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"the suite on the 6th floor was perfect for a 3 night family stay. a relaxing stay not far from the central visiting places, and nice willing staff " More
19 Dec 2019 by Jorge Astorga. Operations Manager.
Dear guests, thank you for rating our hotel! We are quite happy that you have chosen our hotel for your stay and certainly wish to welcome you again in the near future :) Please receive the kindest regards from our crew.
20 Oct 2018 by Oliver Green
Thank you so much for taking a minute and commenting on our establishment. We are so happy to hear you have enjoyed your stay and would love to have you back. Let us know if you ever decide to travel to Madrid. With kind regards,
As a guest of Sonder Santa Ana, you'll find multilingual staff, concierge services, and a lift. WiFi is free in public spaces. This 3.5-star Madrid aparthotel is smoke free.
Available in some public areas: Free WiFi
Sonder Santa Ana offers 35 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. Accommodation at this 3.5-star aparthotel has kitchens with fridges, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers. 42-inch Smart televisions come with digital channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.
Special check-in instructions:
There is no front desk at this property. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
Guests will receive an email 72 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Sonder mobile app before check-in.
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
Guests will receive an email 72 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Sonder mobile app before check-in.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
