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M Social Hotel Times Square New York

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for M Social Hotel Times Square New York

City view
Lobby sitting area
Serves breakfast, lunch and dinner
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
View from room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet-friendly

Explore the area

Map
226 W 52nd St, New York, NY, 10019
  • Broadway
    1 min walk
  • Gallagher's Steak House
    1 min walk
  • 50 St. Station (Broadway)
    2 min walk
  • New York, NY (LGA-LaGuardia)
    30 min drive

Room options

View all photos for Superior Room, 2 Double Beds (Hudson River View)

Superior Room, 2 Double Beds (Hudson River View)

Superior Room, 2 Double Beds (Hudson River View)

  • 26 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Social Deluxe Times Square King -Ball Drop View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Social Deluxe Times Square King -Ball Drop View

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Times Square)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Double Beds (Times Square)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Social Premier Times Square King -Ball Drop View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Social Premier Times Square King -Ball Drop View

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds (Times Square)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premier Room, 2 Double Beds (Times Square)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View (Social)

Room, 1 King Bed, City View (Social)

Room, 1 King Bed, City View (Social)

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View (Social)

Room, 2 Double Beds, City View (Social)

Room, 2 Double Beds, City View (Social)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Hudson River View)

Superior Room, 1 King Bed (Hudson River View)

Superior Room, 1 King Bed (Hudson River View)

  • 26 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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About this property

M Social Hotel Times Square New York

Eco-certified New York hotel in Manhattan with a fitness center
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite. Change of towels is available on request.
M Social Hotel Times Square New York offers 480 accommodations with iPod docking stations and safes. 46-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The breakfast at M Social Hotel Times Square New York gets high marks from our customers. During your stay, you're just a quick walk from Broadway. You'll find features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy American cuisine while dining at Beast & Butterflies
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and bike rentals
  • Guests have really good things to say about the accommodations, from the low noise level and comfy beds to the spaciousness and cleanliness
  • Steps from Times Square Church and August Wilson Theater
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 452 square feet (42 square meters) and includes conference space. A fitness center, a rooftop terrace, and an arcade/game room are also featured at the eco-certified M Social Hotel Times Square New York.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Beast & Butterflies - This bar specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking available (USD 55 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: USD 30 for adults and USD 13.5 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Beast & Butterflies

Things to do

  • Arcade/games room
  • Bike rentals
  • Fitness centre
  • Shopping

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space (452 square feet)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 46-inch flat-screen TV
  • TV channels
  • iPod dock
  • Premium channels

Food and drink

  • Champagne service
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Guidebooks/recommendations
  • Iron/ironing board
  • Recycling
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.16 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 13.5 for children
  • Nearby parking fee: USD 55 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
This property has a strict no-smoking policy. Violators will be subject to a fine of USD 500.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New York Times Square Novotel
Novotel New York Times Square Hotel
Novotel Hotel
Novotel Hotel New York Times Square
Novotel New York Times Square
Accor New York City
New York City Novotel
Novotel Hotel New York
Novotel New York City
Novotel New York Times Square Hotel New York City
Novotel Times Square
Novotel Times Square Hotel
Novotel New York Times Square
M Social Times Square New York
M Social Hotel Times Square New York Hotel
M Social Hotel Times Square New York New York
M Social Hotel Times Square New York Hotel New York

M Social Hotel Times Square New York Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2182 out of 3520 reviews" "
Rating 8 - Good. 869 out of 3520 reviews" "
Rating 6 - Okay. 273 out of 3520 reviews" "
Rating 4 - Poor. 118 out of 3520 reviews" "
Rating 2 - Terrible. 78 out of 3520 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Tiago

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Judah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet rooms nice view
Stayed 1 night in Sep 2024

10/10 Excellent

Derrick

Stayed 3 nights in Aug 2024

10/10 Excellent

Christal

Travelled with partner
Liked: Property conditions & facilities
We enjoyed 4 nights at msocial. It’s a great location to take everything in! Clean, beautiful and great staff.
Stayed 4 nights in Sep 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated hotel. Wonderful seven day stay. Elevators from street level can be a bit busy at times but not ridiculous.
Stayed 7 nights in Sep 2024

6/10 Okay

Rebecca Sarah

Travelled with family
Liked: Staff & service
A lot of the sockets in the room weren’t working, there was only one lift working from the ground floor to the lobby meaning there was always a long wait and queues. The shower curtain in the room had lots of grime coming off it. Lighting in the room was poor, there was no main light.
Stayed 7 nights in Aug 2024

6/10 Okay

Nisarg

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Elevator was not working and the whole thing was working with 1 elevator from going to street from lobby. Their amenities in the room also weren’t working.
Stayed 7 nights in Sep 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Edgar, Downey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Gloria

Loved the location of the hotel. Staff was helpful and courteous. What I didn’t like was upon arrival, elevator was out. Also, not enough lighting in bathroom.
Stayed 3 nights in Sep 2024

10/10 Excellent

EFI

Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Katherine

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The M Social is a vibrant, metropolitan, and chic hotel that will put you right in the mix of NYC. The real draw is the patio bar, which provides an excellent city experience. Just the atmosphere of the lobby and rooftop bar, and the view of Times Square is well worth the stay! Very central to shopping, easy access to many desirable attractions, and conveniently located by many subway stations. Anyone traveling to/from JFK will have ease in their arrival and departure if they’re using public transport, as we did: the A/C/E has a stop at 50th, and the hotel is on 52nd. It’s not much more than a one minute walk, can’t get much better than that! • For NYC the rooms are quite spacious. The beds and pillows were comfortable, and we appreciated that the room had a (very) mini fridge for leftovers throughout our stay. The reception staff was welcoming and the cleaning staff was extremely friendly. • It was our second time staying at this hotel and we can certainly see ourselves staying there again (or if nothing else, we would come back to grab some drinks on their terrace - the cocktails and view are great!) Definitely a great place for first-timers in NYC, or anyone looking to truly experience the hustle and bustle of the city.
Stayed 4 nights in Aug 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the outdoor patio ! Great view.
Stayed 2 nights in Aug 2024

10/10 Excellent

Maureen

Wonderful hotel in a fabulous location! Lovely outdoor seating area, overlooking the great views! They kindly left my son a bottle of champagne and cake for his 21st BIrthday!
Stayed 4 nights in Aug 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This review comes with a WARNING! My family had a great time at this hotel as it was in a great location to walk to all the attractions and subway close to travel south to 9/11 memorial. The hotel rooms were kept clean and towels changed daily. WARNING: Staff stated/alleged one of my family had smoked/vaped in the room and I was charged $500 which was taken straight off the card I used at check-in. Firstly not one of my party has ever smoked and it turned out to be the smoke from my daughters hair straighteners, so be cautious when using hair straighteners in the rooms. I have asked the hotel to refund the $500 fee but still haven’t had any correspondence after emailing. It would be interesting to hear if anyone else has had a similar incident however this should be highlighted in case this happens in future to someone else as there is no signs in the rooms about hair straighteners use. The holiday was great but this event really put a dampener on my trip to New York.
Stayed 7 nights in Aug 2024

10/10 Excellent

Kathia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome views to times square
Stayed 3 nights in Aug 2024

10/10 Excellent

Kathia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome views to times square!
Stayed 1 night in Sep 2024

8/10 Good

Isabel Marie

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in the absolute best location! Within walking or short taxi or subway ride to everything!!! The hotel is beautiful and modern and very clean. Also, we were on the 21st floor and the building was so well insulated. We heard NOTHING and we were in the heart of Times Square.
Stayed 4 nights in Aug 2024

8/10 Good

Chelsea

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our third time staying. Great from a walking distance perspective with young kids. Only downside was that the tv didn’t work but really wasn’t there for watching tv other than for kids at nice to wind down.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice hotel, strange you always need to take an elevator to get into the front lobby but overall good.
Stayed 1 night in Jul 2024

4/10 Poor

Bogdan

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
The situation with the elevators is terrible. You have to take one set of elevators from Street level to Lobby on 5th floor. The another set of elevators from Lobby to rooms. From street to Lobby there are only two elevators, but one isn't working and the other is really slow so there was always a huge line going up and down from street level to lobby. If you're in a rush in the morning to make a meeting, make sure to leave at least 30 minutes just to get out if the hotel.
Stayed 3 nights in Sep 2024

8/10 Good

Clifford, London

Business traveller
It’s a nice property. The lobby being above the street was nice, and the roof deck was a pleasant escape. The only negative was that one of the elevators between the street and Lobby was not working, so it was slow getting up and down. But the hotel rooms were quiet and well maintained.
Stayed 2 nights in Sep 2024