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JW Marriott San Antonio Hill Country Resort & Spa

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JW Marriott San Antonio Hill Country Resort & Spa

4 outdoor pools, pool cabanas (surcharge), pool umbrellas
Property amenity
Exterior
Exterior
4 outdoor pools, pool cabanas (surcharge), pool umbrellas

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
  • Room service

Explore the area

Map
23808 Resort Pkwy, San Antonio, TX, 78261
  • TPC San Antonio
    6 min walk
  • Crooked Branch
    6 min walk
  • San Antonio Station
    26 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    19 min drive

Room options

View all photos for Executive Suite, 1 King Bed with Sofa bed, Balcony (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Suite, 1 King Bed with Sofa bed, Balcony (Hearing Accessible)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Signature Room, 1 King Bed with Sofa bed, Non Smoking

  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Balcony (Hearing Accessible)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Balcony (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds, Balcony (Hearing Accessible)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Balcony

  • 43 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Signature Room, 2 Queen Beds, Non Smoking (Balcony)

Premium bedding, down duvets, pillow-top beds, in-room safe

Signature Room, 2 Queen Beds, Non Smoking (Balcony)

  • 43 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Signature Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Signature Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds, Non Smoking, Balcony

  • 43 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Suite, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Balcony (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

  • 83 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • 83 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed with Sofa bed, Balcony (Hearing Accessible)

  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Roll-In Shwr)

  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds

  • 43 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed with Sofa bed

  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Bedroom, Non Smoking, Golf View

Studio Suite, 1 Bedroom, Non Smoking, Golf View

Studio Suite, 1 Bedroom, Non Smoking, Golf View

  • 83 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Transf Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Transf Shwr)

  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony (Mobility/Hearing Access, Transf Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Balcony (Mobility/Hearing Access, Transf Shwr)

  • 43 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Transf Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed with Sofa bed, Balcony (Mobility/Hearing Access, Transf Shwr)

  • 43 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About this property

JW Marriott San Antonio Hill Country Resort & Spa

Luxury hotel with 6 restaurants and 4 outdoor pools
This smoke-free hotel features 6 restaurants, 4 outdoor pools, and a full-service spa. WiFi in public areas is free. Additionally, a golf course, free water park access, and 4 bars/lounges are onsite. Housekeeping is available on request.
JW Marriott San Antonio Hill Country Resort & Spa offers 1002 accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 65-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries.

This San Antonio hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can play rounds at the 36-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 4 outdoor swimming pools and 2 spa tubs are on site. In addition to a children's pool, other recreational amenities include outdoor tennis courts and a health club.

Children under 14 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Lantana Spa has 30 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at JW Marriott San Antonio Hill Country Resort & Spa. During your stay, you're just a quick walk from TPC San Antonio. Features include free WiFi in public areas, plus 4 outdoor pools and 6 restaurants.
  • Free WiFi in some public areas
  • Enjoy Tex-Mex cuisine at Cibolo Moon, one of the property's 6 restaurants and 4 bars/lounges
  • Buffet breakfast offered for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self parking available for a fee
  • Splash around at the free water park with a lazy river or swim in the 4 outdoor pools
  • Treat yourself to body wraps, deep-tissue massages, or manicures and pedicures at Lantana Spa
  • Services include a lifeguard on site, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a golf course, 2 outdoor tennis courts, and a gym
  • 11.7 mi (18.8 km) from Morgan's Wonderland and 15.4 mi (24.9 km) from The Shops of La Cantera
As a guest of JW Marriott San Antonio Hill Country Resort & Spa, you'll find a full-service spa, a golf course, and a complimentary water park. 4 outdoor swimming pools and 2 spa tubs are also on site. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 19 meeting rooms. Event space at this hotel measures 260000 square feet (24155 square meters) and includes a conference center. A children's pool, a health club, and spa services are also featured at the luxury JW Marriott San Antonio Hill Country Resort & Spa. Parking is available for a fee.

This 4.5-star San Antonio hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Cibolo Moon - This restaurant specializes in Tex-Mex cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
18 Oaks - Overlooking the golf course, this steakhouse specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.
Rivertop Grill - This poolside restaurant serves lunch only. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
High Velocity - This sports bar specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Crooked Branch - This restaurant specializes in Asian cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15.95 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 29 per day; includes in/out privileges)
  • Covered valet parking on site (USD 45 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: USD 32-39 for adults and USD 15-19 for children
  • 6 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Cibolo Moon
  • 18 Oaks
  • Rivertop Grill
  • High Velocity
  • Crooked Branch

Things to do

  • 24-hour fitness centre
  • 4 outdoor pools
  • 2 outdoor tennis courts
  • 2 hot tubs
  • Fitness classes
  • Arcade/games room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Free water park access
  • Full-service spa
  • Game/wildlife viewing
  • Golf course
  • Golf driving range
  • Lifeguards on-site
  • Shopping
  • Table tennis
  • Tennis

Family friendly

  • 4 outdoor pools
  • Arcade/games room
  • Children's games
  • Children's pool
  • Free cots/infant beds
  • Free water park access
  • Corner/local shop
  • Laundry facilities
  • Lazy river
  • Pool gate
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Corner/local shop
  • Library
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Golf cart
  • Golf clubhouse
  • Golf clubs
  • Golf lessons with a pro
  • Golf pro shop
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (260000 square feet of space)
  • Meeting rooms - 19

Outdoors

  • Firepit
  • Garden
  • Lifeguards on site
  • Nature reserve
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • 30 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% of lighting from LEDs
  • Double-glazed windows
  • Fireplace in reception
  • Games
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Romance packages available
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 65-inch smart TV
  • TV channels
  • iPod dock
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from December 2 2024 to December 6 2024 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from October 2 to October 3:
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 1.240 percent destination fee will be charged
  • Resort fee: USD 56.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 32 to 39 for adults, and USD 15 to 19 for children
  • Fee for in-room wireless internet: USD 15.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 15.95 per day (rates may vary)
  • Self parking fee: USD 29 per day (in/out privileges)
  • Covered valet parking fee: USD 45 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

JW Marriott Hill
JW Marriott Hill Resort
JW Marriott San Antonio Hill Country
JW Marriott San Antonio Hill Country Resort
Marriott Hill
Jw Marriott San Antonio Hill Country Hotel San Antonio
Jw Marriott San Antonio Hill Country Resort And Spa
JW Marriott Hill Country Resort
JW Marriott Hill Country
Jw Marriott San Antonio Hill Country Hotel San Antonio
JW Marriott San Antonio Hill Country Resort Spa

JW Marriott San Antonio Hill Country Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 656 out of 1002 reviews" "
Rating 8 - Good. 169 out of 1002 reviews" "
Rating 6 - Okay. 91 out of 1002 reviews" "
Rating 4 - Poor. 54 out of 1002 reviews" "
Rating 2 - Terrible. 32 out of 1002 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Natasha

Liked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

Charles

Stayed 2 nights in Sep 2024

10/10 Excellent

Susie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Dillon

Stayed 1 night in Aug 2024

8/10 Good

Talia

Stayed 1 night in Aug 2024

10/10 Excellent

Thuy, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

KAREN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful. We celebrated a birthday trip for my daughter and myself, along with our family. Unfortunately the pool water was fairly cold. Since advertising, you have heat controlled pools, we were disappointed since we chose this resort for swimming. Most people were jumping out of the pool after stepping in and stating the same. The hotel was great and we were allowed a late checkout to try the pool again, but unfortunately, we mostly kept to the hot tub. I think this is a 5 star property during hot temperatures in the summer, we missed the heat by a week. Beautiful resort!
Stayed 1 night in Sep 2024

8/10 Good

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the JW. The property was very well maintained. Our rooms was clean and comfortable. The noise from disrespectful kids running up and down the hall was bothersome but not the hotels fault. There are plenty of options to eat or get a drink on site. We really liked that there were lots of places to hang out, to either play games, sit and visit or just curl up with a book. We loved the fireplaces all over the property. The water park area was great, even for an older couple without children. We were there Labor Day and the two days following. Once the holiday crowd left, we felt like we nearly had the resort to ourselves. They did close down the restaurant and bar in the water park because it was so slow which was inconvenient, but the small crowd made it worth it. We will definitely be back again and recommend to our family and friends.
Stayed 3 nights in Sep 2024

10/10 Excellent

Eva

Stayed 1 night in Sep 2024

10/10 Excellent

alma b

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience ! Highly recommend. Staff were always courteous, cheerful and accommodating. The water park was a plus!
Stayed 2 nights in Sep 2024

6/10 Okay

Kent

Travelled with family
Liked: Staff & service, amenities
Enjoyed my stay for the most part, but I did not enjoy the ants in my bed. Got bitten a few times. Had to sleep on top of the covers to avoid being bitten any further. Brought it to the staff's attention after the first night, but the problem was not solved. At checkout there was an employee with bug killer on my floor. The person at check out said they had similar complaints from other guests that weekend. I realize with it being Labor Day weekend that there probably wasn't another room they could move me too. I basically tried to avoid my room as much as possible by staying by the pool. Would have been an awesome experience, but ants in the bed is a big problem.
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Stayed 3 nights in Aug 2024

6/10 Okay

Sakphearvy

Travelled with family
Liked: Staff & service, property conditions & facilities
Beautiful property
Stayed 2 nights in Aug 2024

10/10 Excellent

Sandra

Stayed 4 nights in Sep 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The waiters at the lobby were amazing and one of the clerks made us feel very safe and comfortable since we arrived.
Stayed 4 nights in Jul 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Chafic, Frisco

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We were given a handicap-accessible room that was outdated and in need of renovation, even though I never requested one. The shower was old and constantly dripping, and the sink clogged multiple times during our stay. The room definitely needs an update. Additionally, the hotel doesn't offer free charging for electric cars. Instead, they charge the valet fee of $45, which is quite steep considering other hotels offer free charging for members. It doesn’t even need to be a fast charger—just a regular outlet would suffice. The hotel should really improve in this area.
Stayed 3 nights in Aug 2024

10/10 Excellent

HECTOR

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with great amenities
Stayed 3 nights in Aug 2024

10/10 Excellent

Peggie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to spend a relaxing holiday weekend! We enjoyed the adult pool, restaurants, bars and walking trails.
Stayed 3 nights in Aug 2024

8/10 Good

rodolfo

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
pool area service was great. cleanliness was good. lots of children activities overall great first time experience
Stayed 2 nights in Aug 2024

10/10 Excellent

Fidel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was beautiful and it has everything for you!
Stayed 2 nights in Aug 2024

10/10 Excellent

Ashley

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Gilda

Stayed 2 nights in Aug 2024

10/10 Excellent

Corey

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time service was fantastic
Stayed 2 nights in Jul 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024