Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5 star property

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Terrace/patio
Restaurant
Lobby
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly

Explore the area

Map
Carretera Cabeza de Toro, Punta Cana, La Altagracia, 23000
  • Catalonia Caribe Golf Club
    ‪17 min walk‬
  • Cabeza de Toro Beach
    ‪20 min walk‬
  • Bavaro Beach
    ‪21 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪24 min drive‬

Room options

Luxury Room, Pool Access

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Premium Suite

  • 78 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

  • 50 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Pool Access

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Pool Access

  • 50 sq m
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 2
  • 2 Double Beds

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Suite

  • 98 sq m
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 1
  • 2 Double Beds

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

Luxury Suite

  • 98 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Luxury Suite

  • 98 sq m
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 4
  • 2 King Beds

Luxury Suite

  • 98 sq m
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

Luxury Suite

  • 98 sq m
  • Sleeps 2
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 2
  • 2 King Beds

Luxury Suite

  • 98 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 1
  • 2 King Beds

Similar properties

About this property

Serenade Punta Cana Beach & Spa Resort - All Inclusive

Luxury property on the beach, with 3 outdoor pools
Spend the day catching some rays at Serenade Punta Cana Beach & Spa Resort - All Inclusive's private white sand beach, relaxing by one of the property's 3 outdoor swimming pools, or pampering yourself at the full-service spa. Change of towels is available on request.
Serenade Punta Cana Beach & Spa Resort - All Inclusive offers 603 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 65-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

A private beach and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Serenade Punta Cana Beach & Spa Resort - All Inclusive's great beach location gets high marks from our customers. During your stay, you'll be within walking distance of Cabeza de Toro Beach. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a restaurant, 2 swim-up bars, and 2 poolside bars
  • Splash around at the free water park with a waterslide or swim in the 3 outdoor pools
  • Indulge with body treatments, hydrotherapy, or massages at the spa
  • Services include a lifeguard on site, dry cleaning/laundry, and tour or ticket assistance
  • Onsite recreation includes a private beach, a gym, and volleyball
  • Guests really like the accommodations for the cleanliness, overall comfort, and spaciousness
  • Just a 4-minute drive from Cabeza de Toro Beach and 11 minutes from Downtown Punta Cana
  • Dogs welcome for a fee
Serenade Punta Cana Beach & Spa Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Serenade Punta Cana Beach & Spa Resort - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a children's pool, and a fitness center. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Buffet Principal - Onsite buffet restaurant.
Restaurante SteakHouse - Onsite diner. Open daily.
Restaurante Italiano - Onsite theme restaurant. Open daily.
Restaurante Japones - Onsite theme restaurant. Open daily.
Restaurante Mediterraneo - Onsite theme restaurant. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

Onsite entertainment and activities

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Buffet Principal
  • Restaurante Italiano
  • Restaurante Japones
  • Restaurante Mediterraneo
  • Restaurante SteakHouse

Things to do

  • 3 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Playground
  • Shopping
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free cot
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: DOP 6000 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DOP 6000 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 6:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Serenade Punta Cana Beach Spa Resort
Serenade Punta Cana Beach Spa Casino Resort
Serenade Punta Cana Beach Spa Casino Resort All Inclusive

Serenade Punta Cana Beach & Spa Resort - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 2741 out of 5772 reviews
Rating 8 - Good. 1391 out of 5772 reviews
Rating 6 - Okay. 863 out of 5772 reviews
Rating 4 - Poor. 397 out of 5772 reviews
Rating 2 - Terrible. 380 out of 5772 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kenny Amilcar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff, good food, good price
Stayed 5 nights in Jan 2025

10/10 Excellent

Sheldon

Liked: Property conditions & facilities
The Best Stay I've had in my life . Everything was Perfect!
Stayed 4 nights in Jan 2025

10/10 Excellent

Nordia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was impeccable. Food was not so good. But i would give this resort a perfect 10 based on everything else.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ranfis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff and stay
Stayed 4 nights in Jan 2025

4/10 Poor

Ken, Cape Coral

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy lawn mowing almost every morning. No place to get self serve coffee. Baby coffee cups. Close pool bar during haat 6
Stayed 6 nights in Jan 2025

10/10 Excellent

Franciszek Czeslaw

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pro
Stayed 9 nights in Jan 2025

6/10 Okay

Kai

Stayed 4 nights in Jan 2025

8/10 Good

Karen

Travelled with family
Property extremely clean, staff very friendly, helpful. Food could be a little better, more night time activities.
Stayed 7 nights in Jan 2025

6/10 Okay

Anna

Well to start with I though that a lot of staff went not the kindest to English speaking people .. they choose/wIted on Spanish speaking customers b4 us … our room faced new construction we were told that’s not going to be noisy while we stayed but not true after holiday construction was happening and it was noisy … one day it took housekkipoing like 50 plus minutes to get us new towels bcz our room wasn’t serviced that day ? 😞there were few nice people like Natalie at the coffee bar .. I did like big rooms at the resort
Stayed 7 nights in Dec 2024

8/10 Good

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daniel at the sports bar was the best every night he took care of us!!!!!
Stayed 6 nights in Jan 2025

10/10 Excellent

Alla, Northbrook

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect swimming conditions in the ocean/ sea- no waves. Good quality and variety of food. Small size of a resort- everything is close by and convenient. Would prefer to have no window to the room in the bathroom: had to tape a sheet over it.
Stayed 10 nights in Jan 2025

8/10 Good

Peynado

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Do not leave your wallet around in your room. The staff will skim your credit card information then you’ll start to see random charges. Really bad experience with that. Otherwise, this property was a very nice all inclusive - though the food is not great, it’s edible.
Stayed 2 nights in Jan 2025

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Ilija

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place for a family vacation.
Stayed 4 nights in Dec 2024

8/10 Good

Lori

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entertainment staff were wonderful! Franklin Mariano and Stephaney were great! They treated us very well. The restaurants were difficult to make reservations and it seemed when we were in the restaurants that were more tables open than occupied. The food was very good. It would be nice if the pools and pool bars would stay open later. Overall it was a great place to stay and we would go back!
Stayed 5 nights in Jan 2025

10/10 Excellent

Olha, South Windsor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for the family with small children
Stayed 7 nights in Jan 2025

6/10 Okay

MICHAEL

Travelled with partner
Liked: Cleanliness, amenities
Paid for a swim up room and could not use it because of the mosquitos, there was still water that was not cleaned out. It was so bad they were in our room as well. Felt like the staff always looked angry only until the money came out!!! I have been 3 times to DR and this place was the worst of the 5 star resorts I have stayed at.
Stayed 7 nights in Jan 2025

8/10 Good

Maribel

Travelled with family
Liked: Property conditions & facilities
Food was delicious
Stayed 5 nights in Jan 2025

8/10 Good

Oleksandr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Dec 2024

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The staff was friendly and very professional. Our room was clean. We would stay there again.
Stayed 4 nights in Jan 2025

10/10 Excellent

Eric

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family enjoyed it very much. This was our second time at the resort
Stayed 3 nights in Jan 2025

10/10 Excellent

idiana marilu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lo unico malo fue que al momento de recibirnos no nos dieron mucha informacion acerca de los servicios del resort
Stayed 5 nights in Jan 2025

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were SO helpful and pleasant.
Stayed 10 nights in Dec 2024

10/10 Excellent

Suleynni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for a couple of days in January 2025. Staff is wonderful. So nice and welcoming. Property is beautiful and safe. I loved how clean my room was and how clean the resort is. My only criticism is the food is not that great. 1 out of 2 restaurants I tried was not good and the 2nd one was just ok. The buffet was really mediocre. However, I still enjoyed my time and will go back.
Stayed 3 nights in Jan 2025