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Ace Hotel Brooklyn

4.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ace Hotel Brooklyn

Front of property
Reception
Reception
Double Room
Suite, 1 King Bed

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Room service
  • Gym
  • Housekeeping
  • Air conditioning
  • Breakfast available

Explore the area

Map
252 Schermerhorn St, Brooklyn, NY, 11217
  • Brooklyn Academy of Music
    6 min walk
  • Barclays Center Brooklyn
    11 min walk
  • Brooklyn Navy Yard
    18 min walk
  • New York, NY (JFK-John F. Kennedy Intl.)
    54 min drive

Room options

View all photos for Room (Small)

Minibar, in-room safe, individually decorated, individually furnished

Room (Small)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room

Double Room

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Medium)

Minibar, in-room safe, individually decorated, individually furnished

Room (Medium)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible (Medium)

Minibar, in-room safe, individually decorated, individually furnished

Room, Accessible (Medium)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Medium Skyline)

Room (Medium Skyline)

Room (Medium Skyline)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

EVEN Hotel Brooklyn, an IHG Hotel

Pet-friendly
Restaurant
Air conditioning
Gym
4.2 out of 5, Very good, (1125)
The price is €132
for 1 room
includes taxes & fees
19 Jan - 20 Jan
EVEN Hotel Brooklyn, an IHG Hotel

About this property

Ace Hotel Brooklyn

Hotel with a fitness center, near Barclays Center Brooklyn
A fitness center, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and wedding services. Change of towels is available on request.
Ace Hotel Brooklyn offers 287 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, and complimentary toiletries.

This Brooklyn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the comfortable beds at Ace Hotel Brooklyn. During your stay, you'll be within walking distance of Barclays Center Brooklyn. Features include free WiFi in public areas, plus a gym and a bar.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include a concierge, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • Guests have really good things to say about the accommodations, from the cleanliness and comfy beds to the spaciousness and overall comfort
  • Just a 1-minute drive from Barclays Center Brooklyn and 6 minutes from Brooklyn Cruise Terminal
  • Dogs welcome for a fee
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Ace Hotel Brooklyn also features a fitness center, concierge services, and room service (during limited hours).

This 4-star Brooklyn hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Awards and affiliations

Ace Hotel Brooklyn is listed in the 2022 Condé Nast Traveler Hot List.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: USD 5-15 per person
  • 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Evening entertainment
  • Fitness centre

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Wedding services

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 152
  • Step-free path to entrance
  • Thin carpet in room
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 35 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 15 per person
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ace Hotel Brooklyn Hotel
Ace Hotel Brooklyn Brooklyn
Ace Hotel Brooklyn Hotel Brooklyn

Ace Hotel Brooklyn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 811 out of 1044 reviews" "
Rating 8 - Good. 159 out of 1044 reviews" "
Rating 6 - Okay. 46 out of 1044 reviews" "
Rating 4 - Poor. 14 out of 1044 reviews" "
Rating 2 - Terrible. 14 out of 1044 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful and amicable. Rooms were comfortable, dark and quiet with nice pillows. Sheets could have been softer. But overall we slept well here. The lobby is also a fun bar environment.
Stayed 4 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff was very attentive Rooms very nice.
Stayed 1 night in Sep 2024

10/10 Excellent

Lori

Travelled with family
Cool rooms, inviting common areas, excellent service, and probably the most comfortable bed I’ve ever slept in.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So cool and hip. Safe!
Stayed 2 nights in Sep 2024

6/10 Okay

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It is an ACE hotel so you have an idea of what to expect. The problem is, they fail to meet those expectations. I stayed here for my wedding which was going to be at a venue nearby. When you arrive at this ACE Hotel, be prepared there is no loading/unloading zone. You are expected to double park blocking traffic, or blocking the commercial driveways. No staff is here helping to direct where to go. If you have a lot of stuff, this will be problematic. You would expect a bellhop, or some hotel staff to assist with unloading your bags onto a cart so your vehicle can be moved promptly. I had to find the cart, wheel it to my car down the block, and bring it in. Nobody bothered to assist with the doors either while trying to push a loaded cart in. At check-in, the staff decided to give me only one key for my room. Not a big deal I thought. I gave it to my partner who brought the bags up while I went to go park my car. Once I get to the elevators which are slow to come, I find they are key card access only. So I had to go back to the front desk and get another key. Inconvenient, but why not just ask how many I needed at check in? I booked a Skyline room. Once I get to my room, I see that my view is the condos across the street and nothing else. I called down to the front desk and that is where they informed me 'Skyline View' just means floors 10 and above. Misleading. Overall, very poor hospitality. Definitely expected more from a 4 star hotel.
Stayed 2 nights in Sep 2024

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the friendliness, helpfulness ambience and views from our window; Didn’t receive a breakdown of our bill and still waiting.
Stayed 7 nights in Sep 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Cool hotel with a hoppin’ lively lobby bar. People were dancing!!💃
Stayed 2 nights in Sep 2024

10/10 Excellent

Barney, Sarasota

Stayed 4 nights in Sep 2024

10/10 Excellent

Jamal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always the best in Brooklyn
Stayed 5 nights in Sep 2024

10/10 Excellent

FIIFI

Stayed 1 night in Sep 2024

10/10 Excellent

Nima

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, hip hotel!
Stayed 3 nights in Aug 2024

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is conveniently located to all major sites in Brooklyn - museum, shopping, Botanical Gardens and Barclay Center. Clean and staff very helpful. Hotel affiliated restaurant is excellent as is the food at the bar. The area around the bar is always crowded. During the day, people work remotely from the facilities and, at nights (during the weekend when we there) there was always a party going on with loud music. Fortunately, the noise did not rise to the level of the living quarters. Room was small for the price but is probably average for the Brooklyn downtown area. Very clean and very quiet and great view of the city from the 12th floor.
Stayed 2 nights in Sep 2024

8/10 Good

Sofia, Havertown

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love this place! Everything was out course to perfect. The only downside was they are very sparse with their towels.. only one bath towel per person, one hand towel for the entire room (!!!), and no washcloths whatsoever!!! Other than that, the bathroom amenities were awesome. I know you can ask for towels, but i don't think you should have to, esp when you're paying a significant price for the room. Washcloths, hand towels, and an extra bath towel should be a default amenity, esp if rooms aren't being cleaned daily.
Stayed 1 night in Sep 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roomy room from our experience in NYC. Convenient location to Brooklyn sites and to Manhattan. Great restaurants within a 20-30 minute walk or less.
Stayed 5 nights in Sep 2024

10/10 Excellent

david

Travelled with family
Stayed 2 nights in Sep 2024

10/10 Excellent

Shachar, Great Neck

Stayed 1 night in Sep 2024

8/10 Good

SONALI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Howard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is the best. The coffee shop and bakery are so good they are above category. The restaurant is a must even with plenty of other good choices in the neighborhood .The background music is an eclectic mix that never disappoints.
Stayed 3 nights in Sep 2024

10/10 Excellent

Susan, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

YU-WEN

Stayed 1 night in Aug 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greatly appreciated that the hotel was able to allow me an early check in. Very convenient to have the lobby space and outdoor space to be able to work in.
Stayed 3 nights in Sep 2024