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Serenade Punta Cana Beach & Spa Resort - All Inclusive

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Serenade Punta Cana Beach & Spa Resort - All Inclusive

3 outdoor pools, open 8:00 AM to 6:30 PM, pool umbrellas, pool loungers
3 outdoor pools, open 8:00 AM to 6:30 PM, pool umbrellas, pool loungers
Exterior
Minibar, in-room safe, desk, blackout curtains
Free daily buffet breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • All-inclusive
  • Pet-friendly

Explore the area

Map
Carretera Cabeza de Toro, Punta Cana, La Altagracia, 23000
  • Bavaro Lagoon
    ‪12 min walk‬
  • Catalonia Caribe Golf Club
    ‪17 min walk‬
  • Dolphin Explorer
    ‪18 min walk‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪24 min drive‬

Room options

View all photos for Luxury Room, Pool Access

Terrace/patio

Luxury Room, Pool Access

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite

Premium Suite

Premium Suite

  • 78 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Pool Access

Terrace/patio

Luxury Room, Pool Access

  • 50 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Pool Access

Terrace/patio

Luxury Room, Pool Access

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Pool Access

Terrace/patio

Luxury Room, Pool Access

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Pool Access

Terrace/patio

Luxury Room, Pool Access

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, Garden View

Minibar, in-room safe, desk, blackout curtains

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room, Garden View

Minibar, in-room safe, desk, blackout curtains

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Room, Pool Access

Terrace/patio

Luxury Room, Pool Access

  • 50 sq m
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

View all photos for Luxury Room, Garden View

Minibar, in-room safe, desk, blackout curtains

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Luxury Room, Garden View

Minibar, in-room safe, desk, blackout curtains

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Suite

65-inch flat-screen TV with cable channels, TV, table football

Luxury Suite

  • 98 sq m
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Luxury Room, Garden View

Minibar, in-room safe, desk, blackout curtains

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Room, Garden View

Minibar, in-room safe, desk, blackout curtains

Luxury Room, Garden View

  • 50 sq m
  • Sleeps 1
  • 2 Double Beds

View all photos for Superior Room, Jetted Tub, Sea View

Minibar, in-room safe, desk, blackout curtains

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

View all photos for Luxury Suite

65-inch flat-screen TV with cable channels, TV, table football

Luxury Suite

  • 98 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Luxury Suite

65-inch flat-screen TV with cable channels, TV, table football

Luxury Suite

  • 98 sq m
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Superior Room, Jetted Tub, Sea View

Minibar, in-room safe, desk, blackout curtains

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Suite

65-inch flat-screen TV with cable channels, TV, table football

Luxury Suite

  • 98 sq m
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Superior Room, Jetted Tub, Sea View

Minibar, in-room safe, desk, blackout curtains

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

View all photos for Luxury Suite

65-inch flat-screen TV with cable channels, TV, table football

Luxury Suite

  • 98 sq m
  • Sleeps 2
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Superior Room, Jetted Tub, Sea View

Minibar, in-room safe, desk, blackout curtains

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 2
  • 2 King Beds

View all photos for Luxury Suite

65-inch flat-screen TV with cable channels, TV, table football

Luxury Suite

  • 98 sq m
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Superior Room, Jetted Tub, Sea View

Minibar, in-room safe, desk, blackout curtains

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 3
  • 2 King Beds

View all photos for Superior Room, Jetted Tub, Sea View

Minibar, in-room safe, desk, blackout curtains

Superior Room, Jetted Tub, Sea View

  • 91 sq m
  • Sea view
  • Sleeps 1
  • 2 King Beds

Similar properties

Outdoor pool

Serenade All Suites - Adults Only Resort

Pool
All-inclusive
Spa
Pet-friendly
4.5 out of 5, Wonderful, (2217)
The price is €481
for 1 room
includes taxes & fees
4 Feb - 5 Feb
Serenade All Suites - Adults Only Resort

About this property

Serenade Punta Cana Beach & Spa Resort - All Inclusive

Luxury property on the beach, with 3 outdoor pools
Spend the day catching some rays at Serenade Punta Cana Beach & Spa Resort - All Inclusive's private white sand beach, relaxing by one of the property's 3 outdoor swimming pools, or pampering yourself at the full-service spa. Change of towels is available on request.
Serenade Punta Cana Beach & Spa Resort - All Inclusive offers 603 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 65-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

A private beach and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Serenade Punta Cana Beach & Spa Resort - All Inclusive's great beach location gets high marks from our customers. During your stay, you'll be within walking distance of Cabeza de Toro Beach. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a restaurant, 2 swim-up bars, and 2 poolside bars
  • Splash around at the free water park with a waterslide or swim in the 3 outdoor pools
  • Indulge with aromatherapy, facials, or manicures and pedicures at the spa
  • Services include a lifeguard on site, dry cleaning/laundry, and tour or ticket assistance
  • Onsite recreation includes a private beach, a gym, and volleyball
  • Guests really like the accommodations for the spaciousness, overall comfort, and cleanliness
  • Just a 4-minute drive from Cabeza de Toro Beach and 11 minutes from Downtown Punta Cana
  • Dogs welcome for a fee
Serenade Punta Cana Beach & Spa Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Serenade Punta Cana Beach & Spa Resort - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a children's pool, and a fitness center. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
Buffet Principal - Onsite buffet restaurant.
Restaurante SteakHouse - Onsite diner. Open daily.
Restaurante Italiano - Onsite theme restaurant. Open daily.
Restaurante Japones - Onsite theme restaurant. Open daily.
Restaurante Mediterraneo - Onsite theme restaurant. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

Onsite entertainment and activities

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 2 swim-up bars, 2 poolside bars and 1 bar
  • Room service available

Restaurants on site

  • Buffet Principal
  • Restaurante SteakHouse
  • Restaurante Italiano
  • Restaurante Japones
  • Restaurante Mediterraneo

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Air hockey
  • Arcade/games room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer shops
  • Evening entertainment
  • Fitness centre
  • Table football
  • Free water park access
  • Full-service spa
  • Lifeguards on-site
  • Playground
  • Shopping
  • Table tennis
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Children's pool
  • Free cots/infant beds
  • Free water park access
  • Laundry facilities
  • Playground
  • Water slide

Conveniences

  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms - 3

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body treatments
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Communal living room
  • Couples dining
  • Designated smoking areas
  • Games
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 65-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: DOP 6000 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DOP 6000 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 6:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Serenade Punta Cana Beach Spa Resort
Serenade Punta Cana Beach Spa Casino Resort
Serenade Punta Cana Beach Spa Casino Resort All Inclusive

Serenade Punta Cana Beach & Spa Resort - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 2579 out of 5374 reviews" "
Rating 8 - Good. 1293 out of 5374 reviews" "
Rating 6 - Okay. 784 out of 5374 reviews" "
Rating 4 - Poor. 368 out of 5374 reviews" "
Rating 2 - Terrible. 350 out of 5374 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jayda Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful
Stayed 4 nights in Oct 2024

10/10 Excellent

Zillah, St. Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Stay ! Highly Recommend!
Stayed 2 nights in Oct 2024

8/10 Good

Lesli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First off, its absolutely beautiful, clean, and close to the airport. The staff were very nice and helpful. I arrived early, so they provided us a room a few min early. The room is just like pictures and i loved the balcony. I love the pool area and the beach. The only thing bad about the beach was the seaweed, but still enjoyed myself. The drinks at the pool were good, just needs more alcohol. I feel like most of it was juice. I absolutely enjoyed some of the activities on the resort like the silent disco and dancing. Had an amazing time that day and the club was really cool. I just wish they had more activities for the day. I feel like 2 activities a day is not enough. I recommend booking excursions at the resort. Amazing options, great price, and no problem with transportation. The things i didnt like was booking for restaurants on their app. Everyday was fully booked and only had the buffet for an option. We passed by the restaurants and its always 4-5 groups of people. Which is weird for it being fully booked. The buffet for breakfast was great, but dinner was ok. Im greatful for their hard work in cooking it, but some of them didnt taste the best. I still enjoyed the service. Especially the tall dark and handsome pasta guy haha. He's so sweet.
Stayed 3 nights in Oct 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time visiting Serenade and it does not disappoint. The staff is friendly, the property is clean and beautiful! The food and drinks were also amazing.
Stayed 5 nights in Oct 2024

6/10 Okay

Adriana

Travelled with family and small children
Some employees were really rude with us. Few options for lunch, just one restaurant open.
Stayed 4 nights in Oct 2024

8/10 Good

Daisy

Liked: Amenities
Expedia falsely booked me on the adult side without giving me any other options, when in reality they booked me on the family side of the resort. Ended up paying 400 dollars extra so that I could get access to the adult side. Expedia let customers PICK THEIR ROOMS AT SERENADE. MENTION ADULT/ FAMILY SIDE ON THE WEBSITE. Don’t pick the rooms for us!!!
Stayed 5 nights in Oct 2024

8/10 Good

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Wesam Pieer, Burbank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing
Stayed 10 nights in Oct 2024

6/10 Okay

walid

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We had stayed for our anniversary, the property is clean with a modern architecture. Food was Ok. During my 5 nights at the resort, the only downside that i will give to this resort is the staff not being friendly and making us feel they doing favor for us. They need to get trained. The only great person i had interacted with and i hope this message reach management, will be the bartender at the dip in pool bar by the beach. He was a great person , but management had put him by himself to serve hundreds of guest at once , while in other outlet workers are catching the flies. I hope management get a descent training to the staff because the property is modern.
Stayed 5 nights in Oct 2024

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We visited Punta Cana for my husbands birthday. We were very impressed with the cleanliness, size of the room, pool access and the buffet. On the other hand, The facility needs to work on their staff. Aside from the huge language barrier, the staff needs to work on their customer service skills. They are not very pleasant and welcoming. If the staff was a bit more welcoming, that would overcome where they lack. we’ve been to several other countries that their native language is different from English, and their courtesy and warming spirits made up for where they lacked.
Stayed 4 nights in Oct 2024

8/10 Good

Melanie Krystyna

Stayed 9 nights in Oct 2024

8/10 Good

Paola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was very friendly, cordial and helpful. We enjoyed our stay.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fabulous
Stayed 4 nights in Aug 2024

2/10 Terrible

Ninaly

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

4/10 Poor

Jasmine

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The eggs were nasty, food was not good.
Stayed 4 nights in Oct 2024

10/10 Excellent

Elvira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. We’ll be coming back
Stayed 7 nights in Oct 2024

8/10 Good

Bashar T

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful place to go with family
Stayed 3 nights in Oct 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

JOEL

Liked: Cleanliness, staff & service
It was good
Stayed 7 nights in Oct 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Our Stay in Serenade was great. The spa was amazing and the sport bar food was delicious! I would recommend this resort if traveling as a couple of as a family group, I am considering booking again with my daughters! Excellent 10/10
Stayed 4 nights in Oct 2024

10/10 Excellent

Chhai

Liked: Cleanliness
We couldn’t lock our room from the inside. Their staffs keep coming in in the morning or for room service without letting us know.
Stayed 4 nights in Oct 2024

6/10 Okay

AYA

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 6 nights in Oct 2024

6/10 Okay

Logan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s a beautiful resort. Nice rooms that are very spacious. The pool and beach are well kept. Front desk and bartenders were nice and welcoming. However there were a few things that make me question if I’d rebook in the future. First the buffet was lackluster in terms of taste and temperature. I got there right at opening several times and food would already be cold. Im not expecting 5 star food, taste wise, at a buffet but there were quite a few things put out that were just nasty (pancakes everyday had the texture of bread that had been left uncovered for hours). And the sit down restaurants were booked from the day of my arrival to the end of my trip so I didn’t even have the option. Lastly the “entertainment” workers who try to get you to dance are overbearing. I had come behind me and put her arm around my shoulder as if she knew me. Big invasion of space and should NEVER be done. My mother who was sitting right beside me even briefly thought it was someone I knew before seeing my confused reaction that’s how close she was. Then after I told her I didn’t want to dance she continued to pester me. Honestly most of the service provider people were a bit much. It’s annoying when you wake up and they’re all around the entry of the buffet ready to ask you to buy a massage or something.
Stayed 3 nights in Oct 2024

10/10 Excellent

Fetajsha Zeddy Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing time best experience for my first time away from canada
Stayed 5 nights in Oct 2024

8/10 Good

Amour

Liked: Cleanliness, property conditions & facilities
Housekeeping did not have washcloths in the room, they did not come and clean the reins every day. It was an inconvenience to keep asking for housekeeping to come and do their jobs.
Stayed 3 nights in Oct 2024