Ace Hotel Brooklyn

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ace Hotel Brooklyn

Front of property
Suite, 1 King Bed
Reception
Reception
Double Room

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Room service
  • Bar
  • Gym
  • Housekeeping
  • Air conditioning
  • Breakfast available

Explore the area

Map
252 Schermerhorn St, Brooklyn, NY, 11217
  • Brooklyn Academy of Music
    6 min walk
  • Barclays Center Brooklyn
    11 min walk
  • Brooklyn Navy Yard
    18 min walk
  • New York, NY (JFK-John F. Kennedy Intl.)
    54 min drive

Room options

Room (Small)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Double Room

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room (Medium)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, Accessible (Medium)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room (Medium Skyline)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Ace Hotel Brooklyn

Hotel with a fitness center, near Barclays Center Brooklyn
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, concierge services, and a 24-hour front desk. Change of towels is available on request.
Ace Hotel Brooklyn offers 287 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, and complimentary toiletries.

This Brooklyn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the comfortable beds at Ace Hotel Brooklyn. During your stay, you'll be within walking distance of Barclays Center Brooklyn. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include a front-desk safe, an elevator, and an ATM
  • Onsite recreation includes a gym
  • Guests have really good things to say about the accommodations, from the overall comfort and cleanliness to the spaciousness and comfy beds
  • 11 minutes by foot from Barclays Center Brooklyn and a 3-minute drive from Prospect Park
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Ace Hotel Brooklyn also features a fitness center, concierge services, and room service (during limited hours).

This 4-star Brooklyn hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.
Ace Hotel Brooklyn has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Ace Hotel Brooklyn is listed in the 2022 Condé Nast Traveler Hot List.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: USD 5-15 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 35 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 15 per person
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ace Hotel Brooklyn Hotel
Ace Hotel Brooklyn Brooklyn
Ace Hotel Brooklyn Hotel Brooklyn

Ace Hotel Brooklyn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 802 out of 1028 reviews" "
Rating 8 - Good. 155 out of 1028 reviews" "
Rating 6 - Okay. 44 out of 1028 reviews" "
Rating 4 - Poor. 13 out of 1028 reviews" "
Rating 2 - Terrible. 14 out of 1028 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
We had a fantastic stay at Ace hotel! Would definitely recommend to anyone going to the city!
Stayed 3 nights in Jul 2024

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Robert, roswell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

LEAH

Stayed 3 nights in Aug 2024

8/10 Good

Robert E, roswell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The upgraded room we reserved had a heating and cooling problem which resulted in our inability to control the temperature in the room. After the first night, we were switched to another room without the view or quietness as this was a street side room. Otherwise the hotel amenities were very good and the restaurant was excellent.
Stayed 3 nights in Aug 2024

10/10 Excellent

Cora

Stayed 1 night in Aug 2024

10/10 Excellent

melita

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Catherine, Monroe

Liked: Property conditions & facilities
Clean modern and spacious. Safe walkable neighborhood. Close to event venues and shopping/restaurants.
Stayed 1 night in Jul 2024

10/10 Excellent

Amy, Cottage Grove

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved having Black Seed next door. Would have preferred coffee option in room and wifi in The Lobby common area was inaccessible to our group (worked in room, just not elsewhere on premise). Staff is amazing - don't let any of them go.
Stayed 1 night in Aug 2024

10/10 Excellent

William

Stayed 2 nights in Aug 2024

8/10 Good

Tunc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel itself. But I wanted to drop a review here because the restaurant downstairs had terrible service. Also the in room service is just not functional at all. We couldn’t even get a water or coffee delivered, called with no answer. Got receptionist to try, no responses. Supposed to order from a QR code but menu doesn’t have water in it so can’t order. It was a mess trying to figure it out. Had breakfast at restaurant first morning and we said never again, terrible inattentive and unprofessional service.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rafael, Boca Raton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything other than the curb loading and off loading zone was great
Stayed 3 nights in Aug 2024

10/10 Excellent

Jestina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Kerrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Si Poong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Andreas, Shaker Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly situated for a visit
Stayed 1 night in Jun 2024

10/10 Excellent

Jennifer

Stayed 4 nights in Aug 2024

8/10 Good

William, Zionsville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Si Poong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended Well kept and clean
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great atmosphere
Stayed 2 nights in Aug 2024

8/10 Good

Shawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A popular hang out for the locals
This is a funky hotel. The restaurant is high end and it’s a popular place for people to hang out in the lobby. It must have great wifi for anyone because so many people have their laptops open in the centre area they call The Lobby.
Stayed 8 nights in Aug 2024