 Excellent

Lilian

Stayed 1 night in Dec 2025

2/10 Terrible

Minerva

Travelled with family
Disliked: Amenities
Imagine staying in very cold and rainy SF and then you take a shower and found out there’s no hot water😤 called front desk and told me it will be fixed in a few minutes but it never did get fixed. This is how bad customer service was, upon check out the front desk staff did apologized and said if we could stay after the 1100 check out time the plumber is going to fix it around 11 am, we thought she was kidding but she was very serious. They promised to reimburse us $100 but has not seen that credit yet. And I told them you guys call yourself a vacation club? I have been in the US for over 30 years and I have not stayed in any hotel with no hot water never until we stayed at Marriott Vacation Club in SF. Too bad 1 star is the lowest I can give, they don’t deserve any star whatsoever😡
Stayed 1 night in Dec 2025

8/10 Good

Alessandra

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is nice new and clean , is missing breakfast. Only food or snacks available to purchase . We travel by car from las Vegas and our check in was at midnight. We were tired and the gentleman at check in was very rude. We need a different parking because our rented van was to high. The check in person was very rude and didn’t help us to find a solution. After a exchange of words and even security to show up at check in a second lady that knew better help us to find an application that show us different choices for parking because our hotel couldn’t fit our rental vehicle. The first attendance told me to move my car from the valet parking right away creating a tensed situation. I had to high my voice and tell him that we had 3 rooms reservation with parking and we want to take our 10 people check in in their rooms and after 2 people will take the van to a different parking near by. The attendant didn’t know how to direct himself in order to help us and at same time reduce the stress of the moment. Thank you for the 2 lady that helps us we were able to park near by and go to our hotel room.ls. The rooms had no water for 2 nights in a row. We have to go to the lobby to purchase it. Overall the facilities are very nice , clean and well located but it took a ruff employee to make our checking in difficult. Thankfully our check out was very nice. They help with all the luggage in a positive and happy mood!
Stayed 2 nights in Jan 2026

10/10 Excellent

Matt

Stayed 1 night in Dec 2025

10/10 Excellent

Marcelo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms very comfortable. Good stay for families, well located near Fisherman’s Wharf.
Stayed 1 night in Jan 2026

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very spacious -- it was nice to have a separate living room and bedroom. The room was clean, the shower was huge! Hotel staff at the front desk and cleaning staff provided excellent service. We greatly enjoyed the daily activities and the walking tour led by Adam (I think that is his name).
Stayed 4 nights in Dec 2025

8/10 Good

tina

Stayed 1 night in Jan 2026

10/10 Excellent

Luis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay near pier 39
Stayed 4 nights in Dec 2025

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