InterContinental Mark Hopkins, an IHG Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for InterContinental Mark Hopkins, an IHG Hotel

Lobby sitting area
Minibar, in-room safe, desk, blackout curtains
Point of interest
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Parking available
  • Pet-friendly
  • Breakfast available

Explore the area

Map
999 California Street, San Francisco, CA, 94108
  • SF Masonic Auditorium
    ‪3 min walk‬
  • Grace Cathedral
    ‪3 min walk‬
  • Union Square
    ‪6 min walk‬
  • San Francisco, CA (JCC-China Basin Heliport)
    ‪19 min drive‬

Room options

Suite (Penthouse)

  • 70 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

Suite, 2 Bedrooms

  • 70 sq m
  • Bay view
  • Sleeps 6
  • 1 Twin Bed

Suite, 1 Bedroom, Roll-in Shower (Mobility)

  • 74 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom (Dining Area, Sunroom Access)

  • 79 sq m
  • Bay view
  • Sleeps 2
  • 1 Twin Bed

Room, 1 Queen Bed (Cosy)

9.6 out of 10
Exceptional
(14 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom (Dining Area)

10.0 out of 10
Exceptional
(1 review)
  • 73 sq m
  • Bay view
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom, City View

  • 139 sq m
  • Bay view
  • Sleeps 2
  • 1 Twin Bed

Suite (Mark Hopkins)

  • 50 sq m
  • Bay view
  • Sleeps 2
  • 1 Twin Bed

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(71 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Sun Room Access)

  • 34 sq m
  • Bay view
  • Sleeps 2
  • 1 Twin Bed

Junior Suite, 1 King Bed

7.8 out of 10
Good
(13 reviews)
  • 49 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Room

8.4 out of 10
Very good
(30 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Twin Bed

Club Suite, 1 Bedroom, Business Lounge Access

  • 121 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

Classic Room, 2 Double Beds

9.2 out of 10
Wonderful
(30 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed (Golden Gate Bridge View)

9.0 out of 10
Wonderful
(12 reviews)
  • 34 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Classic Room (Upgraded)

9.0 out of 10
Wonderful
(8 reviews)
  • 34 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Classic Room, 2 Double Beds, City View

9.6 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed (Nob Hill Neighborhood Views)

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, City View

8.0 out of 10
Very good
(4 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Presidential Suite

  • 51 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

Classic Room, 2 Double Beds, Roll-in Shower (Mobility)

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed, Roll-in Shower (Mobility)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

InterContinental Mark Hopkins, an IHG Hotel

Historic San Francisco hotel in Downtown San Francisco with a fitness center
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business center, and concierge services are onsite. Change of towels is available on request.
InterContinental Mark Hopkins, an IHG Hotel offers 382 air-conditioned accommodations with iPod docking stations and minibars. 44-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
InterContinental Mark Hopkins, an IHG Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from SF Masonic Auditorium. Free WiFi in public areas, a restaurant, and a gym are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Just a 3-minute walk from Grace Cathedral and a 2-minute drive from Lombard Street
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 17 meeting rooms.

Public spaces have free WiFi and wired Internet. A fitness center, a terrace, and multilingual staff are also featured at the eco-certified InterContinental Mark Hopkins, an IHG Hotel. Parking is available for a fee.

This 4-star San Francisco hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Nob Hill Club - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Top of The Mark SkyLounge - Onsite cocktail bar. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of America.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (USD 87.78 per night; includes in/out privileges)
  • Electric car charging station on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 10-50 for adults and USD 10-40 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Nob Hill Club
  • Top of The Mark SkyLounge

Things to do

  • Bike parking
  • Fitness centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting rooms - 17

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar in shower
  • In-room accessibility
  • Visual fire alarm
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 44-inch flat-screen TV
  • Digital channels
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Minibar

More

  • Bulk dispenser for toiletries
  • Composting
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 37.63 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 for adults, and USD 10 to 40 for children
  • Valet parking fee: USD 87.78 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Hopkins
InterContinental Mark
InterContinental Mark Hopkins
InterContinental Mark Hopkins Hotel
InterContinental Mark Hopkins Hotel San Francisco
InterContinental Mark Hopkins San Francisco
Mark Hopkins InterContinental
Intercontinental Mark Hopkins San Francisco Hotel San Francisco
San Francisco Intercontinental

InterContinental Mark Hopkins, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 671 out of 1004 reviews" "
Rating 8 - Good. 204 out of 1004 reviews" "
Rating 6 - Okay. 79 out of 1004 reviews" "
Rating 4 - Poor. 36 out of 1004 reviews" "
Rating 2 - Terrible. 14 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lourdes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love the property, the area, the personnel, dining and bar service. The view from the top restaurant is spectacular
Stayed 1 night in Oct 2024

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. Decor is a bit tired, including the decor at Top of the Rock, but still a great place to stay. Excellent guest services!!
Stayed 2 nights in Oct 2024

8/10 Good

Markus, Temecula

Business traveller, Travelled with partner
Liked: Staff & service
Still a great location but the former glory and esprit of the Mark Hopkins was ost!
Stayed 4 nights in Oct 2024

6/10 Okay

Christine

Stayed 2 nights in Sep 2024

6/10 Okay

Thelma

Travelled with family
Liked: Cleanliness
Parking is expensive!
They do not give you a choice to find your own parking and charge $75 for valet parking.
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the Top of the Mark is an institution.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jesika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Great staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful and very well maintained. The service was excellent except the bar on the top floor gets pretty busy so service is a bit slower. I read somewhat of a negative review on this hotel and I couldn’t understand why.
Stayed 3 nights in Oct 2024

10/10 Excellent

Violette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fine dining and hotel experience!
Stayed 1 night in Oct 2024

10/10 Excellent

Poshung

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a pleasant place to stay.
Stayed 4 nights in Jul 2024

10/10 Excellent

Cristin

Liked: Cleanliness, staff & service, property conditions & facilities
enjoyed
Stayed 4 nights in Sep 2024

10/10 Excellent

Jobaid, Folsom

Stayed 1 night in Sep 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, soft bed and an overall comfortable experience
Stayed 1 night in Oct 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Loni

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and price.
Beautiful hotel. Great location, felt safe. Super friendly staff. Rooms are a little small. Clean. Would stay there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

ALFREDO, MEXICO CITY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great service
Stayed 1 night in Sep 2024

6/10 Okay

Mayuran

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Ameen

Stayed 2 nights in Sep 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the property feels dated, everything was clean and the staff was attentive. My stay was pleasant. The area is extremely safe and clean with excellent views. However the walk up to the hotel is quite steep for those of us not use to SF hills.
Stayed 1 night in Sep 2024

10/10 Excellent

Joel

Stayed 3 nights in Sep 2024

10/10 Excellent

Nils

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Very beautiful and well managed. Everyone there was very friendly and helpful.
Stayed 5 nights in Sep 2024

10/10 Excellent

Narayan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing with all aspects. I had an early checkin and even got to go to the rooftop when it was closed to take photos of the amazing views. Great place to stay.
Stayed 1 night in Oct 2024

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charm and Comfort at the Top of San Fran
You can tell the moment you arrive, the InterContinental Mark Hopkins is a regal establishment. The pictures are incredibly accurate, so trust that what you're seeing is what you can expect. If you upgrade to a room with a view of the Golden Gate Bridge, expect the fog (named Karl, curiously) to obscure your view for the first part of the day. As far as getting around San Francisco, the hotel is at the zenith of the city, so be prepared to walk back up to it if you leave on foot. The ferry building and Chinatown are just a short walk away. Everything else is easily accessibly by Uber and there are always some available just a minute or two away. If you're feeling really brave, call yourself a Waymo and let technology drive you around the city for a bit. Don't miss the Boom Boom Room (nightclub) and the Tailor's Son (Italian restaurant) in Japantown, and Tupelo (bar with live music) near Telegraph Hill.
Stayed 3 nights in Sep 2024

6/10 Okay

Teryluz

Business traveller
Hotel is in a convenient location but rooms are old, need a refresh
Stayed 2 nights in Sep 2024