Novotel Newcastle Airport

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Newcastle Airport

Exterior
Restaurant
Exterior
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
  • Laundry
  • Breakfast available

Explore the area

Map
Ponteland Road Kenton Newcastle, Newcastle-upon-Tyne, England, NE3 3HZ
  • Kingston Park Stadium
    18 min walk
  • University of Newcastle-upon-Tyne
    6 min drive
  • St. James' Park
    6 min drive
  • Newcastle (NCL-Newcastle Intl.)
    8 min drive

Room options

Executive Room, 1 Queen Bed with Sofa bed

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed with Sofa bed

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 2 Single Beds

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Novotel Newcastle Airport

Hotel in Newcastle-upon-Tyne with a 24-hour front desk and a restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite. Change of towels is available on request.
Novotel Newcastle Airport offers 126 accommodations with coffee/tea makers and hair dryers. 26-inch LCD televisions come with digital channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries. This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Novotel Newcastle Airport, you'll be within walking distance of Kingston Park Stadium. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a playground
  • 6 minutes by car from St. James' Park and 7 minutes from Quayside
  • Pets welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2368 square feet (220 square meters) and includes conference space. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Novotel Newcastle Airport. For a fee, parking is available.

This 3-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:30 AM.
Novotel Newcastle Airport has a restaurant on site.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 6.00 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:30 AM–11:30 AM on weekends: GBP 12.50 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Playground

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (2368 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bath or shower
  • Deep-soaking bath
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 26-inch LCD TV
  • Digital channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 30 per night
  • Breakage deposit: GBP 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12.50 per person
  • Self parking fee: GBP 6.00 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Property Registration Number GB198502142

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Newcastle Airport
Novotel Newcastle Airport Hotel
Novotel Newcastle Airport Hotel Newcastle-upon-Tyne
Novotel Newcastle Airport Newcastle-upon-Tyne
Novotel Newcastle Airport Hotel
Novotel Newcastle Airport Newcastle-upon-Tyne
Novotel Newcastle Airport Hotel Newcastle-upon-Tyne

Novotel Newcastle Airport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 331 out of 1000 reviews" "
Rating 8 - Good. 447 out of 1000 reviews" "
Rating 6 - Okay. 140 out of 1000 reviews" "
Rating 4 - Poor. 53 out of 1000 reviews" "
Rating 2 - Terrible. 29 out of 1000 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Abram

Stayed 3 nights in Jun 2020

6/10 Okay

Roger

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No staff at all in hotel
It was pleasant enough once we found a member of staff and checked in.
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great staff look like I’ll be using Novotel Newcastle for the next few weeks
Stayed 2 nights in May 2020

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff
Thanks for making a difficult trip easier
Stayed 1 night in May 2020

10/10 Excellent

Susan, Penrith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint The sign is very misleading, you think that the hotel is there, and it's not.
Stayed 1 night in Feb 2020

8/10 Good

grant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pillows?????
Very enjoyable stay, with new hotel looking good. The only problem we had was the pillows we had were of the poorest quality and had an impact on our sleep on both nights. I was very surprised with the pillows as everything else exceeded my expectations.
Stayed 2 nights in Feb 2020

6/10 Okay

susan

Disliked: Cleanliness
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City dropover
Excellent comfort & handy location for metro transit
Stayed 1 night in Jan 2020

6/10 Okay

Colin

Business traveller
Liked: Room comfort
Gym advertised but closed, pool changing facilities very poor, dirty and tired
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had great facilities for being so reasonably priced.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

6/10 Okay

Samuel

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not Very Happy For a long standing customer
I booked a room for 2 separate beds and received one double bed to share with my male friend which was not what I bargained for. Hotel staff was very blazay about it. I booked a room that was said to have 1 double bed, 1 single bed and a double sofa bed. I ended up with 1 double bed. To this very moment I’ve not yet managed to speak to Hotels.com as they are too busy and this is who the hotel says I need to speak to as this room is no longer available at all at the hotel.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Sean

Travelled with family
Liked: Staff & service, room comfort
Xmas Stop over
Late booking, so we didn’t get one of the refurbed rooms but it was fine for one night. Staff excellent but pool area does need some love and attention if not a deep clean. Food in bar decent as well. Staff made it a short but pleasant stay
Stayed 1 night in Dec 2019

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stevie Lambert
I was well greeted and had a clean comfortable room so thank you. I look forward to staying again real soon
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean very friendly staff and also very modern rooms for the price
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Just a lovely convenient hotel,with lovely staff close to motorway ,airport and local shops
Stayed 1 night in Dec 2019

6/10 Okay

Ian

Stayed 1 night in Dec 2019

10/10 Excellent

Colette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed one night before our early journey to disneyland... Amazing staff...lively and ckean and would definately recommendx
Stayed 1 night in Dec 2019

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, staff & service
Mostly great
Pool was very tired sauna took over an hour to get to temperature ,there was tread mills at pool side as there was no where else to store them apparently....bed in room was new and very firm and uncomfortable as where pillows...the staff where very attentive and genuinely friendly...the reception area was lovely as well as the floor we where on, looked like it had just been refurbished....very handy for shopping close by within walking distance.we’d stay again but would miss pool out till upgraded... overall a mostly pleasant stay..took my back a week to get pain free from an uncomfortable sleep.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Kind friendly staff. Clean room . Nice pool but changing room in an unacceptable state.
Stayed 1 night in Nov 2019

8/10 Good

Alban

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

stephan

Stayed 1 night in Nov 2019