Serenade Punta Cana Beach & Spa Resort - All Inclusive - Reviews, Photos & Rates

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pet-friendly

Explore the area

Carretera Cabeza de Toro, Punta Cana, La Altagracia, 23000

Bavaro Lagoon
12 min walk
Catalonia Caribe Golf Club
17 min walk
The Cut
12 min walk
Punta Cana (PUJ-Punta Cana Intl.)
24 min drive

Room options

Luxury Room, Pool Access

50 sq m
Sleeps 3
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Premium Suite

78 sq m
Ocean view
Sleeps 2
1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

50 sq m
Sleeps 2
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

50 sq m
Sleeps 3
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

50 sq m
Sleeps 3
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

50 sq m
Sleeps 4
2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Minibar, in-room safe, desk, blackout curtains

Luxury Room, Garden View

50 sq m
Sleeps 4
2 Double Beds

Luxury Room, Garden View

50 sq m
Sleeps 3
2 Double Beds

Luxury Room, Pool Access

50 sq m
Sleeps 1
1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

Luxury Room, Garden View

50 sq m
Sleeps 2
2 Double Beds

Luxury Room, Garden View

50 sq m
Sleeps 3
2 Double Beds

65-inch flat-screen TV with cable channels, TV, table football

Luxury Suite

98 sq m
Sleeps 4
2 King Beds and 1 Double Sofa Bed

Luxury Room, Garden View

50 sq m
Sleeps 3
2 Double Beds

Luxury Room, Garden View

50 sq m
Sleeps 1
2 Double Beds

Superior Room, Jetted Tub, Sea View

91 sq m
Sea view
Sleeps 3
2 King Beds

Luxury Suite

98 sq m
Sleeps 5
2 King Beds and 1 Double Sofa Bed

Luxury Suite

98 sq m
Sleeps 3
2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

91 sq m
Sea view
Sleeps 4
2 King Beds

Luxury Suite

98 sq m
Sleeps 4
2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

91 sq m
Sea view
Sleeps 3
2 King Beds

Luxury Suite

98 sq m
Sleeps 2
2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

91 sq m
Sea view
Sleeps 2
2 King Beds

Luxury Suite

98 sq m
Sleeps 5
2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

91 sq m
Sea view
Sleeps 3
2 King Beds

Superior Room, Jetted Tub, Sea View

91 sq m
Sea view
Sleeps 1
2 King Beds

Similar properties

On private beach

Pool

Breakfast included

All-inclusive

for 1 night

includes taxes & fees

5 Jan - 6 Jan

About this property

Serenade Punta Cana Beach & Spa Resort - All Inclusive

Luxury property on the beach, with 3 outdoor pools

Spend the day catching some rays at Serenade Punta Cana Beach & Spa Resort - All Inclusive's private white sand beach, relaxing by one of the property's 3 outdoor swimming pools, or pampering yourself at the full-service spa. Change of towels is available on request.

Serenade Punta Cana Beach & Spa Resort - All Inclusive offers 603 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 65-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

A private beach and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Serenade Punta Cana Beach & Spa Resort - All Inclusive's great beach location gets high marks from our customers. During your stay, you'll be within walking distance of Cabeza de Toro Beach. Features include free breakfast, free WiFi in public areas, and free self parking.

Free buffet breakfast served daily
Free WiFi
Free self parking
Drinking and dining options include a restaurant, 2 swim-up bars, and 2 poolside bars
Splash around at the free water park with a waterslide or swim in the 3 outdoor pools
Indulge with hydrotherapy, aromatherapy, or body treatments at the spa
Services include a lifeguard on site, dry cleaning/laundry, and tour or ticket assistance
Onsite recreation includes a private beach, a gym, and volleyball
Guests really like the accommodations for the cleanliness, overall comfort, and spaciousness
Just a 4-minute drive from Cabeza de Toro Beach and 11 minutes from Downtown Punta Cana
Dogs welcome for a fee

Serenade Punta Cana Beach & Spa Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Serenade Punta Cana Beach & Spa Resort - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a children's pool, and a fitness center. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.

Buffet Principal - Onsite buffet restaurant.

Restaurante SteakHouse - Onsite diner. Open daily.

Restaurante Italiano - Onsite theme restaurant. Open daily.

Restaurante Japones - Onsite theme restaurant. Open daily.

Restaurante Mediterraneo - Onsite theme restaurant. Open daily.

Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included

Room service during certain hours (limited menu)

In-room minibar (all beverages included)

Dining availability limited at one or more venues

Land activities

Fitness facilities

Kids club

Lessons/classes/games

Aerobics

Water fitness

Yoga

Entertainment

Onsite entertainment and activities

Languages

English, French, German, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free covered self-parking on site

Food and drink

Free buffet breakfast available daily 7:00 AM–10:00 AM
1 restaurant
2 swim-up bars, 2 poolside bars and 1 bar
Room service available

Restaurants on site

Buffet Principal
Restaurante SteakHouse
Restaurante Italiano
Restaurante Japones
Restaurante Mediterraneo

Things to do

3 outdoor pools
Fitness classes
Air hockey
Arcade/games room
Beach volleyball
Billiards/pool table
Children's pool
Concerts/live shows
Designer shops
Evening entertainment
Fitness centre
Table football
Free water park access
Full-service spa
Lifeguards on-site
Playground
Shopping
Table tennis
Yoga classes

Family friendly

3 outdoor pools
Arcade/games room
Children's pool
Free cots/infant beds
Free water park access
Laundry facilities
Playground
Water slide

Conveniences

Banquet hall
Lift
Gift shop/newsstand
Reception hall

Guest services

24-hour front desk
Change of towels (on request)
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Business services

Conference space
Meeting rooms - 3

Outdoors

Beach loungers
Beach umbrellas
Garden
Lifeguards on site
Outdoor entertainment area
Outdoor furniture
Pool sunloungers
Pool umbrellas
Private beachfront location
Terrace

Spa

5 treatment rooms
Aromatherapy
Body treatments
Facials
Hydrotherapy
Manicures and pedicures
Massage - on the beach
Massage/treatment rooms
Outdoor treatment areas
Sauna
Spa open daily
Hot tub
Steam room
Turkish bath/hammam

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible (may have limits)

Beach towels
Communal living room
Couples dining
Designated smoking areas
Games
Romance packages available

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Ceiling fan
Free cots/infant beds

Bathroom

Dressing gowns
Free toiletries
Hairdryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels

Entertainment

65-inch flat-screen TV
TV channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Minibar

Desk
Iron/ironing board (on request)
LED light bulbs
Phone
Safe
Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets: DOP 6000 per pet, per night
Only dogs are allowed
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: DOP 6000 per pet, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

Pool access available from 8:00 AM to 6:30 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Serenade Punta Cana Beach Spa Resort

Serenade Punta Cana Beach Spa Casino Resort

Serenade Punta Cana Beach Spa Casino Resort All Inclusive

Serenade Punta Cana Beach & Spa Resort - All Inclusive Reviews

8.0

Very good

8.8/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Deborah

Travelled with family

23 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved all the staff, they were all so friendly and made sure everyone was having fun at all times!

Stayed 4 nights in Sep 2024

8/10 Good

Joana

22 Sept 2024

Liked: Cleanliness, staff & service, amenities

My stay was short but was really good! The private beach is beautiful, the staff very friendly, helpful and polite, loved their energy! The only thing that could be better for me is the food, everything else was very good.

Stayed 2 nights in Sep 2024

10/10 Excellent

Maria De Jesus

Travelled with group

22 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Everything was great! Perfect spot to enjoy and relax while on vacation. Great service and really enjoyed the options of different food selections. Would recommend for the buffet food to switch it up a bit. Add different variety’s of food.

Stayed 4 nights in Sep 2024

10/10 Excellent

Felipe

22 Sept 2024

Liked: Cleanliness, staff & service

Stayed 4 nights in Sep 2024

8/10 Good

Oscar

22 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Good

Stayed 4 nights in Sep 2024

10/10 Excellent

varinia

22 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Súper acogedor y familiar

Stayed 7 nights in Sep 2024

10/10 Excellent

Jazmine, Longwood

Travelled with group

21 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved the different restaurant options on the resort that you can book through out your stay. The staff are so nice and friendly. Did have entertainment and a disco on property. Would definitely go again

Stayed 8 nights in Sep 2024

10/10 Excellent

Felicia

21 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The food could of been better and the room service options need improvement.

Stayed 4 nights in Sep 2024

10/10 Excellent

Yenisleydi

Travelled with family

21 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful place to enjoy in family

Stayed 5 nights in Sep 2024

8/10 Good

Ernesto

Travelled with family

21 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

We reallly like the restaurants (except the Seafood) was poor , the staff was very friendly, the room was excellent but the nights there were boring, and the beach was very bad ,Cabeza the Toro area in general the beach is horrible.

Stayed 5 nights in Sep 2024

6/10 Okay

Elodie

Travelled with partner

21 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property was okay, staff was nice, entertainment was okay but please guys put a AC in the theatre room, it was hard to concentrate when you’re litterally sweating and fanning yourself the whole time. I did not like the food personally. If you’re traveling with kids, I’d definitely recommend this side but if your with only adults I’d recommend staying on the adults only side! I did one night over here and the remainder of my stay at the serenade all suites … and let’s just say I was in wow and I guess that’s why I may be overshadowing some good parts of the serenade beach lol

Stayed 1 night in Sep 2024

2/10 Terrible

Pedro

21 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

No air conditioning. Rude staff all over including bars

Stayed 3 nights in Jul 2024

10/10 Excellent

madonna Chrysten

20 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Sep 2024

6/10 Okay

DIANELYS

20 Sept 2024

Stayed 7 nights in Aug 2024

8/10 Good

Rosmery

20 Sept 2024

Liked: Cleanliness, staff & service

Stayed 7 nights in Aug 2024

6/10 Okay

Ileana Maria, Crouse

20 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Aug 2024

10/10 Excellent

Felix

20 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Sep 2024

8/10 Good

NATALLIA

19 Sept 2024

Stayed 6 nights in Aug 2024

8/10 Good

Adrian, Washington

19 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Most bang for the buck. You wont be disappointed. Ill definitely come back.

Stayed 4 nights in Sep 2024

10/10 Excellent

Brandi, Tucson

Travelled with partner

18 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very friendly staff and good food!!

Stayed 6 nights in Sep 2024

8/10 Good

Ileana Lopez

18 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Food was not good compare to other properties I have stayed in PC!!

Stayed 3 nights in Sep 2024

2/10 Terrible

ILeana

Travelled with family

18 Sept 2024

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

There are no bottles of water in any restaurants and bars only in the room In the auditorium where they do the show there is no air conditioning

Stayed 3 nights in Sep 2024

2/10 Terrible

Gregory

Travelled with family

18 Sept 2024

Disliked: Cleanliness, amenities, property conditions & facilities

This hotel is definitely not a 5 star anything from the rooms to the food. You’ll be eating at the hair/fly infested buffet unless you’re able to get reservations at one of the restaurants which were also not that good. At the restaurants you’re waiting for your food for about 45 mins for it to come out cold or luke warm. You we be annoyed the whole trip by salesman’s/hustlers from the hotel and from outside the hotel. If allow the guys at beach to take your picture they will try to force you to pay $45 for a picture taken on your own phone. When you want to get into the pool the water is about 90 degrees which is not nice to go into when it’s hot as heck outside. If you think the jacuzzi tub outside of your room is a good idea think again….they leak water all over the patio area and half of the jets don’t work. Goodluck finding a decent drink all the soda/juice is watered down only thing you’ll be able to drink while your here is their slushi drinks out of the cups they hardly wash and taste like syrup. If you are unlucky enough to buy a excursion they will tell you your getting a VIP boat for just your group and private transport to the boat because you bought the better package. You’ll be very surprised when you get onto the bus of 40 people and get to spend the day with a ton of people you don’t know eatting what I can only describe as an adult size lunch able that was left in the sun. They say the pool is opened until 7 but start to take everything away at 5.

Stayed 7 nights in Sep 2024

8/10 Good

Beatrice, Sarasota

Travelled with group

18 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I just wish they would cater more to all nationalities and not just the Latin Hispanic population quite a few Americans visit the resort

Stayed 3 nights in Sep 2024

10/10 Excellent

Jacqueline

18 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This resort was absolutely amazing. There was plenty to do for lovers, friends, and families. If you wanted to avoid the kiddos, just book the adults only side, only a 2 min walk from the main resort area. We’re ready to go back again!

Stayed 4 nights in Sep 2024