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Wilderness at the Smokies - Stone Hill Lodge

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Wilderness at the Smokies - Stone Hill Lodge

Water park
7 restaurants, breakfast served
Exterior
In-room safe, iron/ironing board, bed sheets
7 restaurants, breakfast served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Room service
  • Laundry
  • Gym

Explore the area

Map
190 Gists Creek Road, Sevierville, TN, 37876
  • Wild WaterDome
    ‪6 min walk‬
  • Soaky Mountain Waterpark
    ‪7 min walk‬
  • Wilderness at the Smokies
    ‪8 min walk‬
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Balcony

In-room safe, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Balcony

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Balcony

In-room safe, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Accessible, Balcony

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom, Accessible

In-room safe, iron/ironing board, bed sheets

Executive Suite, 1 Bedroom, Accessible

  • 71 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Sofa Bed and 2 Queen Murphy Beds

View all photos for Executive Suite, 1 Bedroom

In-room safe, iron/ironing board, bed sheets

Executive Suite, 1 Bedroom

  • 71 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Sofa Bed and 2 Queen Murphy Beds

View all photos for Standard Room, 1 King Bed, Accessible, Balcony

In-room safe, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Accessible, Balcony

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (2 Queen Beds with Sofabed)

Standard Room (2 Queen Beds with Sofabed)

Standard Room (2 Queen Beds with Sofabed)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Balcony

Standard Room, 1 King Bed with Sofa bed, Balcony

Standard Room, 1 King Bed with Sofa bed, Balcony

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

Wilderness at the Smokies - Stone Hill Lodge

Family-friendly resort with 7 restaurants connected to the convention center in Sevierville
This resort features 7 restaurants, free water park access, and an indoor pool. Self parking is free. Additionally, 3 poolside bars, 4 bars/lounges, and a fitness center are onsite.
Wilderness at the Smokies - Stone Hill Lodge offers 234 air-conditioned accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a complimentary water park, a lazy river, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Wilderness at the Smokies - Stone Hill Lodge. During your stay, you'll be connected to the convention center, and just a quick walk from Wilderness at the Smokies. You'll find features like free self parking, plus 7 restaurants and 3 poolside bars.
  • Free self parking
  • Options for a bite to eat or a refreshing drink include 7 restaurants, 2 coffee shops/cafes, 3 poolside bars, and 4 bars/lounges
  • Splash around at the free water park with a lazy river or swim in the indoor and seasonal outdoor pools
  • Services include a kid's club, a lifeguard on site, and a concierge
  • Onsite recreation includes a gym, mini golf, and ice skating
  • Guests have great things to say about the location and the family-friendly amenities
  • Just a 1-minute drive from Sevierville Convention Center and 8 minutes from Tanger Outlets
Wilderness at the Smokies - Stone Hill Lodge offers its guests a complimentary water park, a lazy river, and a waterslide. There are 7 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 4 bars/lounges.

Event space at this resort measures 200000 square feet (18580 square meters) and includes a conference center. An indoor pool, a children's pool, and a seasonal outdoor pool are also featured at the family-friendly Wilderness at the Smokies - Stone Hill Lodge. You'll have access to the indoor pool and outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Sevierville resort.

Hidden Trail Bar and Gril - This family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Camp Social Restaurant - Overlooking the pool, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Firefly Bar and Grill - This poolside family restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Mountain Marketplace - Onsite coffee shop. Open daily.
Grizzly Grill - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • 7 restaurants and 2 coffee shops
  • 3 poolside bars and 4 bars/lounges
  • Room service available

Restaurants on site

  • Hidden Trail Bar and Gril
  • Camp Social Restaurant
  • Firefly Bar and Grill
  • Mountain Marketplace
  • Grizzly Grill

Things to do

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Arcade/games room
  • Bowling alley
  • Children's pool
  • Fitness centre
  • Free water park access
  • Ice skating
  • Indoor pool
  • Lifeguards on-site
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Arcade/games room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Microwave
  • Mini golf
  • Playground
  • Pool gate
  • Fridge
  • Seasonal outdoor pool
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand
  • Corner/local shop
  • Lockers available
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Golf clubhouse
  • Golf pro shop
  • Laundry facilities
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre (200000 square feet of space)
  • Meeting rooms - 2

Outdoors

  • Firepit
  • Lifeguards on site
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 32.87 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in April and close in September.

Property is also known as

Wilderness Smokies Hotel Sevierville
Wilderness Smokies Hotel
Wilderness Smokies Sevierville
Wilderness Smokies
Wilderness At The Smokies Hotel Sevierville
Wilderness Smokies Stone Hill Lodge Sevierville
Wilderness Smokies Stone Hill Lodge
Wilderness Smokies Stone Hill Sevierville
Wilderness Smokies Stone Hill
Wilderness at the Smokies Stone Hill Lodge
Wilderness at the Smokies - Stone Hill Lodge Resort
Wilderness at the Smokies - Stone Hill Lodge Sevierville
Wilderness at the Smokies - Stone Hill Lodge Resort Sevierville

Wilderness at the Smokies - Stone Hill Lodge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1539 out of 2797 reviews" "
Rating 8 - Good. 637 out of 2797 reviews" "
Rating 6 - Okay. 317 out of 2797 reviews" "
Rating 4 - Poor. 163 out of 2797 reviews" "
Rating 2 - Terrible. 141 out of 2797 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

dean

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was great. Awesome views. The food was astronomically expensive. The breakfast was over $70 for 2 adults and 2 kids. And the quality of the breakfast was worse than a free continental breakfast at any other hotel
Stayed 2 nights in Nov 2024

6/10 Okay

Alisha

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Front. Desk check in was awkward. My son made a comment that she looked exhausted and wasn’t friendly but not mean. Just looked annoyed to be there. We stayed in the stone hill first floor and to get to the room was weird felt like we were in a basement and no ground access.
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Stayed 3 nights in Oct 2024

6/10 Okay

Jonathan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Christi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not good for the price
Definitely not as expected for the name. Bed was comfortable but sheets had stains. Stains on the ceiling and terrible paint job in the bathroom. The rooms were not quiet. Constantly had someone slapping the door or slamming doors. You can also hear walking above.
Stayed 1 night in Nov 2024

10/10 Excellent

Jumierra

Stayed 1 night in Oct 2024

8/10 Good

Nathan

Stayed 3 nights in Oct 2024

8/10 Good

Nobuhiko

Stayed 1 night in Oct 2024

10/10 Excellent

Tamara

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Alejandro

Stayed 3 nights in Oct 2024

6/10 Okay

Ashley

Stayed 2 nights in Oct 2024

6/10 Okay

khristi

Travelled with family
Liked: Staff & service, amenities
Need updates. The sink should be i the bathroom. And New carpet/flooring.
Stayed 1 night in Oct 2024

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Rebecca

Liked: Staff & service
Disliked: Cleanliness
Room was not what I'd expect. Very old and dingy, furniture stained and dirty.
Stayed 3 nights in Oct 2024

6/10 Okay

Brechel

Travelled with family
Liked: Staff & service
Disliked: Amenities
Room's needed to be updated Bathrooms was quite small and couldnt move around in The carpet in the hallways was old dirty and smelled of overly sprayed carpet cleaner In the rooms the beds are uncomfortable It seems the value goes towards the attractions surrounding the hotel but when we use the water facility towels that should have been provided was not due to what ever reasons for not having it for the customers Left out wet
Stayed 2 nights in Oct 2024

2/10 Terrible

Yolanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They put us in a whole other area and the hotel wasn't great the carpets were stained and ripped I wasn't happy at all I even checked out early
Stayed 2 nights in Oct 2024

10/10 Excellent

Jordan

Stayed 3 nights in Oct 2024

10/10 Excellent

Tanner

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of stuff to do, lots of stuff to see without even leaving the property
Stayed 3 nights in Sep 2024

10/10 Excellent

Emma

Stayed 2 nights in Oct 2024

4/10 Poor

Rick

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in the property was closed for renovations. The bed was super uncomfortable and the spare blanket had a stink bug inside. Oh, and the shower drain did not work properly either. And not to mention the lack of lighting in the room as well. Very subpar
Stayed 2 nights in Oct 2024

10/10 Excellent

Cheyanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Brennan

Stayed 4 nights in Sep 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff was very unprofessional and rude
Stayed 2 nights in Oct 2024

8/10 Good

Ron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't realize the room would be so far rom the entrance and I have difficult walking that far.
Stayed 3 nights in Oct 2024