Wilderness at the Smokies - Stone Hill Lodge - Reviews, Photos & Rates

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

24/7 front desk

Room service

Housekeeping

Laundry

Gym

Explore the area

190 Gists Creek Road, Sevierville, TN, 37876

Wild WaterDome
6 min walk
Soaky Mountain Waterpark
7 min walk
Thirsty Miner
3 min walk
Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
11 min drive

Room options

In-room safe, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Balcony

37 sq m
Sleeps 4
2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Balcony

37 sq m
Sleeps 4
2 Queen Beds

Executive Suite, 1 Bedroom, Accessible

71 sq m
Sleeps 8
1 King Bed, 1 Queen Sofa Bed and 2 Queen Murphy Beds

Executive Suite, 1 Bedroom

71 sq m
Sleeps 8
1 King Bed, 1 Queen Sofa Bed and 2 Queen Murphy Beds

Standard Room, 1 King Bed, Accessible, Balcony

37 sq m
Sleeps 2
1 King Bed

Standard Room (2 Queen Beds with Sofabed)

37 sq m
Sleeps 6
2 Queen Beds and 1 Queen Sofa Bed

Standard Room, 1 King Bed with Sofa bed, Balcony

37 sq m
Sleeps 4
1 King Bed and 1 Queen Sofa Bed

Similar properties

Pool

Hot tub

Kids pool

Waterslide

for 1 night

includes taxes & fees

2 Jan - 3 Jan

About this property

Wilderness at the Smokies - Stone Hill Lodge

Family-friendly resort with 7 restaurants connected to the convention center in Sevierville

This resort features 7 restaurants, free water park access, and an indoor pool. Self parking is free. Additionally, 3 poolside bars, 4 bars/lounges, and a fitness center are onsite.

Wilderness at the Smokies - Stone Hill Lodge offers 234 air-conditioned accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a complimentary water park, a lazy river, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Wilderness at the Smokies - Stone Hill Lodge. During your stay, you'll be connected to the convention center, and just a quick walk from Wilderness at the Smokies. You'll find features like free self parking, plus 7 restaurants and 3 poolside bars.

Free self parking
Options for a bite to eat or a refreshing drink include 7 restaurants, 2 coffee shops/cafes, 3 poolside bars, and 4 bars/lounges
Splash around at the free water park with a lazy river or swim in the indoor and seasonal outdoor pools
Services include a kid's club, a lifeguard on site, and a concierge
Onsite recreation includes a gym, mini golf, and a playground
Guests have great things to say about the family-friendly amenities and the location
Just a 1-minute drive from Sevierville Convention Center and 8 minutes from Tanger Outlets

Wilderness at the Smokies - Stone Hill Lodge offers its guests a complimentary water park, a lazy river, and a waterslide. There are 7 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 4 bars/lounges.

Event space at this resort measures 200000 square feet (18580 square meters) and includes a conference center. An indoor pool, a children's pool, and a seasonal outdoor pool are also featured at the family-friendly Wilderness at the Smokies - Stone Hill Lodge. You'll have access to the indoor pool and outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Sevierville resort.

Hidden Trail Bar and Gril - This family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Camp Social Restaurant - Overlooking the pool, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Firefly Bar and Grill - This poolside family restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Mountain Marketplace - Onsite coffee shop. Open daily.

Grizzly Grill - Onsite restaurant. Open daily.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Parking and public transport

Free self-parking on site
Wheelchair-accessible parking available
On-site parking includes off-street options

Food and drink

7 restaurants and 2 coffee shops
3 poolside bars and 4 bars/lounges
Room service available

Restaurants on site

Hidden Trail Bar and Gril
Camp Social Restaurant
Firefly Bar and Grill
Mountain Marketplace
Grizzly Grill

Things to do

Access to nearby indoor pool
Access to nearby outdoor pool
Arcade/games room
Bowling alley
Children's pool
Fitness centre
Free water park access
Ice skating
Indoor pool
Lifeguards on-site
Mini golf
Playground
Seasonal outdoor pool
Shopping

Family friendly

Access to nearby indoor pool
Access to nearby outdoor pool
Arcade/games room
Bowling alley
Children's club (surcharge)
Children's pool
Free water park access
Corner/local shop
Indoor pool
Laundry facilities
Lazy river
Microwave
Mini golf
Playground
Pool gate
Fridge
Seasonal outdoor pool
Snack bar/deli
Water slide

Conveniences

ATM/banking services
Lift
Gift shop/newsstand
Corner/local shop
Lockers available
Vending machine

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Golf clubhouse
Golf pro shop
Laundry facilities
Tour/ticket assistance
Wedding services

Business services

Conference centre (200000 square feet of space)
Meeting rooms - 2

Outdoors

Firepit
Lifeguards on site
Outdoor entertainment area
Outdoor furniture
Pool cabanas (surcharge)
Pool sunloungers
Pool umbrellas

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Handrails in hallways
Handrails in stairwells
Pool hoist on site
Step-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)

Designated smoking areas
Fireplace in reception

Room amenities

Bedroom

Air conditioning
Bed sheets
Heating (climate-controlled)

Bathroom

Free toiletries
Hairdryer
Shower/bath combination
Towels

Entertainment

TV channels
Flat-screen TV

Food and drink

Coffee/tea maker
Microwave
Fridge

Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in fee: USD 50.00

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

Late check-out fee: USD 40.00

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Resort fee: USD 32.87 per accommodation, per night

The resort fee includes:

Fitness center access
Housekeeping
In-room coffee
Internet access
Pool access
Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Early check-in fee: USD 50.00 (subject to availability)
Late check-out fee: USD 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Front desk staff will greet guests on arrival.

We should mention

The seasonal pool will open in April and close in September.

Property is also known as

Wilderness Smokies Hotel Sevierville

Wilderness Smokies Hotel

Wilderness Smokies Sevierville

Wilderness Smokies

Wilderness At The Smokies Hotel Sevierville

Wilderness Smokies Stone Hill Lodge Sevierville

Wilderness Smokies Stone Hill Lodge

Wilderness Smokies Stone Hill Sevierville

Wilderness Smokies Stone Hill

Wilderness at the Smokies Stone Hill Lodge

Wilderness at the Smokies - Stone Hill Lodge Resort

Wilderness at the Smokies - Stone Hill Lodge Sevierville

Wilderness at the Smokies - Stone Hill Lodge Resort Sevierville

Wilderness at the Smokies - Stone Hill Lodge Reviews

8.4

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

4/10 Poor

Roscoe

19 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Sep 2024

8/10 Good

Shane

19 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I stayed at stone hill lodge because of an event going on at the convention center which made it much easier to attend when I did not have to drive anywhere to get where I needed to go.

Stayed 2 nights in Sep 2024

10/10 Excellent

lacy

19 Sept 2024

Stayed 3 nights in Aug 2024

10/10 Excellent

Jeff

Travelled with family, Travelled with family and small children

17 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Was awesome the water park on the outside was included in our stay amazing experience wish we had another route to park as there was an incredible truck show and rat rod shows in town which was amazing and for it to be really a bunch of young adults I didn’t see it get out of control I am in my 40s and the kids your more then happy to show off there trucks and tell you about them

Stayed 2 nights in Sep 2024

10/10 Excellent

hatacha

Travelled with family

17 Sept 2024

Liked: Property conditions & facilities

A wonderful fun exciting place to come!

It was my birthday and i wanted to go to waterslide and found this AMAZING PLACE!

Stayed 2 nights in Sep 2024

10/10 Excellent

Alexa

Travelled with family

16 Sept 2024

Liked: Cleanliness, property conditions & facilities

I enjoyed the stay!

Stayed 3 nights in Sep 2024

8/10 Good

Regina

Travelled with family and small children

16 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very kid friendly. We loved the water park and arcade. The shuttle bus was very convenient. Traffic to Stone Hill Lodge was hectic but we expected that due to the Rod Run.

Stayed 2 nights in Sep 2024

2/10 Terrible

Shannon

16 Sept 2024

Liked: Cleanliness

Disliked: Property conditions & facilities

Stayed 2 nights in Sep 2024

10/10 Excellent

Hannah

Travelled with family and small children

16 Sept 2024

My family loved our stay! We will definitely be back!!

Stayed 1 night in Sep 2024

10/10 Excellent

Kelsey

Travelled with family

16 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

2/10 Terrible

Deisha

Travelled with family

16 Sept 2024

Disliked: Cleanliness, staff & service, room comfort

CrazyTailSelf

There was nothing I liked about this stay. The hotel rooms are very expensive for what they are. The bathroom is very small. You can’t get in the bathroom without stepping onto the toilet, squatting. This is terrible for kids. One bed took up most of the space. Called for extra towels & got none. Noticed a few weak spots in our floor & it scared the hell out of me. We stayed away from the room for the most part because of this. There is no room to walk in the room. It was a horrible stay. Parking was horrible because the hotel is hooked onto their convention center. The hotel was presented the opposite of what I experienced. The hotel staff just started and never spoke back or even smiled. They looked miserable. There was no room to unpack in the room.

Stayed 2 nights in Sep 2024

10/10 Excellent

Tynise

15 Sept 2024

Stayed 3 nights in Aug 2024

6/10 Okay

Christian

14 Sept 2024

Stayed 2 nights in Jun 2024

10/10 Excellent

Julia

13 Sept 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

jennifer

13 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

10/10 Excellent

Kasara

13 Sept 2024

Liked: Property conditions & facilities

Disliked: Staff & service

Love

Stayed 2 nights in Aug 2024

6/10 Okay

Sheila

Travelled with family

13 Sept 2024

Liked: Cleanliness, amenities, property conditions & facilities

Water park and arcade located on the property which is covenient for kids.

Stayed 3 nights in Sep 2024

10/10 Excellent

Maretha

Travelled with family, Travelled with family and small children

12 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was good

Stayed 1 night in Sep 2024

8/10 Good

Nicole

Travelled with family and small children

10 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a great time everyone was very nice property was clean one needed improvement was the beds had 2 rough nights of sleeping everything else met expectations

Stayed 2 nights in Sep 2024

8/10 Good

Hunter

Travelled with family

8 Sept 2024

Liked: Staff & service, amenities, property conditions & facilities

It was fine

Stayed 1 night in Sep 2024

10/10 Excellent

Lora

Travelled with family

8 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

Dawn

Travelled with family

8 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

There are so many pools to choose from. The waterslides are more like small coasters at Soaky Mountain. The indoor waterpark dome is amazing as well with multiple waterslides in a wave pool that is Big like water rafting. The transportation is provided so no need to pay for parking or drive. And you can get on the bus wet and hop between park to park. The hotel bed with Spring mattress was comfy enough at Stone Hill lodge which is closer to Soaky Mountain. We purchased mega passes since our stay was for five nights and the kids enjoyed the arcade, minigolf, 3-D ride, coaster and ropes course unlimited our whole time there was Convenient and Fun. It is a close ride to Knoxville for a day trip and all the way to Gatlinburg. They also have trolleys in the area once you get there. It was just an amazing experience that everyone should enjoy at least once. GWL goers will be blown away by the incredible size of this place.

Stayed 5 nights in Aug 2024