Holiday Inn Newcastle Jesmond by IHG

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Dates

April 2025

May 2025

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Gym
Parking available
Bar
Room service

Explore the area

Jesmond Road, Newcastle-upon-Tyne, England, NE2 1PR

Northumbria University
‪11 min walk‬
St. James' Park
‪3 min drive‬
Quayside
‪3 min drive‬
Newcastle (NCL-Newcastle Intl.)
‪15 min drive‬

Room options

Standard Room, 1 King Bed (Leisure)

Sleeps 2
1 King Bed

Standard Room

Sleeps 2
1 Twin Bed

Standard Room, 1 King Bed, Accessible (Wheelchair)

Sleeps 2
1 King Bed

Standard Room, 2 Single Beds

Sleeps 2
2 Twin Beds

Premium Room, 1 King Bed

Sleeps 2
1 King Bed

Premium Room, 1 Double Bed

Sleeps 2
1 Double Bed

Standard Room, 1 Double Bed

Sleeps 2
1 Double Bed

Similar properties

Parking included
Free WiFi
Restaurant
Breakfast available

for 1 room

includes taxes & fees

18 Apr - 19 Apr

About this property

Eco-certified hotel with a 24-hour fitness center and a 24-hour front desk

This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, conference space, and dry cleaning.

Holiday Inn Newcastle Jesmond by IHG offers 70 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. Cable television is provided. Bathrooms include bathtubs or showers and hair dryers.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Our customers tell us they can't get enough of the breakfast at Holiday Inn Newcastle Jesmond by IHG. During your stay, you're just a quick walk from University of Newcastle-upon-Tyne. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Buffet breakfast served daily for a fee
Self parking available for a fee
Services include dry cleaning/laundry, luggage storage, and wedding services
Onsite recreation includes a 24-hour gym
Guests have great things to say about the breakfast and the clean accommodations
Just a 3-minute drive from St. James' Park and a few minutes from Quayside

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 309 square feet (29 square meters) and includes conference space. The eco-certified Holiday Inn Newcastle Jesmond by IHG also features a 24-hour fitness center, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This 4-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 11:00 AM.

Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Room service is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Height restrictions apply for on-site parking
Covered parking on site (GBP 11 per day)
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 16.95 for adults and GBP 8.50 for children
A bar/lounge
A restaurant

Things to do

24-hour gym
TV in common areas

Family friendly

Free cot
Laundry facilities

Conveniences

24-hour front desk
Laundry facilities
Luggage storage

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Wedding services

Business services

309 square feet of conference space
Meeting rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Front entrance ramp
Lever door handles
Lift (91 centimetre wide door)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant

Room amenities

Bedroom

Bedsheets provided
Free cot
Hypo-allergenic bedding
Pillow menu

Bathroom

Bathtub or shower
Hair dryer
Private bathroom
Towels provided

Entertainment

TV with cable channels

Food and drink

Coffee/tea maker
Electric kettle
Room service

Air conditioning
Desk
Iron/ironing board
Laptop workspace
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 8.5 for children
Covered self parking fee: GBP 11.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

We should mention

To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Jesmond

Holiday Inn Jesmond Newcastle

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Holiday Inn Newcastle Jesmond by IHG Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

6/10 Okay

Phoebe

Travelled with partner

2 Jan 2025

Liked: Staff & service, property conditions & facilities

Disliked: Cleanliness

The only bad thing about the stay was the bathroom had not been cleaned. There was feaces in the toilet, green and yellow liquid on the shower curtain and the bathroom sink’s plug was broken on arrival as it was pushed down and when trying to open up the plug it would not so the sink was full of water when used. Staff were extremely friendly and polite

Stayed 2 nights in Dec 2024

6/10 Okay

Joanna

2 Jan 2025

Liked: Cleanliness, staff & service, room comfort

It’s been better

We often use this hotel as it’s convenient for visiting family, and usually clean and comfortable. We had a few issues this time - we were locked out of the hotel the first night (it was only 9pm so not late) as no one answered the bell from the car park despite us ringing several times. The TV in our room was broken though the staff very quickly offered to change our room - when we declined, they refunded us the car park charges instead which was a nice gesture. Our bed was comfortable but there were hair grips on the floor from a previous occupant and the bathroom has certainly seen better days. The grouting is filthy, the shower curtain doesn’t fit and there are missing tiles from the side of the bath. This hotel renovated their public areas a few years ago and I think it’s time now for them to spend money bringing the rooms back up to scratch. The staff were lovely, as always.

Stayed 2 nights in Dec 2024

10/10 Excellent

Connor

2 Jan 2025

Stayed 1 night in Dec 2024

10/10 Excellent

Sarah, Billingham

1 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Bed was really comfy

Stayed 1 night in Dec 2024

8/10 Good

Tesfu

26 Dec 2024

Stayed 1 night in Dec 2024

8/10 Good

Neil

Business traveller

20 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Good value for money

Stayed 2 nights in Dec 2024

10/10 Excellent

Derren

Travelled with family

8 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

6/10 Okay

Owen

27 Nov 2024

Stayed 1 night in Nov 2024

8/10 Good

Mohammed

Business traveller

26 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Overall good. Slight issues with heating, but manageable.

Stayed 2 nights in Nov 2024

6/10 Okay

Ward

26 Nov 2024

Liked: Cleanliness, staff & service

Disliked: Room comfort

Nice Staff but Very Noisey with Traffic

I stay here a lot and the staff are always friendly and efficient so that’s the good part. However, the rooms at the front of the hotel overlooking a major road are far too noisy with the existing glazing. I wore earplugs and could still clearly hear the traffic throughout most of the night, keeping me awake for all but three hours. Not acceptable if you’re looking for a good nights sleep. Buyer beware.

Stayed 1 night in Nov 2024

8/10 Good

Alistair

Travelled with family

19 Nov 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

18 Nov 2024

Stayed 2 nights in Nov 2024

4/10 Poor

Ross Ian

Travelled with partner

17 Nov 2024

First the parking area are not properly instructed. There are no signs etc. checking in was quite a pain as well. At first the lady in the reception couldn’t find our reservation and that need to call her colleague to help her. The room assigned to us are located at the very end corridor and we got lost at first as we need a lift to get there and it was like a maze run puzzle to find it. The Bed was the most uncomfortable bed we’ve ever had. It’s sinking and the pillow was horrible too. We always stay in IHG property and this one so far are the worst. The breakfast selection are so poor and cold.

Stayed 1 night in Nov 2024

8/10 Good

HELEN

11 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2024

10/10 Excellent

ROBERT

Business traveller

7 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient for me

This hotel was finenfor an overnight business trip. Breakfast was decent, the room.was clean and comfortable. The staff were friendly and helpful.

Stayed 1 night in Oct 2024

8/10 Good

Karen

Travelled with family

7 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Family visit

Stayed 3 nights in Nov 2024

10/10 Excellent

Colin

6 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Nov 2024

6/10 Okay

Rhian

5 Nov 2024

Stayed 2 nights in Oct 2024

10/10 Excellent

Martin

4 Nov 2024

Stayed 1 night in Oct 2024

10/10 Excellent

Lynn

2 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wedding accommodation

We booked for 1 night for a family wedding, ideal location and great price.

Stayed 1 night in Nov 2024

10/10 Excellent

Dean

1 Nov 2024

Stayed 1 night in Oct 2024

6/10 Okay

Jo

Travelled with partner

31 Oct 2024

Liked: Cleanliness, staff & service

Staff were lovely, couldn’t do enough for you. Standard King bed was enormous but room was pokey and a bit shabby.

Stayed 1 night in Oct 2024

10/10 Excellent

Sara

30 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely rooms!

From arrival to check-out, a great experience. Room was very spacious and bed really comfortable with a choice of pillows. Staff were efficient and very friendly, both reception and bar.

Stayed 1 night in Oct 2024

6/10 Okay

Mikle

Business traveller

27 Oct 2024

Liked: Cleanliness, staff & service

The Holiday Inn staff were very friendly and helpful. The location was ideal for me: three stops on the Metro and centrally located between my work at Newcastle Uni and friends in Wallsend. Very close to wonderful dining at Sandyford including Aidan's Kitchen. Property is fairly worn and little things in the room were annoying such as a drain plug not functioning, bathroom door wouldn't stay open when i wished, too little water pressure in the shower and too much pressure in the sink. The room was fine, not great, and given location and staff I would stay again.

Stayed 2 nights in Oct 2024