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The Grainger Hotel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Grainger Hotel

Suite, Ensuite
Exterior
Bathroom
Room amenity
Room

Reviews

6.4 out of 10

Popular amenities

  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Free WiFi
    Free WiFi
  • Business services
    Business services

Explore the area

Map
Westgate Road, Newcastle-upon-Tyne, England, NE4 6UJ
  • St. James' Park
    17 min walk
  • Chinatown
    2 min drive
  • University of Newcastle-upon-Tyne
    3 min drive
  • Newcastle (NCL-Newcastle Intl.)
    18 min drive

Room options

View all photos for Single Room, Ensuite

Room

Single Room, Ensuite

  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, Ensuite

Suite, Ensuite

Suite, Ensuite

  • Sleeps 4
  • 4 Twin Beds

View all photos for Twin Room, Ensuite

Room

Twin Room, Ensuite

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Ensuite

Room

Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

Hotel Express Newcastle Gateshead

Free WiFi
Breakfast available
Parking available
Room service
2.9 out of 5, (283)
The price is €72
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Hotel Express Newcastle Gateshead

About this property

The Grainger Hotel

Hotel with a 24-hour front desk, near St. James' Park
Along with an outdoor tennis court, this smoke-free hotel has self parking and a 24-hour front desk. WiFi in public areas is free. Additionally, a computer station and multilingual staff are onsite. Housekeeping is not available.
The Grainger Hotel offers 37 accommodations.
Recreational amenities at the hotel include an outdoor tennis court.
During your stay at The Grainger Hotel, you'll be within walking distance of St. James' Park. Free WiFi in public areas, outdoor tennis court, and breakfast (surcharge) are available.
  • Free WiFi and wired Internet in some public areas
  • Breakfast is offered for a fee
  • Self parking available for a fee
  • Amenities include a computer, a multilingual staff, and an elevator
  • Onsite recreation includes an outdoor tennis court
  • Just a 2-minute drive from St. James' Park and a few minutes from Quayside
The Grainger Hotel offers its guests multilingual staff and an elevator. A computer station is on site, and both WiFi and wired Internet are free in public spaces. For a fee, parking is available.

This Newcastle-upon-Tyne hotel is smoke free.

Languages

English, Hindi

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (surcharge)

Food and drink

  • Breakfast available for a fee

Things to do

  • Billiards/pool table
  • Outdoor tennis court

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff
  • No housekeeping

Business services

  • Computer station

Accessibility

  • Lift

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival.

Property is also known as

Grainger Hotel
Grainger Hotel Newcastle-upon-Tyne
Grainger Hotel
The Grainger Hotel Hotel
The Grainger Hotel Newcastle-upon-Tyne
The Grainger Hotel Hotel Newcastle-upon-Tyne

The Grainger Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 35 out of 148 reviews" "
Rating 8 - Good. 35 out of 148 reviews" "
Rating 6 - Okay. 27 out of 148 reviews" "
Rating 4 - Poor. 19 out of 148 reviews" "
Rating 2 - Terrible. 32 out of 148 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

6.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Nikhil

Business traveller
Disliked: Amenities, property conditions & facilities
The place is not like in the pictures
Stayed 1 night in Jul 2024

4/10 Poor

Simranjit

Disliked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Stayed 2 nights in Jun 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Early check and no charge. Small double room which is good enough for a night with ensuite. Good electric shower. Road facing with no curtains just blinds. One window had no handle to close it properly. Looked like the radiator was only on one bracket and had alot of dust all along the top. Tea making facilities were there with an old lcd tv on the wall. Clean bed with a couple of pillows. The car park is charged at £5 but the cost is not mentioned on the advert just that charges apply.
Stayed 1 night in Jun 2024

2/10 Terrible

Emily

Disliked: Cleanliness, staff & service, property conditions & facilities
The room wasn’t ready for check in time, despite us arriving 1 1/2 hours later. The locks in the room didn’t work. There was 0 plugs in the room. The whole room was of poor quality. Bed was like sleeping on bricks. The walls were dirty. The breakfast was advertised but not provided. The communal bathroom at check in doesn’t have a lock and the light flashes. Definitely not going back again!!!!
Stayed 1 night in May 2024

4/10 Poor

Susan

Travelled with group
The property was not maintained windows didn’t shut properly blinds held down with nails. Bathroom door couldn’t be closed properly as no handle on inside lift didn’t work heating was on all night which made it hard to sleep. And because windows were badly fitting road noise was bad not recommended
Stayed 1 night in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and courteous professional staff, very helpful and friendly approach.
Stayed 2 nights in May 2024

10/10 Excellent

Gilman

Stayed 1 night in Mar 2024

8/10 Good

Colin

Travelled with group
Liked: Staff & service, amenities
Place was cheap which was good, ok for money I suppose though cleanliness was iffy as were amenities in room eg socket not working, tap iffy, window blinds really dirty… Heating was definitely working, room was piping hot lol
Stayed 1 night in Nov 2023

4/10 Poor

David

Stayed 1 night in Oct 2023

2/10 Terrible

lauryn

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Stuart

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Muhammad

Travelled with family
Disliked: Staff & service, property conditions & facilities
I feel I sleep in toilet very bad smell comes from mattress disgusting staff very bad behaviour
Stayed 1 night in Jul 2023

4/10 Poor

Patricia

Travelled with partner
Disliked: Property conditions & facilities
When checking out guests were asked not to leave a bad review, this isn't a bad review, just honest. From the outside the hotel look quite nice, the receptionist very polite and friendly. Once inside not as nice, very much in need of updating, pics on site are very out of date. Room was very small, the blind broken, a large chunk missing from one of the slats on the right hand side, unit thats holds the tea/coffee is missing a piece of trim exposing three sharp panel pins. Hot top on the sink moves freely when you turn it on, toilet is not a great flush, shower flow is very slow, sliding bathroom door could do with being on two runners and a handle of some type to help the ease of closing the door (very noisy) and finally the mattress, all i can say is either very poor quality or very old, you can see the springs through the sheets and when you lie in it , it feels like pins digging in, the worst bed ive ever slept in.
Stayed 1 night in Apr 2023

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Lucas

Liked: Property conditions & facilities
It was a cheap dive with aged room which was expected for the price. But there's this flash lobby with leather lounges and a pool table. It was so out of place compared to the value priced rooms. Actually would have been a pretty fancy place in it's day but it's dated and basic in a cheap end of town. Definitely met expectations though if you're after affordable stay with the basics.
Stayed 1 night in Feb 2023

8/10 Good

Geoffrey

Liked: Cleanliness, property conditions & facilities, room comfort
Would stay again, suited my needs
Stayed 1 night in Feb 2023

10/10 Excellent

Michael

Stayed 1 night in Feb 2023

10/10 Excellent

Sarah

Stayed 1 night in Feb 2023

2/10 Terrible

Anthony

Stayed 1 night in Feb 2023

2/10 Terrible

Bethany

Disliked: Cleanliness, property conditions & facilities
Don’t bother, pay the extra to stay somewhere else
First of all, the room was freezing. While getting ready I had to wear my coat round me. The shower had mould along the door, so many marks, torn wall paper, broken blind, wet patch near the radiator that wouldn’t dry. We had to fiddle with the door to open our room as the lock was faulty, the shower head kept flopping forward. All night there was music blasting and you can just feel the bass through the walls and finally the whole floor just stunk of weed. I wouldn’t stay here again if they paid me and I’ve stayed in some questionable places in Blackpool. The electric was down in the office so we couldn’t get our room key deposit - how convenient. I also wouldn’t say it’s close to the city centre, took us 40 mins to walk to the bars
Stayed 1 night in Dec 2022

8/10 Good

Kevin

Stayed 1 night in Dec 2022

2/10 Terrible

Elizabeth

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The bathroom taps provided hot water only there was creaking floorboards above our room all night wasn’t near town like stated the room was freezing no heating on and the Wi-Fi and tv connection was terrible

2/10 Terrible

Mark

Stayed 1 night in Nov 2022

2/10 Terrible

DAVID

Disliked: Staff & service
A payment was taken from my debit card the day before I traveled, despite Expedia stating that payment would be collected on arrival, when I got to check in, and told the hotel I had already paid and I could prove it , He said I dont care if you have paid eviivo , if you want to stay here you have to pay the hotel , this gave me no option other than to leave, as I felt I had already paid, so I went home, my trip to Newcastle totally ruined, by too many parties, Expedia Eviivo and the hotel taking actions and instructions that did not match, and also the payment from my card was taken without my knowledge or consent and no description or instruction on how to act once it had been taken..
Stayed 1 night in Nov 2022