The Vermont Hotel & Vermont Aparthotel

4.0 star property

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Hypo-allergenic bedding, minibar, in-room safe, desk
Luxury Penthouse | Living area
Hypo-allergenic bedding, minibar, in-room safe, desk
Executive Suite (Castle)
Junior Suite (Castle)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Parking available
  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
Castle Garth, Newcastle-upon-Tyne, England, NE1 1RQ
  • Castle Keep
    ‪1 min walk‬
  • Newcastle-upon-Tyne St. Nicholas' Cathedral
    ‪4 min walk‬
  • Newcastle-upon-Tyne Theatre Royal
    ‪6 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪14 min drive‬

Room options

Luxury Apartment, 2 Bedrooms

  • Sleeps 4
  • 2 Double Beds

Luxury Penthouse

  • Sleeps 4
  • 2 Double Beds

Castle View Double

  • Sleeps 2
  • 1 Double Bed

Twin Room

  • Sleeps 4
  • 2 Large Twin Beds

Double Room

  • Sleeps 2
  • 1 Double Bed

Quay View Twin

  • River view
  • Sleeps 4
  • 2 Large Twin Beds

Riverview Suite

  • River view
  • Sleeps 2
  • 1 Double Bed

Luxury Apartment

  • Sleeps 2
  • 1 Queen Bed

Presidential Suite

  • Sleeps 2
  • 1 King Bed

Junior Suite (Castle)

  • Sleeps 2
  • 1 Double Bed

Executive Suite (Castle)

  • Sleeps 2
  • 1 Double Bed

Quay View Double

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

The Vermont Hotel & Vermont Aparthotel

Hotel with a fitness center, near St. James' Park
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a sauna, self parking, and 24-hour room service are onsite.
The Vermont Hotel & Vermont Aparthotel offers 101 accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, designer toiletries, and hair dryers. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Our customers tell us they can't get enough of the helpful staff at The Vermont Hotel & Vermont Aparthotel. During your stay, you're just a quick walk from Castle Keep. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Quayside and St. James' Park
The Vermont Hotel & Vermont Aparthotel offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, multilingual staff, and concierge services are also featured at the business-friendly The Vermont Hotel & Vermont Aparthotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
The Maven Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
24-hour room service is available.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (GBP 10 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 14.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Maven Restaurant

Things to do

  • Fitness centre
  • Sauna

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property will place a a debit or credit card authorization for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 14.95 per person
  • Uncovered self parking fee: GBP 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Vermont Hotel Newcastle-upon-Tyne
Vermont Newcastle-upon-Tyne
The Vermont Hotel
The Vermont & Vermont
The Vermont Hotel Vermont Aparthotel
The Vermont Hotel & Vermont Aparthotel Hotel
The Vermont Hotel & Vermont Aparthotel Newcastle-upon-Tyne
The Vermont Hotel & Vermont Aparthotel Hotel Newcastle-upon-Tyne

The Vermont Hotel & Vermont Aparthotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 528 out of 1007 reviews
Rating 8 - Good. 245 out of 1007 reviews
Rating 6 - Okay. 115 out of 1007 reviews
Rating 4 - Poor. 59 out of 1007 reviews
Rating 2 - Terrible. 60 out of 1007 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great except the shower was cold.
Stayed 2 nights in Nov 2024

8/10 Good

Tien

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Lovely room, staff very friendly. Cant wait to come and stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Douglas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Andrea

Travelled with group
Great value for money. Central location spacious rooms. Very clean and smart
Stayed 1 night in Nov 2024

8/10 Good

Tracey

Travelled with partner
Liked: Cleanliness, amenities
The apartment was lovely- clean, practical and smart. Perfect size for a 2 night stay. The member of staff on Reception looked as though they didn’t want to be there and was very vacant.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Poor service to spoil an otherwise nice stay
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here
Stayed 2 nights in Nov 2024

6/10 Okay

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service
Comfortable but quite small. Breakfast great
Room small for two people to share
Stayed 1 night in Nov 2024

6/10 Okay

Jac

Travelled with partner
Not very welcoming, coldest bathroom ever and WiFi in the room didn't work other than a very weak few minutes once in a while. Spacious and great location for access to city or quayside,, but wouldn't return.
Stayed 2 nights in Nov 2024

10/10 Excellent

Garry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Work
Only stayed the one night but all the staff were very friendly and helpful. Parking excellent
Stayed 1 night in Nov 2024

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Stayed 1 night in Oct 2024

2/10 Terrible

Hari

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in Newcastle
I have been to Newcastle repeatedly on business over the last 10 years. I booked because they have their own parking just like the Meilia. Where are usually stay down the road After checking in at the Meilia, you are assigned a carpark space number and you keep that for the duration of the Stay unable to come and go as you please At the Vermont you arrive and it’s first come first serve and they do not reserve. Fair enough if all the staff are saying and doing the same things ..but they don’t. Staff are almost argumentative on every request or any comment you make. Always quick to fire back with a quick sharp answer. Bed was incredibly uncomfortable. Rooms are dated. It is an older building however could perhaps afd that luxury by adding for example slippers, Toiletr. the sink was blocked and every time I tried to wash my face it filled up. The toilet would not flush fully the elevators were out of order. There was a noisy event on the rooftop and when I raisws this with reception I simply asked what time it was scheduled to finish nobody could answer this. I was told that general manager had gone home and the reception desk were very busy Agreed to call back, but they didn’t! In the morning both elevators are out of order , breakfast croissants helpful if you wanted to use it to knock a door I’m sure the hotel will come to say this should have been walked to the duty managers attention it was but he’s not approachable!
Stayed 1 night in Nov 2024

8/10 Good

John, Alexander Heights

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A nice hotel near the centre of Newcastle. The outside and lobby has kept it's heritage style, however the rest of the hotel has been updated. The room was very large and very modern. Large spacious bathroom with the latest conveniences. The kitchen facilities were modern and clean, just like the rest of the room. It really was like a home away from home. Only two minor issues, one being the noisy from the street below. Unfortunately we stayed on a Saturday night, and it was a bit rowdy down below. Double or triple window glazing would have helped. The other issue was the steps from the street to the lobby. It was a bit hard to drag two heavy suitcases up the steps. Overall though, it is a great hotel with lots of charm and character near the centre of Newcastle.
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Darren

Stayed 2 nights in Oct 2024

4/10 Poor

Jonathan

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Old fashioned & uncomfortable
Ridiculous check in/out procedure. Insisting on taking £50 on a bank card. I dont ever carry physical cards!! The beds were as hard as stone. The mattress is the most important part of a hotel. Having to queue for 15 mins just to check out is so outdated. Use a key deposit box like every other hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Margaret

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good stay, rooms were comfy
Stayed 1 night in Nov 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. We had the 2 bedroom apartment and had lots of space. We ate out so didn’t use the kitchen facilities but it appeared to have the basics needed if you wanted to cook and a dishwasher. Will definitely not hesitate to stay here again.
Stayed 1 night in Oct 2024

2/10 Terrible

James

Disliked: Staff & service, property conditions & facilities
Worst service and experience
This stay was by far one of the worst experiences I have had in any hotel, and I stay in Hotels 1-2 nights per week on average, and have done for 6 years for work. I have never felt more unwelcome in any place globally, the staff were rude to a level of almost disbelief, the room was dated, bathroom mouldy, amenities unusable, this hotel gets good ratings, but I assume it’s for the rooftop bar and not for residence. I never once complained, as the staff was so rude, spoke to me and my wife like we were nothing, I knew it wouldn’t get me anywhere. Not that it will make a difference to them, but I will never stay in this hotel again and have already added it to the block list for our 750+ employees so they can also avoid being spoken to and treated the way we were Lot of work needed
Stayed 1 night in Nov 2024