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Casa de Las Artes, member of Meliá Collection

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa de Las Artes, member of Meliá Collection

Restaurant
Indoor pool
Front of property
Superior Room City View
Interior entrance

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • Laundry
    Laundry

Explore the area

Map
Atocha 83, Atocha, Madrid, Madrid, 28012
  • Museo Nacional Centro de Arte Reina Sofía
    6 min walk
  • Plaza de Santa Ana
    6 min walk
  • Prado Museum
    8 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    20 min drive

Room options

View all photos for The Artist Junior Suite with Terrace Roof View

The Artist Junior Suite with Terrace Roof View

The Artist Junior Suite with Terrace Roof View

  • 58 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for The Fine Arts Suite with Terrace

The Fine Arts Suite with Terrace

The Fine Arts Suite with Terrace

  • 62 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Terrace (The Artist)

Premium bedding, desk, soundproofing, free cots/infant beds

Junior Suite, Terrace (The Artist)

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, City View

Deluxe Room, City View

Deluxe Room, City View

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Extra Room City View

Premium bedding, desk, soundproofing, free cots/infant beds

Deluxe Extra Room City View

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Two Bedrooms The Fine Arts Suite with Terrace (2+2)

Premium bedding, desk, soundproofing, free cots/infant beds

Two Bedrooms The Fine Arts Suite with Terrace (2+2)

  • 65 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Connected Rooms (2+2)

Premium bedding, desk, soundproofing, free cots/infant beds

Superior Connected Rooms (2+2)

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Connected Rooms

Premium bedding, desk, soundproofing, free cots/infant beds

Superior Connected Rooms

  • 42 sq m
  • City view
  • Sleeps 4
  • 1 Large Twin Bed OR 2 Twin Beds

View all photos for Superior Room City View

Superior Room City View

Superior Room City View

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite (The Artist)

Junior Suite (The Artist) | Bathroom

Junior Suite (The Artist)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedrooms The Fine Arts Suite with Terrace

Premium bedding, desk, soundproofing, free cots/infant beds

Two Bedrooms The Fine Arts Suite with Terrace

  • 65 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

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About this property

Casa de Las Artes, member of Meliá Collection

Hotel with a 24-hour fitness center, a short walk to Prado Museum
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a steam room, and coffee/tea in a common area.
Casa de Las Artes, member of Meliá Collection offers 137 air-conditioned accommodations with espresso makers and bathrobes. Beds feature premium bedding. A pillow menu is available. Satellite television is provided. Bathrooms include slippers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a steam room, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Casa de Las Artes, member of Meliá Collection, you're just a quick walk from Prado Museum. Features include free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym and a steam room
  • Within a 10-minute walk of Prado Museum and Puerta del Sol
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Casa de Las Artes, member of Meliá Collection offers its guests an indoor pool, a steam room, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 816 square feet (76 square meters) and includes conference space. A library, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Casa de Las Artes, member of Meliá Collection.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Restaurante Maché - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 35 for adults and EUR 30 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Restaurante Maché

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (816 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Hardwood flooring in room
  • Wheelchair-accessible path of travel

More

  • Books
  • Smoke-free property
  • TV in lobby
  • Video library

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Electric kettle
  • Espresso maker

More

  • Connecting rooms available
  • Desk
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
Due to renovations, the cinema is not available until further notice.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets: EUR 80 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 35 for adults and EUR 30 for children
  • Pet fee: EUR 80 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.
This property provides central air conditioning and heating (availability based on the season).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Casa de Las Artes, member of Meliá Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 392 out of 1016 reviews" "
Rating 8 - Good. 453 out of 1016 reviews" "
Rating 6 - Okay. 122 out of 1016 reviews" "
Rating 4 - Poor. 36 out of 1016 reviews" "
Rating 2 - Terrible. 13 out of 1016 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

yhung

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staffs bed service
Stayed 3 nights in Jul 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Omir

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience
Stayed 3 nights in Jul 2024

10/10 Excellent

Julie

Stayed 2 nights in Jul 2024

8/10 Good

Fernanda

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es bonito, la zona más o menos, pero está caminando desde la estación de Atocha.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jake Niles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay - beautiful property and kind staff all around!
Stayed 4 nights in Jul 2024

8/10 Good

Laura

Stayed 1 night in Jul 2024

8/10 Good

VIVEK

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the staff service they were very attentive. Property was clean.
Stayed 1 night in Jun 2024

6/10 Okay

Anna

Travelled with partner
Nice design and overall friendly and helpful staff. Our room did not get made up when we were out for the day though. We had to request it be made up and even then it took a long time for it to get done.
Stayed 2 nights in May 2024

10/10 Excellent

hiba

Stayed 2 nights in Jul 2023

6/10 Okay

Nan

Stayed 2 nights in Jul 2023

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, quiet, clean, walkable
Stayed 2 nights in Jun 2023

10/10 Excellent

Andrei

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice as well as the hotel's staff. It is located in the middle of the historical center, walking distance to everywhere is very convenient. Also, the subway station Aston Martin is a few steps away. I had a small problem in my room but it was fixed the same day which, by the way, was Sunday. Custodial people did their job very well. The hotel offers a breakfast as an option but the breakfast is same from day to day and, for me, could be better. For example, there are many Spain sweets available just on street but nothing like this is served in the hotel. Also, the selection of hot dishes was limited though the bacon was excellent and not over roasted as in US hotels. Another issue is no parking so this hotel is for those who likes to walk. Bottom line - this is very decent place to stay, I can definitely recommend it.
Stayed 7 nights in May 2023

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and great customer service . Great central location.
Stayed 2 nights in May 2023

4/10 Poor

Celine

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Convenient location and nice cleaning staff but that’s where the positives ended. I would classify this as a 3 star hotel at best. Very confusing layout inside the hotel (not accessible and would not recommend for the elderly either) and both the doorman and reception was not helpful except for one nice lady with curly brown hair whose name I can’t recall. The cleaning staff was a lot more welcoming than the reception and greeted us kindly. They also knew how to find the rooms when the doorman did not- upon arrival, the doorman led me the wrong way with me pulling 2 suitcases and then said he didn’t know where the room was and just left. Was hoping it was just an issue with one doorman but every time we entered the hotel they just stared or ignored us completely- did not understand what their purpose was as the doors were automatic and they didn’t seem to serve any security role either. The soundproofing for the rooms is extremely poor- at 3am on our last night we were woken up by a drunk man in the hallway vs next door yelling and banging around for about half an hour. It is a convenient walk to restaurants, shops, and sightseeing locations nearby but there were also many other hotels in the same area that would’ve been a better experience.

4/10 Poor

Carlos

Business traveller
Disliked: Property conditions & facilities, room comfort
Disappointing
Disappointing condition in comparison with the pictures
Stayed 3 nights in Apr 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

6/10 Okay

patrick, Maumee

Travelled with family
Liked: Cleanliness
Disliked: Amenities
There is a doorman that seems to be more of a security person. When we first arrived he looked at us suspiciously. Other doormen as well made us feel uncomfortable. The room was large but had few amenities. Location is a short walk to Plaza Mayor which is good. The lobby looks fancy in the ads and is PK, the room looked very different/outdated.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, helpful staff.
Good location, 15 mins from the train station, close to shops, bars, restaurants, etc. Room was a good size, a very clean bathroom. Breakfast was vast, lots of hot and cold options, plus options for veggies. Staff were very helpful.
Stayed 1 night in Jan 2023

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Cesar

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

4/10 Poor

Rodolfo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
WARNING ON WATER TEMPERATURE
ROOM was basic at the end of an internal building. Def a 3 star hotel max. It was very clean though Major Problem: Shower went from boiling hot to freezing cold, burnt my face. It is definitely a major safety issue. Room should not be rented under said circumstances , DANGEROUS !!
Stayed 6 nights in Oct 2022

8/10 Good

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Renovated recently, which was nice. The shower needs some work, just seemed as though the shower head itself may have been left behind during the renos. Otherwise a great hotel. Breakfast is worth having there.
Stayed 4 nights in Sep 2022

10/10 Excellent

Mirtha, Miami

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Clean and the service was excellent. I will recommend this hotel to my friends
Stayed 4 nights in Jul 2022

8/10 Good

SIGRYD

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Great restaurants nearby
Stayed 2 nights in Jun 2022