Sonder The Queen

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonder The Queen

Interior
Room, 1 Queen Bed
Double Room, 2 Queen Beds
City view from property
Interior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Outdoor space
    Outdoor space
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
628 South 5th Street, Philadelphia, PA, 19147
  • Independence Hall
    11 min walk
  • Liberty Bell Center
    14 min walk
  • Thomas Jefferson University Hospital
    17 min walk
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    19 min drive

Room options

Room, 1 Queen Bed

  • 26 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed

  • 31 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Double Room, 2 Queen Beds

  • 33 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

Sonder The Queen

Hotel with a rooftop terrace, near Rittenhouse Square
This smoke-free hotel features a rooftop terrace, concierge services, and free WiFi in public areas. Housekeeping is available on request.
Sonder The Queen offers 30 air-conditioned accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Housekeeping is offered on request and change of towels can be requested. Cribs/infant beds (complimentary) are also available.
During your stay at Sonder The Queen, you're just a quick walk from Theater of Living Arts. Features include free WiFi in public areas, plus a rooftop terrace and concierge services.
  • Free WiFi in some public areas
  • Services include a concierge and a virtual front desk
  • Within a 15-minute walk of Independence Hall and Liberty Bell Center
As a guest of Sonder The Queen, you'll find a rooftop terrace, concierge services, and an elevator. Public spaces have free WiFi.

This 3.5-star Philadelphia hotel is smoke free.

Languages

Catalan, English, French, Spanish

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Sonder mobile app before check-in.
Property Registration Number 911542

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Sonder The Queen Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 230 out of 392 reviews" "
Rating 8 - Good. 84 out of 392 reviews" "
Rating 6 - Okay. 32 out of 392 reviews" "
Rating 4 - Poor. 16 out of 392 reviews" "
Rating 2 - Terrible. 30 out of 392 reviews" "

9.0/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Shaniya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wished the room included an iron and iron board as well as robes to give the same affect as being in a hotel. Besides that I thought the property was wonderful- this is my second time staying at a Sonders Location. I really enjoyed there being a restaurant basically in the same building.
Stayed 2 nights in Aug 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
It was wonderful. Will visit again in the future.
Stayed 1 night in Aug 2024

10/10 Excellent

walter

Liked: Staff & service, property conditions & facilities
Cool property...woukd be cool to have someone to talk with about minor things. However I really enjoyed it. And was a great experience
Stayed 3 nights in Aug 2024

10/10 Excellent

Lovednabea

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love they had safety measures so not just anyone can get into the hotel. The best thing I’ve ever seen in life.
Stayed 5 nights in Aug 2024

8/10 Good

Angela

Liked: Cleanliness, property conditions & facilities
It was clean, quiet and convenient. I would stay again
Stayed 2 nights in Aug 2024

8/10 Good

Shawna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ive ever stayed at. Love that its all through an app. And they respond very quickly to any questions
Stayed 2 nights in Aug 2024

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're looking for a simple stay and a very walkable area this place is great. Parking lot accross the street is expensive but cheaper than a ticket. You can pay the attendant or use the app. We paid through the attendant.
Stayed 2 nights in Aug 2024

2/10 Terrible

isabella

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed here for 2 nights, first walked in and loved everything about the place. After the long drive my boyfriend and I just wanted to plug in our phones for the concert we had in a few hours. Went to plug them in and our first problem occurred. The outlets weren’t working. Went to check and none of our amenities we booked the hotel for worked either. No TV, no refrigerator, nothing. After stayed up until 3 am with maintenance walking in and out of our room trying to fix the problem, the problem does get resolved but with the cost of having no sleep the first night. After our next day, we walk into our room and it’s flooded from pipes bursted in the bathroom. Either we are completely unlucky with getting this room or the quality of the room is a complete scam. Customer service is amazing but they can only do so much as there is no front desk or maintenance on stand by to help.
Stayed 2 nights in Aug 2024

10/10 Excellent

Devon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Jul 2024

10/10 Excellent

Donald

Stayed 3 nights in Jul 2024

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really modern feeling and simple. Bathroom was clean. No staff on site except a security guard who was there till at least 11:30 when we walked in. Everything is explained in a few emails. Straight forward. Roof was sweet. It was empty when we went up around 4 on a Wednesday and had a great view of the skyline. There was a bar opening up when we left. Awesome spot in a really cool part of the Philly. South St is a great jumping off point to a lot of the city. Had unreal Morrocan one night, burgers and Greek food, all choice. Roku remote sucked.
Stayed 2 nights in Jul 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing really
Stayed 5 nights in Jul 2024

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This was our first experience at an unmanned facility. Once the directions were read the process was flawless.
Stayed 1 night in Jul 2024

10/10 Excellent

zixin

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Jul 2024

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed the room. It was clean as described. Though we saw no staff, we made use of the luggage storage room, and there were extra supplies in there if we needed them. The floors were a little sticky, and we think it was soap/detergent residue from being mopped, as the place was very clean. The room felt humid, but by keeping the thermostat set a little lower, we were able to rein in the dampness. Overall, it was a good experience, and I would stay there again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jahbree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful!
Stayed 1 night in Jul 2024

10/10 Excellent

Hristo

Stayed 1 night in Jul 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sonder The Queen in Philadelphia PA
The room was very clean and roomy. I really liked the security of the building. I would definitely stay at a Sonder property in the future!
Stayed 4 nights in Jul 2024

8/10 Good

Serena

Stayed 2 nights in Jul 2024

2/10 Terrible

Andrew

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wrong Times Two!
I was billed twice as much on my EBT card and twice as many people.
Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Stayed 2 nights in Jul 2024

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024