Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5 star property

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Lobby
Restaurant
Lobby
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar

Explore the area

Map
Carretera Cabeza de Toro, Punta Cana, La Altagracia, 23000
  • Bavaro Lagoon
    ‪12 min walk‬
  • Catalonia Caribe Golf Club
    ‪17 min walk‬
  • Dolphin Explorer
    ‪18 min walk‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪24 min drive‬

Room options

Luxury Room, Pool Access

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Premium Suite

  • 78 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

  • 50 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Pool Access

  • 50 sq m
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 2
  • 2 Double Beds

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Suite

  • 98 sq m
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 1
  • 2 Double Beds

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

Luxury Suite

  • 98 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

  • 98 sq m
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 4
  • 2 King Beds

Luxury Suite

  • 98 sq m
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

Luxury Suite

  • 98 sq m
  • Sleeps 2
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 2
  • 2 King Beds

Luxury Suite

  • 98 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 1
  • 2 King Beds

Similar properties

About this property

Serenade Punta Cana Beach & Spa Resort - All Inclusive

Luxury property on the beach, with 3 outdoor pools
Spend the day catching some rays at Serenade Punta Cana Beach & Spa Resort - All Inclusive's private white sand beach, relaxing by one of the property's 3 outdoor swimming pools, or pampering yourself at the full-service spa. Change of towels is available on request.
Serenade Punta Cana Beach & Spa Resort - All Inclusive offers 603 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 65-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

A private beach and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Serenade Punta Cana Beach & Spa Resort - All Inclusive's great beach location gets high marks from our customers. During your stay, you'll be within walking distance of Cabeza de Toro Beach. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a restaurant, 2 swim-up bars, and 2 poolside bars
  • Splash around at the free water park with a waterslide or swim in the 3 outdoor pools
  • Indulge with hydrotherapy, massages, or body treatments at the spa
  • Services include a lifeguard on site, dry cleaning/laundry, and tour or ticket assistance
  • Onsite recreation includes a private beach, a gym, and volleyball
  • Guests really like the accommodations for the overall comfort, spaciousness, and cleanliness
  • Just a 4-minute drive from Cabeza de Toro Beach and 11 minutes from Downtown Punta Cana
  • Dogs welcome for a fee
Serenade Punta Cana Beach & Spa Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Serenade Punta Cana Beach & Spa Resort - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a children's pool, and a fitness center. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Buffet Principal - Onsite buffet restaurant.
Restaurante SteakHouse - Onsite diner. Open daily.
Restaurante Italiano - Onsite theme restaurant. Open daily.
Restaurante Japones - Onsite theme restaurant. Open daily.
Restaurante Mediterraneo - Onsite theme restaurant. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

Onsite entertainment and activities

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 2 swim-up bars, 2 poolside bars and 1 bar
  • Room service available

Restaurants on site

  • Buffet Principal
  • Restaurante SteakHouse
  • Restaurante Italiano
  • Restaurante Japones
  • Restaurante Mediterraneo

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Air hockey
  • Arcade/games room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer shops
  • Evening entertainment
  • Fitness centre
  • Table football
  • Free water park access
  • Full-service spa
  • Lifeguards on-site
  • Playground
  • Shopping
  • Table tennis
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Children's pool
  • Free cots/infant beds
  • Free water park access
  • Laundry facilities
  • Playground
  • Water slide

Conveniences

  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms - 3

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body treatments
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Communal living room
  • Couples dining
  • Designated smoking areas
  • Games
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 65-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: DOP 6000 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DOP 6000 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 6:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Serenade Punta Cana Beach Spa Resort
Serenade Punta Cana Beach Spa Casino Resort
Serenade Punta Cana Beach Spa Casino Resort All Inclusive

Serenade Punta Cana Beach & Spa Resort - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 2641 out of 5531 reviews
Rating 8 - Good. 1332 out of 5531 reviews
Rating 6 - Okay. 821 out of 5531 reviews
Rating 4 - Poor. 378 out of 5531 reviews
Rating 2 - Terrible. 359 out of 5531 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Monike, Sayreville

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Aariuan Armon

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and clean facilities. Dining was limited and dining areas not located near rooms so expect a good bit of walking.
Stayed 5 nights in Nov 2024

4/10 Poor

Aubrey Nicole

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
staff was very unfriendly to Americans, bathroom in hotel room smelled like mold, had to request housekeeping. staff was speak in English to us until they didnt want to help anymore then would say "no english". every time we ate at any restuarant, staff would walk away while we were ordering and not return. you need reservations for every restuarant besides the buffet, these reservations are hard to get. i called months before to ask about these reservations and was told we didnt need them. this was our honeymoon trip and we thought we would have a great time. turns out, we were just counting down the days till we got to come home. would not recommend this resort to anyone.
Stayed 5 nights in Nov 2024

8/10 Good

Cassandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the best room I have stayed in. Was like a little apartment with a separate living room. Nice large shower but I admit it was a little too open. No door for the shower. I enjoyed everything about the resort with the exception of the food in the buffet. Not enough variety and the taste was sub par. My best meals were the hibachi in the Asian restaurant and surprisingly the Mediterranean restaurant Bellum. The salmon was delicious.
Stayed 5 nights in Nov 2024

10/10 Excellent

yarlenis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy placer
Lo recomiendo más que todo si quieres paz y tranquilida para mi fue una experiencia súper más que todo lo que yo deseaba relaxing la comida súper la atención de supervisor Andrés y el maletero nata el súper quiero felicitarlos a todo el equipo de trabajo
Stayed 2 nights in Nov 2024

6/10 Okay

Melonie

Liked: Cleanliness
The property was clean
Stayed 4 nights in Nov 2024

10/10 Excellent

Jessica, hurlock

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating. The room was large with a beautiful view of the beach. The property was clean and well kept. The banquet had plenty of food choices. Overal, It is a very nice place to stay, and I would stay there again. The only complaint i Have is the room was always damp for some reason even with the A/C on. I wasn't on the coldest setting because i can't take much cold with my spinal cord injury.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jacqueline Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

MARGARITA

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and food were excellent. The amenities were also fantastic, like the pools, music, dance, shows, bars, etc. The maintenance may be improved a little bit as some of the rooms have water leaks in the bathrooms or in the private pool area, but everything else was really good!
Stayed 5 nights in Nov 2024

10/10 Excellent

crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Cromer

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
They need to get new towels for the room and for the pool whatever and New roads cuz these are all washed out worn out and have 24-hour room service not just 12 hours and whatever pool to be open later
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa estrutura
Os funcionários são amigáveis e gentis! Os ambientes são limpos e a comida boa ...
Stayed 7 nights in Nov 2024

6/10 Okay

syed

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
We traveled as group of 9 people and stayed 4 nights. We tried to book steak house and italian resturant but they were fully booked for our entire stay. We asked the front desk but they couldn't do anything which was disappointing. Bathroom had mold in shower and sink faucet and it was clean properly. Very limited items in buffet as compare to other resort. (They don't have hash brown) in breakfast. They don't have enough activites after dark. It just karoke , salsa dance and magic show for 30 mins. I wouldn't recommand this resort. They need alot of improvement
Stayed 4 nights in Nov 2024

10/10 Excellent

Hugo

Stayed 7 nights in Oct 2024

8/10 Good

Ali El Sheikh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 5 nights in Nov 2024

4/10 Poor

Dynéshia

Travelled with partner
Disliked: Staff & service
When we arrived we were assigned a guide to show us the resort. His name was Jackson. The first day he was really nice showed us the resort,helped us reserve our dinner plans and offered to take us to the adults only side for breakfast the next morning. We agreed. The next morning we happened to wake up late and couldnt make it. When we seen him again around the resort,I apologized and told him we woke up late. We noticed he was upset. He kept trying to get us to go to the adults only resort just for breakfast and to see what it offered but I really wasn't interested after he got pushy. He literally asked every time he seen us. I eventually told him to please stop asking and then he showed his true colors. He got loud and said FORGET IT THEN and walked away. After that he never spoke to me and my boyfriend again. We were very polite when we told him we were not interested in seeing the other resort so for him to get so upset made me feel there was another motive and maybe they were trying to sell us something once we got over there. Also the chefs in the buffet are not polite. They do not smile, if tou say hello they just look at you. Even if everyone speaks a different language, a smile goes a long way and they just look so mean and miserable. Imagine being on vacation and being happy just to encounter their staff who looks like they hate their job. Also the fact that you can not take food to room will be the reason I never return.
Stayed 5 nights in Nov 2024

10/10 Excellent

Julie, Portsmouth

Liked: Cleanliness, amenities, property conditions & facilities
I loved the All-Inclusive!
Stayed 5 nights in Nov 2024

10/10 Excellent

Jenna S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Nov 2024

8/10 Good

Oyinkansola Febisola

Liked: Staff & service
Stayed 6 nights in Nov 2024

10/10 Excellent

Javier

Stayed 2 nights in Sep 2024

10/10 Excellent

Krystal

Stayed 3 nights in Oct 2024

8/10 Good

Stephanie

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Monta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really affordable and worth every penny by far one of the best hotels i’ve stayed in!!!
Stayed 1 night in Nov 2024

8/10 Good

Barry, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. Clean, most staff are very polite and helpful. Some staff at front lobby for check in and out seemed less than helpful. Food was decent. All restaurants you have to book at for food were tough to get into, even though most tables were free and unoccupied. Great experience and pools were awesome. Beach was amazing. Room was cleaned well everyday and staff on that side amazing. Beds comfy and rooms that overlooked the pool areas were great to chill on at night time overlooking the pools and ocean. Will go back for sure.
Stayed 8 nights in Nov 2024