Sunscape Coco Punta Cana - All Inclusive - Reviews, Photos & Rates

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Dates

December 2024

January 2025

6 outdoor pools, open 9:00 AM to 7:00 PM, pool umbrellas, pool loungers

10 bars/lounges, 3 beach bars, swim-up bar, poolside bar

14 restaurants, breakfast, lunch, dinner served; international cuisine

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool

Bar

Breakfast included

All-inclusive

Laundry

Housekeeping

Explore the area

Cabeza de Toro, Punta Cana, La Altagracia, 23000

Bavaro Lagoon
1 min walk
Cabeza de Toro Beach
8 min walk
Dolphin Explorer
16 min walk
Punta Cana (PUJ-Punta Cana Intl.)
19 min drive

Room options

Free minibar items, in-room safe, desk, blackout curtains

ROH-Deal of the Day

Sleeps 3
1 King Bed OR 2 Double Beds

Sun Club Junior Suite Pool Access King

Sleeps 3
1 King Bed

Sun Club Jr. Suite Pool View- Adults Only King

Sleeps 2
1 King Bed

Sun Club Jr. Suite Pool View- Adults Only Double

Sleeps 3
2 Double Beds

Sun Club Junior Suite Pool Access Double

Sleeps 4
2 Double Beds

Deluxe Tropical View King

Sleeps 3
1 King Bed

Deluxe Tropical View Double

Sleeps 4
2 Double Beds

Sun Club 3 bedroom Family Suite Tropical View

Sleeps 8
1 King Bed, 2 Double Beds and 3 Twin Beds

Sun Club Deluxe Family Room

Sleeps 4
1 King Bed and 2 Double Beds

Sun Club 2 bedroom Family Suite Ocean Front

Sea view
Sleeps 5
1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Sun Club Honeymoon Suite Ocean Front-Adults Only King

Sea view
Sleeps 2
1 King Bed

Deluxe Family Suite (1 king bed & 2 Full beds)

Sleeps 4
1 King Bed and 2 Double Beds

Sun Club Jr. Suite Swim out- Adults Only King

Sleeps 2
1 King Bed

Sun Club Jr. Suite Swim out- Adults Only Double

Sleeps 3
2 Double Beds

Sun Club Jr. Suite Ocean Front- Adults Only King

Ocean view
Sleeps 2
1 King Bed

Sun Club Honeymoon Suite-Adults Only King

Sleeps 2
1 King Bed

Sun Club Honeymoon Junior Suite-Adults Only King

Sleeps 2
1 King Bed

Sun Club Jr. Suite Pool Access- Adults Only Double

Sleeps 3
2 Double Beds

Sun Club Jr. Suite Pool Access- Adults Only King

Sleeps 2
1 King Bed

Sun Club Superior Tropical-Adults Only King

Sleeps 2
1 King Bed

Sun Club Superior Pool View-Adults Only King

Sleeps 2
1 King Bed

Sun Club Jr. Suite Tropical View -Adults Only King

Sleeps 2
1 King Bed

Sun Club Jr. Suite Tropical View -Adults Only Double

Sleeps 3
2 Double Beds

Sun Club Junior Suite Pool View Double

Sleeps 4
2 Double Beds

Sun Club Junior Suite Swim out King

Sleeps 3
1 King Bed

Sun Club Junior Suite Swim out Double

Sleeps 4
2 Double Beds

Sun Club Junior Suite Pool View King

Sleeps 3
1 King Bed

Sun Club Junior Suite Tropical View King

Sleeps 3
1 King Bed

Sun Club Junior Suite Tropical View Double

Sleeps 4
2 Double Beds

Superior Deluxe Pool View Double

Sleeps 4
2 Double Beds

Superior Deluxe Ocean View King

Ocean view
Sleeps 3
1 King Bed

Superior Deluxe Tropical View Double

Sleeps 4
2 Double Beds

Superior Deluxe Pool View King

Sleeps 3
1 King Bed

Deluxe Pool View King

Sleeps 3
1 King Bed

Deluxe Pool View Double

Sleeps 4
2 Double Beds

Superior Deluxe Tropical View King

Sleeps 3
1 King Bed

Similar properties

On private beach

Pool

Breakfast included

All-inclusive

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Sunscape Coco Punta Cana - All Inclusive

Stylish property on the shore with 6 outdoor swimming pools

Catch some rays at the beach or spend the day relaxing at Sunscape Coco Punta Cana - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 14 restaurants.

Sunscape Coco Punta Cana - All Inclusive offers 1055 accommodations, which are accessible via exterior corridors and feature minibars (stocked with some free items) and safes. Rooms open to balconies or patios. Cable television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Punta Cana property provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa by Pevonia has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Sunscape Coco Punta Cana - All Inclusive. During your stay, you're just a quick walk from Cabeza de Toro Beach. You'll find features like free breakfast, free WiFi in public areas, and free self parking.

Free buffet breakfast served daily
Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Free self parking
Enjoy international cuisine at Buffet Windows, one of the property's 14 restaurants and 10 bars/lounges
Splash around at the free water park with a waterslide or swim in the 6 outdoor pools
Indulge with manicures and pedicures, reflexology, or massages at Spa by Pevonia
Services include babysitting, a kid's club, and dry cleaning/laundry
Onsite recreation includes a gym, fitness classes, and a playground
Just a 1-minute drive from Cabeza de Toro Beach and 10 minutes from Downtown Punta Cana

Sunscape Coco Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Sunscape Coco Punta Cana - All Inclusive, you'll find a full-service spa, a complimentary water park, and 6 outdoor swimming pools. There are 14 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 beach bars and 10 bars/lounges. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this property measures 3411 square feet (317 square meters) and includes a conference center. A children's pool, a nightclub, and a fitness center are also featured at the business-friendly Sunscape Coco Punta Cana - All Inclusive. You'll have access to the outdoor pool at a partner property. Free self parking is available. A complete renovation of Sunscape Coco Punta Cana - All Inclusive was completed in November 2023.

Smoking is allowed in designated areas at this 4-star Punta Cana property.

Guests are served free buffet breakfast daily from 6:30 AM to 10:30 AM.

Buffet Windows - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Chopsticks - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.

Tiki Tako - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.

Tierra - This theme restaurant specializes in Brazilian cuisine and serves dinner only. Reservations are required. Open daily.

Da Mario - This theme restaurant specializes in local and international cuisine and serves dinner only. Open daily.

Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included

In-room minibar (non-alcoholic beverages included)

Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities

Soccer

Volleyball

Kids club

Lessons/classes/games

Aerobics

Yoga

Entertainment

Onsite entertainment and activities

Access to onsite nightclubs

Onsite live performances

Theme parties

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Electric car charging station on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 6:30 AM–10:30 AM
14 restaurants and 1 coffee shop/cafe
3 beach bars, 10 bars/lounges, 1 swim-up bar and 1 poolside bar
Room service available
Coffee/tea in a common area

Restaurants on site

Buffet Windows
Chopsticks
Tiki Tako
Tierra
Da Mario

Things to do

6 outdoor pools
Access to nearby outdoor pool
Fitness classes
Billiards/pool table
Children's pool
Fitness centre
Free water park access
Full-service spa
Nightclub
Playground
Shopping
Yoga classes

Family friendly

6 outdoor pools
Access to nearby outdoor pool
Babysitting (surcharge)
Children's club
Children's pool
Free water park access
In-room childcare (surcharge)
Laundry facilities
Playground
Snack bar/deli
Water slide

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Business services

Business centre
Computer station
Conference centre (3411 square feet of space)
Meeting rooms

Outdoors

Beach loungers
Beachfront location
Garden
Pool sunloungers
Pool umbrellas
Terrace

Spa

9 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage/treatment rooms
Reflexology
Sauna
Spa open daily

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in public areas
Cobblestone flooring in public areas
Lift
Hardwood flooring in public areas
Tile flooring in public areas
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift

Beach towels
Designated smoking areas
Renovated entire property – November 2023

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Ceiling fan

Bathroom

Free toiletries
Hairdryer
Shower
Towels

Entertainment

TV channels
TV

Food and drink

Coffee/tea maker
Free bottled water
Free minibar (some items)

Access via exterior corridors
Desk
Free local calls
Iron/ironing board
Phone
Recycling
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Sunscape Coco Punta Cana - All Inclusive

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 24 years old

This property accepts credit cards, debit cards, and cash

Onsite parties or group events are strictly prohibited

Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Pool access available from 9:00 AM to 7:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
Pets and service animals are not allowed on site.

Property is also known as

Be Live Grand All Inclusive

Be Live Grand Punta Cana

Be Live Grand Punta Cana All Inclusive

Be Live Collection Punta Cana All Inclusive

Be Live Collection All Inclusive

Be Live Collection Punta Cana

Be Live Collection All Inclusive All-inclusive property

Sunscape Coco Punta Cana - All Inclusive Reviews

7.4

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

2/10 Terrible

Arleidys

14 Aug 2024

Disliked: Cleanliness

Stayed 3 nights in Aug 2024

8/10 Good

Cathy ann

10 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 8 nights in Jul 2024

2/10 Terrible

Micha

2 Aug 2024

Stayed 4 nights in Jul 2024

2/10 Terrible

Micha

Travelled with family, Travelled with family and small children, Travelled with partner

2 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

My family and I arrived to the property and staff was pleasant. We checked in our rooms and immediately a smell hit us as we walked in. My parents had the exact same problem. The room smelled moldy, the A/C was leaking, bathroom dirty, floors sticky, sheets had stains. We complained and finally received a better room. We talked to some of the guest on property who told us we are lucky because they have had no A/C. The restaurants had no A/C but plenty of flies. The hotel advertised as newly open but the hotel is far from new. The staff was unfriendly and only refill your cups with water anything else you have to hunt someone down for even a glass of soda. The staff also expect tips at most of the restaurants even though they ignore you after you place your order you never see them again until it’s time to leave and then they’re looking for a tip. They also show multiple restaurants on their website but in reality they only open one for breakfast and one for lunch and then you have to visit each restaurant to see what is open for dinner. I travel to many places and this is the worst hotel I have ever visited.

Stayed 4 nights in Jul 2024

2/10 Terrible

Nairys

31 Jul 2024

Disliked: Cleanliness

Stayed 7 nights in Jul 2024

10/10 Excellent

Francisco German

31 Jul 2024

Liked: Cleanliness, staff & service

The property food drinks and staff was excellent

Stayed 6 nights in Jul 2024

10/10 Excellent

Hilda

Travelled with family

30 Jul 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Room is in bad condition. The rooms need To be clean better.

Stayed 2 nights in Jul 2024

10/10 Excellent

Tina Marie

Travelled with family and small children

28 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We enjoyed our stay at Sunscape coco resort, very friendly stay and enjoy the entertainment

Stayed 5 nights in Jul 2024

10/10 Excellent

Amadeo R

Travelled with family

26 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice place !!

Stayed 6 nights in Jul 2024

4/10 Poor

Catherine

Travelled with family, Travelled with group

26 Jul 2024

Liked: Staff & service

Disliked: Property conditions & facilities

In our experience we check inn on time and we wait about 5 hrs after to receive our room, after we wait long time they give us a room with no power light, celings leaking, and beds with ants .Administration and management are terrible they never reach to us to apologize or try to fix the situation . We pay a lot amount of money for specific room and they give us different with a lot of problems . Never will come back never

Stayed 4 nights in Jul 2024

8/10 Good

Darrin

25 Jul 2024

Liked: Property conditions & facilities

Stayed 5 nights in Jul 2024

10/10 Excellent

Ayesha

Travelled with family

24 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Jul 2024

6/10 Okay

Brandon Eric

Travelled with partner, Travelled with group

20 Jul 2024

Disliked: Staff & service, amenities

We had a good time but there was times that i couldn't get a glass of champagne or a mojito. Most of the staff was friendly but the bartenders sometimes were too busy cleaning an hour before close at 6pm and wouldn't make me anything that involved a blender. Drinks were good but they also ran out of ingredients "conveniently" all the time

Stayed 7 nights in Jul 2024

6/10 Okay

vivian

Travelled with family and small children

20 Jul 2024

No elevator, no seafood, the restaurant takes too long. Food not too good. The buffet no air condition n still get line. Too hot. Same food every day.

Stayed 4 nights in Jul 2024

8/10 Good

BYRON

Travelled with partner, Travelled with group

19 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Overall good place to visit and the staff are nice and accommodating. We are use to staying in Presidential suites so we upgraded to the Adult only side with a much better room. It was $50 per night to upgrade. We had an Adult only side restaurant and pool area with daily horderves which was very nice! We most certainly enjoyed our massages (the highlight of our trip) and the dry and wet saunas.

Stayed 4 nights in Jul 2024

10/10 Excellent

Celena

16 Jul 2024

Liked: Cleanliness

Stayed 8 nights in Jul 2024

2/10 Terrible

Zayonara

16 Jul 2024

Stayed 4 nights in Apr 2023

10/10 Excellent

Edwin

15 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staffing and entertainment was excellent and property was clean

Stayed 11 nights in Jul 2024

10/10 Excellent

Erick

Travelled with family

13 Jul 2024

Liked: Amenities

employees are so professional, helping you all the time, everything they offer you online you get it, people are so nice and respectful, food is delicious!!

Stayed 7 nights in Jul 2024

8/10 Good

Gabriela

13 Jul 2024

Liked: Cleanliness, property conditions & facilities

Loved the beach, it was very clean. And the big pool. I really enjoyed my stay.

Stayed 4 nights in Jul 2024

6/10 Okay

Ricardo Luis Rodriguez

Travelled with partner

12 Jul 2024

Liked: Cleanliness, staff & service

The room was very hot. The air conditioning was not working. The service of the staff was excellent

Stayed 6 nights in Jul 2024

10/10 Excellent

Nicky Ira

Travelled with partner

10 Jul 2024

Liked: Staff & service, property conditions & facilities

Everything was perfect especially the photography crew and the entertainment crew. Only thing I was upset about was that our room had a lot of flies in it at all times.

Stayed 5 nights in Jul 2024

8/10 Good

Victor a

Travelled with family

10 Jul 2024

Liked: Cleanliness, staff & service, amenities

Todo bastante bien solo en los restaurants a la carta toman mucho tiempo en servir.

Stayed 4 nights in Jul 2024

4/10 Poor

Bobi

Travelled with family

10 Jul 2024

Disliked: Cleanliness, staff & service

I did like entertainment group !!! All members of entertainment group are rely good ,guy name “Chocolate”it’s great !!! Food all over was ok . But if you try to eat in any restaurant beside buffet be ready to wait in line for long time , unless you are at the door at 6pm or before they open ! Some of bartenders didn’t heard of some most common cocktails, could be to lack of English language. Speaking of , make sure you learn some basic Spanish or have your “google translate “ ready if you want to ask for something. Some of staff members as hostess, front desk, management personal speak English , but most of service people don’t speak any English or just a little! Staff at coffee shop it’s really nice and polite! Property itself it’s ok , but there is a lot space for improvement! Beach it’s nice , beside a fact that there are a lot of see grass in the water , but after day or two you use to . There a lot of lounge chairs at the beach and even on busy day should not be issue finding some . Cleanness of rooms it’s not something you should expect . In 7 days our room was visited by cleaning personal only twice and even this two times were only because we keep asking , complaining and reporting to everyone from cleaning ladies to front desk and management ! Third day we gave good tip to cleaning lady in front of our room asking her to please clean room , stock toilet paper , give us clean towels and even after that our room wasn’t touched !!!

Stayed 6 nights in Jun 2024

2/10 Terrible

Marisol Avila

Travelled with family

9 Jul 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

No recomiendo a nadie que vaya a este hotel. Mucho menos con la familia. Las habitaciones con humedad y sucias. Todos los días quitan el agua sin previo aviso. La comida mala cada día tuvimos que tomar peptobismol para controlar los cólicos. Muchas moscas. Las instalaciones son usadas por turistas locales lo que produce que haya poca seguridad en la playas en el hotel y largas filas para usar baños y restaurantes. El aire acondicionado no trabajaba y muchos mosquitos. Intentamos cambiar el hotel enviando llegamos y expedía nos dijo que teníamos que esperar 48 horas. Gracias a ellos tuvimos las peores vacaciones de la historia.

Stayed 4 nights in Jul 2024