The Shay Hotel

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Shay Hotel

Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Premium Suite, 1 King Bed, Balcony
Presidential Suite, Accessible, Bathtub
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Housekeeping

Explore the area

Map
8801 Washington Blvd, Culver City, CA, 90232
  • Sony Pictures Studios
    ‪17 min walk‬
  • 20th Century Fox Studios
    ‪5 min drive‬
  • Wilshire Boulevard
    ‪6 min drive‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪34 min drive‬

Room options

Room, 2 Queen Beds, Accessible (Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

Suite (Penthouse)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 32.5 sq m
  • Sleeps 3
  • 1 King Bed

Premium Suite, 1 King Bed, Balcony

  • 64 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Patio

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Premium Suite, 1 King Bed

  • 59 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Balcony

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Hollywood Hills View)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

The Shay Hotel

Family-friendly hotel connected to a rail/subway station in Lucerne - Higuera with 2 restaurants
This smoke-free hotel features 2 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
The Shay Hotel offers 148 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with premium digital channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at The Shay Hotel. During your stay, you'll be connected to a rail/subway station, and within walking distance of Sony Pictures Studios. Free WiFi in public areas, 2 restaurants, and 2 bars are available. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
  • Free WiFi
  • Enjoy Mexican cuisine with a poolside location at Butterfly - Jose Andres, one of the property's 2 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages, aromatherapy, or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • 9 minutes by car from University of Southern California and 9 minutes from Los Angeles Convention Center
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-leash area
The Shay Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include 8 meeting rooms and coworking spaces. Event space at this hotel measures 8000 square feet (743 square meters) and includes conference space. A terrace, an arcade/game room, and gift shops/newsstands are also featured at the family-friendly The Shay Hotel. Parking is available for a fee.

This 4-star Culver City hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Butterfly - Jose Andres - This poolside restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Zaytinya - Jose Andres - This restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Lobby Bar - Onsite lobby lounge. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (USD 50.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: USD 25-55 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar

Restaurants on site

  • Butterfly - Jose Andres
  • Zaytinya - Jose Andres
  • Lobby Bar

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Art gallery
  • Bike parking
  • Bike storage
  • Billiards/pool table
  • Full-service spa
  • Outdoor pool

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter/bellhop

Business services

  • Conference space (8000 square feet)
  • Coworking spaces
  • Meeting rooms - 8

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Lift
  • Hand-held shower head
  • Handrails in stairwells
  • Hardwood flooring in public areas
  • Lever door handles
  • Pool hoist on site
  • Step-free path to entrance
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Books
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • Fireplace in reception
  • Games
  • Smoke-free property
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch smart TV
  • Digital channels
  • Films for purchase
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Mobile key entry
  • Phone
  • Recycling
  • Restaurant dining guide
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.00 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 34.26 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 25 to 55 per person
  • Covered valet parking fee: USD 50.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Shay
The Shay Hotel Hotel
The Shay Hotel Culver City
The Shay Hotel Hotel Culver City
The Shay a Destination by Hyatt Hotel

The Shay Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 128 out of 168 reviews" "
Rating 8 - Good. 28 out of 168 reviews" "
Rating 6 - Okay. 3 out of 168 reviews" "
Rating 4 - Poor. 5 out of 168 reviews" "
Rating 2 - Terrible. 4 out of 168 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Todd

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Shay was very trendy modern design hotel. The room was clean and on point. I had a room with a patio sitting area. The staff at check-in was very nice. The pool was nice and all the servers were attentive. Dog friendly was a plus.
Stayed 1 night in Sep 2024

10/10 Excellent

Kimberly

Stayed 3 nights in Sep 2024

10/10 Excellent

Abigail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing spot and walkable to Erewhon, Trader Joe’s, Coffee, Dining and more. Close to USC (20 mins). Great staff and beautiful rooms. Will stay again!
Stayed 1 night in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was wonderful, had a great experience. The room were flawlessly cleaned and well maintained. The staff was very friendly and professional.
Stayed 1 night in Sep 2024

10/10 Excellent

Rex

Stayed 1 night in Aug 2024

8/10 Good

Michael, Rowayton

Liked: Cleanliness, staff & service, property conditions & facilities
I give the rooms 5 stars. The design is excellent and the beds are very comfortable. My one complaint is that it takes about 5 minutes for the hot water to arrive in the shower. I stayed 3 days and it was an issue no matter what time of day I showered. Maybe it was an 6th floor issue. Also the pool is cloudy and dingy (lots of kids and French fries). I was surprised at how dirty the chaise chairs around the pool looked. Beyond that the roof pool area has a super cool vibe.
Stayed 2 nights in Sep 2024

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, room was wonderful clean and comfortable. The entire staff was very helpful especially the 2 front desk ladies. Carmel was so helpful professional and made me feel welcomed, special, and valued. I will certainly recommend the Shay to my people and look forward to staying there in my future travels. Thanks again.
Stayed 1 night in Aug 2024

10/10 Excellent

Kerrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Kaemon

Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the Cape! It’s the only place I’ll stay at in Cabo. It never disappoints!
Stayed 2 nights in Jul 2024

10/10 Excellent

Min Ji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Chris

Stayed 1 night in Aug 2024

10/10 Excellent

Russell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis in downtown LA
Fantastic place to stay in downtown LA. It's a little oasis!! Staff are fantastic and rooms excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

Charbel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and clean hotel
Stayed 3 nights in Jul 2024

8/10 Good

Amy

Stayed 1 night in Jul 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved The Shay!!
Stayed 1 night in Jun 2024

10/10 Excellent

Karl

Stayed 3 nights in Jul 2024

10/10 Excellent

UGOCHUKWU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, superb housekeeping. Comfortable and convenient location. Dining options limited and not really up to the spec or service of the rest of the hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Ethan

Stayed 1 night in Jun 2024

10/10 Excellent

James M

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice and helpful. The property was well kept, safe, and aesthetically pleasing. Location was very convenient for us as our main attraction to the area was within walking distance, and we did walk from our hotel to our main attraction several times.
Stayed 2 nights in Jun 2024

8/10 Good

Tina

Travelled with family
Liked: Cleanliness
Very noisy due to the room is next to the kitchen, have to request to move to a different room
Stayed 3 nights in Jun 2024