Hilton Garden Inn Montgomery - EastChase - Reviews, Photos & Rates

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar

Breakfast available

Room service

Pool

Gym

Housekeeping

Explore the area

7665 Eastchase Parkway, Montgomery, AL, 36117

EastChase Shopping Mall
9 min walk
Auburn Montgomery
3 min drive
Baptist Medical Center East
5 min drive
Montgomery, AL (MGM-Montgomery Regional)
22 min drive

Room options

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (Drinks & Snacks)

Sleeps 2
1 King Bed

Room, 1 King Bed

Sleeps 2
1 King Bed

Room, 2 Queen Beds, Microwave

Sleeps 4
2 Queen Beds

Room, 1 King Bed

Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible, Bathtub

Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible (Roll In Shower)

Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible

Sleeps 2
1 King Bed

Room, 2 Queen Beds, Accessible (Roll In Shower)

Sleeps 4
2 Queen Beds

Room, 2 Queen Beds

Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Accessible

Sleeps 4
2 Queen Beds

Similar properties

Pool

Breakfast included

Pet-friendly

Parking included

for 1 room

includes taxes & fees

5 Jan - 6 Jan

About this property

Hilton Garden Inn Montgomery - EastChase

Hotel with free parking, a short walk to EastChase Shopping Mall

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a seasonal outdoor pool, and a business center.

Hilton Garden Inn Montgomery - EastChase offers 112 accommodations with safes and bathrobes. LCD televisions are featured in guestrooms. Refrigerators and microwaves are provided.

This Montgomery hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

During your stay at Hilton Garden Inn Montgomery - EastChase, you're just a quick walk from EastChase Shopping Mall. Free WiFi in public areas, free self parking, and a restaurant are available.

Free WiFi and wired Internet
Free self parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Breakfast served daily for a fee
Take a swim in the seasonal outdoor pool
Amenities include a front-desk safe, a 24-hour business center, and laundry facilities
Onsite recreation includes a 24-hour gym
Just a 1-minute drive from EastChase Shopping Mall and 11 minutes from Alabama State University
Cats and dogs welcome for a fee

Hilton Garden Inn Montgomery - EastChase offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

You'll find a 24-hour business center on site. The business-friendly Hilton Garden Inn Montgomery - EastChase also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Free self parking is available.

This 3-star Montgomery hotel is smoke free.

For a fee, guests can enjoy breakfast daily from 8:00 AM to 10:00 AM.

Hilton Garden Inn Montgomery - EastChase has a restaurant on site.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self-parking on site
Electric car charging station on site
Wheelchair-accessible parking and van parking available

Food and drink

Breakfast available for a fee daily 8:00 AM–10:00 AM: USD 3-10 for adults and USD 3-10 for children
1 restaurant
1 bar
Room service available

Things to do

24-hour fitness centre
Seasonal outdoor pool

Family friendly

Free cots/infant beds
Laundry facilities
Microwave
Fridge
Seasonal outdoor pool

Conveniences

Banquet hall
Lift
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities

Business services

24-hour business centre

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Braille signage
Lift
Phone accessibility kit
Step-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchair-accessible (may have limits)

Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Free cots/infant beds

Bathroom

Dressing gowns
Free toiletries
Private bathroom
Towels

Entertainment

42-inch LCD TV
Premium channels

Food and drink

Microwave
Fridge

Desk
Free local calls
Iron/ironing board
Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets: USD 50 per accommodation, per stay
Only dogs and cats are allowed
Maximum 2 pets
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Breakfast fee: approximately USD 3 to 10 for adults, and USD 3 to 10 for children
Pet fee: USD 50 per accommodation, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

The seasonal pool will open in May and close in September.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Montgomery Eastchase Hotel

Hilton Montgomery Eastchase

Hilton Garden Inn Montgomery Eastchase

Hilton Garden Inn Montgomery - EastChase Hotel

Hilton Garden Inn Montgomery - EastChase Montgomery

Hilton Garden Inn Montgomery - EastChase Hotel Montgomery

Hilton Garden Inn Montgomery - EastChase Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

James

20 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

6/10 Okay

Linda

Travelled with family

15 Sept 2024

Liked: Cleanliness

Disliked: Property conditions & facilities, room comfort

Not happy…

Bed was very uncomfortable, room was humid. Refrigerator was open all the way with ice build up, front desk staff gave no information at check in, had to ask about breakfast which is not complementary. Has to look up check out time…no complementary water at check in. For the cost, there are no perks!

Stayed 1 night in Sep 2024

2/10 Terrible

Carlie

16 Aug 2024

Stayed 1 night in Aug 2024

8/10 Good

Vivian

Business traveller

4 Aug 2024

Liked: Cleanliness, property conditions & facilities

Friendly Atmosphere

Friendly hotel staff. Atmosphere is inviting and family friendly. Breakfast is really good (selection and taste)!

Stayed 1 night in May 2024

10/10 Excellent

Angela

30 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay was good for the most part! The hotel was very clean. The only concerns were, the hotel didn't offer continental breakfast. Guests shouldn't have to pay for breakfast. At such an establishment, it should not allow animals! You have guests who have allergies and should not have to share an establishment with animals.

Stayed 3 nights in Jul 2024

10/10 Excellent

Elizabeth

29 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

8/10 Good

Kellie

27 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Jul 2024

10/10 Excellent

Shannon

22 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

10/10 Excellent

Holly

Travelled with family

21 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent location!

Stayed 1 night in Jul 2024

10/10 Excellent

Rodney

Travelled with partner

19 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Desk attendants were exceptionally nice and helpful.

Stayed 1 night in Jul 2024

10/10 Excellent

Alysha

14 Jul 2024

Stayed 1 night in Jul 2024

8/10 Good

Glenda, Rockledge

26 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Missed having complimentary breakfast

Stayed 3 nights in Jun 2024

10/10 Excellent

Keon

Travelled with partner

16 Jun 2024

Liked: Cleanliness, staff & service, amenities

Better job at cleaning the room !

Stayed 1 night in Jun 2024

10/10 Excellent

Michael

31 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Awesome

Stayed 1 night in May 2024

6/10 Okay

Muriel

17 May 2024

Stayed 2 nights in May 2024

10/10 Excellent

Kimberly

6 May 2024

Stayed 1 night in Apr 2024

10/10 Excellent

Bonifacio

Travelled with family

22 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent.

Stayed 2 nights in Apr 2024

2/10 Terrible

Chad

31 Mar 2024

Stayed 1 night in Mar 2024

4/10 Poor

Bonita

28 Mar 2024

Liked: Staff & service

Disliked: Cleanliness, room comfort

Can Do a Lot Better. Not comfortable.

I had no ability to take a bath (no bathtub plug) and the front desk couldn't supply one. I used a sandwich bag to make my own. Ive never stayed in a hotel where I had to create my own bathtub plug. When I sat down in the bathtub, I had a disgusting view on a poop ring on the inside of the toilet bowl, like the left side hadn't been cleaned. It was also incredibly noisy Saturday night, with lots of stamping in 418, and door slamming until 1:00am on the 3rd Floor. For $200 per night, please supply your guests with a rubber bathtub plug. The front desk can keep some to have them available upon request if the hotel fears that a guest might steal a $3 rubber bathtub plug. I stayed at another hotel for 2 nights prior and not only did I not have these problems, but it was $100 cheaper. Please, Hilton Garden Inn Montgomery, you can do better. Very uncomfortable stay, certainly not worth the money of a two night stay for close to $500.

Stayed 2 nights in Mar 2024

10/10 Excellent

Shatavia

Travelled with family

19 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent customer service at this location.

Stayed 1 night in Mar 2024

10/10 Excellent

Beth

Travelled with partner

11 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice staff! Great dinner. Bartender Cliff was very friendly.

Stayed 1 night in Mar 2024

4/10 Poor

Nicole

10 Mar 2024

Liked: Staff & service

Disliked: Room comfort

Not what I expected

Guess I had high expectations being Hilton, but my stay was a little disappointing. The 1st thing was the hair follicles in the bed by the pillows and on the bathroom floor. Also I'm a 3 month back surgery recipient and the bed was NOT my friend...waaay to soft for comfort. But the tip of the iceberg was around 9 p.m. Some kids of other guests were in the hallway for about 20 minutes, running & stomping like they were trying to do a rain dance or something. It was then that I decided this would be my first and last time at a Hilton. That stay was giving Motel 6...highly disappointing.

Stayed 1 night in Mar 2024

4/10 Poor

James

Travelled with family

8 Mar 2024

Disliked: Cleanliness, amenities, property conditions & facilities

The property was OK. The hotel was terrible.

Stayed 1 night in Mar 2024

10/10 Excellent

Anita

28 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with friendly staff!

An overnight stay on our way to Florida. Very nice hotel with friendly staff, clean rooms and convenient parking. They serve breakfast but we had already checked out by that time and got on our way. Their coffee was prepared though. Will stay here on our next trip through Montgomery.

Stayed 1 night in Feb 2024

6/10 Okay

Brooke, Elberta

Travelled with family

18 Feb 2024

Liked: Staff & service

Disliked: Property conditions & facilities

On the surface, this is a nice hotel. Upon looking a little closer, it's a cheap remodel & update - such as lamps appear to be painted to look new, but the bases are still rusty - it's things like that. It's an attempt to be modern but just comes off as skimpy. Lamp shade was broken. Bed was horribly uncomfortable and hard. Pillows were inadequate. All in all, it got us thru one night but I won't stay there again.

Stayed 1 night in Feb 2024