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Kimpton Alton Fisherman's Wharf by IHG

4.5 star property
VIP Access

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Photo gallery for Kimpton Alton Fisherman's Wharf by IHG

Exterior
Exterior
Exterior
Frette Italian sheets, premium bedding, down duvets, pillow-top beds
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym

Explore the area

Map
2700 JONES STREET, San Francisco, CA, 94133
  • Ghirardelli Square
    ‪6 min walk‬
  • Pier 39
    ‪8 min walk‬
  • Lombard Street
    ‪9 min walk‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪43 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Premium Room, 2 Queen Beds, City View

View from room

Premium Room, 2 Queen Beds, City View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Bay View

View from room

Premium Room, 2 Queen Beds, Bay View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Spa)

Room amenity

Premium Room, 1 King Bed (Spa)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mobility Accessible (Roll-In Shower, Accessible Tub)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 1 King Bed, Mobility Accessible (Roll-In Shower, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Room amenity

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Twin Bed

View all photos for Room (Essential)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room (Essential)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

Room amenity

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Essential)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (Essential)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Essential)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 Queen Bed (Essential)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Bay View

Room amenity

Premium Room, 1 King Bed, Bay View

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Essential)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds (Essential)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Bay View (Spa)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 1 King Bed, Bay View (Spa)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

Room amenity

Premium Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

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About this property

Kimpton Alton Fisherman's Wharf by IHG

Luxury hotel with a 24-hour fitness center and spa services
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, valet parking, and coffee/tea in a common area. Housekeeping is available on request.
Kimpton Alton Fisherman's Wharf by IHG offers 248 accommodations with minibars and safes. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, Swedish massages, and facials.
Our customers tell us they can't get enough of Kimpton Alton Fisherman's Wharf by IHG's great location. During your stay, you're just a quick walk from Pier 39. Enjoy features like free WiFi in public areas and a free manager's reception, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy Filipino cuisine while dining at Abaca
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, complimentary bicycles, and scooter/moped rentals
  • Guests really like the accommodations for the nice bathrooms, cleanliness, and overall comfort
  • Within a 10-minute walk of Ghirardelli Square and San Francisco Maritime National Historical Park
  • Cats and dogs welcome for free
  • Pet-friendly amenities are available, including food and water bowls
Kimpton Alton Fisherman's Wharf by IHG offers its guests a 24-hour fitness center and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Kimpton Alton Fisherman's Wharf by IHG. For a fee, parking is available. A complete renovation of Kimpton Alton Fisherman's Wharf by IHG was completed in May 2021.

This 4.5-star San Francisco hotel is smoke free.

The hotel hosts a free manager's reception daily.
Abaca - This restaurant specializes in Filipino cuisine and serves breakfast, lunch, and dinner.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 70 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 1:00 PM on weekends; USD 15 to 50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Abaca

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Scooter/moped rentals

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Vegetable garden

Spa

  • Deep-tissue massages
  • Facials
  • In-room massages
  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Portable bathtub seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Streaming services

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 41.20 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room safe

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 50 per person
  • Valet parking fee: USD 70 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kimpton Alton Hotel
Kimpton Alton Hotel Fisherman's Wharf
Holiday Inn San Francisco Fisherman's Wharf
Kimpton Alton Fisherman's Wharf by IHG Hotel
Kimpton Alton Fisherman's Wharf an IHG Hotel
Kimpton Alton Hotel Fisherman's Wharf an IHG Hotel
Kimpton Alton Fisherman's Wharf by IHG San Francisco
Kimpton Alton Fisherman's Wharf by IHG Hotel San Francisco

Kimpton Alton Fisherman's Wharf by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1022 out of 1483 reviews
Rating 8 - Good. 281 out of 1483 reviews
Rating 6 - Okay. 103 out of 1483 reviews
Rating 4 - Poor. 40 out of 1483 reviews
Rating 2 - Terrible. 37 out of 1483 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Alberto

Stayed 4 nights in Dec 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice!
Stayed 2 nights in Dec 2024

10/10 Excellent

Niomi

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay at the Kimpton Alton, though parking was an issue. Parking at the property was very expensive, and parking lots in the vicinity were not the safest.
Stayed 4 nights in Dec 2024

10/10 Excellent

Payton

Stayed 3 nights in Dec 2024

6/10 Okay

Susan

Travelled with family
Liked: Staff & service
Location was ok. We were placed in a first floor room which was dark and not as nice as shown on the website. The valet parking system was spotty.
Stayed 4 nights in Dec 2024

10/10 Excellent

robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Dec 2024

10/10 Excellent

Jeffrey A

Liked: Cleanliness, staff & service, property conditions & facilities
Really made my Family feel like it was the Holiday Season, even away from home
Stayed 2 nights in Dec 2024

8/10 Good

Aeri

Stayed 1 night in Dec 2024

8/10 Good

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Sajid

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks nothin lkke the photos. Basically a motel.
Stayed 6 nights in Dec 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

4/10 Poor

Sunitha

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Some of the staff is rude
Stayed 2 nights in Dec 2024

4/10 Poor

Avi

Travelled with partner
Disliked: Staff & service, amenities
I rarely write hotel reviews, but since I booked this stay based on others’ reviews, I felt it was important to share my experience. The more time I spent at this hotel, the more confused I became about the glowing reviews on Expedia. The key takeaway: lower your expectations. This is not a luxury hotel. It’s an old property that’s been renovated. The rooms are small and basic—a bed, a desk, and minimal light. The gym is just a small room with a few machines. Amenities are sparse, making this better suited for a business trip than a vacation. Unfortunately, my experience was disappointing. I booked for my wife’s birthday based on Expedia’s high rating, which also falsely claimed the hotel had a spa (it does not). Upon arrival, the lobby looked nice, but the walkways revealed the building’s age, and there was a weird, old smell in the hallway leading to our room. Our ground-floor room was small, and dark. We politely asked the front desk to switch rooms, only to be met with rudeness. The staff member scolded us, saying, "You don’t do that to a hotel," and acted as if our request was a major inconvenience. Eventually, she reluctantly moved us but continued to lecture me. The new room wasn’t much better—the TV didn’t work, and while the engineer who fixed it was kind, it added to an already disappointing first day. This is, at best, a 3-star hotel. If you’re looking for a comfortable, luxury stay or plan to spend much in the hotel, I’d advise against booking here.
Stayed 4 nights in Dec 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Babak

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Terrible experience
One of the worst customer service experience I have had in years with hotels in general. Very rude front desk staff at check in and no idea how to manage my reservation with one confirmation number but 2 different rooms under 2 different names. Only one person to bring luggages and he was a break for a long time. I had to ask manager to find someone to bring all the luggages up which normally I would just do it myself but this time there were a lot and I was by myself with 4 kids. I don't recommend this place to anyone.
Stayed 1 night in Dec 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Dec 2024

4/10 Poor

Yelitza

Travelled with family
Liked: Amenities, property conditions & facilities
Location...drink reception
Stayed 1 night in Dec 2024

10/10 Excellent

Marlon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while visiting San Francisco.
Stayed 3 nights in Dec 2024

10/10 Excellent

Javier, Downey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

ARIEL

Stayed 5 nights in Aug 2024

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were extremely friendly and helpful. The location is great. The property is clean, hip, and comfortable.
Stayed 1 night in Dec 2024

8/10 Good

Jyotsna

Liked: Cleanliness
Stayed 3 nights in Dec 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Missed opportunity
This hotel doesn't honor VIP elite benefits although its registered as a hotels.com vip elite hotel. It only recognises IHG members. I would have picked another hotel if I had known otherwise. The hotel restaurant abaca is excellent.
Stayed 1 night in Dec 2024

6/10 Okay

Susanna

Stayed 1 night in Nov 2024

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Great location Very expensive parking fees and also extra local fees and tax.
Stayed 2 nights in Dec 2024