nfortunately, we encountered several issues during our stay. While the hotel itself was very nice, our first morning we woke up freezing because the heater wasn’t working. We asked to have it checked while we were out for the day, but when we returned that evening nothing had been done and the room temperature was still only 63, even though it was set to 72.
We were moved to a different room, which we appreciated; however, the heater in the new room rattled loudly throughout the night, making it difficult to sleep. I mentioned this to the front desk the following morning but, unfortunately, no compensation was offered for the inconvenience.