4/10 Poor
Jennifer C.
4 Apr 2023
Liked: Cleanliness
The cave…
location is great, but beware that even though this is 2nd level, the snow level is higher & ALL windows are boarded up. 3 nights in a cave was not enjoyable, really wish that we had been warned. Note that even though the very 1st pic that you see shows a balcony full of firewood, they do not provide firewood anymore - plan accordingly! The unit is good, not great - nothing fancy, but basic & functional - back to original comment, location is great. Property management is VERY slow to respond & will NOT respond to any chats thru VRBO. You need to google Vacacasa & find their number for texting, but be aware that they take at least 3-4 hours for any response. Also note that they provided 2 kitchen towels & 4 bath towels - that’s it - no pool/spa/sauna towels, no bath mat, no hand towels, no wash cloths; and when we asked Vacasa to deliver more towels, we were given a canned robot response & zero help. Note that if you do decide to chance staying here, since Vacasa will not provide any timely assistance, note that the parking instructions are a bit overcomplicated, especially when you can’t see any building signs or street signs - the structure that you need to park in, is clearly labeled A/B Building. Wouldn’t mind staying at this unit again, but Vacasa management made it that we wouldn’t rent thru any unit ever managed by them.
Jennifer C.
Stayed 3 nights in Mar 2023