Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

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Dates

March 2025

April 2025

5 bars/lounges, swim-up bar, poolside bar, beach bar

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Explore the area

Blvd Zona Hotelera, Playa Juanillo, Cap Cana, Punta Cana, La Altagracia, 23302

Juanillo Beach
‪6 min walk‬
Punta Espada Golf Course
‪8 min drive‬
Scape Park
‪11 min drive‬
Punta Cana (PUJ-Punta Cana Intl.)
‪18 min drive‬

Room options

Premium bedding, down duvets, pillow-top beds, free minibar

Junior Suite, 1 King Bed, Balcony, Ocean View (Premium Luxury)

61 sq m
Ocean view
Sleeps 3
1 King Bed

Villa, 1 King Bed, Balcony, Garden View (Monarch)

106 sq m
Sleeps 3
1 King Bed

Villa, 1 King Bed, Balcony, Oceanfront

106 sq m
Ocean view
Sleeps 3
1 King Bed

6 outdoor pools, open 6 AM to 7 PM, free pool cabanas, pool umbrellas

Honeymoon Suite, 1 King Bed, Private Pool, Ocean View (Castle)

101 sq m
Ocean view
Sleeps 2
1 King Bed

Villa, 1 King Bed, Balcony (Oceanside)

285 sq m
Ocean view
Sleeps 3
1 King Bed

Junior Suite, 1 King Bed, Balcony, Ocean View (Premium)

70 sq m
Ocean view
Sleeps 3
1 King Bed

Junior Suite, 1 King Bed, Balcony, Beachfront

70 sq m
Ocean view
Sleeps 3
1 King Bed

Suite, 1 King Bed, Balcony (Castle, Oceanside)

94 sq m
Ocean view
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed, Balcony, Garden View (Castle)

60 sq m
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed, Balcony, Pool View (Castle, Swim Out)

60 sq m
Sleeps 2
1 King Bed

Junior Room, 2 Queen Beds, Balcony, Garden View

61 sq m
Sleeps 3
2 Queen Beds

55-inch flat-screen TV with cable channels, TV

Junior Suite, 1 King Bed, Balcony, Ocean View (Castle)

78 sq m
Ocean view
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed, Balcony, Ocean View

60 sq m
Ocean view
Sleeps 3
1 King Bed

Similar properties

Pool
Breakfast included
All-inclusive
Spa

for 1 room

includes taxes & fees

9 Apr - 10 Apr

About this property

Adults-only beachfront resort with 6 outdoor pools

Catch some rays on Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive offers 324 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and hair dryers.

This Punta Cana resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

6 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a private beach, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the pool at Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive. During your stay, you're just a quick walk from Juanillo Beach. Features include free WiFi in public areas and free self parking, plus 6 outdoor pools.

Free WiFi
Free self parking
Enjoy seafood with a beachfront location at Blue Marlin, one of the property's 5 restaurants and 5 bars/lounges
Take a swim in the 6 outdoor pools or soak in the hot tub
Indulge with hydrotherapy, reflexology, or manicures and pedicures at the spa
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a private beach, a gym, and a steam room
Guests have great things to say about the helpful staff and the pool
Just a 1-minute drive from Juanillo Beach and 12 minutes from Punta Cana Beach

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This Colonial resort also offers a hot tub, a steam room, and a fitness center. Self parking is free.

Smoking is allowed in designated areas at this 5-star Punta Cana resort.

Blue Marlin - This beachfront restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

Casabella - This restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.

Wok - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

The Steakhouse - This steakhouse specializes in Argentinean cuisine and serves dinner only. Open daily.

Capriccio - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

24-hour room service is available.

All-inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities

Volleyball

Lessons/classes/games

Aerobics

Dancing

Yoga

Entertainment

Onsite entertainment and activities

Access to onsite nightclubs

Onsite live performances

Theme parties

Awards and affiliations

Eco-Certified Property

This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site

Food and drink

5 bars/lounges
5 restaurants
A beach bar
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Couples/private dining
Snack bar/deli

Restaurants on site

Blue Marlin
Capriccio
Casabella
The Steakhouse
Wok

Things to do

18-hole adjacent golf course
6 outdoor pools
Beach volleyball
Bicycle tours
Fitness classes
Full-service spa
Gym
Hot tub
Karaoke
Nightclub
Sauna
Shopping
Steam room
Yoga classes

Conveniences

24-hour front desk
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

5 meeting rooms
Conference centre (9,839 square foot of space)

Outdoors

Beach cabanas (surcharge)
Beach loungers
Beach towels
Beach umbrellas
Free pool cabanas
Garden
On a private beach
Pool loungers
Pool umbrellas
Rooftop terrace

Full-service spa

12 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Lift (79 centimetre wide door)
Pool access ramp on site
Well-lit path to entrance

Room amenities

Bedroom

Blackout drapes
Down comforter
Pillow menu
Pillowtop mattress
Premium bedding

Bathroom

Dressing gowns
Hair dryer
Jetted bathtub
Private bathroom
Separate bathtub and shower
Slippers
Towels provided

Entertainment

55-inch flat-screen TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning
Ceiling fan
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
LED lighting
Phone
Reusable coffee/tea filters
Safe
Separate sitting area
Soundproofed rooms
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

Pool access available from 6 AM to 7 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
This is an adults-only property and guests under 18 years old aren't allowed.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

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Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Excellent

Lane

Travelled with partner

22 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Food was very good, staff were excellent (well trained, attentive). Not overcrowded, was quiet, clean, overall excellent vacation.

Stayed 7 nights in Dec 2024

6/10 Okay

McKinley

Travelled with partner

21 Dec 2024

Liked: Amenities

Food was disgusting. The towel system by the pool sucks and makes it impossible to get a chair because people claim too early. Food options were so limited and gave me food poisoning the last day.

Stayed 6 nights in Dec 2024

10/10 Excellent

Abdul Hai, Bayside

18 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great experience.

Stayed 3 nights in Dec 2024

10/10 Excellent

Tosha

Travelled with family

17 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My stay here was wonderful. The grounds were beautiful and the staff was extremely pleasant and tranquil. I look forward to returning

Stayed 3 nights in Dec 2024

10/10 Excellent

Michael J

15 Dec 2024

Stayed 4 nights in Nov 2024

10/10 Excellent

Thomas

13 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This place is truly amazing, so much so that I booked another day because I didn’t want to leave. From your arrival to your departure everything’s top-tier. I spent my 55th Birthday here and I must say I will be back!

Stayed 4 nights in Dec 2024

10/10 Excellent

Christopher

12 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff super friendly and helpful

Stayed 3 nights in Dec 2024

10/10 Excellent

Felecia

12 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent stay!

Stayed 4 nights in Dec 2024

10/10 Excellent

Loreta

7 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 12 nights in Nov 2024

10/10 Excellent

Ivan

Travelled with partner

1 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 8 nights in Nov 2024

10/10 Excellent

Hossanny

Travelled with group

29 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This place is amazing!!!!!!!! Loved the Spanish elements of the structure and the decor. The staff was friendly and welcoming. The spa is just perfect, will definitely go back here. Massage therapist, Sofia was amazing and Stephanie also did a good job.

Stayed 1 night in Nov 2024

10/10 Excellent

Pavel

27 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Nov 2024

10/10 Excellent

Michael Thomas

Travelled with partner

26 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had an amazing time. Service was top notch. The dining options were good as were the beverages offered.

Stayed 5 nights in Oct 2024

10/10 Excellent

Sandy

Travelled with partner

26 Nov 2024

The best place , was an amazing experience, thank you so much . We are very happy , see you soon .

Stayed 3 nights in Nov 2024

2/10 Terrible

Princess Arianne

25 Nov 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

PLEASE READ: DO NOT PICK THIS ALL-INCLUSIVE HOTEL 1. Check-in process was so confusing. One of the staff told us to sit at the lobby, we sat there for more than 30 mins just waiting and when we decided to approach one of the staff, they told us they forgot about us. 2. Room smelled like sewer. Not cleaned properly. 3. Very LIMITED choices for restaurants. Most of the restaurants are only open for dinner. Only 1 restaurant is open during lunch. A lot of restaurants there are not included with the all inclusive. So much for calling it all inclusive. Reservation process for their restaurant is so inconvenient. You can only do it in person 4. Very poor customer service, no amount of tip can motivate the staff there. Hotel staff act like they are doing you a favor just because they don’t see you paying a bill after the meal. 5. People who are supposed to clean the room don’t “clean” the room. Room is dirty. We tried marking the towels just so we can checked if they are replacing it and voila! They are just folding it. No amount of tips will make them feel like they should do their job properly. 6. No servers around the beach area, you always have to walk to the bar. 7. Glasses are dirty. Drinks are poorly made. No bottled beers. Sometimes i feel like their beer doesn’t even have alcohol in them. 8. Same food at the beach bar/resto. They don’t ever switch it. At one point, they serve me raw fish skewers. 9. Soda’s are at room temp. You need to get ice.

Stayed 4 nights in Nov 2024

10/10 Excellent

Pamela

Travelled with partner

24 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely property. Beach is small but really no complaints.

Stayed 5 nights in Nov 2024

10/10 Excellent

Christopher

Travelled with partner

23 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful resort. Spotless. Wonderful staff to provide anything you may need. Carlos the butler was wonderful. Kathy and Delaney in the spa were great.

Stayed 4 nights in Nov 2024

10/10 Excellent

Charlene

23 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Nov 2024

10/10 Excellent

Virginia Anne

Travelled with partner

21 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The service was impeccable and the property is beautiful. The food was well presented and delicious.

Stayed 6 nights in Nov 2024

8/10 Good

JASON

Travelled with partner

19 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful resort but was very disappointed in the food… if the food was as good as the resort it would be 5 stars all the way!

Stayed 3 nights in Nov 2024

8/10 Good

Svetlana

Travelled with family

18 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is nice and clean but not enough entertainment and food quality and choice is overrated. One of the restaurants was closed for renovation, but nobody notified us about it. So out of 5 restaurants basically it was only 2 options, plus Stake House is closed on Fridays.

Stayed 7 nights in Nov 2024

8/10 Good

Nicole

17 Nov 2024

Liked: Cleanliness

There was excellent, good and bad. Ill start with the excellent The resort itself is very clean which is a huge plus. The seaweed was also delt with expertly. Good. The food was serviceable. We had the steakhouse twice which was good, the italian place twice it was the best resturant with the most options in my opinion, blue marlin once was for dinner was also good. The pizza place was the highlight! The room we were in was in the non updated section we also had friends in the vastle section and another couple in the updated section so i saw them all. Our room was large and clean. The shower had low pressure but there was always hot water. Pool areas were well kept up. Pool bar was nice and they were quick. Beach bar was nice. The biggest downsides forthis trip were 1. We were forgotten about at check in. We sat where we were told to for 45 mins prior to us going to ask what was going on. There was no welcome drink really it was a mess so not a great start. 2. I bought several bottles of wine in addtiin to the all inclusive. This process was quite slow. It was not streamlined at all and took sometimes upwards of 30 mins to figure out what to do where to go ect. In my opinion if soneone wants to spend additional money at an all inclusive resort it should happen quickly. 3. There were several days where there were no pool towels. Then we got the they will be here in 10mins.....it was more like 2 hours. Just be honest about the timing.

Stayed 7 nights in Nov 2024

8/10 Good

Michael

Travelled with group

17 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property, quiet and well kept. The staff are all very nice. Food selection could have been expanded for the size of the property, limited options for breakfast and lunch. Food quality average what you expect for such a large all inclusive property.

Stayed 4 nights in Nov 2024

10/10 Excellent

Larry

16 Nov 2024

Stayed 5 nights in Oct 2024

10/10 Excellent

Tiesha

14 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jul 2024

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Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

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Room options

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View (Premium Luxury)

Junior Suite, 1 King Bed, Balcony, Ocean View (Premium Luxury)

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Villa, 1 King Bed, Balcony, Garden View (Monarch)

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Villa, 1 King Bed, Balcony, Oceanfront

View all photos for Honeymoon Suite, 1 King Bed, Private Pool, Ocean View (Castle)

Honeymoon Suite, 1 King Bed, Private Pool, Ocean View (Castle)

View all photos for Villa, 1 King Bed, Balcony (Oceanside)

Villa, 1 King Bed, Balcony (Oceanside)

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View (Premium)

Junior Suite, 1 King Bed, Balcony, Ocean View (Premium)

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Junior Suite, 1 King Bed, Balcony, Beachfront

View all photos for Suite, 1 King Bed, Balcony (Castle, Oceanside)

Suite, 1 King Bed, Balcony (Castle, Oceanside)

View all photos for Junior Suite, 1 King Bed, Balcony, Garden View (Castle)

Junior Suite, 1 King Bed, Balcony, Garden View (Castle)

View all photos for Junior Suite, 1 King Bed, Balcony, Pool View (Castle, Swim Out)

Junior Suite, 1 King Bed, Balcony, Pool View (Castle, Swim Out)

View all photos for Junior Room, 2 Queen Beds, Balcony, Garden View

Junior Room, 2 Queen Beds, Balcony, Garden View

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View (Castle)

Junior Suite, 1 King Bed, Balcony, Ocean View (Castle)

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View

Junior Suite, 1 King Bed, Balcony, Ocean View

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About this property

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive

All-inclusive details

Gratuities and taxes

Food and beverages

Activities and facilities/equipment

Land activities

Lessons/classes/games

Entertainment

Awards and affiliations

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Optional extras

You need to know

We should mention

Property is also known as

Sanctuary Cap Cana, a Luxury Collection Resort, Dominican Republic, Adult All-Inclusive Reviews

Reviews