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Room, 2 Double Beds, City View (Social)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, City View (Social)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Social Deluxe Times Square King -Ball Drop View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 6 Max

Superior Room, 1 King Bed (Hudson River View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 2 Double Beds (Hudson River View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

The breakfast at M Social Hotel Times Square New York gets high marks from our customers. During your stay, you're just a quick walk from Broadway. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.

  • Free WiFi
  • Enjoy American cuisine while dining at Beast & Butterflies
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Guests have really good things to say about the accommodation, from the comfy beds and cleanliness to the low noise level and spaciousness
  • Steps from Times Square Church and August Wilson Theater
  • Cats and dogs welcome for a fee (restrictions apply)

M Social Hotel Times Square New York ratings based on 18 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for M Social Hotel Times Square New York

Everyone (4) Couples (6) Family (7)
5 out of 5
Sie Unterkunft könnte noch eine Kaffee Maschine integrieren

Posted by , from Kuesnacht ZH on 23 Jul 2024

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Comment from Hotel Management

24 Jul 2024 by Customer Service

Stefania, danke für Ihren Vorschlag. Wir freuen uns, dass Ihnen Ihr Aufenthalt im M Social Hotel Times Square New York gefallen hat. Die Idee, eine Kaffeemaschine hinzuzufügen, wird sehr geschätzt und wir schätzen das Feedback unserer Gäste immer. Wir freuen uns, Sie bald wieder begrüßen zu dürfen!

5 out of 5

Posted by on 16 Jul 2024

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Comment from Hotel Management

19 Jul 2024 by Customer Service

Benoit, the team at M Social Hotel Times Square New York is thrilled to see your outstanding rating! We're pleased you had such an excellent stay. We're looking forward to welcoming you back soon.

4 out of 5
Ce serait bien de mettre une machine à café dans la chambre et de ne pas avoir à la demander à la réception. Idem pour le ménage, dans un hôtel de ce standing, c'est regrettable de devoir descendre à la réception pour demander qu'on fasse le ménage dans notre chambre.

Posted by on 3 Jul 2024

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Comment from Hotel Management

5 Jul 2024 by Customer Service

Hervé, merci d'avoir partagé votre réflexion. L'équipe du M Social Hotel Times Square New York apprécie vos suggestions concernant les équipements dans les chambres et le service de ménage. Vos commentaires nous aident à améliorer l'expérience client. Nous attendons avec impatience votre prochain séjour parmi nous.

4 out of 5
Bon hôtel et bien placé. J y reviendrai volontiers

Posted by on 2 Jul 2024

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Comment from Hotel Management

4 Jul 2024 by Customer Service

Fabien, merci pour ton retour positif ! L'équipe du M Social Hotel Times Square New York est ravie que vous ayez apprécié votre séjour et apprécié notre emplacement privilégié. Nous avons hâte de vous accueillir à nouveau !

5 out of 5
Awesome rooftop bar

Posted by on 13 Jun 2024

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Comment from Hotel Management

15 Jun 2024 by Customer Service

Olivia, thank you for the fantastic review! The team at M Social Hotel Times Square New York is thrilled you enjoyed our rooftop bar. We're looking forward to welcoming you back soon!

5 out of 5
Tolle Lage, schöne grosse Zimmer, tolle Aussicht!

Posted by on 27 May 2024

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Comment from Hotel Management

29 May 2024 by Customer Service

Petra, vielen Dank für Ihr wundervolles Feedback! Wir freuen uns, dass Ihnen die erstklassige Lage, die geräumigen Zimmer und die fantastische Aussicht im M Social Hotel Times Square New York gefallen haben. Wir freuen uns auf Ihren nächsten Aufenthalt!

4 out of 5

Posted by , from Reichenburg on 23 Feb 2024

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Comment from Hotel Management

21 Mar 2024 by Customer Service

Michael, thank you for choosing the M Social Hotel Times Square New York and for sharing your rating. We're glad to see your stay met your expectations. We always strive to offer a memorable experience. We hope to serve you again soon.

2 out of 5

Posted by on 21 Dec 2023

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Comment from Hotel Management

23 Dec 2023 by Customer Service

James,It's clear that your stay didn't meet your expectations. As we strive for all our guests to have a comfortable and satisfying stay, we're eager to hear more about your experience. Your feedback is invaluable to us and it will help us deliver better service in the future. Please feel free to share any further details with us.Wishing to have an opportunity to turn your experience around in the future.

3 out of 5
Praktisch gelegene,saubere Unterkunft. Am Abend ist die Hotelbar auch für die Öffentlichkeit zugänglich,sehr laut und als Hotelgast fühlt man sich nicht wirklich willkommen. Beim duschen stand das Wasser in der Wanne und die Toilette lief fast über zeitgleich.

Posted by on 20 Oct 2023

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Comment from Hotel Management

22 Oct 2023 by Customer Service

Andrea, danke für Ihr Feedback. Es tut uns leid zu hören, dass Sie Probleme mit der Geräuschkulisse und Unannehmlichkeiten im Badezimmer hatten. Wir bemühen uns, allen Gästen eine angenehme Erfahrung zu bieten, und werden Ihre Anmerkungen an unser Team weitergeben, um die Situation zu verbessern. Wir hoffen, Sie geben uns die Möglichkeit, Sie bei einem zukünftigen Aufenthalt wieder besser zu bedienen.

4 out of 5
Super Lage & tolle Aussicht auf den Times Square. Zimmer sauber und modern. Beim Check-Out war die Dame nicht so Kundenorientiert und freundlich. Schade, denn das war auch der letzte Eindruck.

Posted by on 27 Aug 2023

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Comment from Hotel Management

28 Aug 2023 by Customer Service

Bajram, vielen Dank, dass Sie sich für das M Social Hotel Times Square New York entschieden haben. Wir freuen uns, dass Ihnen unsere erstklassige Lage, die tolle Aussicht und die sauberen, modernen Zimmer gefallen haben. Es tut uns leid, von Ihren Erfahrungen beim Check-out zu hören. Ihr Feedback wird genutzt, um sicherzustellen, dass unsere Teammitglieder immer einen guten bleibenden Eindruck hinterlassen. Wir hoffen, Sie bald wieder zu sehen.

About the M Social Hotel Times Square New York

Location 226 W 52nd St, New York, NY 10019

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available. Public spaces have free WiFi. Event space at this hotel measures 452 square feet (42 square metres) and includes conference space. A fitness centre, a rooftop terrace, and an arcade/games room are also featured at the eco-certified M Social Hotel Times Square New York. This 4-star New York hotel is smoke free.

  • 480 guestrooms or units
  • 33 levels
  • Conference rooms
  • 452 sq ft of conference space
  • 42 sq. m of conference space
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Grand Central - 42 St. Station (1.6 km / 1 mi)
  • Metro station: 50 St. Station (Broadway) (0.2 km / 0.1 mi)

Room Amenities

M Social Hotel Times Square New York offers 480 accommodations with iPod docking stations and a safe. 46-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers. This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • iPod dock
  • In-room dining
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Fridge
  • Hypo-allergenic bedding
  • Bath or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.

Beast & Butterflies – This bar specialises in American cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: USD 100 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property has a strict no-smoking policy. Violators will be subject to a fine of USD 500.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets cannot be left unattended
  • Car not required
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 16
  • Guest will receive an email before arrival 72 hours
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.16 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 30 for adults and from USD 13.5 for children
  • Nearby parking fee: USD 55 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • New York Times Square Novotel
  • Novotel New York Times Square Hotel
  • Novotel Hotel
  • Novotel Hotel New York Times Square
  • Novotel New York Times Square
  • Accor New York City
  • New York City Novotel
  • Novotel Hotel New York
  • Novotel New York City
  • Novotel New York Times Square Hotel New York City
  • Novotel Times Square
  • Novotel Times Square Hotel
  • Novotel New York Times Square
  • M Social Times Square New York
  • M Social Hotel Times Square New York Hotel
  • M Social Hotel Times Square New York New York
  • M Social Hotel Times Square New York Hotel New York

You should know

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property

This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key Global
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