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"Hotel is not in the best location, however it's comfortable and has an excellent staff. " More

By Cascais lover on Wed 23 Apr 2014

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Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite Deluxe

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Twin Room, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Room, Sea View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Pestana Cascais Ocean & Conference Aparthotel. During your stay, you'll be within walking distance of Ribeira Beach. Features include free WiFi in public areas and free self-parking, plus an indoor pool. Built in 1996, this upmarket aparthotel has 149 apartments over 7 floors. Free WiFi and an LCD TV are available in each apartment.

  • Each apartment offers an LCD TV, room service and a phone
  • Free WiFi
  • Free self-parking
  • Enjoy Mediterranean cuisine and pool views while dining at Restaurante Oceano
  • To-go breakfast offered for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes tennis courts, a gym and a steam room
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • 6 minutes by car from Ribeira Beach and 6 minutes from Estoril Casino
  • Airport shuttle service available for a fee

Pestana Cascais Ocean & Conference Aparthotel ratings based on 17 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Pestana Cascais Ocean & Conference Aparthotel

Everyone (2) Couples (8) Family (6) Friends (1)
4 out of 5

Fantastic Cascais

Hotel is not in the best location, however it's comfortable and has an excellent staff.

Posted by on 23 Apr 2014

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5 out of 5

Perfecto Pestana Cascais

It's in a perfect central location. 5/10 minutes walk into Funchal central. Bus stop directly outside (really cheap buses). The main Hotel has a lovely olde feel to it . being built 1926, it has quite a few antiques on display, and really authentic grand furniture in the bars etc. The hotel is also connected to The Pestana Village , where there is even more ammenieties to choose from. There is a lovely walk around the grounds, where you can see how they grow all the flowers and trees for the other Pestana hotels in Madeira. really peaceful. except the road in front the hotel! but you do get used to it. We didn't try the Buffet, but we did eat in the other two restaurants and they were both exceptional. There is a cake shop few doors away, where we sampled an enormous amount of delicious cakes -

Posted by on 30 Mar 2014

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5 out of 5

Great value and comfortable

Great location great value great facilities and clean. What more do you want?

Posted by on 30 Dec 2013

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3 out of 5

Friendly personnel

Pestana Cascais hotel has exceptionally friendly and capable reception personnel. Also the restaurant worked well: breakfast buffet was good and the dinner we had was tasty. The hotel building, its rooms and the pool area were not in line with four star rating of the hotel, time for a haul up.

Posted by on 11 Apr 2013

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3 out of 5
Ich glaube, die Zeit, in der das Hotel tatsächlich vier Sterne hatte, ist längst vorbei. Die Zimmer waren teilweise sehr abgenutzt, hellhörig und einige Armaturen hatten sich gelöst. Der Kühlschrank war so laut und stand nur wenige Meter vom Bett entfernt, wodurch wir erhebliche Schwierigkeiten hatten, einzuschlafen. Abends konnten wir jeden Gast hören, der im Flur unterwegs war - es war wirklich extrem hellhörig. Unsere Verandatür ließ sich nicht abschließen. Als wir uns beschwert haben, wurde es vorübergehend repariert, nur um nach wenigen Stunden erneut dasselbe Problem zu haben. Außerdem wurden uns jeden Tag weniger Handtücher zur Verfügung gestellt. Nun zum Frühstück: Als Einheimischer würde ich hier niemals essen. Am ersten Morgen haben wir das Buffet gesehen und einige Dinge ausprobiert. Danach sind wir jeden Tag außerhalb frühstücken gegangen. Die Qualität war mangelhaft, der Kaffee aus dem Automaten hatte keinen Geschmack, und das in einer Kaffeekultur wie Portugal. Die Fleischwaren waren von minderwertiger Qualität, die Auswahl an Brot war begrenzt. Käse und Früchte waren jedoch gut. Der Zustand des Schwimmbads und der Sauna machte einen sehr abgenutzten Eindruck. Im Pool konnte man spüren, wie sich der Boden oder die Folie ablöste, und im Saunabereich roch es unangenehm. Ein paar Punkte vergebe ich nur, weil das Personal sehr nett und zuvorkommend war. Auch die Lage und die Parkmöglichkeiten waren gut. Ich kann das Hotel leider nicht empfehlen.

Posted by , from Solothurn on 18 Sep 2023

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Comment from Hotel Management

13 Dec 2023 by Antonio Nazaré - Hotel Manager

Sehr geehrter Herr David, vielen Dank, dass Sie uns Ihre Meinung zu Ihrem jüngsten Aufenthalt mitgeteilt haben. Ihre Meinung ist für uns wesentlich, um unsere Arbeit zu verbessern.Es tut uns aufrichtig leid zu hören, dass unsere Dienstleistungen Ihre Erwartungen nicht vollständig erfüllt haben. Wir bedauern, dass dies geschehen ist. Ihre Kommentare haben wir unseren Teams mitgeteilt, und wir ergreifen die notwendigen Maßnahmen, um das Erlebnis unserer Gäste zu verbessern.Wir hoffen, dass Sie insgesamt eine positive Erfahrung gemacht haben. Wir danken Ihnen für Ihren Aufenthalt im Pestana Cascais und wünschen uns, dass Sie uns in Zukunft eine weitere Gelegenheit geben, Sie willkommen zu heißen und Ihr Vertrauen zurückzugewinnen. Es war uns eine große Freude, Sie als Gast bei uns begrüßen zu dürfen.Mit freundlichen Grüßen

5 out of 5

Posted by on 31 Jul 2023

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4 out of 5

Posted by on 28 Jul 2023

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3 out of 5

Tähdet 90-luvulta

Mielestäni tämä hotelli ei ole 2016 enää ****-hotelli. Kulunut ja ränsistynyt. Allasalueella ei lämmintä suihkua. Allas likaisentuntuinen. Huoneessa pieniä muurahaisia. Kolmenhengen huone oli tilava. Kolmas vuode erittäin matala.

Posted by on 30 Mar 2016

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1 out of 5

Wunderschöne Tage zum Auspendeln

Ein gepflegtes Haus am Stadtrand mit Blick auf den Atlantik, perfekter Service von kompetentem, überaus freundlichem, doch nie servilem oder aufdringlichem Personal - was kann man sich da mehr wünschen? Sehr gut: Stadtzentrum, Bahnhof und Busbahnhof sind tagsüber mit dem kostenlosen Shuttle-Bus des Hotels zu erreichen, aber auch mit der öffentlichen BusCas- Linie für nur 1€! Von dort kann man für wirklich kleines Geld nach Lissabon (Bahn 40 min, 2,40€) , nach Sintra oder zum Cabo da Roca fahren - langweilig wird's einem nie. Wir kommen wieder!

Posted by on 12 Mar 2016

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4 out of 5

Good hotel

The Hotel was. Very good, the location by the sekä. The pool. Breakfasst and the service

Posted by on 19 Oct 2015

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About the Pestana Cascais Ocean & Conference Aparthotel

Location Av. Manuel Julio Carvalho e Costa 115, Cascais, 2754-518

Property Features

Pestana Cascais Ocean & Conference Aparthotel offers its guests a kids' pool, an indoor pool, an outdoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. A fitness centre, a terrace, and multilingual staff are also featured at the family-friendly Pestana Cascais Ocean & Conference Aparthotel. Free self parking is available. This 4-star Cascais aparthotel is smoke free.

  • 1 building
  • 149 guestrooms or units
  • 7 levels
  • Conference rooms
  • Built in 1996
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Cascais Station (2.3 km / 1.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Pestana Cascais Ocean & Conference Aparthotel offers 149 accommodations with a safe and a hairdryer. 40-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries. This Cascais aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

Guests can enjoy to-go breakfast for a fee.

Restaurante Oceano – Overlooking the pool, this restaurant specialises in Mediterranean cuisine and serves breakfast and dinner.

Atlantico Bar – This lobby lounge specialises in international cuisine and only serves light fare.

Pool Bar – This poolside bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open selected days.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Personal motor watercraft nearby
  • Ecotours nearby
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Sailing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. The property is professionally cleaned.

  • Service animals are allowed
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Car not required
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 12
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property registry number - 4951
  • Children stay free
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately EUR 15 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aparthotel Cascais
  • Aparthotel Pestana Cascais
  • Cascais Aparthotel
  • Pestana Aparthotel Cascais
  • Pestana Cascais
  • Pestana Cascais Aparthotel
  • Pestana Cascais Ocean
  • Pestana Cascais Ocean Aparthotel
  • Pestana Ocean Aparthotel Hotel Cascais
  • Pestana Ocean Cascais
  • Cascais Pestana Hotel
  • Pestana Cascais Hotel Cascais
  • Pestana Hotel Cascais
  • Pestana Cascais Ocean Conference Aparthotel
  • Pestana Cascais Ocean & Conference Aparthotel Cascais
  • Pestana Cascais Ocean & Conference Aparthotel Aparthotel
  • Pestana Cascais Ocean & Conference Aparthotel Aparthotel Cascais

You should know

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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