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"Friendly staff and good facilities. Enjoyed the pool. " More

By a verified traveller on Fri 16 Aug 2019

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Superior Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Novotel Newcastle Airport, you'll be within walking distance of Kingston Park Stadium. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a playground
  • 6 minutes by car from St. James' Park and 7 minutes from Quayside
  • Pets welcome for a fee

Novotel Newcastle Airport ratings based on 13 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Newcastle Airport

Everyone (5) Business (3) Couples (2) Friends (1) Other (1)
5 out of 5
Friendly staff and good facilities. Enjoyed the pool.

Posted by on 16 Aug 2019

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Comment from Hotel Management

18 Aug 2019 by M. White, Front Office Manager

Thank you for your kind review. I'm delighted you had a great stay and I can't wait to welcome you back again!

4 out of 5
Staff were friendly and helpful . Room was clean and tidy. Would stay again.

Posted by on 30 Apr 2018

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3 out of 5

Misleading

Pros: Nothing
Cons: Everything
Location: Handy for airport.
We booked an executive room,with executive lounge access,expecting that extra hotel experience, what we got was a cramped room,the lounge was a cold,uninviting,no beverages of any kind,and a few mix match seating.our in room tv only played radio,regardless of which button was pressed. I'm sorry but on this occassion our stay didn't reach a satisfactory standard.

Posted by , from cumbria on 30 Nov 2017

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5 out of 5

Very nice hotel very helpful staff

A lovely experience to stay at this most welcoming hotel, so far away from home. Very comfy bed and nice bathroom facilities. I would definitely stay again. I especially liked the executive service free taxi to the airport and the fact that there is a swimming pool for guests to use.

Posted by , from Torbay Area on 21 Nov 2016

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2 out of 5

Terrible service

Dinner was a farce. Service was terrible. We were forgotten and gave up on dessert ordered 40 minutes previously. No apology from the hotel. Won't use novotel gain.

Posted by , from north East on 18 Sep 2016

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4 out of 5

great hotel

great hotel near a retail park great rooms friendly staff £6 charged for parking per night the only negative

Posted by on 30 May 2015

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4 out of 5

good hotel

great hotel great friendly staff nice clean rooms £6.00 parking on top of room price per night a bit steep

Posted by on 30 May 2015

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4 out of 5

Lovely hotel

Stayed here one night as close to airport, had a swim and a sauna which was lovely. Rooms clean and comfortable , would stay again.

Posted by on 17 Sep 2014

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3 out of 5

Low cost but blood stains on towel should have been spotted by cleaners

Hotel was really low cost for what we got but we found a large blood stain down a towel. They did swap this within 10 mins of calling reception. There was also what looked like blood on the carpet of our room. On checkout the receptionist didn't ask how our stay was. Itthought this was a standard thing to ask on check out. The pool was nice but small so glad it was quiet. Room was large. Didn't try breakfast as it was almost £14 per person!

Posted by on 31 Mar 2014

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5 out of 5

Another regular stay

I've had the pleasure of staying at this hotel for the last few weeks and I am very pleased with the overall quality of this hotel. The rooms are great, the facilities including the gym, sauna and pool are great and the restaurant food (and breakfasts) all 1st rate. All in all a great choice of hotel

Posted by on 15 Apr 2013

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Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2368 square feet (220 square metres) and includes conference space. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Novotel Newcastle Airport. For a fee, parking is available. This 3-star Newcastle-upon-Tyne hotel is smoke free.

  • 126 guestrooms or units
  • 4 levels
  • Conference rooms
  • 2368 sq ft of conference space
  • 220 sq. m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Manors Station (6.8 km / 4.2 mi)
  • Metro station: Kingston Park Station (0.9 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Newcastle Airport offers 126 accommodations with coffee/tea makers and a hairdryer. 26-inch LCD televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath and complimentary toiletries. This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Deep-soaking bath
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Coffee maker
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:30 AM to 11:30 AM.

Novotel Newcastle Airport has a restaurant on site.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 10 per pet, per night
  • Maximum 2 pets Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 15
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 2
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 30 per night
  • Breakage deposit: GBP 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12.50 per person
  • Self-parking fee: GBP 6.00 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Newcastle Airport
  • Novotel Newcastle Airport Hotel
  • Novotel Newcastle Airport Hotel Newcastle-upon-Tyne
  • Novotel Newcastle Airport Newcastle-upon-Tyne
  • Novotel Newcastle Airport Hotel
  • Novotel Newcastle Airport Newcastle-upon-Tyne
  • Novotel Newcastle Airport Hotel Newcastle-upon-Tyne

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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