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JW Marriott San Francisco Union Square

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JW Marriott San Francisco Union Square

Exterior
Premium bedding, down duvets, pillow-top beds, in-room safe
Room, 2 Queen Beds, City View
View from property
Serves lunch and dinner

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pet-friendly
  • Air conditioning
  • Housekeeping
  • Bar
  • Laundry

Explore the area

Map
515 Mason Street, San Francisco, CA, 94102
  • Union Square
    2 min walk
  • Akiko's Sushi Bar
    1 min walk
  • Powell St & Post St Stop
    2 min walk
  • San Francisco, CA (JCC-China Basin Heliport)
    17 min drive

Room options

View all photos for Room, 2 Queen Beds, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, City View

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, City View

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 33.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, 1 King Bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

  • 33.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 33.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 43.0 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, City View (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, City View (Hearing Accessible)

  • 33.0 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, City View (Hearing Accessible)

  • 33.0 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 33.0 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Hearing Accessible)

  • 33.0 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 Bedroom, Non Smoking

View from room

Presidential Suite, 1 Bedroom, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Shower, designer toiletries, hair dryer, dressing gowns

Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed

Room amenity

Studio Suite, 1 King Bed with Sofa bed

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed

Room amenity

Executive Room, 1 King Bed

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

JW Marriott San Francisco Union Square

Luxury San Francisco hotel in Union Square with a 24-hour fitness center
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking, and conference space. Housekeeping is available on request.
JW Marriott San Francisco Union Square offers 344 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium cable channels and Netflix. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries.

This San Francisco hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

JW Marriott San Francisco Union Square's great location gets high marks from our customers. During your stay, you're just a quick walk from Union Square. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi in some public areas
  • Enjoy Californian cuisine while dining at Level III Restaurant
  • WiFi and wired Internet for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 13 minutes by foot from San Francisco Museum of Modern Art and a 3-minute drive from Oracle Park
  • Pets welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 4352 square feet (404 square meters) and includes conference space. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the luxury JW Marriott San Francisco Union Square. The hotel can provide wedding services and tour/ticket assistance. Parking is available for a fee.

This 4.5-star San Francisco hotel is smoke free.

Level III Restaurant - This restaurant specializes in Californian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Level III Bar - This bar specializes in Californian cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Farsi, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 79 per night; includes in/out privileges)
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Level III Restaurant
  • Level III Bar

Things to do

  • 24-hour fitness centre
  • Bike parking
  • Bike storage

Family friendly

  • Corner/local shop
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space (4352 square feet)
  • Meeting rooms - 15

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in reception
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bathroom (partially open)
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch smart TV
  • TV channels
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Weight limit: 25 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 41.13 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 17.95 per day (rates may vary)
  • Valet parking fee: USD 79 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

JW Marriott Hotel San Francisco Union Square
JW Marriott San Francisco Union Square
Jw Marriott San Francisco Union Square Hotel San Francisco
Marriott San Francisco
Pan Pacific Hotel San Francisco
San Francisco Jw Marriott
JW Marriott San Francisco Union Square Hotel
JW Marriott San Francisco Union Square Hotel
JW Marriott San Francisco Union Square San Francisco
JW Marriott San Francisco Union Square Hotel San Francisco

JW Marriott San Francisco Union Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 619 out of 1001 reviews" "
Rating 8 - Good. 212 out of 1001 reviews" "
Rating 6 - Okay. 90 out of 1001 reviews" "
Rating 4 - Poor. 48 out of 1001 reviews" "
Rating 2 - Terrible. 32 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nader

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The JW Marriott at Union Square is a wonderful hotel. I stayed at many hotels in San Francisco in the past, the JW Marriott is one of the best that I stayed in, the other being the Fairmont. The JW Marriott is conveniently located on walk-in distance to Union Square. It looks newly renovated. Everything is impeccably clean. The decor is modern and beautiful. The lobby, elevator and hallways look modern and everything looks new and clean. The elevators are fast, have a view of the lobby and there is no wait for them. The room is spacious and modern. The be decor is fantastic. The beds are very comfortable. The bathroom is very large, modern and the shower is great. The amenities are excellent. All in all an excellent experience . I will stay there again in the future
Stayed 2 nights in Sep 2024

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about our stay.
Stayed 2 nights in Sep 2024

8/10 Good

Maria

Stayed 2 nights in Aug 2024

10/10 Excellent

Alisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff were warm & inviting. Great location in San Francisco.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Monni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Staff available
Stayed 3 nights in Aug 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

lorraine

Stayed 1 night in Jul 2024

8/10 Good

Phil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in Union Square area of San Fran. Easy in and out . Nice place
Stayed 1 night in Aug 2024

10/10 Excellent

John

Stayed 2 nights in Aug 2024

4/10 Poor

Karan

Stayed 1 night in Aug 2024

6/10 Okay

Pamela

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Property was location was perfect to being near shopping and activities.
Stayed 4 nights in Jul 2024

4/10 Poor

Silas

Stayed 6 nights in Jul 2024

10/10 Excellent

Sandy, Union City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 3 nights in Jul 2024

10/10 Excellent

Kathryn

Travelled with partner
Amazing service, very accommodating - will stay again!
Stayed 2 nights in Jul 2024

10/10 Excellent

Eduardo, bay city

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean well keep
Stayed 3 nights in Jul 2024

10/10 Excellent

Tavares

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Clean and nice service
Stayed 1 night in Jul 2024

8/10 Good

MARCO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Amy

Stayed 1 night in Jul 2024

10/10 Excellent

M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Diego

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Front desk friendliness
Not so much friendly at the front desk and at first we got a roof right next to the gym and it sounds to much
Stayed 3 nights in Jul 2024

2/10 Terrible

Daryl

Travelled with group
Disliked: Staff & service
I had an item taken from my room. I noticed this after checkout and have tried to retrieve the item but the response has been poor. Would not recommend staying here
Stayed 3 nights in Jul 2024

10/10 Excellent

Jan

Stayed 2 nights in Jul 2024