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The Vermont Hotel & Vermont Aparthotel

4.0 star property

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Photo gallery for The Vermont Hotel & Vermont Aparthotel

Hypo-allergenic bedding, minibar, in-room safe, desk
Junior Suite (Castle)
Hypo-allergenic bedding, minibar, in-room safe, desk
Executive Suite (Castle)
Luxury Penthouse | Living area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Room service

Explore the area

Map
Castle Garth, Newcastle-upon-Tyne, England, NE1 1RQ
  • The Glasshouse
    ‪8 min walk‬
  • Quayside
    ‪11 min walk‬
  • St. James' Park
    ‪13 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪14 min drive‬

Room options

View all photos for Luxury Apartment, 2 Bedrooms

Hypo-allergenic bedding, minibar, in-room safe, desk

Luxury Apartment, 2 Bedrooms

  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Penthouse

Hypo-allergenic bedding, minibar, in-room safe, desk

Luxury Penthouse

  • Sleeps 4
  • 2 Double Beds

View all photos for Castle View Double

Exterior

Castle View Double

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Exterior

Twin Room

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Double Room

Exterior

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Quay View Twin

Exterior

Quay View Twin

  • River view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Riverview Suite

Exterior

Riverview Suite

  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Apartment

Hypo-allergenic bedding, minibar, in-room safe, desk

Luxury Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite

Exterior

Presidential Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Castle)

Exterior

Junior Suite (Castle)

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite (Castle)

Exterior

Executive Suite (Castle)

  • Sleeps 2
  • 1 Double Bed

View all photos for Quay View Double

Exterior

Quay View Double

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

County Hotel & County Aparthotel Newcastle

  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
4.3 out of 5, Excellent, (1024)
The price is €96
for 1 room
includes taxes & fees
17 Apr - 18 Apr
County Hotel & County Aparthotel Newcastle

About this property

The Vermont Hotel & Vermont Aparthotel

Hotel with a fitness center, near Quayside
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a sauna, self parking, and 24-hour room service are onsite.
The Vermont Hotel & Vermont Aparthotel offers 101 accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, designer toiletries, and hair dryers. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Our customers tell us they can't get enough of the helpful staff at The Vermont Hotel & Vermont Aparthotel. During your stay, you're just a quick walk from Castle Keep. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Quayside and St. James' Park
The Vermont Hotel & Vermont Aparthotel offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, multilingual staff, and concierge services are also featured at the business-friendly The Vermont Hotel & Vermont Aparthotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
The Maven Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
24-hour room service is available.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 10 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 14.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Maven Restaurant

Things to do

  • Gym
  • Sauna

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property will place a a debit or credit card authorization for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 14.95 per person
  • Uncovered self parking fee: GBP 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Vermont Hotel Newcastle-upon-Tyne
Vermont Newcastle-upon-Tyne
The Vermont Hotel
The Vermont & Vermont
The Vermont Hotel Vermont Aparthotel
The Vermont Hotel & Vermont Aparthotel Hotel
The Vermont Hotel & Vermont Aparthotel Newcastle-upon-Tyne
The Vermont Hotel & Vermont Aparthotel Hotel Newcastle-upon-Tyne

The Vermont Hotel & Vermont Aparthotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 536 out of 1022 reviews
Rating 8 - Good. 246 out of 1022 reviews
Rating 6 - Okay. 119 out of 1022 reviews
Rating 4 - Poor. 60 out of 1022 reviews
Rating 2 - Terrible. 61 out of 1022 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Peter

Travelled with partner, Travelled with group
Liked: Cleanliness
i liked the situation of the hotel bar staff pleasant
Stayed 1 night in Jan 2025

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5*
Wow. First class from the moment we arrived in the carpark. The Room was spacious with everything you could possibly need . Our only criticism would be the beds are very small doubles. The room had a view that we asked for. The staff were well spoken confident and very polite The young lady who attended to us in the Malvern restaurant was extremely helpful very polite.
Stayed 1 night in Dec 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
We have been to this hotel 4 or 5 times in past 4 years.. its lovely.. would recommend it
Stayed 1 night in Nov 2024

8/10 Good

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and warm, 11th floor therefore quiet. Reception, concierge and dining room staff all very friendly and helpful. The lift is a big problem, just doesn’t seem to operate efficiently. Evening meal dinner service was extremely slow, apparently skeleton staff due to illness. Food, could not recommend. Nut roast e.g. was floating in gravy, root veg, and roast soggy so basically inedible. Sliced sirloin similar. Unfortunate. Stayed many times before and no doubt will have a return visit.
Stayed 1 night in Dec 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with some minor fixes
Lovely breakaway in the hotel. The decor and feel of the hotel is really nice and feels luxurious. Only issues we had were the 2 elevators were very slow and we often had to wait a long time for one to arrive and then had to ride it up and down several times to get to the floor we wanted. Also the cleanliness of the bathroom could have been better. The shower/ bath in particular was a little dirty which could have been easily cleaned.
Stayed 2 nights in Dec 2024

10/10 Excellent

Beverley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel great location
Stayed 1 night in Dec 2024

4/10 Poor

Iman

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

nigel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nights in newcastle
As always a very nice stay
Stayed 1 night in Dec 2024

10/10 Excellent

stephen

Stayed 1 night in Dec 2024

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was lovely the scenery is very nice and it’s very quiet
Stayed 1 night in Dec 2024

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment, very nice inside. Beds and pillows not so comfy
Stayed 1 night in Dec 2024

2/10 Terrible

Barry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went to check in and was unable to provide a card therefore was charged for the full £104, really poor as I could provide details of a card
Stayed 1 night in Dec 2024

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So bad didn’t stay
We’re booked in the apartment went to hotel to check in to be told go to apartment to check in went there but the guy on reception was unhelpful the room was so bad we didn’t stay there broken windows boarded with cereal boxes and very dirty we were able to move to the hotel
Stayed 1 night in Dec 2024

2/10 Terrible

paul

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Avoid unless you are a penguin.
Perhaps the most miserable experience I have ever had in a hotel and trust me I have stayed in hundreds on business and pleasure over the years. Check in fine, went up to suite and it was past the point of cold, so set the heating system and left for an engagement, got back and it was still absolutely Baltic. Went down to reception and was offered blankets for the beds.....You pay for a 2 bed apartment to enjoy the space and lounge and the option is "go to bed to keep warm" no suggestion of another room etc, I mentioned it to the guy on reception in the morning and stressed how unhappy we had been and he tried to contact the Duty Manager with no success and said the hotel would definitely be in contact - weeks later absolutely nothing. Shabby service and completely unaccetable accomodation.
Stayed 1 night in Nov 2024

2/10 Terrible

K T

Stayed 1 night in Dec 2024

10/10 Excellent

SHARON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Nicola

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Enjoyable stay
Pleasant stay, excellent location. Apartment was clean but a few mark on walls and furniture, also net curtains were ripped in every room. (We reported this to reception). Could do with providing extra bin bags, washing up liquid and sponge in kitchen.
Stayed 1 night in Dec 2024

6/10 Okay

Iain

Travelled with group
Disliked: Staff & service, room comfort
Poor experience & very rude staff
Staff were rude and the young chap who was parking my car, was very rude. I was disabled parker, the young guy was very rude. This hotel was recommended to me, but never again will i stay there. No consideration for disabled customers
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty towels and slow check in
My family and I have stayed at the Vermont several times before and always enjoyed our stay. Sadly on this occasion there were towels with brown stains/bits stuck to them, which was disgusting. We complained on check out and were advised to send an email to the manager with the photos we had taken. Sadly over a week later, we have not received any response. Check in also took an overly long time (around 30 minutes) and there was loud music playing until late in the night.
Stayed 1 night in Dec 2024

10/10 Excellent

Debra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are a bit dated but spacious. There’s no free bottled water in the room. Locality is great.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with an old style feel.
Stayed 1 night in Dec 2024

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed here previously would recommend it!!!! Very busy and check in took 30mins We also had a very noisy room on the 11th floor could here the bar above till early hours
Stayed 1 night in Dec 2024

10/10 Excellent

Louise B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing trip
Amazing The staff are so friendly and make you feel so welcome I love this hotel Best hotel in Newcastle
Stayed 2 nights in Dec 2024

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